Arctic Wolf

Artificial Intelligence

• Generates and manages the day-to-day work for their team and is accountable for its outcomes.
• Partners with the Product team to define and deliver the 6-month AI roadmap and contributes to longer-term planning and strategy with R&D Leadership.
• Provides direction and clarity, removes obstacles, and leads teams that deliver high-quality, innovative AI solutions alongside architects, developers, data scientists, product managers, CSEs, and support people.
• Set the direction for applying the right approach to each problem, from classical ML (e.g., clustering, random forests) to deep learning, fine-tuned language models, and agentic systems, in partnership with your technical peers and team members, translating complex security use cases into production-ready initiatives.
• Partner with Architects and other leadership on the company’s technical roadmap, championing secure, observable, and scalable AI systems in cloud-native environments.
• Oversee the design, training, deployment, and ongoing quality measurement of models and agentic experiences.
• Drive continuous improvement in engineering and MLOps processes.
• Uphold secure coding and acceptable-use standards across the full development life cycle.
• Drive cross-functional initiatives with platform, product, and security operations teams to integrate AI into production, and see that work through to completion.
• Mentor each team member and help them grow their technical and leadership skills, establishing career development plans and achievable goals.
• Build collaborative relationships across teams and stakeholders.
• Lead recruitment for their team and be a key contributor to hiring and recruitment strategy for both full-time and co-op roles.

Senior Manager, Artificial Intelligence

Analyst

• Propose, develop, test, implement, and evaluate modifications and/or additions to business processes within Workday.
• Oversee functional testing for HR system fixes, upgrades, patches, and other maintenance.
• Ensure data integrity through process improvement, audits, uploads, maintenance and documentation.
• Work with functional users to provide technical support, research, troubleshoot, and resolve issues.
• Act as a strategic thought partner to the People, TA, IT, Payroll teams, and others by identifying opportunities to scale through automation and smart system design.
• Document key processes and configuration for reference and to ensure consistency.
• Creates user guides/QRGs, system workflow, standard operating procedures, and creates/delivers end-user training.
• Proactively identify and initiate improvement opportunities around system, process, data, and user experience, and recommend options.
• Perform other necessary duties and responsibilities.
• Partner with HR leadership and L&D manager to provide relevant content and training opportunities into client groups
• Effectively partner and collaborate with internal HR teams to create efficiencies, automate, and builds scalable best in class HR solutions for the business.

Senior Workday Analyst

Manager

• Leverage your findings to create engaging presentations tailored to specific prospects and customers
• Embed with the sales leadership teams to review pipeline for value program opportunities, monitor success, and continual education of the Arctic Wolf value message
• Assist in building out new processes for sales, customer success, and marketing to ensure internal stakeholders are enabled for the best chance of success
• Dive deep into customer needs, market trends, and industry benchmarks to identify opportunities for enhancing the Arctic Wolf value message
• Collaborate cross-functionally to articulate and refine the value proposition of our offerings

Senior Business Value Manager

Full-stack Engineer

• Build systems that scale content creation, multiplying approved messaging into the variants, channels, and formats the go-to-market teams need without diluting brand voice
• Maintain a versioned prompt and evaluation library so generative output stays on-brand, on-message, and measurably high quality over time
• Design evaluation frameworks to score AI-generated content against Arctic Wolf's voice, accuracy, and messaging standards
• Refine and modernize Arctic Wolf's competitive intelligence motion through AI-powered monitoring, analysis, and content generation that supports faster, sharper response to the competitive landscape
• Build automated systems that surface relevant competitor activity, market signals, and analyst coverage to the right stakeholders at the right time
• Codify successful workflows into templates, playbooks, and reusable systems the broader marketing and revenue teams can run independently, reducing dependence on the Marketing Engineer for routine execution and enabling the whole team to move faster
• Identify, prototype, and scale new AI-driven workflows in partnership with key teams within marketing and the broader go-to-market organization
• Run experiments as a discipline. Treat every system as a hypothesis, define success metrics upfront, measure adoption and impact, iterate, and retire what does not work
• Stay current on the rapidly evolving AI tooling landscape and bring proven new capabilities into Arctic Wolf's marketing function.

Senior Marketing Engineer

Customer Success Manager

• Managing a set of corporate customers who are utilizing Arctic Wolf’s CyberSOC solution.
• Achieving renewal and expansion targets through consultative selling techniques.
• Listening to customers and providing feedback to the business.
• Ensuring customer satisfaction and delivery of quarterly account reviews.
• Negotiating on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning additional Arctic Wolf service offerings.
• Acting as an advisor to customers by leveraging solid domain and product knowledge of Arctic Wolf service offerings and customer’s needs to develop plans for future growth.
• Successfully planning and prioritizing a high volume of activities and requests to manage customer issues and requests.

