Advocate Aurora Health

Compliance

• Provide oversight, direction, and coordination for constant survey readiness and compliance with regulatory agencies; monitors licensing and other document renewal for the hospital.
• Serve as the hospital expert and consultant for all regulatory standards, maintaining current knowledge for standards/requirements, changes, and updates.
• Lead the QMS Audit program, ensuring QMS Auditors are trained and competent at the hospital.
• Maintains the internal and external audit log with respective action plans.
• Facilitates the hospital’s mock survey, participate in other mock surveys and patient tracers according to regulatory requirements.
• Ensures adequate mock surveyors representing hospital site.
• Provide ongoing coordination of data and information necessary for accreditation and regulatory bodies, including participating in data collection and providing education and support of the use of software programs utilized for documenting and communicating compliance and appropriate actions.
• Develop, disseminate, and implement education for leadership, team members, and medical staff regarding accreditation standards and constant survey readiness.
• Ensures corrective action plans address identified deficiencies and coordinates timely responses to requests.
• Prepares and presents reports on key regulatory requirements, including maintaining a dashboard on key performance metrics.
• Facilitates the coordination of all survey visits, both announced and unannounced.
• Ensures a consistent process is in place for reviewing and revising hospital policies, procedures, documents, and other documented information.

Regulatory Coordinator

Therapist

• Interprets physician referrals and evaluates the patient's physical, perceptual, cognitive, social, and vocational abilities and their impact on the patient's activities of daily living
• Establishes a plan of care and implements individual treatment based on evaluation results, functional goals and by utilizing appropriate techniques
• Provides and/or fabricates assistive devices and/or splints to enhance patient's functional independence
• Monitors and evaluates outcomes and appropriately adjusts individualized treatment plan based on patient's response and provides status updates to physicians
• Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs
• Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, and ordering equipment
• Completes all required documentation including patient progress notes, team conference reports, discharge summaries, and records patient care and progress as well as daily statistics, billing, and scheduling
• Applies insurance guidelines regarding authorization and number of visits.
• Responsible for cleaning up after patient treatment, putting away equipment, and keeping area neat and orderly
• Demonstrates skill in use of modalities, exercise equipment and other devices that are available in area worked per department orientation checklist
• Demonstrates knowledge of indications and contraindications of modalities and exercise
• Participates in performance improvement activities designed to identify and resolve problems affecting patient care outcomes and to improve quality of care
• Manages assigned caseload, informing site leadership of coverage needs and ability to cover; assists with coverage, based on department needs and regional needs
• Pursues professional educational growth through participation in continuing education courses, department inservices, and reading professional literature
• Orients new staff to clinical and department policies as requested
• Participates in the evaluation process of co-workers by providing verbal or written feedback as requested.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures

Occupational Therapy Fellow

Manager

• Collaborates in administering and establishing new department policies and procedures within diagnostic radiology.
• Assists in planning new diagnostic services and facilities, equipment, and personnel needs.
• Addresses team member, patient, and physician complaints.
• Follows up on error correction and establishes corrective action to address identified problems within 24 hours.
• Assists in the preparation of the annual capital equipment and operation budget.
• Continually monitors and maintains the monthly budgeted figures.
• Completes detailed monthly variance reports with adequate explanation.
• Recommends and justifies all new changes (provides detailed cost analysis), and changes to all existing charge structures.
• Collects, generates, analyzes, and distributes statistical data and reports as requested or required.
• Evaluates and counsels team members relative to their job performance, conduct, and adherence to department and hospital policy.
• Attends, conducts, and coordinates various diagnostic section meetings with team members and managers.
• Recommends hiring, promotion, discipline, and termination of team members.
• Also, demonstrates competency in interview techniques and appropriate selection of team members.
• Assures that high quality standards are maintained by regular review and monitoring of results.

