Abridge

Director

• The Director, Federal Government Affairs, will serve as Abridge’s primary on-the-ground federal affairs lead in Washington, DC.
• Develop clear policy positions, advocacy strategies, and response plans for priority federal proposals.
• Manage and coordinate external lobbyists and policy consultants to advance legislative and regulatory objectives. Ensure compliance with lobbying disclosure requirements..
• Build and maintain relationships with Congressional offices, Federal agencies, and senior agency staff.
• Monitor, analyze, and brief leadership on relevant Federal legislation, regulatory activity, and emerging trends in healthcare and AI policy.
• Identify, build, and participate in coalitions with aligned companies, associations, providers, and advocacy organizations.
• Prepare leadership for DC engagements, including background memos and stakeholder maps.
• Partner with internal stakeholders to ensure policy strategy aligns with product roadmap, regulatory posture, and go-to-market priorities.

Director, Federal Government Affairs

Product Manager

• Define the life sciences product strategy. Identify the highest-value use cases.
• Lead discovery with life sciences partners. Understand their workflows, data needs, buying processes, and willingness to pay
• Drive 0-to-1 product development. Define requirements, partner with ML and engineering to build the product.
• Navigate data strategy and compliance. Work with legal, clinical, and engineering to understand what data Abridge can use, under what conditions, and how to structure agreements that protect customer trust
• Be the internal expert on life sciences.

Staff Product Manager, Life Sciences – New Products

Product Designer

• Lead product design for the core experience. Define the core experience of the Abridge’s AI-powered clinician’s assistant across native and embedded experiences. Your team will design simple user experiences to clinicians that meaningfully reduce administrative work for clinicians. By being the most clinician-centric company in the space, Abridge will stay two steps ahead of the competition.
• Drive design quality. Design from first principles, bringing clarity and simplicity to complex product and clinical workflows. Set and uphold a high bar for visual craft, interaction design, prototyping, AI fluency, and design systems. Lead the creation of a scalable design system that ensures user experience quality, consistency, and engineering velocity across products.
• Lead and scale a world class product design team that can span strategy, crafting pixels, and shipping code. Inspire a team of product designers to do the best work of their careers. Designers on your team will partner closely with UXR & Product to drive user-centric product strategy, sweat the details over user experience quality, and also fluently use AI tools and ship code. The person who joins this role will feel confident in holding design to this bar.
• Partner cross-functionally to deliver impact Collaborate deeply with Product, UXR, Engineering, Marketing, and Clinical Success to shape strategy and deliver cohesive, end-to-end experiences. Balance long-term product vision with a strong weekly shipping cadence. Ensure design is integrated early and meaningfully in the product development lifecycle.

Director, Product Design – Core Product

Data Scientist

• Build and manage a world-class team of data scientists, providing guidance, mentorship and high standards while growing the team to 12+ over the next twelve months
• Foster a high impact and collaborative team culture, focused on having agency, providing clarity of thinking to the organization and pride in authorship
• Drive product strategy through data-driven insights across our growing product portfolio , including user behavior analysis, deep-dives into product performance metrics, casual inference experimentation
• Partner with our product, strategy and research teams to develop sophisticated ROI frameworks for our customers, ingesting real-time data and demonstrating impact
• Collaborate with our world-class research team on models and model evaluation, including shaping our model evaluation frameworks, production performance monitoring, and defining quality metrics that matter clinically
• Effectively communicate our data strategy, complex analyses and key insights to cross-functional partners including the executive team
• Structure the company’s data strategy, working closely with our Data Engineering team to identify gaps in data sources, ingest internal & external data, and structure that data for optimal use across the Company
• Make critical technical infrastructure decisions for the data organization, including tooling choices, build vs buy tradeoffs for analytics platforms, and setting technical standards that enable the team to move fast without creating technical debt
• Build the data science org of the future, incorporating the current and soon-to-come best practices in order to utilize AI to speed up data ingestion and insight generation

Head of Product Data Science

Solutions Engineer

• Serve as the technical resource for the Commercial segment of the Sales team
• Respond to RFPs and questionnaires to explain Abridge’s posture and accelerate the sales process
• Identify and present ideal solution designs for customers by understanding their need and incorporating Abridge’s recommendations
• Leverage technical expertise to build relationships and establish credibility with customer technical executives and stakeholders
• Act as a pre-sales capacity expert on integration and as a technical SME in pilot-design
• Deliver product and technical demonstrations of Abridge’s technology
• Work cross functionally with Product Management and Engineering teams to improve Abridge’s technology by providing insight into your experience with customers
• Support the implementation and partner success processes as needed

