Airwallex

Compliance

• Provide expert legal advice and support to the business on a wide range of legal and regulatory matters.
• Representing Airwallex as an approved officer with the Central Bank of Brazil.
• Providing risk management and governance guidance, advisory and support.
• Support the Airwallex Group’s expansion by managing the regulatory compliance components of license authorization processes.
• Act as a key stakeholder in relation to licence applications, business plan updates and information requests.
• Ensure that our regulatory compliance and integrity risk reporting obligations are maintained.
• Guide cross-functional stakeholders to ensure that activities undertaken and controls in place.
• Support and/or manage on-site exams and inspections.
• Advise the business on regulatory change initiatives.

Senior Manager, Regulatory Compliance

Customer Success Manager

• Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way
• Educate and drive engagement with our portfolio of customers to use the full range of Airwallex products
• Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams
• Build strong, long-term relationships with customers, acting as their advocate within Airwallex
• Collect and analyse customer feedback to enhance products, services, and engagement
• Monitor customer health metrics and proactively address at-risk accounts to prevent churn

Engineering Manager

• Build, lead, and grow a high-performing Payroll engineering team in London.
• Partner with Product and Design to define roadmap, scope, and success metrics; translate customer needs into an executable plan.
• Own the technical strategy and architecture for Payroll services and APIs, with a focus on scalability, reliability, security, and maintainability.
• Drive strong delivery practices: planning, prioritisation, execution, and continuous improvement.
• Lead cross-functional execution with stakeholders across Compliance/Legal, Risk, Operations, Support, and other engineering teams.
• Stay hands-on where it matters: guide design reviews, de-risk complex initiatives, and raise the bar on engineering quality.
• Establish operational excellence for production systems (monitoring, incident response, postmortems, reliability improvements), and ensure auditability/traceability is built in.

Engineering Manager, Payroll

Account Manager

• Own and manage a portfolio of strategic, high-revenue accounts, driving retention, expansion, and long-term customer value.
• Mentor and support junior Account Managers, providing guidance on account strategy, deal execution, and customer engagement best practices.
• Serve as a subject-matter expert on the Airwallex platform, advising customers on best practices and tailored solutions aligned to their business goals.
• Lead complex expansion and cross-sell motions within existing accounts, identifying and converting new revenue opportunities.
• Conduct executive-level, consultative discussions with senior and C-level stakeholders, clearly articulating business value and ROI.
• Develop and execute account plans, including growth strategies, stakeholder mapping, and success metrics.
• Partner closely with Product, Solutions Engineering, Support, and Compliance to deliver a seamless and high-impact customer experience.
• Leverage data, insights, and customer feedback (QBRs, usage analysis, surveys) to proactively identify risks and opportunities.
• Act as a senior point of escalation for customer issues, ensuring timely resolution and sustained trust.

Senior Account Manager, SME & Growth

Revenue Operations

• Own the strategic roadmap for revenue growth across the Americas
• Define and execute the multi-year GTM strategy for Airwallex’s products and channels
• Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions
• Drive high-impact growth initiatives that accelerate Airwallex’s footprint in the U.S., Canada, and Latin America
• Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities
• Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities
• Represent the Americas in global planning forums
• Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish operational cadence for the function

Director, Revenue Strategy – Operations

• Own the strategic roadmap for revenue growth across the Americas
• Define and execute the multi-year GTM strategy for Airwallex’s products and channels
• Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions
• Drive high-impact growth initiatives that accelerate Airwallex’s footprint in the U.S., Canada, and Latin America
• Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities
• Influence product strategy by surfacing regional insights and ensuring alignment between product roadmaps and Americas revenue priorities
• Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes
• Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function