Imaging Manager

Director

• Acts as a thought partner to the SVP, providing insights, structure, and strategic support to help set priorities and execute the function’s agenda.
• Prepares materials, briefings, and recommendations for senior executives, including the People & Culture leadership team.
• Ensures clear, accurate, and timely communication of Total Rewards strategies, policies, and changes.
• Anticipates needs, removes obstacles, and enables efficiency for the leadership team.
• Supports the SVP in managing stakeholder relationships, preparing for meetings, and representing the total rewards function across the enterprise.
• Ensures strategic and operational alignment across Executive Compensation, Broad Based Compensation, and Benefits leaders and teams.
• Facilitates integrated planning cycles, harmonized deliverables, and coordinated communication across all Total Rewards disciplines.
• Partners with functional leaders to drive consistency in frameworks, methodologies, processes, and governance.
• Leads large, multi‑disciplinary Total Rewards initiatives from strategy through execution, including annual cycles, process redesigns, systems work, and compliance enhancements.
• Owns the Total Rewards project portfolio, including intake, prioritization, resourcing, status reporting, and executive updates.
• Directs strategic projects and deliverables spanning executive compensation, broad-based compensation, and benefits ensuring alignment with organizational goals and measurable impact.
• Develops and enhances strategies for change management, resource planning, and program delivery that unify and elevate team performance outcomes.
• Designs and implements department metrics, scorecards, and reporting practices to improve teammate experience and business results.
• Serves as the Total Rewards lead for M&A activity, including due diligence, cost modeling, integration planning, communications, and execution.
• Collaborates closely with HR, Finance, Legal, and business leaders to ensure compliant, competitive, and well sequenced integration outcomes.
• Acts as a unifying partner with stakeholders (HR, finance, legal, executives, operational leaders) to foster alignment and champion operational excellence.
• Provides consultative support to leadership, translating data, policies, and processes into actionable insights that drive business impact.
• Drives initiatives to enhance Total Rewards culture, collaboration, and ways of working.
• Synthesizes business needs and recommends solutions for continuous improvement, leveraging data and metrics for informed decision-making.
• Drives process design, improvement, standardization, and best practice initiatives across all areas of responsibility.
• Designs and facilitates leadership team meetings, offsites, development activities, and operating mechanisms.
• Serves as a key liaison to HR Business Partners, Finance, Legal, IT, Communications, and business leaders.

Director, Total Rewards

• Interprets physician referrals and conducts a speech and language evaluation of patients with various speech, language, voice, cognitive and swallowing disorders.
• Establishes a plan of care and implements individual treatment based on evaluation results, functional goals and by utilizing appropriate techniques.
• Monitors and evaluates outcomes and appropriately adjusts the individualized treatment plan based on the patient's response to treatment and provides status updates to physicians.
• Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs.
• Plans for and completes patient discharge including providing written home programs, patient/family teaching, referral for community services, and ordering equipment.
• Completes all required documentation following department policy, including patient progress notes, team conference reports, and discharge summaries as appropriate, to record patient care and progress of each patient assigned as well as daily statistics, billing, and scheduling.
• Applies insurance guidelines regarding authorization and number of visits.
• Responsible for cleaning up after patient treatment, putting away equipment, and keeping area neat and orderly.
• Performs various manual techniques, patient positioning, and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Demonstrates skill in use of modalities, exercise equipment and other devices that are available in area worked per department orientation checklist.
• Demonstrates knowledge of indications and contraindications of modalities and exercise.
• Participates in performance improvement activities designed to identify and resolve problems affecting patient care outcomes and to improve quality of care.
• Manages assigned caseload, informing the site leadership of coverage needs and ability to cover; assists with coverage based on department and regional needs.
• Pursues professional growth through participation in continuing education courses, department inservices, and reading professional literature.
• Orients new staff to clinical and department policies as requested.
• Participates in the evaluation process of co-workers by providing verbal or written feedback as requested.