• Develop and execute go-to-market (GTM) strategy with an Arctic Wolf Alliance partner Amazon Web Services
• GTM strategy to include direct seller channel/reseller engagement maps
• Track and regularly report on success metrics, including opportunities referred to and from Arctic Wolf, current ARR in pipeline, and closed-won and closed-lost deals
• Establish a business cadence with AWS ISM's, XSM's, PSM's and associated sales leaders including Quarterly Business Reviews (QBRs) and regular executive alignment
• Build appropriate internal content to enable Arctic Wolf sellers on the benefits of partner solutions, and to enable partner sellers on the benefits of Arctic Wolf solutions
• Build deep relationships with individual Arctic Wolf and AWS sellers, ensuring that every regional team has a strategy to engage with AWS
• Attend industry events and coordinate with marketing on field events for select ecosystem partners
• Partner with Alliances leadership to establish criteria for future / potential Technology Partners to expand Arctic Wolf GTM with AWS.

Alliance Manager

People Operations

• Partner with the Vice President of People on overall HR strategies and projects
• Work with assigned client groups on employee relations, performance management, leadership coaching and development, organizational design and changes, and employee events spanning the full life employment life cycle
• Assist HR leadership with training and implementation of HR policies, procedures, and processes
• Analyze data and metrics related to product and services teams to identify trends, track performance and provide recommendations to leadership
• Continuously evaluate current processes and identify opportunities to improve and scale for the future
• Maintain effective strategic business partnership with management, leaders, and employees through timely and effective communication and support
• Communicate with employees regarding questions using fair and consistent application of policies, practices, and procedures, fostering a work environment of safety and belonging
• Partner with HR leadership, front line managers, and employees on delivering proactive solutions
• Effectively guide, coach, and partner with leaders through performance management, including employee separations
• Collaborate and communicate with HR team and other appropriate stakeholders to ensure execution of HR Integration Strategy related to mergers and acquisitions
• Serve as project team leader on various quarterly goals and identified projects inclusive of project plan, holding project team accountable, and meeting agreed upon deadlines
• Effectively partner with HR leadership on international expansion, new market set up with PEO, providing seamless communication to all key stakeholders from set up of new country to hiring of professionals within PEO
• Partner with HR leadership and L&D manager to provide relevant content and training opportunities into client groups
• Effectively partner and collaborate with internal HR teams to create efficiencies, automate, and builds scalable best in class HR solutions for the business

Senior People Business Partner

• Own the technical strategy, operating model, and performance of the S2 Technical Lead organization.
• Act as the primary strategic liaison between Security Services (S2) and Product/R&D.
• Hire, onboard, develop, and retain a high-performing team of Technical Leads.
• Define and track KPIs tied to customer outcomes, operational efficiency, and platform impact.
• Establish standards for how Technical Leads assess, mentor, and develop Security Engineers within their assigned Sections.

Director, Tech Leads

Communications

• Develop and execute proactive communications programs that elevate Arctic Wolf’s innovation, leadership, culture, and impact to differentiate the brand in a crowded cybersecurity market.
• Lead the planning and execution of external communications campaigns that drive awareness and visibility across technology, business, and trade media.
• Serve as the central coordinator of our global communications program, ensuring consistent messaging and alignment.
• Draft and edit impactful content, including press releases, media pitches, bylined articles, commentary, blog posts, briefing documents, messaging, FAQs, and coverage reports.
• Partner with senior leaders to identify and secure strategic speaking, media, and thought leadership opportunities.
• Collaborate closely with product, engineering, marketing and threat intelligence teams to translate advanced AI and cybersecurity capabilities into accessible, outcome-driven stories.
• Manage PR agency relationship to drive coverage, amplify company announcements, and capitalize on emerging industry trends and breaking news opportunities.

Corporate Communications Manager

Marketing

• Create quarterly marketing plans that generate demand and increase funnel velocity in assigned territory using input from local sales team, sales directors and channel managers
• Continuously engage with sales teams to coordinate, communicate, and maximize impact of marketing initiatives
• Research, design and coordinate regional and partner events that delight and engage prospective customers—from planning and logistics to post-event follow up with a focus on content development and delivery
• Develop a formal methodology and practice to collect, share, field, and prioritize insights back with corporate marketing team to help optimize messaging, programs and tactics
• Collaborate with top-tier channel partners to develop programs that open up opportunities with their customer base
• Evaluate and negotiate with vendors including venues, direct mail providers, etc., and actively project manage vendor relations as designated
• Manage and balance assigned field and partner marketing budgets; evaluate results against goals and use learnings to drive improvement

Field Marketing Manager

Compliance

• Lead a team of Governance, Risk and Compliance professionals
• Facilitate and Support Arctic Wolf’s internal and external audit/assessment activities
• Work with multiple cross functional teams to enhance and maintain a Unified Controls Framework that meets multiple regulatory/industry best practices security and privacy standards.
• Gather and maintain library of objective evidence to show ongoing compliance with the documented controls.
• Execute periodic organizational and asset level risk and impact assessments to identify IT, Security & Privacy risks
• Maintain a Risk Register and drive sound risk management and reporting functions.
• Log, analyze, track and report on control related gaps/non-conformities/findings
• Perform governance activities such as creation and maintenance of internal security & privacy policies, standards, procedures/guidance, and program documents.
• Implement and maintain a Customer Due Diligence program
• Implement a Third-Party Service Provider Risk Management Program
• Administer and operate GRC toolset to automate processes and programs

