Acosta

Account Manager

• Develop and execute retailer‑specific growth plans aligned to strategic direction set by senior leadership and clients
• Serve as a trusted point of contact for regional client leadership, ensuring alignment, consistency, and strong business outcomes
• Lead the Business Planning process, partnering with Business Insights, Planning, and Channel teams to improve key performance metrics
• Provide strategic direction and analytical support to Customer Managers, enabling effective annual and quarterly business planning
• Build, manage, and optimize customer and wholesaler business plans that drive volume, distribution, and profitability
• Identify opportunities and risks by partnering with Region Broker Managers and cross‑functional stakeholders
• Deliver actionable analytics and insights to support category reviews, line reviews, new item presentations, and innovation launches
• Manage trade investment planning, including spend visibility, effectiveness measurement, and optimization
• Analyze promotional performance, base volume forecasts, and actual results to inform future strategies
• Develop customer‑level distribution, merchandising, and activation targets supported by data‑driven insights
• Leverage syndicated and internal data sources to inform both strategic and tactical trade plans
• Conduct ad‑hoc financial and performance analysis, including pre‑ and post‑event evaluations
• Participate in customer sales calls alongside the Customer Manager team, as appropriate
• Develop and present materials for CROSSVIEW Business Reviews, clearly communicating insights and recommendations
• Ensure all client plans are accurately built, maintained, and updated within CROSSVIEW and the client’s trade planning systems

Business Account Manager

• Partners with cross-functional team members (Senior Management, Field Operations and Customer Service) to meet all account needs.
• Partners with sales team to meet company goals by identifying client growth opportunities.
• Creates instructions, reports and analysis of data gathered to ensure all aspects of client needs are met through in-store execution and reporting avenues.
• Successfully addresses all issues to include (but not limited to): Issue tracking reports, merchandising information, sales reports, compliance reports, training reports, competitive reports, etc.
• Tracks sales trends, identifies opportunities, runs weekly reports, and provides professional reports internally and to the customer.
• Works closely with the Training Team to insure that all representatives are fully trained at all times.
• Responsible for identifying any additional training needs to ensure that all training needs are clearly communicated and executed.
• Recommends creative ideas for increasing in-store execution productivity, retail related mind-share strategies and ultimate sales of client products and services.
• Manages client data, information, and assignments in proprietary systems.
• Assists in communication of frequency plan, assists in addressing concerns with field operations teams as needed.
• Actively contributes to weekly conference calls with Directors of Operations; provides updates on program plans and address concerns / issues early on. Problem solves with teams to insure that all needs of the clients and field representatives are met.
• Aligns resources to accomplish all objectives.
• May manage or be involved in additional training programs or special event programs.
• Weekend support may be requested during high program blitz times.
• Assists on other Company Accounts and/or Divisions during critical needs.
• Other duties as assigned to improve performance of self or others.

Client Account Coordinator

Operations

• Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues.
• Ensure a positive candidate experience, acting as the future associates guide through the process.
• Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
• Assist Talent Acquisition team to review job profiles and open requisitions as needed
• Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
• Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
• Maintain confidentiality of department and associate information according to established practices
• Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
• Perform other duties as required and/or assigned.

Talent Operations Advisor I

Manager

• Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region.
• Present targeted strategic client plans to build effective and efficient brand promotion strategies.
• Accountable for the execution of strategic plans for all Clients’ brands to Retailers within the defined geography.
• Responsible for ongoing Client Team communication, providing status, opportunities, manage expectations, and needs associated with achievement of Client’s Business plan.
• Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions.

Customer Business Manager

• Serve as the primary event specialist for one of our top clients on a new communication technology business.
• Plan, operationalize, and execute technical AV deployments.
• Manage operations and logistics across a variety of events throughout the 2026 calendar year within budget, brand guidelines, and business objectives/goals.
• Coordinate the planning and execution of all internal and external client technology deployments, including customer demonstrations, industry conferences, and Google-owned or third-party events.
• Lead the coordination of Google employees, agency partners, and various vendors to manage the full event lifecycle: Beam deployment, demo pod installation, quality assurance (QA) checks, running live demonstrations, and project wrap/load-out post-event.

