Banking Consultant
ANZ
part-time
Posted on:
Location Type: Office
Location: Bankstown • Australia
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About the role
- Help provide customers with a seamless banking experience
- Meet each customer’s end-to-end financial needs and goals
- Complete customer transactions and have in-depth needs based conversations
- Fulfil products as per accreditation level
- Deliver a high standard of customer service to ensure customer satisfaction
- Act as a role model and peer coach in a collaborative team
Requirements
- Exceptional customer focus - retail experience is an advantage
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills.
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer focusadaptabilitymulti-taskingcollaborationcommunicationinterpersonal skillspeer coaching