Alcon

Account Manager

• Ser responsable de generar demanda y cumplir los objetivos de venta del portafolio de lentes de contacto y soluciones en el canal óptico.
• Ejecutar visitas efectivas a profesionales de la salud visual (ECPs) y cuentas clave, según el plan de trabajo.
• Cumplir con los KPI´s definidos por la línea de negocio.
• Capacitar a ECPs en adaptación de lentes de contacto en consultorios.
• Implementar con excelencia el plan de marketing y estrategias comerciales que generen ROI positivo.
• Detectar y capitalizar oportunidades de nuevos negocios en el canal óptico.
• Asegurar la inclusión, codificación y lanzamiento de nuevos productos en las cuentas asignadas.
• Realizar presentaciones efectivas de resultados y planes estratégicos.

Senior Associate I, Vision Care Account Management

• Driving total Alcon sales performance in the territory: Key owner over sales and market share of Consumables
• Ownership of Cataract-dominant and selected Monofocal IOLs account plan development & execution.
• Providing end-to-end customer support for Cataract customers, helping coordinate specialist roles Activities & Plans (IOL, VitRet).
• Mapping decision making process and key stakeholders to inform and implement the business plan.
• Building good relationships with key stakeholders, representing Alcon.
• Aligning with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
• Preparing & negotiate quotes with customer.
• Liaising with expert roles in case more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
• Driving total Alcon sales performance in the territory, converting from competition with value-based selling.

Surgical Account Manager

Sales

• Build disease awareness with key partners, validated understanding of treatment initiation processes, patient identification etc.
• Collaborate with partners, internally and externally, on prior authorization, payor restrictions, reimbursement stipulations, and patient referrals to support patient access.
• Manage the sales budget and grow sales across the territory through development of impactful territory plan and engaging communications.
• Employ business planning and local market knowledge to develop sales and customer networks.
• Grow relationships and communications with all partners and communities to develop solid understanding of treatment algorithm and business dynamics within accounts.
• Implement compliant and medically relevant programs to effect significant customer satisfaction and sales.
• Cover and visit all customers in the area of responsibility according to their importance and potential.
• Manages accounts for all business-related aspects (sales, negotiation, development, relation with owner and managers, define solutions for customer needs).
• Develop excellent and fruitful relations with customers and opinion leaders.
• Participate, develop, and conduct different meetings and events (congresses, round tables, trainings).
• Establish and present action plans to achieve sales target.
• Plan and track agreed account metrics and clearly communicate the progress of monthly/quarterly.
• Keeps constant touch on market evolution.
• Coordinate trainings, informative programs, and product presentations.
• Prospect the market for new accounts and identify grow opportunities.

Pharmaceutical Sales Specialist

Program Manager

• Leading and managing a portfolio of strategic procurement and sourcing projects, with a strong focus on Indirect Procurement initiatives.
• Coordinating and facilitating Sourcing Councils, including agenda preparation, action item tracking, stakeholder follow-up, and progress monitoring.
• Driving project planning, timelines, milestones, risk management, and execution to ensure initiatives are delivered on time, within scope, and aligned with business priorities.
• Tracking project-related spend, savings, budgets, forecasts, and variance analysis to provide clear visibility and executive-level reporting.
• Building and improving project governance, dashboards, reporting tools, and processes to support decision-making, accountability, and continuous improvement.

Manager, Project/Program Manager

Systems Engineer

• Provide hands-on engineering support for design, development, programming, installation, modification, troubleshooting, validation, and optimization of control systems
• Support facility and system modifications and coordinate with internal stakeholders and external vendors
• Manage contracts and small projects for ongoing reliability and performance improvements

Control Systems Engineer

Manager

• Delivering value by coaching end users on product enhancements, surgical parameter optimization, intraoperative technique, and procedure changes.
• Demonstrating clinical expertise and reliability through a regular presence in the operating room with Alcon surgical equipment users.
• Execute product trials in the operating room or wet lab settings to showcase features, benefits, and functionality to Alcon equipment users.
• Maintain technical excellence in Cataract and Vitreoretinal Surgery, and ophthalmic surgical visualization through continuous learning.
• Provide primary support for troubleshooting during surgeries, ensuring smooth intra-operative experiences for end users.
• Generate leads, draft sales proposals, and lead the equipment sales process with a focus on meeting end users' needs.
• Document site visits accurately and promptly, capturing essential details to enhance customer support and outcomes.
• Support Alcon Employee Instrumentation training programs, contributing to the skill development of employees for improved overall performance.
• Serve as a clinical and technical expert to drive adoption of Alcon technology while completing all administrative responsibilities accurately and on time, including CRM updates, forecasting, and expense management.

Equipment Manager

Learning and Development

• Designing, scheduling, delivering, and tracking technical training
• Running a train-the-trainer program and qualifying area trainers
• Specializing in training for LS3 Maintenance
• Collaborating with Maintenance, Engineering, Operations, and Quality to build a learning framework
• Developing training materials and knowledge assessments
• Incorporating feedback from training sessions into future training content

Maintenance Training Specialist

• Driving end to end MARLO adoption in ‘Quadrant 1-4’ Key Accounts
• Establish connections with key decision makers at assigned Key Account targets
• Attend virtual and in-person customer meetings with c-suite and other decision makers
• Achieve activation and utilization quotas in MARLO Quadrant 1 & 2 targets
• Provide project management support both internally and externally for successful onboarding

Manager, Digital Sales – Key Accounts

Compliance

• Support regulatory compliance activities for Alcon's Surgical portfolio
• Develop strong scientific and technical product knowledge
• Provide regulatory guidance and information to country Regulatory Affairs associates
• Coordinate product submissions, renewals, and updates
• Develop clear, concise, and complete product submission packages
• Ensure compliance with laws, codes, and regulations
• Offer regulatory strategies for new product introductions and changes
• Adhere to Good Practice (GxP) regulations and maintain documentation

Senior Associate II – Regulatory Affairs Strategy

• Develop and grow relationships while executing strategic plans.
• Set clear objectives for each sales interaction based on the needs of decision makers and influencers within the account.
• Work collaboratively with colleagues to create executional plans to help meet customer and organization needs.
• Execute marketing plan for specific products to help change customer behavior, driving adoption of product.

• Conduct daily, in‑person sales visits to physicians, clinics, optometry practices, and medical offices within an assigned territory.
• Present clinical data, product features, and appropriate use information to influence prescribing behavior and product utilization.
• Secure orders, commitments, or agreements to prescribe or utilize Alcon pharmaceutical products, in accordance with policy.
• Routinely plan and execute field routing schedules to maintain strong territory coverage and high levels of field presence.
• Build and maintain professional relationships with HCPs and office staff to expand access, utilization, and advocacy.
• Support product adoption through consistent follow‑up, education, and responsiveness to customer needs.
• Participate in industry meetings, training programs, and regional or national sales meetings as required.
• Conduct sample drops accurately and in full compliance with PDMA, company policy, and regulatory requirements.
• Maintain a strong working knowledge of assigned products, disease states, and competitive landscape.
• Operate at all times in accordance with Alcon Integrity & Compliance standards and applicable laws and regulations.
• Complete required CRM documentation, email correspondence, and expense reporting accurately and on time.
• Ensure administrative tasks remain incidental to the primary responsibility of field selling and customer engagement.