Agero, Inc.

Account Executive

• Promote emergency roadside and towing products and services to automotive and insurance clients in Boynton Beach territory.
• Educate and train market-level employees on product features, application and benefits of Agero’s solutions.
• Perform sales, customer service, and training responsibilities; participate in events and marketing activities.
• Establish, cultivate and maintain strong relationships with key influencers and decision makers within assigned territory.
• Introduce new offerings, features and process enhancements to client locations; lead sign up, enrollment, activation and training activities.
• Coordinate delivery and installation of promotional marketing materials and event participation; maintain accurate records and report location engagement.
• Expand product awareness and utilization; drive process execution and adherence to program requirements; facilitate client and consumer issue resolution.
• Gather insights on location operations and program data to identify growth opportunities and coordinate initiatives with stakeholders.
• Support client and consumer feedback research, deploy surveys, capture feedback and report to product development teams.
• Manage territory to deliver program outcomes, achieve adoption, revenue, margin, satisfaction and retention goals.
• Exhibit appointment setting skills; track daily activities, manage customer data, and report on progress using prescribed tools.

Outside Sales Representative

• Promote emergency roadside and towing products and services to automotive and insurance clients in Tampa territory.
• Educate and train market level employees on product features, application and benefits of Agero’s solutions.
• Establish, cultivate and maintain relationships with key influencers and decision makers.
• Lead sign up, enrollment, activation and training activities and coordinate delivery of promotional materials.
• Represent Agero at trade shows and local client events and participate in marketing and market intelligence.
• Track daily activities, manage customer data, and report on progress using prescribed tools.
• Gather client and consumer feedback, facilitate surveys and report insights to product teams.
• Achieve territory adoption, revenue, margin, satisfaction and retention goals.
• Facilitate client and consumer issue resolution and coordinate cross-functional initiatives.

Procurement

• Be the architect of our talent pipeline, delivering high-quality technical, non-technical, and leadership talent.
• Leverage insights and analytics to craft effective and innovative sourcing strategies.
• Collaborate closely with hiring managers and People Team to amplify talent attraction and hiring decisions.
• Immerse yourself in the Agero business and act as an ambassador for mission, strategy, and values.
• Identify and implement groundbreaking sourcing strategies, tools, and market research initiatives.
• Engage directly with potential candidates and empower stakeholders to cultivate talent networks.
• Use tools like LinkedIn, Greenhouse, CRM, and other sourcing/automation tools; drive event-based hiring and social engagement.
• Drive social sharing and discover new candidate channels to activate passive talent.
• Anticipate market trends and implement strategic initiatives to keep talent acquisition at the forefront.
• Participate in HQ onboarding and attend on-site team meetings as required.

Talent Sourcing Specialist

Account Manager

• Promote the use of emergency roadside and towing related products and services to automotive and insurance clients on location in the Tampa territory.
• Educate and train market-level employees on product features, application, and benefits of recommending and/or utilizing Agero’s solutions.
• Perform elements of sales, customer service, and education/training; participate in events, marketing, and support market intelligence.
• Establish, cultivate, and maintain strong relationships with key influencers and decision makers within assigned territory; represent Agero at trade shows and local client events.
• Introduce new offerings, features, and process enhancements to client locations; lead sign up, enrollment, activation and training activities.
• Coordinate delivery and installation of promotional marketing materials and event participation; maintain accurate records and report on location engagement activities.
• Expand product awareness and utilization; drive process execution and adherence to program requirements; facilitate client and consumer issue resolution.
• Gather insights on location operations and program data to identify growth opportunities and coordinate initiative development.
• Support client and consumer feedback research projects; facilitate surveys, feedback capture and reporting to product development teams.
• Demonstrate professional selling skills; manage territory to deliver program outcomes and exceed growth targets; identify and cultivate new opportunities.
• Exhibit appointment setting and reporting skills to exceed weekly appointment standards; track daily activities and manage customer data using prescribed tools.

Field Account Manager

• Promote the use of emergency roadside and towing related products and services to automotive and insurance clients in the Boynton Beach territory.
• Educate and train market-level employees on product features, application and benefits of Agero’s solutions.
• Perform elements of sales, customer service, and education/training; lead sign up, enrollment, activation and training activities.
• Participate in events, marketing, and support market intelligence; represent Agero at trade shows and local client events.
• Introduce new offerings, features and process enhancements to client locations and coordinate delivery of promotional materials.
• Maintain accurate records and submit regular reporting of location engagement activities; track daily activities and customer data.
• Expand product awareness and utilization; achieve territory adoption, revenue, margin, satisfaction and retention goals.
• Facilitate client and consumer issue resolution activities and gather insights on operations and program data to drive growth.
• Support client and consumer feedback research projects, facilitate surveys and report to product development teams.
• Demonstrate professional selling skills, identify and cultivate new opportunities, and manage territory to deliver program outcomes.

Recruitment

• Business-focused Senior Talent Acquisition Partner/Recruiter crafting sourcing, attraction, and assessment strategies.
• Influence critical hiring decisions and help ensure Agero remains an industry leader.
• Partner closely with hiring managers to understand goals and build world-class teams.
• Build a strong network of potential hires and maintain a positive candidate experience.
• Set interview teams up for success with the right tools and support.
• Utilize GreenHouse (ATS) to build assessment scorecards and manage the hiring process.
• Successfully close offers and welcome new hires to Agero.
• Role requires the ability to be on-site once per week in Medford, MA.

Senior Talent Acquisition Partner

Customer Support

• Handle inbound customer calls and outbound follow-ups for Kia Consumer Affairs
• Manage cases related to warranty coverage, repair assistance, service campaigns, technical support, and dealership issues
• Provide calm, empathetic guidance and de-escalate frustrated callers
• Liaise between customers, dealerships, and Kia to ensure resolutions
• Document case details and customer interactions accurately
• Troubleshoot vehicle features like Owner’s Portal, Bluetooth, infotainment, radio, and navigation
• Use web-based systems and CRM tools to manage workflows and track case progress
• Thrive in a remote work-from-home contact center environment

Customer Service Representative

Product Manager

• Senior Product Lead, Automotive: shaping the future of OEM products and services at Agero, collaborating with executives, product teams, client success, sales, and strategic partners. • Drive the strategic vision, roadmap and execution of Automotive Roadside Assistance portfolio — driving growth and solidifying Agero’s position. • Build the Product Roadmap; Innovate & Drive Product Excellence; Cross-Functional Collaboration; Identify Market Opportunities; Drive New Product Revenue; Become a Product Evangelist; Mentor & Inspire.

Outside Sales Representative

Outside Sales Representative

Talent Sourcing Specialist

Field Account Manager

Field Account Manager

Senior Talent Acquisition Partner

Customer Service Representative

Senior Product Lead - Automotive