Workers Compensation Recovery Specialist

ALTUS Receivables Management

Remote Workers Compensation Recovery Specialist recovering insurance claim payments for ARMStrong Insurance Services. Negotiating settlements and following up with policyholders, attorneys, and carriers.

Posted 8/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and negotiation skills to resolve claims and manage billing inquiries effectively. Proficient in problem-solving and maintaining organization while handling a high volume of accounts and follow-ups.

Highest-signal resume keywords

Excellent English CommunicationProblem SolvingTelephone Expertise in CollectionsBilingualInsurance Industry Background

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Keyboarding 45 Words Per MinuteSkip TracingClaims ResolutionAccount ManagementNegotiation

Soft Skills

Self-MotivatedInterpersonal SkillsOrganizational Skills

Industry Keywords

InsuranceCollectionsCustomer ServiceBillingClaims

About the role

Key responsibilities & impact

Perform follow-up phone calls on invoices, with some email follow-up on balances due from policy holders
Answer questions and solve problems related to current or past billings
Communicate and negotiate with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
Locate contact information through manual skip tracing, internet searches, and review of claim documents
Generate leads and conversations through a high volume of inbound and outbound calls
Manage and prioritize a high volume of inventory with consistent follow-up
Exercise independent judgment in determining the best path to recovery
Maintain minimum account work standards assigned by management
Develop and monitor files toward timely settlement through follow-up with third parties, insurance adjusters, and attorneys
Negotiate files to settlement within client authority and state guidelines

Requirements

What you’ll need

Self-motivated individual who thrives in a fast-paced atmosphere
Ability to problem solve
Computer skills / ability to keyboard 45 words per minute
Excellent English communication/telephone competencies
Strong interpersonal skills with great organization
Telephone expertise in collections or customer service preferred but not required
Background in insurance industry is a plus but not required
Bilingual a huge plus

Benefits

Comp & perks

Commission
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice