Acquia

Account Manager

• Exceed quarterly renewal and upsell goals
• Maintain customer relationships and ownership of customers’ success with Acquia platform services
• Guide customers through onboarding of products and services
• Maintain control of account direction and strategy
• Build relationships with strategic leadership-level customer contacts
• Identify new opportunities and drive them to close
• Coordinate with business users and procurement to ensure timely renewals
• Update and maintain the Sales database
• Proactively drive accounts with minimal oversight
• Collaborate with internal teams
• Generate trusted customer relationships
• Manage multiple systems and administration simultaneously

Key Account Manager

Chief Marketing Officer

• Own partner GTM strategy and narrative across the solution portfolio, and the case for why building on Acquia is the smart bet for an agency or SI practice.
• Define the partner messaging, positioning, and the tactics that will drive the most impact, coordinating across Product Marketing, Partner leadership, partner marketing, partner enablement, and the regional partner team.
• Build joint value propositions, co-sell plays, and joint Path-to-Value assets on a value-selling spine (Signal > Value > Action) that a partner's sellers can run without you in the room.
• Build partner enablement that gets used pitch decks, battlecards, solution briefs, demo narratives, campaign-in-a-box and prove adoption.
• Operate at the PMM, Partner, Sales, and RevOps team as a peer of the existing leadership, comfortable in pipeline reviews and deal desks.
• Define and report partner-sourced and partner-influenced pipeline, partner-attached deal rate, and partner-influenced revenue.
• Support partner events including travel to support key events or to collaborate in person with our partners (~15% travel)

Partner Marketing Director

• Develop and own the Technology Alliance Partner strategy across ISV, DAM, platform, OEM, and content-creator partner types.
• Manage Acquia's most strategic technology partnerships including joint planning.
• Own the AWS partnership, including co-sell, marketplace, and platform alignment.
• Build and execute joint go-to-market plans with key partners that generate qualified leads and sourced pipeline.
• Identify, recruit, and launch new technology partners, from initial evaluation through integration and GTM readiness.
• Build out a new business model for OEM relationships that scales revenue and clarifies packaging, pricing, and motion.
• Work cross-functionally with Product to understand the roadmap, prioritize key integrations, and align partner investments to where the platform is going.
• Partner with Marketing on joint campaigns and participation in marketing and partner events.
• Partner with Sales on OEM partnerships and co-sell deals, supporting the field where partner leverage moves opportunities forward.
• Lead, coach, and grow a team of technology alliance managers.

Senior Director, Technology Alliance Partnerships

• Identify bottlenecks in partner-facing and internal processes; design, document, and implement improvements end-to-end
• Own the mapping of partner operations processes, lead process improvement projects, and measure impact against efficiency and margin targets
• Proactively identify opportunities to reduce COGS spend, improve cost traceability, and support contract negotiations with relevant data
• Own the end-to-end partner journey, mapping touchpoints, removing system friction, and optimizing tools to drive partner satisfaction and engagement
• Design, build, and deploy AI agents and automated workflows that reduce manual effort across partner operations processes
• Own the implementation of AI/automation frameworks across OEM operations, Partner Journey, and the Partner Portal
• Own the maintenance, configuration, and optimization of partner operations tools and systems, including Salesforce, Jira, the Partner Portal, Crossbeam, and related platforms
• Lead project planning and execution for high-visibility initiatives including the Partner Portal rebuild, AI/automation rollouts, and partner program enhancements
• Foster a collaborative, knowledge-sharing culture across the team

Partner Operations – AI Automation Manager

Director

• Define and execute a global strategy with GSIs and agencies that launches joint offerings, drives revenue and customer acquisition, and delivers successful customer implementations.
• Build and evolve differentiated partner programs, with distinct operating models for GSIs and for agencies, that attract, enable, and scale high-value partnerships.
• Work across the ecosystem so that GSIs and agencies can build repeatable platform solutions and industry offerings on our technology.
• Build and maintain executive relationships with key GSI partners to create joint business opportunities and long-term strategic value.
• Lead joint business planning, establishing shared objectives, revenue targets, investment plans, and success metrics.
• Negotiate and oversee commercial agreements, partnership frameworks, and governance models that maximize mutual value creation.
• Activate GSI industry practices to compete upmarket and displace competing platforms in priority verticals such as Public Sector, Healthcare, Financial Services, and Manufacturing.
• Drive partner engagement across the full customer lifecycle, from demand generation and sales through implementation, adoption, and customer success.
• Activate and grow large digital agencies as build and delivery, expanding both capacity and quality of implementation.
• Drive agency platform certification, practice development, and delivery readiness so partners can scale successful deployments.
• Partner with agencies on co-marketing, demand generation, and joint solution development to expand market reach.
• Collaborate closely with Sales, Marketing, Product, Customer Success, Professional Services, and Operations to integrate partners into global go-to-market strategies.
• Ensure partnerships are embedded within account planning, territory planning, and industry-specific growth initiatives.
• Develop and execute partner-enabled sales motions that increase pipeline creation, accelerate deal velocity, and improve win rates.
• Drive adoption of company programs, solutions, and initiatives throughout the partner ecosystem.
• Own partner-sourced and partner-influenced revenue targets, co-sell metrics, and the operating rhythm that tracks them.
• Establish joint scorecards, quarterly business reviews, and governance that keep partners accountable to shared goals.

Senior Director, Global Strategic Alliances

• Proactively prospect for and close new opportunities within your book of business
• Own the entire customer relationship end to end, liaising with internal Customer Success and Support teams
• Coordinate with internal teams to resolve customer issues
• Ensure a positive overall customer experience while identifying and closing expansion opportunities

Customer Account Manager

Full-stack Engineer

• Write and ship production code daily — you are an active contributor.
• Work on Ruby, Java, Python, Go, JavaScript, and even C++.
• AI is at the core of everything we do; engineers write tech specs, and AI agents implement them.
• Mentor engineers through code reviews, pairing sessions, and design discussions.
• Own the entire product lifecycle: tech specs, implementation, testing, delivery.

Staff Software Engineer

Product Manager

• Help shape the product vision for Acquia Agent Experience, and contribute to it rather than wait to receive it.
• Use agentic coding tools to prototype flows, draft specs with your agent, and produce working demos.
• Present the vision, roadmap, and value to customers, partners, and executives.
• Partner with other disciplines and departments to deliver features that improve the experience from prompt to production.
• Prioritize high-impact work, from agent governance to autonomous issue resolution, and ship it on time with measurable value.
• Develop product requirements and acceptance criteria.
• Guide cross-functional teams through the full product lifecycle.
• Track adoption, agent action volume, and customer outcomes.
• Hold the experience to Acquia's bar for security, compliance, and governance.

Senior Product Manager

Engineering Manager

• Lead a specialized team of security engineers focused on application security, cloud security, and AI system security across Acquia's product portfolio.
• Proactively research and identify systemic security gaps to build automated controls and guardrails.
• Act as the critical nexus between Security Operations and Product Engineering, translating complex technical risks into actionable roadmaps.
• Conduct continuous performance evaluations (quarterly and annually) to guide professional development and advocate for team promotions.
• Define and execute a forward-looking security engineering roadmap aligned with Product Engineering needs and broader business initiatives.
• Champion shift-left security practices, including threat modeling, secure code review, and developer security training embedded in the software development lifecycle.