Advocate Aurora Health

Technician

• Performs casts, cast reapplication, and splint application under the direction and by order of the Physician or Advanced Care Practitioner (ACP)
• Monitors and maintains all orthopedic equipment and supplies
• Provides instructions to patients and family members according to approved protocol and/or the plan of care under the direction of the Registered Nurse, Physician, or Mid Level Provider
• Performs cast reapplication with Physician's or ACP's orders
• Prepares patient for routine examination and procedures and sets up rooms
• Performs simple, non-sterile dressing changes on wounds greater than 48 hours old
• Performs order entry of labs, x-rays, etc.
• Cleans rooms and instruments according to OSHA and TJC standards
• Assists Clinician and/or RN with procedures performed in the patient care setting
• Recognizes and provides for cultural and language differences of the patient/family
• Assists with the retrieval and checking of prior films
• Performs facility acuity coding by selecting the appropriate level of service for a diverse

Orthopedic Technician, FT

Therapist

• Interprets physician referrals and conducts a speech and language evaluation of patients with various speech, language, voice, cognitive and swallowing disorders.
• Establishes a written plan of care and implements individual treatment based on evaluation results, functional goals and by utilizing appropriate techniques.
• Monitors and evaluates outcomes and appropriately adjusts the individualized treatment plan based on the patient's response to treatment and provides status updates to physicians and other teammates.
• Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs.
• Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, transition planning within the continuum of care and ordering equipment as indicated/appropriate.

Speech Therapist – Outpatient

People Operations

• Serve as a consultative advisor to physicians, faculty, residents, fellows, leaders, teammates, and business partners navigating people-related concerns
• Apply a coaching mindset to help leaders think through options, risks, impacts, and potential solutions
• Support leaders in addressing issues early and effectively before concerns escalate
• Enable leader empowerment and autonomy through strategic advisory and coaching
• Help leaders assess risk, understand root causes, and make informed decisions that lift performance and culture
• Shift conversations from “Did a policy get violated?” to “What is driving this behavior or outcome?”
• Reframe documentation toward a root-cause and solution-focused approach that emphasizes context, contributing factors, and improvement opportunities
• Identify contributing factors related to leadership, culture, systems, or environment
• Recommend actions that support learning, growth, accountability, and sustained improvement
• Participate in intake and assessment of workplace concerns using a consultative framework
• Distinguish between matters requiring formal investigation and those best addressed through advisory or coaching support
• Ensure timely, fair, respectful, and thoughtful resolution of concerns
• Apply policies, practices, and investigative protocols consistently and appropriately
• Ensure decisions and recommendations align with enterprise governance and expectations
• Support documentation practices that are clear, accurate, and defensible
• Collaborate with Leader Relations, Teammate Relations, Physician & Faculty Relations, Policy, Analytics, Training, and other partners
• Participate in warm handoffs and promote shared accountability across service lines
• Reinforce a “one team, one model” approach to people support
• Model behaviors aligned to Lift Everyone Up and Lead the Way in all interactions
• Support leaders in reinforcing dignity, respect, belonging, and trust during difficult conversations
• Help translate Advocate Health’s Purpose & Commitments into everyday leadership actions
• Recognize recurring themes, trends, or systemic challenges across cases
• Share insights that inform training, policy refinement, and proactive interventions
• Participate in defining and refining workflows, tools, and practices as the model evolves
• Embrace innovation, learning, and change as the function continues to mature
• Act as an ambassador for the People Relations & Enablement approach

Senior People Relations Consultant

Medical Assistant

• Adheres to Medical Assistant scope of practice, follows policies and procedures, and maintains training and competency when providing patient care
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
• Assists provider with or performs procedures as ordered
• Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests
• Administers medications and vaccines safely following the rights of medication administration.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.

Medical Assistant – Surgical Services

Business Development Rep

• Manage key accounts to expand NCCT's Real-World Evidence & Data Solutions portfolio.
• Identify new partnership opportunities focused on RWE, observational research, healthcare analytics, patient insights, data licensing, and evidence generation services.
• Develop strategic relationships with pharmaceutical, biotechnology, medical device, digital health, consulting, and healthcare organizations.
• Oversee the reporting and progress of a robust business development pipeline.
• Drive achievement of annual revenue, growth, and partnership objectives for the RWE&D business segment.
• Work cross-functionally with NCCT leadership, research teams, informatics, analytics, legal, finance, compliance, privacy, and information security teams.
• Monitor industry trends, competitor activity, and emerging opportunities in RWE, RWD, healthcare analytics, HEOR, AI, and evidence generation.
• Lead the creation of tailored proposals, statements of work, presentations, and commercial agreements.
• Foster long-term relationships with sponsors, healthcare innovators, and strategic partners.
• Develop, track, and report KPIs related to pipeline growth, bookings, revenue generation, partner satisfaction, and strategic account development.

