Affirm

Business Development Rep

• Drive new business by identifying, qualifying, and developing new partnership opportunities for Affirm
• Collaborate closely with Account Executives and the rest of the Sales & BD team to strategize creative outreach campaigns and determine priority of outreach based on potential impact
• Manage the first stages of the Sales & Business Development pipeline by performing initial cold outreach and nurturing leads through various inbound channels, including phone, email and social
• Engage potential partners about their goals and challenges, and educate them on the value of Affirm
• Contribute significantly to Affirm’s growth as we scale our core business and product

Business Development Associate

Backend Engineer

• Owning and delivering quarterly goals for your team
• Leading engineers on your team through ambiguity to solve open-ended problems
• Supporting peers and stakeholders in the product development lifecycle
• Proactively identifying project, process, technology or business issues
• Supporting the operations and availability of your team’s artifacts
• Fostering a culture of quality and ownership on your team
• Helping develop talent on your team by providing feedback and guidance

Senior Software Engineer, Backend – Payments

Compliance

• Review and credibly challenge internal responses to consumer complaints and potential issues from the operations team and guide them regarding a wide variety of regulatory requirements, including (but not limited to) credit reporting, disputes, bankruptcy, fair lending, UDAAP;
• Review customer complaints to identify root cause, analyze trends, and find opportunities for product and process improvements to fix recurring issues;
• Work with cross-functional partners to address compliance concerns and bring to senior management, when required;
• Assist with metrics reporting and provide input on process improvement;
• Support other key compliance and risk management projects, as needed.

Compliance Analyst II

Full-stack Engineer

• Own planning and staffing for UK and new-geography launches and special teams. Develop and maintain the guardrail metrics.
• Build working familiarity with the underlying data, including demand signals, agent rosters (team, title, country), and agent activity (delivered hours, status), and license demand.
• Own demand forecasts for checkouts and app opens in CA and UK and new geographies.
• Report on forecast health for UK, CA, and other geos (accuracy and outlook).
• Advise Customer Operations real-time management (UK) on agent productivity.
• Curate AI knowledge for Customer Operations (UK) and UK Infrastructure forecasting.
• Build and maintain forecasting models, using time series, regression, and machine learning, to support contact forecasting, headcount and license planning, and budgeting.
• Partner with stakeholders to frame planning and forecasting problems, develop supporting metrics and diagnostics, and support high-quality decisions.
• Surface productivity and efficiency improvements using budget and financial performance data.
• Present recommendations to leadership, drive timely decisions, and communicate clearly with cross-functional partners.
• Partner with operational planning and other analytics teams to understand the business context for headcount and workforce scheduling, and get the data needed for accurate forecasts.
• Stay current on the business and our changing technical environment.

Analyst II, Full Stack

• Own end-to-end analytics workflows: define success metrics, generate insights and hypotheses, and build scalable data models
• Identify and drive improvements across the developer and analytics lifecycle: uncover bottlenecks, quantify their impact, then partner with teams to drive alignment and deliver measurable impact.
• Build and maintain high-quality analytics foundations: establish best practices for testing, alerting, documentation, and code review to ensure data is accurate, reliable, and trusted.
• Support efforts to identify and organize key business metrics, helping improve discoverability, alignment, and clarity across teams.
• Continuously seek out implementing improved operational workflows and more effective analytics solutions.
• Elevate the analytics community at Affirm: contribute to shared tooling, reviewing colleagues' pull requests, drive knowledge sharing, and increase cross-team collaboration.

Analyst I – Full Stack

Technical Program Manager

• Drive complex, multi-disciplinary, and highly visible technical programs in service of our team’s mission of expanding our consumer product suite and platform capabilities.
• Coordinate across engineering teams and non-engineering stakeholders through the full program lifecycle to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company.
• Understand technical implementation at the architecture level and propose technical alternatives, ask questions that clarify priorities and push the team to be effective, and develop domain and technical knowledge.
• Partner with Product and Engineering to plan requirements, identify risks, manage program schedules, and communicate clearly with cross-functional partners across the company.
• Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program stakeholders, and engage the program teams to achieve goals.

