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Alcon

Surgical Account Manager

Alcon

Account Manager for Surgical Accounts at Alcon, a leader in eye care. Fostering customer relationships and ensuring sales growth in cataract consumables.

Posted 6/17/2026full-timeRemote • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Driving total Alcon sales performance in the territory: Key owner over sales and market share of Consumables
  • Ownership of Cataract-dominant and selected Monofocal IOLs account plan development & execution.
  • Providing end-to-end customer support for Cataract customers, helping coordinate specialist roles Activities & Plans (IOL, VitRet).
  • Mapping decision making process and key stakeholders to inform and implement the business plan.
  • Building good relationships with key stakeholders, representing Alcon.
  • Aligning with customers using a consultative sales approach to match Alcon products and services with customer & patient needs.
  • Preparing & negotiate quotes with customer.
  • Liaising with expert roles in case more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions.
  • Driving total Alcon sales performance in the territory, converting from competition with value-based selling.

Requirements

What you’ll need
  • Applicants need to have full Australian work rights.
  • University degree qualification or equivalent.
  • 2-3 years of experience in medical devices &/or pharma within a surgical environment
  • Deep knowledge of Cataract procedure, equipment & consumables and IOL offerings.
  • Sales experience in medical devices and/or Pharma environment within a surgical environment.
  • Strong collaboration and coordination skills working with other reps on quotations, lead generation and contracts/tenders.
  • Flexibility, motivation, self-confidence, goal oriented mindset with strong sense of drive.
  • Excellent communication, presentation, and negotiation skills, both technically and interpersonally.
  • Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.

Benefits

Comp & perks
  • Enjoy a competitive compensation package and opportunities for career advancement
  • Comprehensive training is provided to build a solid understanding of ophthalmics within a medical device environment, setting you up for long‑term success.
  • Join a global leader with a rich history of innovation and excellence in eye care.
  • Be part of a collaborative and supportive team culture that values diversity and inclusion.
  • Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Cataract procedureIOL offeringsmedical devicespharmaceuticalssales experienceaccount planninglead generationnegotiationconsultative salesvalue-based selling
Soft Skills
collaborationcoordinationflexibilitymotivationself-confidencegoal-orientedcommunicationpresentationinterpersonal skillsdrive
Certifications
university degree qualification