ALTUS Receivables Management

Auditor

• Handle premium audits for dedicated AAD customers.
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments, determine record-keeping system, and request specific records required
• Examine the policyholder's records, gather data to determine correct classifications for business activities and write an effective description of operations
• Using SOP and Client requirements, prepare complete audit document and explain results to insured
• Meet minimum billable requirements

Premium Auditor – Advanced Auditor Division

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations

Premium Auditor

Client Services Representative

• Liaison between the customer and Paragon Asset Recovery
• Point of contact for customer inquiries and requests
• Generate management reports
• Address requests from internal departments
• Perform work on customer engagements to ensure their successful completion: Deliver on what has been promised to the customer
• Meet customer needs to ensure customer satisfaction
• Perform periodic analysis of the customers or engagements to: Identify issues, solve problems, and recommend solutions
• Identify opportunities for efficiencies or enhancements
• Perform special projects as assigned by account leaders or others within the organization
• Maintain flexibility with job assignment with ability to assist in other departments as needed
• Perform other duties as assigned

Client Services Analyst

Recruitment

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Talent Acquisition Specialist

Attorney

• Point of contact for clients on assigned files
• Current knowledge of all relevant State and Federal law.
• Review of all files to identify legal theories of subrogation or right of recovery.
• Sending appropriate letters on all new events.
• Knowledge and application of proper file handling procedures in accordance with Best Practices, Compliance and Quality Assurance standards.
• Maintain up to date file documentation of claim status as well as status of any pending litigation involving the tort claim or a derivative of the same in every event.
• Resolve all files for maximum recovery value through advanced negotiation techniques.
• Produce settlement screens on all resolved events in accordance with Best Practices for File Handling.
• Draft or generate any and all settlement documents needed to conclude payment on files and closure of same.
• Insure clients are kept up to date on progress of each claim.

Property & Casualty Litigation Attorney

Premium Auditor, Entry Level

Growth Marketing

• Identify and engage prospective health payor clients
• Present and promote overpayment recovery solutions to decision-makers
• Manage the entire sales process, including prospecting, presentations, negotiations, and closing
• Develop and maintain strong client relationships to ensure long-term partnerships
• Collaborate with internal teams to ensure seamless onboarding and client satisfaction
• Achieve sales targets and contribute to overall business growth
• Maintain accurate sales activity records and prepare reports for management
• Attend conferences and networking events to expand industry presence
• Monitor competitors, market conditions, and product developments

Vice President of Sales, Growth, Strategy

Artificial Intelligence

• Design, develop and maintain AI/ML solutions for various business units.
• Drive end-to-end AI/ML development including data preparation, model development/training, testing and performance monitoring.
• Integrate models into workflows to support Operational goals.
• Ensure solutions abide by stated organizational policies including data security and privacy.
• Monitor model performance and continuously improve accuracy and reliability.
• Work closely with operations, client services and IT teams to define automation needs and business requirements.
• Translate operational challenges into analytical frameworks and AI solutions.
• Present complex insights in clear, actionable language for management, Operations and IT staff.
• Support automation initiatives that reduce manual processing and improve efficiency.

Junior AI Analyst

Research Analyst

• Review workers’ compensation claim files, medical reports, accident descriptions, and employer documentation to determine potential third-party liability.
• Research and analyze facts of loss, liability, and coverage details to assess subrogation viability and recovery potential.
• Identify and document responsible third parties, including employers, contractors, product manufacturers, and others involved in the loss.
• Conduct thorough background and claims research using internal systems.
• Participate in team discussions and process improvement initiatives to enhance subrogation research efficiency.
• Ensure compliance with client guidelines, company policies, and state-specific workers’ compensation and subrogation regulations.
• Perform internal quality reviews to verify the accuracy and completeness of research and documentation.
• Protect the confidentiality of sensitive claim and client data in accordance with legal and ethical standards.

Subrogation Claims Research Analyst

• Prepare for the audit by identifying the necessary information and type of records needed.
• Prepare and mail letters to request required information.
• Correspond with insured via phone, email and mail.
• Examine data to determine correct classifications for business activities and write effective description of operations.
• Prepare complete audit document, explain results to insured and communicate the results to the review staff.
• Enter progress notes, completes and submits audits for review.

Phone Premium Auditor, Experienced

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards
• Prepare for the audit by identifying the necessary information and type of records needed
• Prepare schedule to maximize optimal use of time
• Correspond with insured via phone, email and mail to setup audit appointments
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations
• Prepare complete audit document, explain results to insured and communicate the results to the home office
• Travel to multiple audit locations
• Hybrid position - work from home and complete remote audits 2-3 days per week

Collections

• Electronically reviews insurance policies and claims to identify balances due from policyholders.
• Perform daily problem solving on previously billed invoices and supports the internal recovery department.

Collections Recovery Specialist

• Conduct insurance premium audits for Workers Compensation, General Liability, and Automobile policies by auditing policyholder’s records, and applying manual rules and company standards.
• Prepare for the audit by identifying the necessary information and type of records needed.
• Prepare schedule to maximize optimal use of time.
• Correspond with insured via phone, email and mail to setup audit appointments.
• Examine the policyholder’s records, gather data to determine correct classifications for business activities and write an effective description of operations.
• Prepare complete audit document, explain results to insured and communicate the results to the home office.
• Travel to multiple audit locations.

Premium Auditor – Advanced Auditor Division

Premium Auditor

Client Services Analyst

Talent Acquisition Specialist

Property & Casualty Litigation Attorney

Premium Auditor, Entry Level

Vice President of Sales, Growth, Strategy

Junior AI Analyst

Subrogation Claims Research Analyst

Phone Premium Auditor, Experienced

Premium Auditor

Collections Recovery Specialist

Premium Auditor

Premium Auditor, Entry Level

Premium Auditor – Entry Level