Customer Success Manager

Arctic Wolf

Customer Success Manager managing corporate accounts using Arctic Wolf’s CyberSOC solution. Driving customer satisfaction, renewals, and growth through consultative selling in Belgium.

Posted 7/8/2026full-timeRemote • 🇧🇪 BelgiumMid-LevelSenior💰 €30,000 - €60,000 per yearWebsite

About the role

Key responsibilities & impact

Managing a set of corporate customers who are utilizing Arctic Wolf’s CyberSOC solution.
Achieving renewal and expansion targets through consultative selling techniques.
Listening to customers and providing feedback to the business.
Ensuring customer satisfaction and delivery of quarterly account reviews.
Negotiating on behalf of management using product knowledge and knowledge of customer needs to upsell by positioning additional Arctic Wolf service offerings.
Acting as an advisor to customers by leveraging solid domain and product knowledge of Arctic Wolf service offerings and customer’s needs to develop plans for future growth.
Successfully planning and prioritizing a high volume of activities and requests to manage customer issues and requests.

Requirements

What you’ll need

5+ years of demonstrated success in a sales role, preferably in a technology organization.
Field sales experience strongly desired
Fluent Dutch speaker

Benefits

Comp & perks

Variable incentive compensation
New hire equity grants
Comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Customer SatisfactionNegotiationListeningPlanningPrioritization