VP, Customer Success Manager

Acxiom

Customer Success Manager responsible for nurturing key customer relationships and aligning solutions. Working remotely with clients to enhance satisfaction and drive product adoption.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Develop and nurture strong relationships with key customer accounts
Understand customer goals, objectives, and challenges to align solutions
Provide proactive support and guidance throughout customer journey
Conduct regular check-ins, business reviews, and customer satisfaction surveys
Monitor customer usage and engagement metrics

Requirements

What you’ll need

Bachelor's degree in business administration, marketing, or a related field (or equivalent experience)
Familiarity with customer success software platforms
Knowledge of industry and market trends related to the company's products or services

Benefits

Comp & perks

Acxiom is an equal opportunity employer
Generous paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingcustomer engagementproactive supportcommunicationcustomer satisfactionbusiness reviewproblem solving