Arctic Wolf

Security Engineer

• Creating and maintaining a partnership with our customers
• Analyze log and system data
• Interact with, and manage, internal and external stakeholders
• Communicate, educate, and share information with non-technical people
• Help our customers diagnose problems as well as support specific customer requests
• Primary technical point of contact for our customers
• Champion for our customers within the Arctic Wolf Team
• Mentoring junior analysts with their technical and soft skills

Concierge Security Engineer 3

Account Executive

• Consistently achieve quarterly and annual sales quotas through a solid, measurable sales process while conducting detailed and professional sales campaigns
• Identify net new prospects in assigned territory through discovery calls, regular partner meetings, events, partner registrations and personal prospecting
• Understand the Arctic Wolf Networks CyberSoc capabilities, benefits, outcomes, and industry context to best position our service and navigate an intelligent sales campaign
• Use internal security, communication and CRM tools to increase your personal efficiency and productivity while delivering accurate business and customer information to the business
• Manage multiple business, sales cycles and customer priorities with 10-20 sales opportunities each quarter while also navigating long-term strategic opportunities
• Master competitive offerings and differentiation to focus on customer requirements and outcomes ensuring effective opportunity qualification and tactical positioning on sales campaigns
• Collaborate with internal lead generation resources to establish pipeline of business and expand opportunities within the territory
• Be the key person to build solid rapport with prospects while acting as the team quarterback to keep the sales process moving forward
• Assist in finding, building, managing and growing new business partnerships within the reseller and ecosystem community to build pipeline and leverage relationships for competitive advantage
• Leverage personal networks and business partnerships to generate net new leads for the territory
• Frequent attendance (8-10 each quarter) at events and trade shows
• Significant in-territory travel to engage onsite with prospective customers
• Collaborate with the management team to develop near-term and long-term strategic territory plans
• Lead weekly territory calls and establish strong lines of communication between pre-sales engineering, marketing, channel, inside sales and other business development resources
• Constantly improve communication and relationship with pre-sales engineering counterparts to create a cohesive selling process and customer experience
• Work in conjunction with channel resources to ensure success of strategic partners and strengthen channel relationships.

Senior Account Executive – Enterprise

Administration

• Collaborate and engage with other ESRM and IT teams to execute on project scopes and defined deliverables
• Interface with various departments to establish requirements in identity processes and systems
• Manage identities, applications, and automations in Okta
• Define and maintain access control standards, role models, and entitlement structures across the enterprise
• Ownership of the identity platforms (IDP, PAM, IGA) to manage ongoing development and operational overhead
• Partner with compliance and audit teams to support access certifications, SOX/ISO controls, and audit readiness
• Work with tool owners and depart leaders to establish minimum access requirements
• Build and document access policies according to departmental, team, and organizational needs
• Provide operational support for all tiers in the IAM organization
• Provide SME insight into IAM best practices

Lead Identity Access Administrator

Business Operations

• Work with Business Applications Leadership and Internal Stakeholders to identify needed system changes and partner on adoption and change management
• Manage new releases of Salesforce and efficiently roll out new features
• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, Flows, approval processes, installed packages, etc. within Salesforce
• Configure and maintain Visualforce pages, Apex code and Lightning Components
• Configure and maintain Salesforce CPQ environment
• Create new reporting capabilities and respond to ad-hoc reporting requests as needed
• Manage all processes that impact / relate to the Salesforce application platform
• Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes
• Responsible for maintaining system security and integrity
• Troubleshoot all outages and produce root cause analysis reports as needed

Senior Business Systems Administrator

Product Marketing

• Communication Skills: As a natural storyteller, you reguarly take a technical concept and translate it into meaningful business value for a cybersecurity audience.
• Messaging and Positioning: You enjoy developing value-based stories that catch a buyer’s attention.
• Market Research and Intelligence: You are an expert on asking the right questions to uncover who buyers are, how they buy, and their buying criteria and translating your knowledge into helpful content to enable across company teams.
• Product Launch: You enjoy leading Go-To-Market product launches for maximum business success especially across Sales, Marketing, and Partners working with Product Management and Program Management.
• Sales and Marketing Content Development: Bring your writing and analytics prowess, you deliver compelling content to empower marketing and sales.
• Project Management: You leverage deep industry experience in cybersecurity and Managed Detection and Response (MDR) and strategic planning to develop an actionable vision and execute growth strategies for MDR.

