Ameriprise Financial Services, LLC

Operations

• Responsible for overall site operations functions
• Manage P/L management across the complex
• Track & analyze Complex vital statistics
• Ensure EARs are successfully on boarded
• Provide management of human resource functions
• Develop & lead client acquisition support team strategy
• Manage costs appropriately & establish expense guidelines
• Lead all real estate/facilities activities
• Ensure compliance support processes are established

Director of Complex Operations

• Performing the day-to-day operations of the data center, ensuring optimal performance and uptime.
• Collaborate with data center staff, including technicians, engineers, and facilities personnel.
• Implement and maintain operational policies and procedures to ensure reliability and efficiency.
• Ensure the proper functioning of all data center systems, including servers, networking, cooling, power, PDU and other critical infrastructure.
• Monitor and manage capacity planning to ensure data center resources meet current and future demand.
• Collaborate with vendors for hardware and software installations, upgrades, and maintenance.
• Install, configure, and maintain servers, network equipment, and other hardware components.
• Respond to system alerts, incidents, and user-reported issues promptly and efficiently.
• Manage hardware inventory, including receiving, tracking, and decommissioning equipment.
• Enforce physical and cybersecurity protocols to protect data center resources
• Ensure compliance with relevant standards (e.g., ISO, PCI-DSS, GDPR, etc.) and legal requirements.
• Perform regular audits of security measures and address vulnerabilities proactively.
• Develop and implement disaster recovery and business continuity plans.
• Identify opportunities for cost savings without compromising performance or security.
• Establish and maintain relationships with external vendors, including service providers and equipment manufacturers.
• Develop and maintain comprehensive documentation of data center operations, including incident reports, performance metrics, and system configurations.
• Provide regular updates to senior management on the status of the data center’s operations and any upcoming changes.

Data Center Operations Analyst

Security Engineer

• Evaluate and support the delivery of business solutions aligning with information security policies
• Perform internal and external audits
• Implement security evaluation processes
• Provide feedback and recommendations on remediating security gaps
• Manage the vulnerability management lifecycle across cloud, on-premise, and hybrid environments
• Engage or integrate vendor solutions

Information Security Lead

Business Analyst

• Manage and support the GCO BAU intake, prioritization, and delivery process
• Prioritize BAU efforts driven by regulatory changes, risk findings, and evolving business needs
• Provide transparency into BAU demand, priorities, delivery status, and capacity
• Lead and facilitate business discovery sessions
• Provide lightweight project management support for BAU initiatives
• Identify opportunities to improve BAU intake, prioritization, and execution processes
• Collaborate with internal and external business partners

Senior Manager, Business Analyst

Content Marketing Manager

• Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives
• Determine relevant content and coordinate resources to plan, write, edit, design, present, test and improve content
• Provide content-led strategies and UX content to optimize user flows
• Determine UX content experience solutions that meet consumer expectations

Senior UX Content Coordinator

Systems Engineer

• Partner closely with business stakeholders, Product Owners, and Scrum teams to deliver high‑quality solutions across complex financial systems
• Lead business analysis activities throughout the project lifecycle, including discovery, requirements definition, user story creation, testing, and implementation support
• Act as a liaison between business and technology teams, ensuring clear traceability from business needs to technical delivery
• Mentor junior analysts, lead requirements and testing efforts, and collaborate with on‑shore partners to successfully deliver initiatives aligned with business objectives

Business Systems Analyst

Financial Planning and Analysis

• Provide daily operational direction to implement approved strategies
• Advise on portfolio management decisions, ensuring alignment with statutory and regulatory rules
• Support strategic initiatives, identifying emerging issues, analyzing financial implications
• Assess and inform decision making related to strategic initiatives, identifying issues
• Develop and prepare presentations to senior level audiences regarding investment strategy
• Serve as a fixed income subject matter expert, supporting financial modeling and scenario analysis

Director – Investment Management Analysis

• Design, coordinate and/or perform comprehensive risk/vulnerability systems assessments to identify vulnerabilities, including providing reporting on assessment results as well as risk mitigation and remediation recommendations and plans.
• Keep current with emerging security trends, issues and alerts.
• Communicate known security risks and solutions to mitigate risks to business and technology partners as needed.
• Manage audits of vendor security processes, procedures and compliance controls.
• Serve as a security expert on application development, database design, network and/or platform (operating system) projects, helping project teams align with enterprise and Technology security policies, industry regulations and best practices.
• Through a deep understanding of the business requirements, identify the appropriate security requirements for each project.
• Design, develop and lead the testing approach and execution plan to ensure that new and existing solutions meet security requirements.
• Analyze application security needs based on the sensitivity or proprietary nature of the data and work with the appropriate teams to develop and implement new or existing security technologies or processes to support the business strategy.
• Participate in network architecture reviews and develop detailed security engineering design and deployment plans.
• Design, test, implement, maintain and support current and future information security technologies, processes and procedures.
• Responsible for the configuration of security controls to ensure the safety of information systems assets and to protect from unauthorized access or intentional destruction.
• Develop, implement, maintain and coordinate the enforcement of all technology information security policies, procedures and associated plans based on industry standards, best practices and legal compliance requirements.
• Implement changes to existing security policies and control standards to know the latest with the threat landscape.
• Assist and/or lead projects related to information security regulatory compliance and the implementation and maintenance of all information security programs, processes and technologies.
• Assess and document the need for all security configurations or re-configurations and work with appropriate teams to complete them as required.
• Research, design and advocate new security technologies, architectures and security products that will support the security requirements of the firm.
• Assume the subject matter expert (SME) role in the management, investigation and response to suspected and actual information security breaches or system failures.
• Using data collected from a variety of tools, provide forensic analysis of security events.
• Analyze security incidents to determine root cause and identify process or system changes to prevent reoccurrence.
• Recommend and schedule fixes, security patches, disaster recovery procedures and other required measures in the event of a security breach.

