Equipment Manager

Alcon

Equipment Manager collaborating with Account Managers, enhancing surgical practices, and increasing sales for Alcon's products in Manitoba and Saskatchewan.

Posted 6/12/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Delivering value by coaching end users on product enhancements, surgical parameter optimization, intraoperative technique, and procedure changes.
Demonstrating clinical expertise and reliability through a regular presence in the operating room with Alcon surgical equipment users.
Execute product trials in the operating room or wet lab settings to showcase features, benefits, and functionality to Alcon equipment users.
Maintain technical excellence in Cataract and Vitreoretinal Surgery, and ophthalmic surgical visualization through continuous learning.
Provide primary support for troubleshooting during surgeries, ensuring smooth intra-operative experiences for end users.
Generate leads, draft sales proposals, and lead the equipment sales process with a focus on meeting end users' needs.
Document site visits accurately and promptly, capturing essential details to enhance customer support and outcomes.
Support Alcon Employee Instrumentation training programs, contributing to the skill development of employees for improved overall performance.
Serve as a clinical and technical expert to drive adoption of Alcon technology while completing all administrative responsibilities accurately and on time, including CRM updates, forecasting, and expense management.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience; preferred B.Sc., B. Comm.
5 years of experience in medical or surgical sales.
The ability to fluently read, write, understand, and communicate in English.
Ability to organize and prioritize projects while allowing for flexibility.
A thirst for action and introducing new technologies that improve patient outcomes.
Demonstrated passion for learning, driven by curiosity.
Expertise coupled with humility.
Intrinsic motivation to help others.
Demonstrated work ethic and leadership within a team.
Preferred qualifications: 5+ years of sales success in teaching the use of medical devices in an OR environment, Ophthalmology equipment preferred.
Strong knowledge in the area of Ophthalmic Surgery (anterior and posterior segment).
Designation as Optometrist, Optician or Ophthalmic technician or 5+ years of Equipment Sales in Ophthalmology.
Strong technical aptitude and the drive to understand complex subjects deeply to communicate them simply.
A desire to shape the future of eye care by becoming a key player in training surgeons and end users on the optimal use of Alcon products.

Benefits

Comp & perks

Comprehensive total rewards package including health, life, retirement, and paid time off.
Travel: 50% plus evening/weekend travel for meetings, conferences, and OR support.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cataract SurgeryVitreoretinal Surgeryophthalmic surgical visualizationmedical device salessales proposalsCRM updatesforecastingexpense managementtroubleshootingproduct trials

Soft Skills

coachingcommunicationorganizationprioritizationflexibilitycuriosityleadershipmotivationpassion for learningintrinsic motivation

Certifications

Bachelor’s degreeOptometristOpticianOphthalmic technician