Alcumus

Financial Planning and Analysis

• Partner with CTO and CPO to drive financial decision-making for the R&D organization, including evaluating technical debt vs. feature investment trade-offs, conducting ROI analyses for product initiatives, and building product line P&Ls that inform strategic priorities
• Translate product roadmaps into financial forecasts, ensuring alignment between engineering capacity, product strategy, and financial targets
• Lead monthly and quarterly forecasting processes for R&D, collaborating with leadership to develop accurate projections based on hiring plans, project timelines, and resource allocation
• Manage project tracking systems to monitor R&D spending across initiatives, connecting data from multiple sources (HRIS, project management tools, financial systems) to provide comprehensive visibility
• Deliver monthly budget vs. actual analysis with detailed variance explanations, drilling into payroll, contractor spend, and vendor costs to identify trends and opportunities
• Analyze key business drivers to quantify how R&D investments translate into product velocity, customer adoption, and incremental revenue
• Own COGS hosting forecasting and analysis, partnering with engineering and operations teams to model cost drivers and identify optimization opportunities
• Develop headcount planning models that balance investment needs with efficiency targets
• Identify and implement process improvements to streamline reporting workflows, leveraging automation and AI where appropriate
• Prepare board-ready materials with clear narratives and compelling data visualization that communicate complex financial stories to non-financial audiences

Senior Financial Analyst – FP&A, R&D

Marketing Operations

• Own marketing systems with a focus on integrations, governance, and scalability
• Manage the marketing automation platform and its integration with Salesforce and other GTM tools
• Oversee lead routing, database hygiene, and lifecycle processes in close partnership with Sales Operations
• Support SLA adherence across lead routing and lifecycle handoffs by monitoring performance, identifying exceptions, and escalating issues as needed
• Maintain documentation, change management, and process governance for the marketing tech stack
• Support cross-functional marketing initiatives by helping coordinate timelines, dependencies, and system-related deliverables as needed
• Collaborate with the GTM team to align marketing systems, architecture, and audience management with established GTM requirements
• Monitor system performance and proactively address data or integration issues before they impact pipeline, reporting, or GTM execution
• Ensure data accuracy, consistency, and reliability across marketing and Salesforce systems to support downstream reporting and GTM execution
• Own marketing audience segmentation and targeting logic across accounts, contacts, industries, lifecycle stages, and buying signals
• Design and maintain scalable segmentation frameworks that support ABM, industry-specific GTM motions, CDR outreach, and lifecycle automation
• Partner with Acquisition Marketing and Customer Marketing to translate campaign and account strategy into executable segments that remain accurate as data changes
• Execute against defined established lifecycle frameworks, routing logic, and data governance standards
• Track marketing technology vendor contracts (terms, renewals, ownership) and provide recommendations on tool selection and renewals in partnership with Marketing, Finance, and Procurement.

Senior Marketing Operations Manager

Recruitment

• Vous travaillez en étroite collaboration avec les parties prenantes afin de vous assurer que les compétences, l'expérience et les caractéristiques requises pour formuler une stratégie de recherche solide pour chaque poste sont claires.
• Vous êtes polyvalent(e) dans la mise en œuvre de divers efforts de recrutement pour des postes commerciaux et opérationnels tels que les ventes, le marketing, les services professionnels et les postes techniques.
• Établir et maintenir de solides relations de travail avec les employés potentiels, tout au long du processus de recrutement, afin d'assurer une expérience de premier rang aux candidats.
• Vous travaillez en partenariat avec les dirigeants d'entreprise et les gestionnaires en leur fournissant des connaissances spécialisées et des conseils sur les différentes approches de recrutement pour répondre aux besoins de l'entreprise en matière d'embauche.
• Organiser régulièrement des réunions pour évaluer le succès des plans actuels et ajuster la stratégie/approche de recrutement si nécessaire afin de répondre aux exigences de l'entreprise et du marché.
• Réunir des mises à jour hebdomadaires sur le recrutement afin de s'assurer que les gestionnaires sont tenus au courant des progrès accomplis.
• Communiquer les offres et les refus, en travaillant en étroite collaboration avec les équipes des RH et de la paie pour les questions relatives aux contrats.
• Vous êtes en charge de l'organisation et de la mise en œuvre de l'ensemble des activités de l'entreprise.
• Maintenir un état d'esprit axé sur l'amélioration continue et rechercher de manière proactive des opportunités de développement des compétences et de l'expérience afin d'avoir un impact positif sur l'entreprise/le rôle.

Partenaire de recrutement, Bilingual

People Operations

• Building innovative solutions; enabling safer workplaces for everyone. We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners. We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions.

