Senior Technical Writer

Ameriprise Financial Services, LLC

Senior Technical Writer at Ameriprise Bank creating and updating policies for financial processes. Requires a bachelor’s degree and experience in the financial industry.

Posted 4/26/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesSenior💰 $69,701 - $96,100 per yearWebsite

About the role

Key responsibilities & impact

Create and update policies, procedures, and reference documents for Bank processes
Create job aids and draft letters/forms used for Bank products
Maintain appropriate styles to meet documentation guidelines
Manage scheduled updates for procedure documentation
Coordinate process changes through change control
Provide indirect coaching and review of documentation across the Bank

Requirements

What you’ll need

Bachelor’s degree in information technology or related field
3 years of experience in analyzing and organizing business processes within the financial industry
Knowledge of process and workflow capture techniques
Proficiency in using workflow tools such as Microsoft Visio
Experience with software development concepts
Understanding of process improvement and quality management principles such as Lean and Six Sigma

Benefits

Comp & perks

Health and retirement plans
Competitive and comprehensive benefits program
Vacation time
Sick time
401(k)
Health, dental and life insurances

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

process analysisbusiness process organizationworkflow capture techniquessoftware development conceptsprocess improvementquality management principlesLeanSix Sigma

Soft Skills

coachingdocumentation reviewcoordination