Event Account Manager, B2B

• Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
• Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume.
• Associate CMs have same selling duties as others in the job family for less complex small and midsize retailers.

Customer Manager

• Build client relationships with appropriate marketing and sales functions, this includes visits to client headquarters and participation in client planning meetings.
• Serve as primary client contact at the appropriate management level.
• Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities.
• Expand client relationships to gain incremental revenue.
• Share best practices with others to maximize business potential.
• Understand client’s objectives, strategies and tactics and be the client advocate with the agency team.
• Ensure that we are meeting or exceeding all client contract obligations.
• Lead or support the strategic planning process.
• Participate in brainstorm meetings.
• Utilize Agency planning documents, such as job brief.
• Drive recommended program solutions that meet clients’ sales/marketing goals and brand standards.
• Determine necessary research to support or validate marketing plans.
• Investigate and recommend most effective execution strategies and tactics.
• Manage creative process.
• Lead presentation of creative concepts to client.
• Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives.
• Ensure team follows Agency process and procedures.
• Oversee the implementation and management of all marketing tactics and retail initiatives.
• Oversee the management of budgets and timelines.
• Oversee the management and communication between the agency team, retail field team and client team.
• Support Director/VP to ensure that agency meets all contracted obligations.
• Ensure profitability by ensuring that estimates and invoices are appropriately charged.
• Oversee clients’ overall Account Receivables.
• Help Director/VP manage overall profitability of accounts.
• Be willing, able, readily available to work outside of “normal hours.”
• Be a team player to your specific account team(s).
• Work on special projects as directed by leadership.
• Communicate upward to ensure that management is informed.
• Oversee Account Executive and Account Coordinator roles as assigned to your team.

Account Supervisor, Shopper Marketing Agency

Account Executive

• lead strategic planning and execution of shopper‑centric programs for major retail partners
• oversee the design, execution, and optimization of integrated shopper programs
• partner closely with brand clients, retail partners, and internal teams to translate business objectives into actionable, insight‑driven shopper marketing plans
• serve as a trusted brand and agency advocate, ensuring flawless execution and best‑in‑class delivery
• guide all day‑to‑day program operations, provide strategic oversight across multiple workstreams, and ensure your team exceeds expectations

Account Director – Shopper Marketing

• Sells promotional programs for displays at independent natural retailers purchasing from distributors.
• Sells incremental quantities for display and TPR based on OI programs through the distributors.
• Develops relationships with store managers and buyers through impeccable communication and follow through.
• Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
• Identifies and corrects voids.
• Merchandises manufacturer’s products to obtain best possible shelf placement.
• Attends retailer resets when requested.
• Completes audits and pricing surveys in stores as requested.
• Communicates competitive and market activity to management.
• Utilizes supplied technology to report on results.
• Sets and reviews performance against objectives with Sales Manager.

Marketing

• Work with product marketing, product teams and sales on key campaigns, launches and initiatives to grow awareness of the Android brand.
• Use existing and new research to inform messaging and tactics, then measure the impact of those activities.
• Execute strategic marketing campaigns that increase user loyalty and directly contribute to business growth.
• Manage creative agencies to build and scale global multi-channel campaigns that drive feature adoption.
• Develop scalable strategies and toolkits that empower cross-functional teams and external partners.
• Partner with global and local marketing teams to ensure high-quality, consistent campaign execution.
• Collaborate with marketers across Android’s consumer team to develop content and act as a go-to person of the campaign, and drive the campaign performance with minimal guidance.

Partner Marketing Manager

Director

• support the full category review process—with a particular focus on the MOD relay process—while harnessing cutting-edge AI and automation tools to boost efficiency and accuracy while driving client value.
• responsible for strengthening existing client partnerships, growing new business opportunities, and driving strategic growth by identifying white space opportunities.
• lead a high-performing team with vision and purpose, inspiring and empowering them to deliver results through collaboration, accountability, and continuous growth.