People Advisor

Director

• Own and deliver NRR, gross retention, churn, and renewal targets for Veriforce Canada
• Establish and scale retention and renewal strategies across customer segments
• Drive consistent, predictable renewal forecasting and execution
• Partner with Sales and Customer Success to identify and deliver expansion opportunities tied to customer value
• Define and optimize the end-to-end customer lifecycle, from onboarding through renewal
• Strengthen adoption, engagement, and value realization in partnership with Customer Success and Support
• Develop structured retention playbooks for at-risk accounts and complex enterprise renewals
• Ensure retention strategies align with customers’ regulatory, operational, and safety requirements
• Lead, coach, and develop a high-performing retention / renewals organization
• Establish clear performance expectations, KPIs, and accountability frameworks
• Foster a culture of ownership, customer focus, and continuous improvement
• Act as a strategic advisor to the President, Canada, providing insight into customer health, risk, and growth opportunities
• Collaborate closely with Product, Sales, Support, Operations, and Global teams to improve customer outcomes
• Influence roadmap and prioritization decisions using churn and customer insights
• Partner with Finance on forecasting, renewal accuracy, and revenue planning
• Establish and monitor KPIs related to retention, renewals, churn, and expansion
• Analyze trends to identify root causes and inform strategic decisions
• Present clear, data-driven insights and recommendations to executive leadership

Director of Retention

Client Services Representative

• Develop a strong understanding of global client needs and demonstrate how Veriforce products and services support those requirements.
• Provide timely and effective client support using Salesforce (or other CRM platforms) and Veriforce proprietary systems.
• Serve as a reliable first point of contact for client inquiries, ensuring prompt and professional communication via email, phone, and virtual meetings.
• Maintain accurate and detailed documentation of all support interactions and activities.
• Proactively identify root causes of issues and collaborate with internal teams to drive resolution.
• Generate, format, and deliver basic client reports using the Veriforce platform and Excel.
• Partner closely with Global Account Managers, Inside Sales, Contractor Support Configuration, and Technical teams to ensure seamless client support.
• Assist with coordination and tracking of support-related escalations impacting global clients.

Client Support Associate – Global Accounts

Marketing

• Support the execution of industry-specific go-to-market plans, aligned to Veriforce’s priority verticals and regional focus areas.
• Help design and execute multi-channel, account-based campaigns that target named accounts, buying committees, and priority personas.
• Translate industry strategy into practical execution across email, paid media, ABM, events, webinars, and sales touchpoints.
• Partner closely with Industry Sales and SDRs to ensure marketing efforts align with sales priorities, target account lists, and active opportunities.
• Support sales enablement by developing industry-specific messaging, talk tracks, and collateral that reflect real buyer challenges and buying stages.
• Participate in regular sales alignment rhythms to understand pipeline needs, competitive pressure, and launch readiness.
• Coordinate the development of industry-relevant content, including case studies, landing pages, blogs, webinars, and field assets.
• Ensure content reflects industry-specific risks, regulations, and operating realities.
• Incorporate market trends, customer insights, and competitive context into content planning.
• Support promotion and execution of industry events, including webinars, virtual roundtables, conferences, and regional field activities.
• Partner with sales and customer teams to maximize event impact before, during, and after execution.
• Assist in executing account-based marketing programs for priority accounts and industry segments.
• Track and report on campaign and industry performance metrics, including engagement, MQLs, pipeline influence, and sales feedback.
• Utilize industry and competitive research to inform messaging, positioning, and campaign opportunities.

Industry Marketing Manager

Product Manager

• Own the product vision and roadmap for innovation for the Client segment, ensuring alignment to current GTM models
• Balance short-term delivery to support Client-driven needs, competitor differentiators, and iteratively improving existing features
• Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity
• Partner with the Product Manager – Integration on strategy and execution for the integration of other CM products
• Drive a roadmap that reflects value-generating features to enhance client user experience and mandate of the program
• Collaborate with regional GTM teams to prioritize deliverables to support sales goals and client retention through competitor differentiation
• Translate the product north star strategy into execution
• Collaborate cross-functionally leveraging shared UX, API, configuration, and QA capabilities
• Ensure features meet varying international standards (e.g., compliance, language, audit trails) without compromising product cohesion
• Represent the client perspective across buyer and administrative users, from onboarding through renewal
• Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation
• Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences
• Identify and prioritize roadmap opportunities that deliver value to Clients, such as data visualizations, network visibility, forms, or marketplace
• Align closely with regional Sales, Marketing, and Customer Success teams to ensure roadmap investments support go-to-market success
• Collaborate on regional pricing, packaging, and onboarding approaches to optimize conversion and long-term value
• Enable GTM teams with region-specific messaging, demo flows, and product positioning
• Own product KPIs for the Client segment, including adoption, retention, revenue, and satisfaction, with the ability to segment performance by region
• Use data and feedback to adjust prioritization and improve performance across GTM models
• Monitor roadmap progress and communicate results to internal stakeholders and executive leadership
• Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers
• Deliver a regionally localized client innovation roadmap that drives value and supports GTM goals
• Deliver multiple product enhancements that directly improve adoption and retention for US and UK enterprise buyers
• Execute Operation Iron objectives for US customers
• Partner with Product Manager, CPro Integration – Client to identify opportunities to create new value for UK clients independent of SC UK integration