Product Marketing Manager – MDR

Manager

• Support the development and execution of integrated marketing campaigns for key solutions, industries, and buyer segments.
• Partner with Product Marketing to ensure messaging and value propositions are consistently reflected across campaign assets.
• Collaborate with Sales, SDR, Channel, Acquisition, and Customer teams to ensure alignment, coverage, and measurable impact.
• Coordinate the end-to-end execution of global and regional campaigns across program teams such as digital, email, field, channel, webinars, and content.
• Manage campaign calendars to ensure timely delivery aligned to product launches, sales plays, and market opportunities.
• Partner with delivery teams to execute tactics such as webinars, email nurtures, paid media, social promotion, and partner activations.
• Support management of external agencies and vendors contributing to campaign execution.
• Track campaign KPIs and reporting in partnership with Marketing Operations.
• Analyze results to optimize performance, reallocate spend where appropriate, and share insights to improve future campaign effectiveness.

Senior Global Campaigns Manager

Content Marketing Manager

• Lead the development of integrated, harmonized marketing campaigns aligned to Arctic Wolf business priorities, target audiences, buyer journeys, and revenue goals.
• Facilitate and orchestrate the end-to-end campaign planning process, ensuring clear alignment across messaging, content, channels, audiences, activation plans, enablement, and measurement.
• Partner with Product Marketing to translate positioning, messaging, use cases, buyer insights, and competitive differentiation into campaign strategies that resonate in market.
• Build repeatable campaign frameworks that define the campaign theme, target audience, core message, hero asset, content bill of materials, channel activation plan, sales plays, partner enablement, and measurement approach.
• Collaborate with Acquisition Marketing, Field/Regional Marketing, Partner Marketing, Customer Marketing, Digital, Web, Events, and Sales teams to ensure campaigns are activated consistently and effectively.
• Ensure campaigns are designed to support the full buyer journey, from awareness and education through consideration, conversion, expansion, and retention.
• Drive campaign governance, prioritization, sequencing, and cross-functional visibility so teams understand what is launching, why it matters, and how to activate it.
• Lead the content strategy that supports priority campaigns, ensuring content is aligned to buyer needs, campaign objectives, messaging frameworks, go-to-market priorities, and measurable business outcomes.
• Rebuild and scale the content engine for a modern AI-enabled marketing environment, balancing speed, quality, consistency, technical credibility, and subject matter expertise.
• Develop a repeatable model for capturing insights from internal and external SMEs, including Product Marketing, Technical Marketing, Sales Engineering, security experts, customers, partners, analysts, and external contributors.
• Partner with content creators, editors, designers, agencies, and AI-enabled tools to turn campaign messaging and hero assets into high-quality derivative content at scale.
• Establish a hero asset model that enables one major content piece to be extended into 20-30 derivative assets, including blogs, emails, landing pages, social posts, infographics, webinars, one-pagers, sales enablement materials, nurture content, partner assets, ads, videos, and regional adaptations.
• Build editorial, review, and approval workflows that ensure AI-assisted content remains accurate, differentiated, on-brand, technically credible, and legally/compliance appropriate.
• Ensure content is not created in isolation, but connected to campaign strategy, audience needs, funnel stage, activation plan, sales enablement, and measurable business impact.