Director, Category Advisor – CPG

Sales

• Meet and greet customers at entrance, listen to needs/interests and direct them appropriately
• Build trust and authentic relationships with customers.
• Educate visitors on features, functionality, and technical aspects of products.
• Listen, acknowledge, and provide product solutions attributed to customer personal needs.
• Be an expert in payment solutions and product onboarding including device switching.
• Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.
• Responsible for maintaining visual and inventory integrity of store displays.
• Evangelize the brands products and services.
• Lead engaging Community education programming and workshops.
• Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products
• Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs
• Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence
• Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally
• Handle multiple consumers and tasks while maintaining composure and courteous customer service
• Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight
• Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience
• Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues
• Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale
• Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust
• Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected
• Proven ability to work independently and in a team environment

Part Time Sales Associate

Human Resources

• Analyzes initial complex allegation reports and plans the investigation strategy with a focus on mitigating risk by ensuring compliance with laws, policies, and processes.
• Interviews associates, witnesses, and other parties to gather, verify, and/or corroborate evidence.
• Analyzes and interprets information, documentation, and evidence to make informed determinations about allegations resulting in the timely closure of investigations.
• Escalates critical investigations as appropriate.
• Utilizes case management to prioritize and bring investigations to completion within established service level agreements.
• Research and/or review legal and regulatory information, company policies, processes, and standards, to learn relevant information and incorporate it into investigative work.
• Uses appropriate tools and technology to thoroughly evaluate and understand the evidence and its significance to an investigation.
• Stays apprised of relevant laws, regulations, and industry trends related business lines.

Human Resource Investigator

• Achieve Corporate Revenue Goals: Drive and deliver corporate revenue targets within the agreed timelines and budget constraints.
• Maximize Sales Fundamentals: Ensure principals' volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, and Shelving) are met for assigned customers at the lowest possible cost.
• Optimize Selling Costs: Achieve goals while minimizing selling costs and maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Oversee Expenditures: Manage manufacturers' expenditures at the customer level efficiently.
• Develop Customer Business Plans: Create and sell comprehensive business plans, communicating principals' priorities to various managers and the retail selling organization to achieve in-store presence and business objectives.
• Build Strong Relationships: Establish and maintain superior business relationships with all customers, personally engaging with key decision-makers.
• Primary Point of Contact: Serve as the main contact for customer-specific issues, including Category Management, Consumer Shopping Behavior, and Promotions Strategies.
• Manage Trade-Marketing Funds: Develop systems to manage trade-marketing funds in line with company guidelines and policies, aiming to minimize sales-related deductions.
• Coach and Assist Business Managers: Provide guidance and support to Business Managers in managing their accounts and enhancing their understanding of principal accounts.
• Leverage Corporate Capabilities: Maintain exceptional relationships with principals, representing the company on key issues and leveraging multi-functional resources for business gain.
• Identify New Opportunities: Develop relationships with key manufacturers to uncover new business opportunities and increase principals' business.
• Utilize Analytical Skills: Apply excellent analytical skills, including Category Management, to improve business results and stay updated on industry trends.
• Exhibit Leadership Qualities: Demonstrate leadership qualities consistent with the company's culture, develop and oversee the performance of assigned Business Managers.
• Special Projects: Take on special projects as requested, ensuring all physical requirements are met.

• Positively impacting sales volume as a result of individual in-house and point of sale involvement.
• Greet all customers with enthusiasm, determine customers’ needs, provide courteous & knowledgeable service to customers, and suggest products by following our service and selling strategies.
• Responsible for maintaining the cosmetic line merchandising concepts at all times. This includes maintaining standards of cleanliness and organization in the store, including gondolas, visual displays, product assortment, and drawers.
• Participate in the cosmetic line day-to-day business, animation and in-store events.
• Actively pursues additional product knowledge and artistry techniques as needed.
• Participate in store meetings and training seminars as necessary.
• Attract new clients with ability to engage them quickly.
• Create an amazing experience for all clients through high touch service.

Business Account Manager

Client Account Coordinator

Talent Operations Advisor I

Customer Business Manager

Event Account Manager, B2B

Customer Manager

Account Supervisor, Shopper Marketing Agency

Account Director – Shopper Marketing

Customer Manager

Partner Marketing Manager

Director, Category Advisor – CPG

Part Time Sales Associate

Human Resource Investigator

Director

Rep Cosmetic Beauty Sales – Military