Acquia

DevOps Engineer

• Assist in setting up and maintaining AWS services such as EC2, S3, RDS, and VPC.
• Perform basic monitoring of cloud resources using tools like AWS CloudWatch.
• Support cloud backup and disaster recovery processes.
• Participate in initial incident response for issues in the AWS environment.
• Help document cloud setups and configurations.
• Assist in the installation, configuration, and maintenance of Linux servers.
• Help manage user accounts and access rights on Linux systems.
• Support backup operations and participate in recovery drills.
• Assist in deploying and managing web applications on Linux servers.
• Work with development teams to understand application requirements and assist in deployment strategies.

Associate Cloud Operations Engineer, Linux Administration, AWS, SQL, Monitoring Tools

Customer Success Manager

• Team with Acquia Account Management to maintain strong relationships with customers and ownership of customers’ success with Acquia DAM (Widen) and other Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment
• Create and drive product adoption and risk mitigation plans that map to value realization and success outcomes for customers
• Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia
• Update and maintain the CRM database with the most relevant account and relationship details
• Engage in the day to day success management and risk mitigation of Acquia’s customers
• Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance

Account Executive

• Identify new business opportunities within our top competitor customer base, lead, and close deals in Acquia’s Growth / Sales Market
• Engage with senior level executives within these organizations
• Develop positive relationships and identify prospect needs at all decision-making levels
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into meaningful strategies to drive new business and address competitive risks
• Influence client decisions and advocate for client needs to broker win-win solutions
• Work closely with various functional teams including Product Development, Account Management and Project Management teams to ensure seamless implementation and effective ongoing account growth
• Handle full-life cycle sales in an individual contributor environment
• Collaborate efficiently across internal teams and nurture an atmosphere of trust and open communication
• Engage with our channel partners and various subject matter specialists to drive sales opportunities.
• Travel to client and partner meetings as needed
• Work cross-functionally with demand generation and marketing teams to cultivate pipeline

Full-stack Engineer

• Work in a highly collaborative environment with front and back-end engineers, product managers, product owners, and product designers.
• Lead cross-team front-end technical strategy for bringing siloed Acquia products together under a single portal
• Contribute to system architecture discussions, especially with regards to micro frontend use
• Mentor other frontend engineers on the team
• Collaborate with your team members to review their work and have your work reviewed in turn.
• Design and develop unit and system tests that give the team confidence to deploy to production multiple times per day.
• Produce comprehensive software documentation for public and internal use.
• Participate in the entire software development lifecycle, including planning, development, automated test construction, deployment, and operations.
• Work in a team environment where your team owns and operates the services you build.
• Carry cross-team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc.

Staff Software Engineer, UI

Sales Engineer

• Develop a deep knowledge of Acquia’s products, solutions, and value propositions.
• Gather customer business needs to tailor the right solution with Acquia products to help the customer succeed.
• Create solution proposals, presentations, and other customer communications.
• Research, scope, and estimate Drupal solutions for enterprise-grade applications.
• Combat competitive threats in accounts and educate potential customers on Acquia’s key values and benefits.
• Facilitate a smooth transition from sales to delivery by orienting the appropriate teams to the solution design.
• Lead or participate in customer-facing meetings and maintain excellent relationships with partners and prospects.
• Engage with the product team to drive customer requests and influence the product roadmap.

Associate Sales Engineer

Product Operations

• Support the health and efficiency of our Product Development Lifecycle (PDLC)
• Partner with Product Managers for successful navigation of PDLC
• Maintain and improve product artifacts for consistency and quality
• Ensure effective information flow between teams and stakeholders

Product Operations Manager

Backend Engineer

• Community Evangelism & Advocacy: Act as a key representative of Acquia at DrupalCamps and DrupalCons. You will be responsible for submitting session abstracts, delivering keynote-quality presentations, and organizing community advocacy programs that align with new feature launches.
• Product Launch & Adoption: Partner with the Product Management team to understand the roadmap and execute GTM strategies specifically aimed at increasing the footprint of AI tools within our existing customer base.
• Drupal Launch Sentinel & Architect: Keep a constant pulse on the Drupal core and "Starshot" (Drupal CMS) roadmaps. You will be the primary lead for planning and executing marketing advocacy around key releases (e.g., Drupal 12, major minor versions, and AI module milestones).
• Content Powerhouse: Research, write, and produce high-impact technical content, including deep-dive blog posts, whitepapers, ebooks, and "how-to" guides that showcase the power of Drupal AI.
• Visual Storytelling: Create and own the library of demo videos and technical walkthroughs that simplify the Drupal Cloud experience.
• Revenue Marketing Partnership: Collaborate with the Revenue Marketing team to fuel the lead-generation engine with high-quality content, ensuring our sales teams have the collateral they need to win.
• Subject Matter Expertise: Serve as the internal "pulse" of the Drupal community, keeping the marketing and product teams informed on latest trends, modules, and sentiment.

Product Marketing Manager, Drupal

Account Manager

• Proactively identify, negotiate, and close expansion opportunities (upsells and cross-sells) within your existing book of business to exceed growth targets.
• Build and maintain deep-rooted relationships with key stakeholders, business users, and procurement teams to ensure long-term partnership health.
• Partner closely with dedicated Renewal Managers to ensure a seamless renewal experience. You will provide the strategic context and account health insights necessary to mitigate churn risk and facilitate timely contract executions across your territory.
• Act as the "voice of the customer" within Acquia, collaborating across Sales, Technical Support, and Finance to resolve issues and optimize the customer journey.
• Create and execute data-driven territory plans designed to maximize both account retention and lifetime value (LTV).
• Maintain rigorous hygiene within Salesforce and other CRM tools, ensuring accurate forecasting and account documentation.

Key Account Manager

Sales

• Design and own the global enablement roadmap.
• Personally facilitate high-impact training sessions, bootcamps, and workshops.
• Champion for Value Selling methodology.
• Partner with Product Marketing to enable the field on Acquia’s expanding portfolio.
• Drive a culture of accountability and inspect training adoption.
• Manage a robust sales certification program and ensure readiness for the field.
• Audit and streamline sales assets and ensure discoverability.

Director, Global Sales Enablement

• Design and build scalable data pipelines using Dagster for orchestration and Snowflake for data warehousing
• Develop and optimize complex data models and transformations to support real-time analytics and AI/ML initiatives
• Build metadata-driven, reusable data solutions that enable self-service analytics across the organization
• Implement AI-powered data quality monitoring, anomaly detection, and automated data validation frameworks
• Partner with Data Scientists and ML Engineers to enable efficient model training and inference workflows
• Optimize query performance and cost efficiency across multi-petabyte data workloads in Snowflake
• Build robust data governance frameworks including lineage tracking, data cataloging, and access controls
• Implement event-driven data architectures supporting real-time customer experience optimization
• Collaborate with Product and Engineering teams to instrument applications for comprehensive data collection
• Mentor junior engineers on data engineering best practices and modern data stack technologies

Associate Cloud Operations Engineer, Linux Administration, AWS, SQL, Monitoring Tools

Customer Success Manager

Account Executive

Staff Software Engineer, UI

Sales Engineer

Associate Sales Engineer

Associate Sales Engineer

Product Operations Manager

Product Marketing Manager, Drupal

Key Account Manager

Director, Global Sales Enablement

Senior Software Engineer, SQL, Snowflake, Data Modeling, Cloud Data Platforms