• Lead the evolution of Arctic Wolf content strategy across SEO, GEO, and AEO, ensuring content is discoverable, authoritative, and optimized for both traditional search engines and emerging AI-powered answer experiences.
• Partner with the SEO specialist, content engineer, Web, Digital, Product Marketing, and Technical Marketing teams to define keyword strategies, topic clusters, entity coverage, structured content, and technical optimization opportunities.
• Build a content approach that improves organic visibility, answer relevance, topical authority, and buyer engagement across search, generative engines, and answer platforms.
• Translate campaign messaging and hero assets into search-optimized and answer-ready content experiences, including web pages, blogs, FAQs, comparison content, schema-informed pages, and derivative assets.
• Use SEO/GEO/AEO insights to identify content gaps, inform campaign strategy, improve content performance, and strengthen Arctic Wolf presence across high-intent buyer research journeys.
• Lead, coach, and develop a small team of campaign managers and content professionals, including a copywriter, SEO specialist, and content engineer.
• Set clear team priorities, operating rhythms, performance expectations, and development plans that align to campaign goals, content strategy, and business outcomes.
• Create an environment that balances strategic thinking, operational discipline, creative quality, experimentation, and accountability.
• Help the team adopt modern AI-enabled workflows, content production models, campaign planning practices, and performance optimization techniques.
• Clarify roles and responsibilities across the campaigns and content teams, ensuring the team is focused on high-value orchestration, strategic content systems, and scalable execution.
• Build a culture of collaboration, continuous improvement, feedback, and high-quality delivery across campaigns and content.
• Serve as a key connector across Marketing, Sales, Product, and Operations teams to align campaign strategy, content planning, execution, enablement, and optimization.
• Partner closely with Product Marketing, Technical Marketing, Acquisition Marketing, Partner Marketing, Customer Marketing, Sales Enablement, Biz Apps/IT, Marketing Operations, Sales Operations, Sales Engineering, and regional teams.
• Bring structure to complex, cross-functional workstreams by clarifying ownership, process, timelines, dependencies, decision rights, and success metrics.
• Influence without authority across multiple teams, balancing strategic leadership with hands-on operational problem solving.
• Drive alignment between campaign strategy and sales activation, ensuring Sales, SDRs, partners, and customer-facing teams understand the campaign narrative, target audience, value proposition, and calls to action.
• Create visibility into campaign and content plans so stakeholders can understand what is coming, how it supports business goals, and how to participate.
• Partner with Marketing Operations, Revenue Operations, and Analytics teams to define campaign, content, SEO/GEO/AEO, and team performance metrics.
• Establish a measurement framework that connects campaign activity and content engagement to pipeline influence, audience progression, conversion, sales adoption, organic performance, and ROI.
• Use performance insights to optimize campaign strategy, content priorities, SEO/GEO/AEO opportunities, activation plans, and future investment decisions.
• Identify gaps in content coverage, buyer journey support, audience engagement, search visibility, answer relevance, and campaign execution, then build plans to improve them.
• Drive a culture of continuous improvement, experimentation, and learning across campaigns and content.