Manager, Governance, Risk, Compliance

Systems Engineer

• Design and maintain enterprise architecture solutions for IT-owned systems and platforms
• Lead architecture efforts for moderately complex cross-functional initiatives
• Translate business and operational requirements into scalable technical solutions
• Define integration approaches across SaaS, cloud, and on-premise platforms
• Support AI and automation initiatives through architecture guidance and implementation support
• Evaluate emerging technologies and provide recommendations aligned to business needs
• Ensure architecture solutions align with security, compliance, and governance standards
• Collaborate with Infrastructure, Security, Applications, and business teams on solution delivery
• Identify opportunities to optimize system performance, scalability, resiliency, and cost
• Provide technical mentorship and guidance to team members and project teams
• Contribute to architectural standards, documentation, and best practices
• Support vendor evaluations and technology selection activities

IT Enterprise Systems Architect

Account Executive

• Du baust Beziehungen zu potenziellen Kunden auf und führst den gesamten Verkaufsprozess selbstständig.
• Du erreichst konsequent deine vierteljährlichen und jährlichen Quoten durch strukturierte Sales-Methoden und präzise Kampagnen.
• Du identifizierst neue Chancen in deinem Gebiet über Partner-Meetings, Events, Sondierungscalls und eigene Akquisetätigkeiten.
• Du managst gleichzeitig mehrere Deals, Verkaufszyklen und Prioritäten (10–20 Opportunities pro Quartal).
• Du arbeitest eng mit Pre-Sales, Channel, Marketing, Customer Success und SDRs zusammen und leitest wöchentliche Gebietsgespräche.
• Du nutzt CRM- und interne Tools effizient und lieferst zuverlässige Forecasts und Kundeninformationen.
• Du baust neue Reseller-Beziehungen auf, pflegst dein persönliches Netzwerk und nimmst an Branchenveranstaltungen teil, um neue Leads zu generieren.

• Lead, coach, and develop a remote team of system administrators and developers across business applications and BI platforms.
• Establish clear role expectations, performance goals, and career development plans for all team members.
• Conduct regular 1:1s, performance reviews, and ongoing feedback.
• Foster a collaborative, inclusive, and high-performing remote team culture.
• Manage team delivery using Agile methodologies with two-week sprint cycles.
• Partner with Product Owners to ensure backlog readiness and effective sprint planning.
• Ensure execution of sprint ceremonies including planning, stand-ups, reviews, and retrospectives.
• Balance operational support, enhancement work, and technical debt within sprint commitments.
• Provide leadership oversight for Salesforce, NetSuite, BI platforms, and application integrations.
• Ensure adherence to SDLC, engineering standards, security requirements, and testing practices.
• Collaborate with architecture, security, and peer application teams to ensure alignment.
• Define and monitor delivery and operational metrics such as velocity, sprint predictability, and defect trends.
• Use metrics to drive continuous improvement and inform leadership decisions.
• Identify tools and processes to improve delivery efficiency and team effectiveness.
• Act as an escalation point for delivery and operational issues.
• Partner with US based application leaders to align priorities.
• Communicate status, risks, and dependencies clearly to leadership.

Manager, Business Applications

Sales

• Build and Own Snowflake Data Products for GTM Analytics
• Design, develop, and maintain curated Snowflake data models that support consistent reporting, analysis, and AI workloads.
• Build robust dimensional models (facts/dimensions) with clearly defined grain and relationships.
• Establish and Scale the Semantic Layer (Single Source of Truth)
• Design and maintain a centralized semantic / metrics layer that defines how the business measures performance.
• Define canonical GTM metrics (pipeline, ARR, conversion, forecast categories)
• Ensure the semantic layer is consumable across BI Tool, AI workflows, and downstream applications
• Partner with Corporate BI to Deliver Consistent Reporting at Scale
• Provide well-modeled, consumption-ready datasets that simplify dashboard development and reduce reliance on calculations built in Tableau
• Integrate Core GTM Systems (Salesforce + Clari)
• Develop scalable models from Salesforce data (opportunities, accounts, activities, users, territories)
• Enable AI-Ready Data Foundations (Snowflake Cortex + Advanced Analytics)
• Build datasets optimized for both human analytics and machine consumption
• Create feature-ready tables and reusable data layers for ML use cases
• Structure data to support Snowflake Cortex and AI-driven analytics
• Use Python + SQL to build reproducible, production-oriented workflows
• Git-based workflows and code reviews, CI/CD and testing strategies