Information Security Engineer – PKI

• Lead initiatives that drive revenue growth, enhance client experience, and improve operational efficiency
• Align resources to support key performance metrics, including client acquisition, GDC, net flows, retention, and digital adoption
• Partner with AFIG leadership, advisors, and staff to operationalize business priorities
• Support client acquisition strategies through structured tracking and impact analysis
• Oversee activities that support business results, revenue growth, and client experience
• Monitor and analyze performance metrics to identify next best actions and continuous improvement opportunities
• Partner with compliance teams to ensure training and regulatory standards are met
• Drive change management through effective communication, training, and coaching
• Conduct regular one-on-ones and team meetings to foster engagement and development
• Provide leadership, coaching, mentoring, and performance management for direct reports
• Collaborate with senior operations leadership to determine staffing needs and allocate resources
• Champion a culture of coaching, mentoring, and continuous improvement
• Support onboarding of advisors and staff for large financial institutions, ensuring an exceptional experience

Manager – Field Operations and Engagement

• Independently process outgoing money movement transactions with accuracy, timeliness, and full regulatory compliance
• Partner with internal and external business stakeholders to research and resolve issues
• Identify process improvement opportunities and collaborate with appropriate partners to design and implement solutions
• Utilize multiple computer applications and systems to access information
• Participate in team or departmental projects and initiatives

Senior Operations Professional – U

• Drive profitable multi-office growth across a closely defined geography (i.e., complex)
• Create and implement a compelling business plan emphasizing profitable growth
• Drive revenue and asset growth
• Segment the needs and prioritize the opportunities of the complex
• Develop high-performing branch and associate managers
• Optimize resources across the complex including strong partnerships across the operations team
• Lead branch and associate managers, advisors, and build strong partnerships with operations staff
• Implement national recruiting strategy and execute
• Actively generate leads into local area pipeline and manage the end-to-end candidate experience
• Execute on onboarding and ramp-up plans that drive growth
• Inspect results regularly and provide coaching to branch managers and advisors

Complex Director

• Responsible for ESO and 10b51 processing
• Responsible for daily balancing of OCC positions and monitor trade activity for errors.
• Responsible for clearing of trades via DTCC/CNS and pledge securities to OCC.
• Maintain strong internal and external business partnerships.
• Supports the OCC relationship, stays close to regulatory changes, tech updates (projects) etc.

Senior Service Ops Specialist

Backend Engineer

• Designing, Coding, Testing, Implementing, Maintaining and Supporting Vantage-One based application.
• Work closely with Business partners, & Technology team members to understand business requirements, perform analysis and design of quality technical solutions.
• Provide technical guidance to the development team through the full software life cycle.

Senior Developer – Dotnet, AWS

Risk

• Provide operational and/or financial risk management by leading the organization in critical risk control development and day-to-day risk oversight.
• Provide project support and lead process reviews identifying risk and developing solutions while maintaining regulatory and supervisory controls.
• Serve as an escalation point of contact/risk liaison by working closely with business leaders, staff, and external partners to ensure appropriate information exchange and to drive forward risk reducing recommendations and actions.
• Facilitate alignment, resolve escalated issues and provide a point of contact for business and external senior leaders.
• Identify and reduce risk through system and process validation, ensure system reporting and systems displays are accurate and compliant.
• Provide expertise to other areas for enhancement and implementation of Self–Monitoring plans.
• Ensure regulatory and supervisory controls are in place for products and processes by acting as a point of contact for internal, external business partners, such as Compliance, Legal, Products, and senior leaders.
• Direct and guide initiatives by validating applicable SEC or FINRA rules to business processes and enhancing processes or documentation as necessary.
• Review reports illustrating risk parameters and metrics associated with business lines.
• Ensure data sources have high integrity and appropriate risk measures are used.
• Mitigate risk by developing and/or monitoring operational metrics across business.
• Initiate and/or conduct Risk Assessments across business.
• Develop and enhance risk measurement policies, procedures and metrics.
• Enhance risk reporting with new ideas gathered from research, best practices, and knowledge.
• Lead operational and regulatory audits (i.e. NASD/SEC, FINRA, Sarbanes Oxley).

Risk Management Manager

Sales

• Conduct sales practice reviews surrounding products such as general securities, options, annuities, insurance, and managed accounts.
• Supervise specialized reports and referrals designed to identify potential policy violations and unique trading patterns.
• Communicate with advisors and field leaders regarding results of supervisory activity.
• Deliver one-on-one training and education to advisors.
• Build relationships with business partners to coordinate supervision of new or one-off supervision requests.
• Support the team’s efforts to innovate and improve the effectiveness and efficiency of processes.