Senior Director, Campaigns & Content

Marketing

• Plan, launch, and optimize integrated, multi-channel lifecycle campaigns that drive engagement, product adoption, expansion, and retention.
• Develop data-backed hypotheses, campaign briefs, and clear success metrics.
• Collaborate cross-functionally to align targeting, messaging, and campaign execution.
• Partner with Content, Product Marketing, and Design to ensure assets support lifecycle goals.
• Build and refine automated journeys across onboarding, activation, engagement, and renewal.
• Improve personalization and segmentation to deliver relevant customer experiences.
• Establish consistent campaign reporting, dashboards, and insights to inform iteration and scale.

Customer Lifecycle Marketing Manager

• Cover named accounts in Arizona
• Drive customer engagement and generate strategic revenue through prospecting and fostering strong client relationships
• Identify customer needs, present solutions, manage accounts, close business deals, and provide consultative selling services
• Collaborate with cross-functional teams to meet and exceed sales targets

Account Executive – Enterprise

Engineer

• Create and maintain an outstanding partnership with customers;
• Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
• Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed.
• Proactively interact and communicate with internal and external stakeholders.

Concierge Security Engineer 2

Account Manager

• Build and maintain strong, strategic relationships with key stakeholders across assigned managed service provider (MSP) partners
• Develop and execute partner enablement plans, including training, certification, and ongoing education to drive partner effectiveness and growth
• Lead joint business planning with partners, establishing clear revenue targets, success metrics, and performance milestones
• Collaborate cross-functionally with sales, marketing, support, and leadership teams to support partner success and exceed expectations
• Influence pipeline development and maintaining up-to-date opportunity tracking in Salesforce
• Consistently meet or exceed revenue, pipeline, and partner-driven sales goals
• Drive adoption of Arctic Wolf’s solutions and new technologies across the partner ecosystem
• Onboard and develop new high-potential partners to expand market coverage
• Proactively manage channel dynamics and resolve conflict through clear communication and adherence to Arctic Wolf’s partner program guidelines

Channel Account Manager – MSP

Sales

• Own end-to-end CaptivateIQ administration, including commission plan configuration, logic design, and system optimization
• Build and maintain complex compensation plan logic, including draws (recoverable/non-recoverable), ramp schedules, tiered accelerators, and renewal/expansion crediting
• Own and execute monthly commission calculations within CaptivateIQ, ensuring accuracy through robust validation, reconciliation, and automated controls
• Translate compensation plan design into scalable system logic and calculations
• Partner with Finance and Accounting on monthly accruals, quarter-end true-ups, forecasting and financial close support by ensuring commission data is accurate, traceable, and audit-ready
• Align commission processes with commission expense policies and accounting requirements through partnership with Accounting
• Own crediting accuracy and data integrity by identifying discrepancies across Salesforce, billing and CaptivateIQ systems and performing root-cause analysis across data feeds, crediting logic, and system configuration
• Build and maintain reporting and analytics that provide insights into compensation performance, plan effectiveness, and payout trends to support Sales, Finance, and RevOps decision-making

Senior Sales Commissions Analyst

• Help build and operate a repeatable content production engine that supports integrated marketing campaigns, hero assets, derivative content, nurture programs, web experiences, sales enablement, partner activation, and SEO/GEO/AEO initiatives.
• Use AI-enabled workflows to accelerate content production while maintaining quality, accuracy, brand consistency, and technical credibility.
• Build structured inputs for AI-assisted content development, including campaign briefs, messaging summaries, SME interview notes, markdown files, content outlines, prompt libraries, source-of-truth documents, and reusable content modules.
• Actively engage internal and external subject matter experts to capture expertise, insight, technical depth, customer perspective, and market context.
• Develop creative approaches for extracting organizational knowledge, including SME interviews, recorded conversations, meeting captures, workshops, intake forms, transcript reviews, and structured research sessions.
• Partner with Product Marketing, Technical Marketing, Sales Engineering, Security experts, Customer Marketing, and Sales Enablement to gather the inputs needed to develop credible, differentiated content.

Content Engineer, Campaigns & Content

• Drive customer engagement and generate strategic revenue through prospecting and fostering strong client relationships
• Identify customer needs, present solutions, manage accounts, close business deals, and provide consultative selling services
• Collaborate with cross-functional teams to meet and exceed sales targets

• Support system configuration, workflows, and day-to-day administration activities for NetSuite within defined standards and guidance.
• Assist with managing system updates and releases, supporting planned rollout activities and validation steps.
• Monitor application storage usage and perform data archiving activities as required.
• Create and maintain standard reports and assist with approved ad hoc reporting requests.
• Perform introductory scripting and development work under direction.
• Create and maintain test cases for assigned enhancements and fixes (including regression where applicable), and document outcomes to support release readiness and controlled deployments.
• Support deployments using established best practices, including following change control, completing required validations, and coordinating release steps through the team’s release cadence and readiness reviews to reduce risk and user impact.

Concierge Security Engineer 3

Senior Account Executive – Enterprise

Lead Identity Access Administrator

Senior Business Systems Administrator

Product Marketing Manager – MDR

Senior Global Campaigns Manager

Senior Director, Campaigns & Content

Customer Lifecycle Marketing Manager

Account Executive – Enterprise

Concierge Security Engineer 2

Channel Account Manager – MSP

Senior Sales Commissions Analyst

Content Engineer, Campaigns & Content

Account Executive – Enterprise

Business Systems Administrator, NetSuite