Manage day‑to‑day broker relationships, communications, and escalation support.
Oversee commission reporting and CSA reconciliations, ensuring accuracy, transparency, and timely execution.
Coordinate the semiannual broker evaluation process, synthesizing feedback and producing actionable reporting.
Partner across trading, research, operations, compliance, legal, and leadership teams to align on priorities and support workflow, data, and system needs.
Identify and implement process improvements that enhance data quality, operational efficiency, and the internal and external stakeholder experience.
Use data‑driven insights to support decision‑making, inform governance materials, and strengthen oversight.
Contribute to cross‑functional projects and strategic initiatives, including technology enhancements and reporting improvements.
Support governance activities such as committee materials, Board updates, and regulatory inquiries.
Conduct User Access Reviews and assist with compliance‑related testing and documentation.

Requirements

5+ years of experience in broker relations, trading support, commission management, investment operations, or a related financial services function.
High attention to detail, strong analytical skills, and comfort working with financial or operational datasets.
Strong communication, coordination, and stakeholder-management skills.
Ability to operate independently, manage multiple priorities, and adapt to change.
A collaborative mindset and the ability to influence outcomes across a matrixed environment.
Curiosity, problem-solving capability, and a drive to improve workflows and controls.
Proficiency with Excel; Python/R; familiarity with commission systems, OMS platforms, or tools like CorpAxe is a plus.

Benefits

health, dental and life insurances
401(k)
vacation time
sick time
variable pay in the form of bonus, commissions, and/or long-term incentives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

broker relationstrading supportcommission managementinvestment operationsdata analysisprocess improvementfinancial datasetsoperational datasetsExcelPython

Soft Skills

attention to detailanalytical skillscommunication skillscoordination skillsstakeholder managementindependenceadaptabilitycollaborationproblem-solvingcuriosity