Acxiom

Customer Success Manager

• Performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements.
• Supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle.
• Analyzes client success patterns and translates business objectives into value realization roadmaps.
• Brands advocate ensuring metrics and key performance indicators demonstrate measurable business value in projects.

Customer Success Manager – Adobe Practice