Aliare

Support Engineer

• Customer support: provide technical and functional support to users of the tax and accounting platform, ensuring clear, prompt, and empathetic communication.
• Incident resolution: investigate and resolve issues related to system operation, tax obligations, configurations, and integrations.
• Technical analysis: understand and interpret tax and accounting processes to provide accurate solutions to customer requests.
• Recording and follow-up: log tickets and keep the service history up to date, tracking the full lifecycle until final resolution.
• Cross-team interaction: work collaboratively with product, development, and implementation teams to report improvements, bugs, and optimization opportunities for the platform.
• User enablement: guide and train customers on system features, promoting autonomy and a positive user experience.
• Contribution to continuous improvement: identify error patterns, suggest adjustments, and support the team in evolving the product and support processes.
• Integration maintenance: monitor and ensure the proper functioning of integration tools between systems (e.g., ERPs, tax and accounting platforms), ensuring data is collected and processed correctly.

Support Analyst

Manager

• Develop solutions for cloud products;
• Manage a multidisciplinary team to execute evolution and support services for the solutions;
• Develop and execute the area's budget, planning and organizational structure;
• Monitor the area's financial performance and results;
• Develop and implement the cloud strategy for the solutions, ensuring high availability, scalability and security;
• Define governance, security and compliance policies for cloud environments;
• Manage contracts with cloud service providers;
• Monitor technology trends to drive continuous innovation;
• Provide regular follow-up and feedback to direct reports;
• Participate in the commercial process for cloud solutions;
• Collaborate with solution architects, developers and stakeholders;
• Establish metrics and performance indicators to optimize cloud service performance;
• Participate in the hiring processes for new team members;
• Present the area's results.

Cloud Manager

Project Manager

• Deliver projects on time, within budget, and at the expected quality according to the scope agreed with the client;
• Apply the implementation methodology to projects and ensure all stakeholders are following it;
• Engage the team and promote alignment of activities;
• Conduct client visits to initiate, monitor, and close projects;
• Control the schedule and execution of all tasks or project customizations according to the WBS (Work Breakdown Structure);
• Track project progress and hold meetings to present status reports;
• Record and formalize all decisions, agreements, and meetings, and schedule visits or remote services for resources assigned to the project;
• Ensure that benefits are realized by the client during and upon project completion;

Project Analyst – ERP Implementation

Data Analyst

• Develop, maintain, and enhance dashboards and KPIs;
• Perform strategic analyses on key indicators;
• Create predictive models to support strategic decision-making;
• Clean, integrate, and organize data from multiple sources;
• Create and improve SQL queries, supporting database development;
• Automate reports and processes to increase day-to-day efficiency;
• Develop analyses and studies that support leadership decision-making;
• Ensure data quality, organization, and reliability;
• Understand the needs of business areas and translate them into data-driven solutions;
• Support initiatives applying artificial intelligence to HR/Payroll.

Backend Engineer

• Design, develop, and maintain RESTful APIs using C# and .NET 6+, ensuring performance, security, and availability;
• Actively participate in software architecture decisions, evaluating technical trade-offs and proposing scalable, sustainable solutions;
• Evolve application architecture by applying concepts such as Clean Architecture, practical Domain-Driven Design (DDD), and layered architecture, according to product context;
• Develop and optimize the persistence layer with Entity Framework Core, including data modeling, migrations, and performance tuning;
• Work with relational databases (SQL Server or equivalent), ensuring efficient queries, proper index usage, and transactional integrity;
• Implement and maintain automated tests (unit and integration) to ensure code quality and reliability;
• Contribute to defining and promoting software engineering best practices such as SOLID, Clean Code, and design patterns;
• Perform code reviews, contributing to code quality and the team's technical growth;
• Support less experienced developers by sharing knowledge and contributing to the team's technical development;
• Contribute to application observability, including logging, metrics, and production environment monitoring;
• Collaborate with product and technology teams on the continuous evolution of solutions;
• Design and implement messaging-based and asynchronous integrations (RabbitMQ or similar), contributing to decoupled, scalable architectures.

Back-End Developer, .NET

Frontend Engineer

• Desenvolver e manter sistemas utilizando C# (.NET Core e .NET Framework) e tecnologias Web;
• Atuar no desenvolvimento de aplicações Web e Mobile;
• Planejar e executar as atividades sob sua responsabilidade dentro dos prazos acordados;
• Investigar e solucionar incidentes;
• Elaborar documentos de solução técnica;
• Realizar depuração e refatoração de códigos-fonte;
• Apoiar as atividades das equipes de negócio e testes;
• Atuar em times ágeis e multidisciplinares, colaborando ativamente com o time.

Desenvolvedor Full Stack, C# e Vue.js

Full-stack Engineer

• Perform issue analysis and fixes.
• Investigate issues considering business rules and system impact.
• Work with legacy code, proposing improvements when necessary.
• Support application maintenance and stability.
• Perform debugging and root cause analysis.
• Implement small improvements (back-end and front-end).
• Use tools such as Azure DevOps for task management and workflow.
• Collaborate with product, support, and QA teams.
• Provide future support for critical production incidents.

Full Stack Developer – Mid-Level

• Perform ongoing maintenance of a front-end product in production, ensuring stability, performance and code quality
• Develop and evolve features using Vue.js 2 with TypeScript, following the application's established patterns
• Manage and organize application state with Vuex, ensuring predictability and scalability
• Collaborate with product, design and back-end teams to define and implement solutions
• Perform structural refactors aimed at improving readability, reuse and reducing technical debt
• Ensure efficient integration with APIs (Node.js 20), handling errors and loading states appropriately
• Build and maintain interfaces using Element-UI, maintaining visual and UX consistency
• Work on build and bundle optimizations with Webpack to improve performance and reduce load times
• Write scalable, well-organized styles using Sass/SCSS
• Participate in code reviews, contributing best practices and technical quality to the team
• Support identification and resolution of production bugs, including root cause analysis
• Contribute to the evolution of the front-end architecture and improvements to DX (Developer Experience)