Advocate Aurora Health

Therapist

• Manage referrals, authorizations, and work queue tasks to support provider orders and patient care
• Schedule appointments, perform patient check-in, and handle front-end workflow
• Communicate with providers regarding orders and coordinate follow-ups
• Proactively contact patients to complete labs and prepare for upcoming appointments
• Order and maintain clinic supplies to ensure smooth daily operations
• Provide flexible support by stepping into patient care as needed, including MA duties and clinical assistance
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant, Patient Service Representative – IV Therapy Clinic

Business Analyst

• Create, coordinate and process IT equipment and supply quotes, orders, and basic renewals
• Monitor deliveries with designated IT vendors
• Validate charges, submit and approve appropriate invoices for payment processing
• Receive ordered items and document receipt
• Maintain collaborative relationships with IT vendors while effectively resolving vendor performance and order issues
• Respond to business inquiries on spend analytics
• Identify and assist team members in identifying cost reduction opportunities
• Identify and mitigate billing issues by working with IT vendors, IT teams, and finance teams
• Record purchases or basic contract data into appropriate financial tools for budget creation and tracking
• Interface with accounts payable to support procure to pay practices
• Research vendors as requested

IT Business Operations Analyst

Urgent Care

• Performs and assists with radiographic and fluoroscopic procedures
• Documents patient history pertaining to specific procedure on requisition submitted by physician
• Confirms patient identification by verbal confirmation and validating proof of identity
• Prepares and administers contrast media as required
• Consults with radiologist and other physicians as necessary
• Selects and operates equipment as dictated by demands of individual procedure and demonstrates correct and adequate anatomic positioning skills
• Maintains appropriate records as required by departmental standards

Radiologic Technologist, PRN, Urgent Care

Support Engineer

• Analyze complex financial, business, and operational data
• Analyzes trends in financial and business operations, formulates recommendations for action, and facilitates process improvement initiatives
• Prepares financial, business, trend, and operational analyses of products, services, projects, or general business that may include but is not limited to budget analysis, cost benefit analysis, analysis of technology/capital equipment, and vendor services
• Partners with and facilitates discussions with individuals and business areas to understand and prioritize business needs and processes
• Monitors benchmarks and market trends, and prepares financial projections
• Plans and assists in implementing process improvement initiatives and installing best business practices
• Creates comparative matrices based on the determination of total cost/benefit analysis
• Assists in the development of financial proformas and product/service evaluations
• Utilizes systems and department software to develop, and maintain financial reporting tools to support business decisions, which include but are not limited to reports on savings, return on investment, and compliance
• Prepares related reports, graphs, charts, presentations and other documents to support analysis
• Assists in and supports the development of business policies/procedures as needed
• Develops, implements, and evaluates special projects related to process and operational improvement initiatives, and recommends cost savings/standardization opportunities

Senior Support Services Business Analyst

Nurse

• Provide high-quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery in an ambulatory care setting
• Collaborate with interdisciplinary teams and advocate for patient needs
• Uphold professional practice standards to promote optimal health outcomes
• Deliver safe, therapeutic care in accordance with established standards, policies, and procedures
• Lead efforts to create the safest patient environment and the best patient experience across the continuum

Registered Nurse – Endocrinology Clinic

• Assists the Physical Therapist in treatment of patient's musculoskeletal, neuromuscular, cardiopulmonary, and/or integumentary systems
• Provides and progresses patient treatment based on therapist's evaluation and plan of care
• Treatments may include patient education, exercise (including equipment), gait training, mobility and transfer skills, balance and coordination activities, and modalities
• Identifies factors affecting patient's physical and psychosocial comfort and attends to these needs
• Monitors and notifies/updates supervisory therapist of patient's response to treatment given
• Plans for patient discharge including providing written home programs, patient/family teaching, and ordering equipment with direction of evaluating/supervising therapist

