Procurement

• play a pivotal role in driving the both the operational delivery and transformation of procurement across New Zealand.
• ensure consistent, efficient, and compliant practices, including optimal system configuration, while driving initiatives that enhance operational excellence and global synergies.
• focus on continuous improvement and alignment with business objectives, working closely with Group Procurement colleagues as part of our Global procurement operating model to deliver best-in-class outcomes.

Procurement Operations Lead

Consultant

• Act as ANZ products initiator and role model
• Eagerly support the Branch Manager in delivering ANZ’s retail strategy, in addition to day-to-day operations for the branch
• Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services
• Take responsibility to ‘know your customer’ from a risk perspective
• Deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach

Senior Banking Consultant

Analyst

• Ensure production scripts run correctly; investigate issues and escalate critical failures.
• Identify and escalate process and script efficiency improvements; meet SLA targets.
• Work rotating shifts and support site transitions during outages.
• Maintain knowledge of automation systems and follow organisational standards.
• Perform regular testing, maintenance, and outage documentation to reduce recurrence.
• Support cost‑saving initiatives and ensure automation services remain cost‑effective.
• Respond promptly to stakeholder queries with clear, accurate communication.
• Coordinate schedules with stakeholders and engage second‑level teams when required.
• Own incidents end-to-end and resolve technical issues efficiently.
• Raise and manage automation-related events in compliance with Group policies, frameworks, and regulatory requirements, including ANZ's Information Security and Technology Strategy standards.
• Adapt to shift work and operational changes while maintaining quality standards.
• Operate systems securely and uphold a strong customer‑first focus.

Automation Analyst

• Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
• Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
• Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
• Actively participate in and support bank programs and initiatives
• Take responsibility to ‘know your customer’ from a risk perspective
• Ensure compliance with ANZ and branch policies and procedures.

Banking Consultant

Sales

• Deliver revenue targets for shared client portfolios and the Institutional FX team.
• Manage end‑to‑end trade processes including pricing, credit checks and deal input.
• Jointly manage an existing client portfolio using data‑driven insights to enhance engagement.
• Support daily Institutional FX processes such as pitch packs, payments, market commentary and deal entries.
• Identify and implement process improvements and automation opportunities.
• Build strong collaborative relationships across Institutional Sales, Australia Franchise and key stakeholders.
• Create learning opportunities to deepen product and customer knowledge.
• Adhere to Markets suitability frameworks, governance standards, regulatory requirements and ANZ.

Associate, Institutional FX Sales

Director

• Work collaboratively with the credit trading team to develop and implement shared trading strategies for the broader suite of AUD credit products, fostering a cohesive and unified approach
• Participate actively in team discussions to ensure alignment and synergy in the pursuit of overarching trading objectives
• Utilize insights to highlight opportunities and make informed trading decisions and capitalize on market opportunities
• Effectively manage and mitigate market, credit, and operational risks associated with credit trading across corporate, financial and SSA sectors
• Adherence with Markets trading and desk mandates, governance and conduct policies, processes and standards including regulatory requirements
• Actively participate in delivering value to the client base with pricing and liquidity provision as well as market insights and regular engagement
• Deepen and maintain strong relationships with key stakeholders including sales and DCM partners as well as market counterparties and service providers
• Engage with external counterparties and clients to enhance the business profile and broader involvement in industry participation.

Associate Director – Credit Trading

• Contribute to a significant uplift in customer engagement and advocacy and create real customer value
• Actively participate in and support bank programs and initiatives
• Take responsibility to ‘know your customer’ from a risk perspective
• Ensure compliance with ANZ and branch policies and procedures

• Deliver revenue targets for Institutional FX Sales and assigned client portfolio
• Manage end‑to‑end trade life cycle, including pricing, credit checks and deal input
• Manage and grow a portfolio of existing and new Institutional FX clients using data‑driven insights
• Source new business and new‑to‑bank client opportunities
• Support daily team processes such as pitch packs, payments, market commentary and deal entries
• Identify and implement process improvements and automation opportunities
• Build strong collaborative relationships across Institutional Sales, product teams and key stakeholders
• Adhere to suitability, governance, conduct and regulatory requirements while role‑modelling ANZ values