Speech Therapist, Outpatient

Accounting Manager

• Leads the market level accounts receivable reserve process
• Performs detailed review of balance sheet contractual allowances and bad debt reserve calculations for hospital billing, professional billing and continuing care
• Performs a detailed review of quarterly hindsight and evaluates the results to determine necessary changes to accounts receivable reserve process
• Establishes working relationships with managed health operations and revenue cycle to understand additional considerations in setting accounts receivable reserves
• Evaluates and monitors market level mix of accounts receivable for both hospital and professional billing
• Assists with the explanation of budget to actual variances for contractual discounts
• Assists in the preparation and presentation of net revenue results to financial planning
• Works directly with external auditors to facilitate audit process for market-level accounts receivable
• Ensures the third-party settlement accounting for Medicare and Medicaid open cost report balances are reconciled

Manager, Revenue and Reimbursement Accounting

• Assists treating providers to ensure documentation in the medical record accurately reflects the severity of illness of the patient as well as the level of service rendered
• Uses clinical/nursing knowledge and understanding of national coding guidelines and standards of compliance to improve overall quality and completeness of clinical documentation within the patient electronic medical record using a multidisciplinary team process
• Works collaboratively with physicians and advanced practice providers to ensure the clinical information within the medical record is accurate, complete, and compliant
• Educates members of the patient care team both formally and informally regarding documentation guidelines, coding requirements and service specific requirements
• Reviews selected populations of inpatient medical records to identify the principal and/or secondary diagnoses
• Appropriately assigns the MS-DRG that most accurately reflects the severity of illness of the patient based upon the clinical evidence documented at the time of the record review
• Demonstrates knowledge and understanding of severity based DRG systems; All Patient Refined and Medicare Severity (AP-DRG) and Medical Severity Diagnostic Related Group System (MS-DRG)
• Demonstrates the ability to utilize the licensed software tool to perform and record daily medical record reviews
• Interacts with the physician and/or other designated members of the healthcare team to ensure that vague or incomplete documentation is clarified within the medical record in a timely manner
• Works with other departments such as coding, corporate compliance, quality, and finance to support Corporate Goals
• Participates in the ongoing education of physicians, nurse practitioners, physician assistants and other healthcare team members to identify medical record documentation improvement opportunities employing conflict resolution skills as necessary
• Utilizes critical thinking skills based upon extensive knowledge of disease processes and clinical outcomes to identify the need for further clarification of physician documentation within the medical record
• Ensures that all written requests to physicians for additional documentation support Corporate Compliance policies

Compliance Documentation Improvement Specialist

Security Engineer

• Responsible for developing, implementing and maintaining the application security strategy for the Advocate Aurora Health Workday platform and for the biannual updates.
• Work closely with business partners, analysts and cross functional teams to translate security requirements into the configuration enabling role-based workflow and data security.
• Lead teams on complex projects and mentor junior team members.
• Perform hands-on security group, domain and user security configurations in Workday.
• Problem solve and troubleshoot issues relating to Security Configuration.
• Participate in Implementations and provide ongoing support of Workday security activities.
• Develop and execute test plans based on security requirements, tracking defects and fixes to resolution.
• Perform security impact analysis for change requests and Workday release upgrades.
• Assist with the configuration and testing of Workday security, audits and maintain existing security structure.
• Document the current and future state of Workday security configurations, maintenance and support of Workday tenants.
• Recommend best security practices and provide sound solutions to support end to end business processes.
• Act as an active member for the Workday community - staying ahead of Workday security updates, fixes and resolutions.
• Lead collaborative efforts across a broad range of business partners, stakeholders and external partner resources.
• Handle production support and change requests based on the priority.

Senior Workday Security Administrator

Business Intelligence Developer

• Independently complete analysis, development and enhancement of analytical and operational BI solutions to fulfill business needs
• Independently work closely with end users to understand and translate business needs to create well-designed and validated BI solutions using business intelligence tools
• Maintain technical currency and certifications in areas of responsibility and communicates effectively with team members and associates at all levels
• Provides complete and accurate documentation for work based on current documentation standards
• Provides production support for business intelligence solutions
• Activities include problem analysis, break/fix, design/modeling, implementation/coding, and testing
• Provides technical leadership to team members and leads medium size projects through all phases of system development including: planning, development, implementation and operation