Product Manager, CPRO Innovation – Client Segment

Sales Development Rep

• **Pipeline Generation & Prospecting**
• - Proactively identify and engage new prospects through cold calling, email outreach, and networking.
• - Conduct targeted prospecting within assigned territories to feed the Outside Sales funnel.
• - Perform research using tools such as LinkedIn, ZoomInfo, Google, and industry resources to identify ideal customer profiles and buyer personas.
• **Inbound Qualification**
• - Respond quickly to inbound leads from Marketing campaigns and website inquiries.
• - Qualify prospects by understanding their goals, challenges, timelines, and buying authority.
• - Clearly articulate Veriforce’s value proposition tailored to each role, use case, or industry.
• **Opportunity Development**
• - Generate interest, handle early-stage objections, and educate prospects on our platform and services.
• - Schedule high‑quality introductory discovery/qualification meetings for Outside Sales.
• - Collaborate with Sales and Marketing on territory plans, campaign execution, and go‑to‑market initiatives.
• **Sales Process Execution & Alignment**
• - Log all activities, notes, and prospect intelligence in Salesforce to ensure high‑quality data and visibility for the broader team.
• Participate in:
• - Weekly planning and review sessions with the Sales Development Manager
• - Weekly pipeline‑generation syncs with Sales & Marketing
• - Territory or vertical strategy calls as needed
• - Meet or exceed monthly qualified meeting and opportunity quotas.

Sales Development Representative

Support Engineer

• Responding to incoming queries promptly and efficiently, providing expert assistance with technical and software-related questions via email and phone.
• Acting as the first point of contact for any HR inquiries, ensuring all information is accurate before passing it along to our HR team for further support.
• Engaging new customers with enthusiasm, guiding them through their SafeHR journey, and showcasing the value of our service during onboarding calls to ensure they get the most out of what we offer.
• Serving as the eyes and ears for the development team, identifying and reporting bugs, issues, and customer feedback with precision to help enhance our products.
• Collaborating with your team, sharing insights and knowledge to continuously improve our software and processes, making a real impact on how we serve our customers!

Customer Support Technician

Communications

• Execute customer communications related to operational updates, product changes, service notifications, and regulatory requirement changes
• Develop and manage communication assets including emails, in-app messages, announcements, FAQs, and supporting documentation
• Ensure messaging is clear, accurate, on-brand, and aligned with operational priorities and timelines
• Coordinate with cross-functional teams (Operations, Customer Success, Product, Support) to gather inputs and validate messaging
• Manage communication calendars and ensure timely delivery of all customer-facing communications
• Maintain version control, approvals, and documentation for all outbound communications
• Plan, execute, and support virtual webinars and online events, including customer-led webinars, training sessions, and informational events
• Manage end-to-end webinar logistics: scheduling, registration setup, platform configuration, speaker coordination, and rehearsals
• Support presenters with run-of-show documents, slide coordination, and technical preparation
• Execute live event operations, including moderation, Q&A management, polls, recordings, and troubleshooting
• Coordinate post-event follow-up communications, on-demand content distribution, and attendee feedback collection
• Track and report on communication and webinar performance metrics (open rates, attendance, engagement, feedback)
• Identify opportunities to improve clarity, reach, and effectiveness of customer communications and events
• Apply best practices to continuously refine processes, templates, and execution workflows

Customer Communications Specialist

Business Development Rep

• Gather business process information from clients
• Collaborate with clients to determine the best-fit approach
• Utilise internal systems and industry guidelines to establish audit durations
• Manage a project pipeline
• Prepare proposals

Business Development Executive

Accounts Receivable

• *﻿**Empowering organisations to achieve their highest potential.******At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. Through a portfolio of progressive solutions, we work with customers to strengthen their business through ISO certification, ISO training and consultancy, all delivered by our inhouse expertise. **** The Accounts Receivable Administrator role holds responsibility for ensuring all end-to-end processes within the department are actioned accordingly. The Accounts Receivable Administrator will strive to achieve operational excellence through meeting KPI’s and providing excellent customer service to both internal and external customers.

Accounts Receivable Administrator

Backend Engineer

• Be a key contributor within our development team, delivering secure, scalable, and maintainable software solutions
• Design, test, and maintain high-quality code for web, mobile, and desktop business applications using modern technologies and frameworks
• Collaborate with product managers, designers, and stakeholders to translate user needs into functional, high-performance software solutions
• Contribute to technical discussions, code reviews, and the continuous improvement of development practices and team workflows
• Drive improvements to services and platforms through automation, best practices, and clean code principles
• Provide support and diagnose incidents as part of level 3 support, taking ownership of issues through to resolution
• Act as a technical reference and mentor for junior developers, fostering learning and collaboration
• Translate technical concepts into clear language to bridge technical and business teams
• Participate in defining the product roadmap and help shape future features and services
• Stay informed of emerging technologies and propose innovative solutions

Senior Financial Analyst – FP&A, R&D

Senior Marketing Operations Manager

Partenaire de recrutement, Bilingual

People Advisor

Director of Retention

Client Support Associate – Global Accounts

Industry Marketing Manager

Product Manager, CPRO Innovation – Client Segment

Sales Development Representative

Customer Support Technician

Customer Support Technician

Customer Communications Specialist

Business Development Executive

Accounts Receivable Administrator

Senior Software Developer, .NET