Associate Director, Institutional FX Sales

Operations

• Analyse operational performance data to identify performance outliers, trends, and root causes impacting customer experience and efficiency.
• Partner with hub leaders to design and implement improvement plans that address performance gaps and uplift capability.
• Support workforce planning and dimensioning activity, ensuring resourcing aligns with demand and service expectations.
• Track, measure, and report the impact of initiatives, providing clear insights into operational effectiveness.
• Provide day-to-day performance support to operations leaders through timely reporting and actionable recommendations.
• Collaborate with the Insights & Analytics team to ensure consistency of reporting and data interpretation while maintaining an operational focus on actionability and execution.
• Translate tools and models that make operational data accessible and easy to use for frontline leaders.
• Contribute to governance forums, sharing insights and updates on performance improvement outcomes.

Operations Analyst

• A leadership role supporting the ANZ Papua New Guinea providing industry segment oversight for the Resources, Energy and Infrastructure portfolio.
• Responsible for the efficient and effective end-to-end credit risk analysis function - including structuring, risk analysis, credit approval, transaction execution, review and monitoring processes around an identified portfolio of customers.
• Industry specific research and ongoing portfolio management functions are also core responsibilities.
• Coaching and development of staff to uplift credit skills.
• Provide first line of defence (in conjunction with relationship), to ensure well managed framework, and manage credit risks within the Resources, Energy and Infrastructure portfolio.
• Role will have management responsibility for staff at the Analyst and/or Associate level and exercise a credit delegation.

Associate Director, Research – Analysis

Account Manager

• Manage a portfolio of small and medium-sized businesses
• Connect with passionate business owners across a range of industries
• Drive growth through acquisition, increasing share of wallet and referrals
• Collaborate with product partners and other ANZ stakeholders to design, structure and execute deals
• Backed by a supportive, results-driven leadership team

Relationship Manager, SME Banking

• Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
• Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
• Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
• Actively participate in and support bank programs and initiatives
• Take responsibility to ‘know your customer’ from a risk perspective
• Ensure compliance with ANZ and branch policies and procedures

• Play a key role in helping to providing customers with a seamless banking experience
• Meet each customer’s end-to-end financial needs and goals across transaction activities
• Conduct needs based conversations and educate customers on available financial solutions
• Complete customer transactions and fulfil products as per accreditation level
• Deliver a high standard of customer service to ensure customer satisfaction
• Act as a role model and peer coach within a collaborative team

• Help provide customers with a seamless banking experience
• Meet each customer’s end-to-end financial needs and goals
• Complete customer transactions and have in-depth needs based conversations
• Fulfil products as per accreditation level
• Deliver a high standard of customer service to ensure customer satisfaction
• Act as a role model and peer coach in a collaborative team

• Managing a portfolio of Health customers with a customer-centric approach
• Collaborating with Product Partners and the broader credit team to structure deals
• Building valued relationships with operations teams to build efficiencies and minimise non-lending losses
• Applying strong credit and industry portfolio analysis skills towards credit proposal recommendations
• Managing compliance and assessing both new and existing transactions
• Adhering to Group Audit requirements, meeting QA and Audit compliance standards, and ensuring all matters raised are addressed in a timely and efficient manner
• Working closely with lending services to minimise provisions
• Demonstrating mastery of your specialisation, skills and capabilities within the Commercial mid-market & specialist segment domains
• Developing and maintaining a strong awareness of the health industry, key trends, economic trends and market forces

Procurement Operations Lead

Senior Banking Consultant

Automation Analyst

Banking Consultant

Associate, Institutional FX Sales

Associate Director – Credit Trading

Banking Consultant

Associate Director, Institutional FX Sales

Operations Analyst

Associate Director, Research – Analysis

Relationship Manager, SME Banking

Banking Consultant

Banking Consultant

Banking Consultant

Senior Relationship Manager – Health