BI Developer

Call Center Representative

• Conducts assessments and psychosocial evaluations on patients using criteria established by the Diagnostic and Statistical Manual of the American Psychiatric Association
• Assesses and implements the crisis plan and crisis intervention for high-risk patients (i.e. suicidal, homicidal, psychotic, aggressive) uses appropriate skills and assessments
• Maintains current knowledge/level of expertise in area of specialty and various treatment modalities
• Identifies and works to resolve barriers to patients seeking and receiving behavioral health services
• Adheres to the professional standards and code of ethics set forth by applicable licensing board
• Demonstrates the ability to effectively communicate (written and verbal) with clarity and organization while ensuring appropriate communication occurs between the medical staff, leadership team, service line leadership and team members
• Documents relevant assessment and progress updates in the medical record according to departmental standards
• Demonstrates effective decision making in a rapid paced environment with attention to detail utilizing logical and appropriate clinical judgment
• Participates in development, implementation, evaluation, and revision of departmental policies and procedures

Telemental Health Clinician II – PRN

• Arranges necessary health-care services for patients requiring Physical Therapy services
• Evaluates and executes appropriate treatment for referred patients with emphasis on quality of care, continuity of services, and cost-effectiveness
• Provides medically prescribed physical therapy in accordance with policies and professional standards
• Conducts a physical therapy evaluation of each patient and establishes a plan of care and treatment goals
• Interprets physician referrals and completes musculoskeletal, neuromuscular, cardiopulmonary, and/or integument evaluations utilizing appropriate methods
• Evaluates outcomes within an appropriate time frame
• Provides on-going assessment of patient response to treatments and teaches and applies interventions as appropriate
• Updates and revises plan of care as indicated and provides physician with status report on a regular basis
• Communicates problems to physicians and management and clearly states plans, actions and goals so changes are reflected as they occur
• Completes a plan of care as indicated and provides physician with status report
• Maintains and updates clinical and patient records according to state and federal guidelines
• Manages assigned caseload including scheduling and informing site leadership of coverage needs and ability to provide coverage
• Manages patient's medical condition including medications
• Acts as a patient advocate to insure optimal outcomes
• Manages assigned caseload for optimal functional and financial outcomes
• May manage a caseload of Physical Therapist Assistants (PTA)
• Performs Home Health Aide joint visits as appropriate to maximize patient's functional abilities in the home
• Teaches appropriate treatment procedures and supportive activities to patients and caregivers
• Discusses caseload issues and changes in case census with management
• Participates in chart audits and continuous quality improvement activities
• Facilitates discharge planning process and utilizes interagency/system and community resources to assure continuity of care after discharge
• Acts as a resource to employees, which includes training/orienting, mentoring, and providing guidance on more complex issues

Home Health Physical Therapy Case Manager

Medical Billing and Coding

• Responsible for timely and accurate coding of hospital based professional services
• Read medical record documentation to assign and sequence diagnoses and procedure codes
• Enter codes into the electronic system
• Maintain a current knowledge of codings such as ICD diagnosis codes, CPT physician service codes
• Serve as a resource for less experienced medical coders
• Work collaboratively with team members, Corporate Revenue Cycle and Compliance Analysts
• Provide physician education for coding accuracy
• Resolve pending charges in coding work queues
• Conduct special projects as assigned
• Participate in quality control functions

Professional Coder III – Pediatric Hospitalist

• Interprets physician referrals and evaluates the patient's physical, perceptual, cognitive, social, and vocational abilities
• Establishes a plan of care and implements individual treatment based on evaluation results
• Provides and/or fabricates assistive devices and/or splints to enhance patient's functional independence
• Monitors and evaluates outcomes and appropriately adjusts individualized treatment plan based on patient's response
• Plans for and completes patient discharge including providing written home programs
• Communicates and collaborates with appropriate stakeholders to assist in achieving optimum care for the patient

Occupational Therapist – Inpatient

• Interprets physician referrals and completes musculoskeletal evaluations
• Establishes a plan of care based on evaluation results
• Monitors and evaluates outcomes and adjusts treatment plans accordingly
• Provides patient discharge planning and documentation
• Provides coverage at sporting events and partners with area colleges for instruction
• Engages in clinical research and performs patient care tasks

Physical Therapy Resident

System Administrator

• Tests and implements system and application software installations and upgrades
• Maintains production change control schedule and participates in change management/control
• Performs workstation and server administration
• Executes capacity monitoring processes
• Monitors continuity with system software licensing and maintenance agreements