Staff Technical Program Manager

• As a member of the Data and Storage Services organization, you will collaborate with other teams — including Product, Infrastructure, Lakehouse Infra, Lakehouse Analytics and Analytics Engineering to:
• Architect and evolve Affirm's lakehouse analytics platform, driving strategy around Snowflake, Apache Iceberg, and Spark to deliver scalable, high-performance analytical infrastructure.
• Design and implement robust Role-Based Access Control (RBAC) and dynamic data masking policies in Snowflake, ensuring data access is secure, compliant, and auditable across the organization.
• Lead the technical direction of analytics engineering practices, including data modeling, transformation pipelines (dbt), and data quality frameworks that enable trustworthy, self-service analytics.
• Drive data governance and privacy engineering initiatives, leveraging tools like Atlan to manage data cataloging, lineage, classification, and policy enforcement.
• Identify and execute cost optimization strategies across Affirm's analytical compute and storage footprint, including Snowflake warehouse tuning, query optimization, and efficient data lifecycle management.
• Collaborate with product engineering, data science, and business intelligence teams to understand their data needs and provide continuous guidance on design, architecture, and best practices.
• Establish and champion best practices for lakehouse operations at scale, including schema evolution, table maintenance, partitioning strategies, and observability.
• Stay ahead of industry trends in analytical data platforms, data governance, and privacy technologies, and identify opportunities to innovate and improve our data offerings.
• Mentor engineers across the Lake Analytics Platform and Analytics Engineering teams, providing guidance on emerging technologies, development practices, and fostering a culture of technical excellence.
• Participate in an on-call rotation and collaborate with other teams such as SRE to resolve production issues.

Senior Staff Software Engineer, Backend, Data and Storage Services

QA Engineer

• Design and own the QA program for your area of scope, including frameworks for sampling, coverage, audit cadence, and scoring methodology aligned with overall strategy.
• Build structured feedback loops that synthesize data from audits, interaction transcripts and automation outputs to identify systemic quality issues and remediation opportunities.
• Translate QA signals into clear, data-backed narratives that influence prioritization across Product, Engineering, Operations Enablement, and Vendor Management.
• Develop dashboards and reporting infrastructure to track quality exposure, calibration alignment, trend signals, and remediation progress over time.
• Lead calibration and scoring integrity efforts across vendor and internal auditors.
• Create and maintain SOPs, scorecards, and playbooks; ensure version control, distribution, and frontline adoption.
• Investigate recurring failures and run root-cause analyses; define and track prioritized remediation plans and measure impact on agent outcomes and customer experience.
• Act as a strategic thought partner in cross-functional forums to embed QA thinking into roadmap and process decisions.
• Drive vendor QA performance through coaching, calibration testing, remediation, and escalation; partner with Vendor Management on performance actions.
• Coach and mentor vendor support staff
• Contribute to team development by reinforcing a culture of proactive quality ownership and continuous improvement.

Quality Assurance Specialist II

• Design & expand the backbone of our platform to scale to hundreds of thousands of merchants from all around the world
• Design and align the scope of work with other teams to deliver cross-team projects
• Partner with Engineering Manager and Team Lead to execute the long-term vision of the team
• Execute technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems
• Utilize agentic development tools like Claude Code to automate parts of the development process
• Improve engineering standards, tooling, and processes throughout the organization