Director, Real-World Evidence & Data Solutions

General

• Provides for a clean, safe and efficient area conducive to optimal patient care.
• Utilizes aseptic surgical techniques in the preparation of materials, supplies and equipment for surgical procedures.
• Performs all types of procedures and maintains basic knowledge of a variety of procedures.
• Ensures the environmental disinfection, safety and efficiency of the operating room.
• Functions as a Second Assistant as necessary.
• Notifies appropriate staff of equipment and supply problems.
• Maintains a specialty cart or item, ensuring its completeness and availability.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Surgical Technologist – ST

• Provide high-quality, patient-centered care across multiple units
• Play a pivotal role in providing and coordinating comprehensive patient care through the nursing process
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures
• Use evidence-based practice, clinical decision-making, compassion, and skills communication while leading efforts to create the safest patient environment

Registered Nurse, Med Surg Float Pool II

• Engages in unit councils, professional governance, and quality initiatives to improve care processes
• Utilizes the nursing process to assess, plan, diagnose, implement, and evaluate nursing care, engaging patients and families
• Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team
• Upholds and promotes a culture of safety
• Continuously evaluates patient, team, and unit outcomes, taking action as needed
• May administer medications, treatments, and therapies safely and according to clinical protocols
• Maintains accurate, timely EHR documentation
• Must be able to float to other units, departments, care areas, or facilities within the designated service area

Specialty Internal Float Pool RN – FT Nights

Care Coordinator

• Provides continuity of care by ensuring smooth transitions between care settings.
• Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care.
• Completes a nursing assessment to identify the patients individualized needs and collaborates with multidisciplinary team and other departments to develop an interdisciplinary plan of care.
• Supports the patient and family by providing education, addressing psychosocial needs, advocating, providing continuity of care and identifying barriers to care.
• Navigates through the diagnosis, treatment and follow-up of the patient throughout the continuum of care.
• Provides expert clinical advice to the multidisciplinary team in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning including wellness and health maintenance within designated specialty.
• Coordinates timely, seamless, evidenced based care across the care continuum resulting in best patient outcomes.

Registered Nurse Care Coordinator – Cardiology Clinic

Scheduler

• Acts as a subject matter resource for internal and external scheduling users, patients, and providers
• Assists team by handling more complex scheduling issues, specialized scheduling scenarios, and mentor phone lines
• In manager’s or supervisor’s absence, assists in the investigation of safety events/scheduling issues and provides service recovery as a point person for escalation
• Serves as a trainer/preceptor for new hires
• Serves as a department resource for testing and training new or improved technology systems and processes
• Participates in special project assignments, may collect or compile data, may pilot new workflows or processes
• Collaborates with Supervisors and Workforce Management Coordinators to assist in real time floor management and assignment of resources
• May participate in team member payroll activity
• Brings attendance patterns to the attention of the supervisor

Pre Service Scheduler Lead

Clinician

• Deliver proactive coding education through newsletters, scorecards, and presentations
• Lead onboarding and compliance training for all employed Physicians/APPs
• Provide individualized documentation feedback by reviewing new clinician records
• Serve as the primary contact for coding inquiries
• Monitor Epic work queues to ensure timely and accurate charge submissions
• Collaborate across departments to enhance documentation practices

Clinician Coding Liaison – ENT, Audiology

Patient Service Representative

• Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Upholds standards of the practice and of the medical group for accurate and timely medical records.

Assistant

• Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation
• Measures and documents blood pressures, TPRs (Temperature, Pulse, Respiration), I & O (Intake and Output), daily weights, and other patient data as requested
• Documents accurately in Electronic Medical Record (EMR)
• Participates in admission, transfer and discharge process under supervision of RN including room set up, orientation to room
• Collects urine, stool, and sputum specimens and performs point-of-care testing as indicated

Certified Nursing Assistant – Float Pool – Nights

Office Coordinator

• Supervises the front office
• Performs Patient Care Coordinator activities, including staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules
• Interviews new or replacement staff, coordinates cross-training of staff and provides coverage of certain positions
• Assists the Practice Manager or function in the role of Practice Manager during absences
• Verifies patient eligibility before treatment is rendered and establishes a payment plan on outstanding balances
• Purchases office and medical supplies, files insurance, and distributes refunds
• Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies

Office Coordinator – Hospital Medicine

• Support the care team by performing clinical and administrative tasks that are vital to patient care.
• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.