Senior Director, Revenue Strategy – Operations

Product Manager

• Define the vision, strategy, and detailed roadmap for the corporate website, focusing on metrics like organic traffic, lead generation, conversion rate optimization, and product sign-ups.
• Collaborate with our Onboarding and Website teams to design and deliver a best-in-class self-serve experience for our customers
• A/B testing and experimental design in partnership with our GTM, Marketing and Engineering teams.
• Collaborate with our Marketing and RevOps teams to improve campaign effectiveness
• Lead the end-to-end process of hypothesis generation, design, execution, and analysis
• Work closely with Design and UX teams to improve site navigation, information architecture, and core user flows to ensure a frictionless, high-converting experience.
• Deeply analyze website performance data to identify drop-off points, user behavior patterns, and new growth opportunities. Communicate these insights clearly to stakeholders.
• Partner with Marketing, SEO, Engineering, and other Product teams to ensure the corporate site effectively supports product launches, marketing campaigns, and the overall customer journey.

Senior Product Manager, Corporate Site

Senior Product Manager, Growth

Frontend Engineer

• Develop and Innovate: Whether you're a backend wizard familiar with frontend maestro skilled in ReactJS, you'll be at the forefront of developing cutting-edge financial solutions.
• Collaborate and Create: Work alongside a team of talented engineers, product managers, and designers to bring our Embedded Finance products from concept to launch.
• Understand and Empathize: Dive deep into the needs and challenges of our customers.
• Measure and Optimize: Leverage data to drive decisions.

Senior Frontend Engineer

Full-stack Engineer

• Build AI solutions to enable growth and drive internal efficiency across the business.
• Design and implement robust API and system architecture for new AI applications.
• Collaborate closely with a cross-functional team to bring these AI solutions to life.
• Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

Senior Software Engineer, AI - Global Treasury Payment Network

Senior Software Engineer, AI – Global Treasury Payment Network

Communications

• Lead and implement a global employee communications and engagement strategy
• Help employees understand company values and operating principles
• Optimize internal communications channels
• Diversify internal spokesperson bench
• Measure impact and recalibrate strategies
• Provide counsel to global leadership team on reputational risks
• Cross-collaborate with leadership teams across functions

Director, Global Internal Communications

Account Executive

• Implement a multithreaded outbound sales approach for prospecting leads, activating your networking and creating business connections
• Own the outbound sales process from end-to-end
• Be an expert in all aspects of the Airwallex platform, our customers, and our solutions
• Clearly communicate the challenges in the cross-border payments industry and the value of Airwallex solutions to empower companies to go global
• Negotiate partnership agreements and commercials contracts in conjunction with legal, finance and strategy through to execution
• Help craft and redesign processes to ensure Airwallex can move quickly and succeed at scale
• Be a team player and set the standard for our entire SME sales function

Account Executive, SME, Growth

• Own and develop Airwallex’s Canadian AML & Financial Crime framework, building on the global compliance program while “Canadianizing” policies and controls.
• Manage day-to-day compliance operations, including customer onboarding/offboarding, EDD approvals, transaction monitoring, and filing Suspicious Transaction Reports.
• Act as MLRO for Canada, responsible for STR filings, regulator engagement, and maintaining MSB registration.
• Partner with product, operations, and audit teams to operationalize RPAA requirements, monitor risk, and support new product launches.
• Represent Airwallex with key external stakeholders, including FINTRAC, banking partners, and scheme partners.
• Design and implement reporting processes to inform senior management, the audit committee, and the board on compliance metrics, key risks, and program performance.
• Lead remediation efforts for internal audit findings, compliance reviews, or regulatory inquiries.
• Ensure local compliance manuals and desk procedures are kept up to date with changing Canadian regulations.

Compliance Manager – MLRO

Sales

• Drive adoption of payment processing (card acquiring and alternative payment methods) products to new prospects in targeted segments across North America
• Test market positioning & the appropriate selling motion for our payments products at Airwallex
• Leverage your industry network to help secure new customers and references (e.g., for case studies, early feedback, joint success stories)
• Refine our Go To Market playbook by working closely with Strategy, Revenue Operations, and Product Marketing teams
• Provide feedback to Product to inform development roadmap and commercial priorities