Office Coordinator – Hospital Medicine

Advocate Aurora Health

Office Coordinator supervising front office operations at Advocate Health. Performing Patient Care Coordinator activities and managing daily schedules while assisting the Practice Manager.

Posted 7/7/2026part-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, staff management, and quality control within a medical office environment. Proficient in customer service and communication, ensuring efficient operations and patient satisfaction.

Highest-signal resume keywords

Patient Care CoordinationStaff ManagementMedical TerminologyCustomer ServiceQuality Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Staff SupervisionAuditing for AccuracySchedulingPayment Plan EstablishmentMedical Supply Management

Soft Skills

Communication SkillsInterpersonal Skills

Tools & Technologies

Computer Proficiency

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical OfficePatient Eligibility Verification

About the role

Key responsibilities & impact

Supervises the front office
Performs Patient Care Coordinator activities, including staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules
Interviews new or replacement staff, coordinates cross-training of staff and provides coverage of certain positions
Assists the Practice Manager or function in the role of Practice Manager during absences
Verifies patient eligibility before treatment is rendered and establishes a payment plan on outstanding balances
Purchases office and medical supplies, files insurance, and distributes refunds
Requires some lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds in handling of medical equipment or supplies

Requirements

What you’ll need

High School Diploma or GED required
Medical office, medical terminology, supervision preferred
Excellent customer service, computer, communication skills required

Benefits

Comp & perks

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program