Acxiom

Operations

• Manage the development, execution, and support of digital marketing solutions for a financial services client
• Serve as the primary daily client contact for delivery of digital solutions such as prequalified and prescreened card and lending product offers
• Manage timelines and deliverables across internal cross-functional teams
• Collaborate with marketing, risk policy, compliance, operations, analytics, and technology organizations
• Gather, document, and translate complex client requirements between clients and vendors
• Plan, manage, and monitor campaigns and projects, including status updates, blockers/risks, and initiative status
• Offer marketing advice to channel partners and product owners
• Ensure delivery of solutions within requirements, procedures, regulations, and service levels
• Monitor day-to-day delivery including real-time transaction results, direct mail & email campaigns, data exports, campaign summary reports, and web lead capture
• Facilitate recurring status calls with stakeholders
• Research and escalate technical and platform-related issues
• Build, maintain, and troubleshoot testing strategies between technology teams and vendors
• Own scoping and implementation of new channel startups

Senior Campaign Operations Manager