Physical Therapist Assistant – Outpatient

Security Engineer

• Lead complex security investigations, threat hunting activities, and cyber incident response efforts across the enterprise
• Design and maintain cybersecurity systems through standard operating procedures, processes, and guidelines
• Assess risk and add new architectures, controls, and services while mentoring other teammates
• Maintain confidentiality, integrity, and availability of the computing environment and enforce the Acceptable Use Policy
• Provide guidance and input to management on changes needed to policies and procedures
• Participate in incident response and provide recommendations as directed by management
• Monitor all cybersecurity systems, solutions, or services, identify potential issues, and resolve them
• Manage cybersecurity projects and provide reporting to leadership
• Provide cybersecurity training and perform presentations on cybersecurity topics

Senior Cybersecurity Engineer – Incident Response

Patient Service Representative

• Creates the initial electronic health record that serves as the foundation of the patient medical record
• Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information
• Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with HIPAA
• Provides accurate, detailed information regarding test preparations, patient arrival time, and check-in procedures
• Creates a welcoming and professional environment for patients and visitors by demonstrating extraordinary customer service
• Answers telephone, screens calls, and takes messages
• Monitors and works assigned electronic health record work queues

Patient Service Representative – Emergency Department

• Provide high-quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery.
• Collaborate with interdisciplinary teams to achieve optimal patient outcomes.
• Advocate for patient safety and promote a culture of quality and excellence.
• Maintain accurate and timely documentation within the electronic health record.
• Support patient care needs across designated units, departments, and facilities as assigned.
• Participate in professional governance, quality initiatives, and ongoing professional development.

Registered Nurse, Enterprise Resource Team – Midwest & Southeast

Physician Assistant

• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform lab-related tasks including specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care

Medical Assistant – Endocrinology Clinic

Night Shift

• Assists the physicians and registered nurses in providing technical care of the patients by performing phlebotomy, transporting patients to other departments, placing patient on cardiac and vital sign monitors, performs wound care, inserts Foley catheters, and obtains lab specimens
• Documents information/procedures and promptly communicates observations, concerns and needs of the patient to the registered nurse
• Processes daily patient charges and/or related procedure through the Electronic Health record (EHR)
• Collaborates with physicians to support communications required to facilitate patient care
• Coordinates and facilitates all forms of communications (phone, verbal, paging, electronic, fax, and EMS system)
• Maintains a clean and safe working environment, following department safety policies and standard precautions
• Monitors equipment and troubleshoots minor problems
• Arranges repair of major malfunctions
• Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique

ED Tech

• Evaluates, diagnoses, treats, and manages acute, critical and chronic patients illness and diseases within both an outpatient clinic and inpatient hospital setting
• Obtains medical histories, conducts physical examinations and assesses and determines differential diagnosis
• Prescribes medication, therapy and treatments accordingly
• Interprets and evaluates patient data for the purpose of determining management and treatment of patients
• Performs minor surgeries and routine procedures
• Consults with physician as appropriate
• Orders, performs, and interprets diagnostic studies in the field of clinical specialty trained and determined competent by a physician
• Adjusts patient care plan by reviewing and monitoring treatments and therapy plans
• Counsels, instructs and educates patients on physical and mental health

Physician Assistant – Orthopedics, Float Role

Data Analyst

• Responsible for building, maintaining, and analyzing reporting tools for Revenue Cycle customers.
• Build relationships with customers to best understand operational needs.
• Work collaboratively or independently to complete projects.
• Coordinate with clients and peers to enhance system functionality.
• Ensure client requests are properly evaluated and responded to in a timely manner.
• Manage teams of members in accordance with project demands.
• Plan work effort of oneself and other project team members.
• Manage training including course development and delivery.
• Break down complex problems into manageable tasks.
• Lead projects in one or more aspects of the information systems lifecycle.

Senior Application Specialist – Revenue Cycle Analytics

General

• Accountable for positioning and immobilization of patients and proper selection of technical factors
• Performs post processing of computer data to enhance data and image information
• Operates support equipment for MRI and/or CT
• Transfers patients to and from MRI and/or CT scanning table and prepares patient for examination
• Initiates IVs for administration of contrast media
• Assists in obtaining confidential history of patient
• Maintains magnetic and radiation safety standards
• Maintains documentation of equipment malfunctions and Preventative Maintenance
• Attends mandatory inservices
• Responsible for obtaining documentation for department records
• Attends educational seminars when appropriate
• Responsible for sharing with other technologists new techniques learned