Software Engineer II, Backend – Merchant Advocacy

Manager

• Own and evolve Affirm’s global mobility strategy across immigration, remote work, and global assignments
• Establish globally consistent policies and decision frameworks for immigration, cross-border work, and permanent transfers, with appropriate local flexibility
• Build scalable processes and tooling to support global mobility in a remote-first environment
• Partner with internal Legal and external counsel to deliver compliant, forward-looking immigration and mobility programs
• Advise senior leaders on immigration, mobility, and location decisions, incorporating evolving regulatory requirements and impacts, and balancing business needs, cost, and employee experience
• Partner with Legal, Tax, Finance, Total Rewards, Payroll, Equity, and Talent to deliver aligned, business-relevant programs
• Lead vendor strategy and optimize partnerships with immigration counsel and mobility providers
• Translate complex requirements into clear, employee-friendly policies and guidance
• Drive adoption of mobility frameworks through stakeholder education and enablement
• Establish and maintain reporting and analytics to track program effectiveness and inform decisions (e.g., timelines, SLAs, KPIs, compliance outcomes, employee experience)

Senior Manager, Global Mobility

• Responsible for setting technical strategy for team on a year-long time scale
• Collaborate across teams in the product development lifecycle ensuring technical sustainability
• Act as a force-multiplier for the team through definition and advocacy of technical solutions
• Take ownership of team operations and availability through monitoring and triage
• Foster a culture of quality on the team by setting code review and design standards
• Help develop talent by providing feedback and guidance, and leading by example

Staff Software Engineer, Backend – Capacity Modeling

• Responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects.
• Collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
• Act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes.
• Take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts.
• Foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
• Help develop talent on your team by providing feedback and guidance, and leading by example.

Machine Learning Engineer

• Set the technical strategy for your team, and help your engineers tie it together with critical, business-impacting projects.
• Act as a force-multiplier through your definition and advocacy of technical solutions and operational processes.
• Collaborate across teams in the product development lifecycle by partnering with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed.
• Develop talent by providing feedback and guidance, and leading by example.

Manager, Machine Learning Engineering – Underwriting

Systems Engineer

• Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities.
• Own end-to-end requirements lifecycle from intake through delivery and post-launch validation.
• Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives.
• Oversee program deliverables, define scope, and manage expectations for successful product migrations.
• Lead and execute billing systems initiatives to support diverse product and pricing strategies.
• Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team.
• Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress.
• Analyze and optimize business processes, driving continuous improvement initiatives to streamline operations and deliver scalable, system-driven solutions.
• Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness.
• Document workflows and process enhancements related to quoting, billing, and provisioning systems.
• Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment.

Business Systems Analyst II

Marketing

• Define and own the Partner Marketing strategy for Affirm Marketing Solutions, including the roadmap for onsite Marketplace programs, offsite campaigns, and emerging media channels.
• Lead a team of Partner Marketers , setting priorities, developing talent, coaching on account management, and building a high-performing function.
• Drive revenue growth through scalable marketing programs, including performance marketing in the Affirm Marketplace, with accountability for ad revenue, iROAS, and GMV targets.
• Own senior-level merchant relationships, serving as a strategic partner and executive sponsor for marquee co-marketing programs across key verticals.
• Establish the operating model for Partner Marketing — including planning cadences, measurement frameworks, campaign governance, and XFN accountability structures.
• Translate marketplace and media performance data into strategic insights that inform merchant investment, product prioritization, and future program design.
• Partner with Product and Analytics to evolve attribution, incrementality measurement, and reporting capabilities that differentiate Affirm's marketing program.
• Manage a significant co-marketing budget, ensuring disciplined allocation, compliance, and ROI.
• Drive vertical market strategies with depth and differentiation.

Business Development Associate

Senior Software Engineer, Backend – Payments

Compliance Analyst II

Analyst II, Full Stack

Analyst I – Full Stack

Staff Technical Program Manager

Senior Staff Software Engineer, Backend, Data and Storage Services

Quality Assurance Specialist II

Software Engineer II, Backend – Merchant Advocacy

Senior Manager, Global Mobility

Staff Software Engineer, Backend – Capacity Modeling

Staff Software Engineer, Backend – Capacity Modeling

Manager, Machine Learning Engineering – Underwriting

Business Systems Analyst II

Director, Partner Marketing