Solutions Consultant

Manager

• Develop Deep Market & Workflow Understanding: Build a strong understanding of the healthcare market, including buyer and user needs, care delivery models, and how technology fits into real clinical workflows across settings and specialties.
• Evaluate Competitive Solutions Through a Product Lens: Analyze Abridge and competitive offerings to identify meaningful points of differentiation, strengths, and gaps, with a particular focus on real-world workflow impact rather than surface-level feature comparisons.
• Identify and Close Market Knowledge Gaps: Proactively surface gaps in understanding related to users, buyers, clinical workflows, or emerging market dynamics, and design research approaches to address them through primary and secondary research.
• Inform Product Strategy and Prioritization: Partner closely with Product Managers to ensure market and workflow insights inform roadmap decisions, product prioritization, and differentiation strategy.
• Produce Clear, Durable Insight Artifacts: Create and maintain well-organized documentation such as market overviews, competitive evaluations, and research summaries that enable Product and cross-functional partners to apply insights consistently over time.
• Support Executive-Level Market Understanding: Contribute to executive-facing summaries on the market landscape, emerging themes, and implications for product strategy and differentiation.
• Collaborate with Commercial Insights & Enablement Partners: Work closely with the Market Insights & Intelligence Manager to ensure upstream market and product insights can be translated into competitive intelligence, enablement assets, and go-to-market narratives where appropriate.

Commercial Insights Manager

Business Development Rep

• Build and maintain strong relationships with payer organizations to drive new business and expand adoption of Abridge’s payer products.
• Support pipeline development by researching payer prospects, setting a sales strategy, and tracking engagement progress.
• Develop value propositions, pricing inputs, and ROI analyses for emerging payer offerings.
• Partner with Marketing to support payer-specific content, messaging, and conference preparation.
• Gather, organize, and synthesize payer feedback, market insights, and internal inputs to support product discovery.
• Track assumptions, dependencies, and open questions to drive cross-functional alignment and customer follow-up.
• Support testing and learning by helping coordinate pilots, early feedback loops, and documentation of outcomes.
• Support 0→1 product launches by coordinating across internal teams and customers to ensure smooth execution.
• Assist with refining early implementation needs, success criteria, and product experience as offerings mature.
• Identify recurring friction points and opportunities for process, communication, or tooling improvements.
• Help build and manage key internal processes such as payer pipeline to ensure understanding of key dependencies, risks and executive and operational alignment and prioritization.
• Act as a central point of coordination for payer-related work, helping ensure the right teams are engaged at the right time.
• Proactively identify gaps, bottlenecks, or misalignment across payer initiatives and surface them with recommendations.
• Represent the payer vertical internally by helping ensure alignment on priorities, timelines, and customer needs.

Payer Business Development Lead

• Lead customer implementations and serve as the primary point of contact for Abridge's partners during their initial deployments. Be the person who instills confidence + trust in our partners and team, drives on-time implementations with high NPS, and ensures our pilots convert to full enterprise partnerships.
• Own the creation, coordination, and execution of project plans, in collaboration with internal and external cross-functional teams.
• Accountable for leading through each of the project phases, including kickoffs, technical configuration, testing, clinician training, go-live, and post-live stabilization.
• Identify and manage project risks and issues, and develop contingency plans as needed.
• Set the standard for what incredible communication looks like. Communicate project progress and issues to internal and external stakeholders in a timely and transparent manner.
• Develop and execute against comprehensive testing plans with our most strategic partners, including tracking all issues, triaging, and driving towards daily testing goals.
• Collaborate with support and operational management to identify and implement areas for process and tool improvements in a dynamic and growing environment.
• Participate in the creation of repeatable processes that will scale with the growing number of concurrent implementations our team will need to support.

Implementation Director – Nursing

Engineer

• Leading investigations of complex, organization-wide security events and establishing best practices across multiple security domains (log analysis, digital forensics, malware analysis)
• Designing and implementing the strategic roadmap for threat detection capabilities, creating high-fidelity detection systems based on deep understanding of advanced threat actor TTPs
• Architecting scalable incident response processes and driving automation across the entire IR lifecycle, establishing patterns for the organization
• Serving as incident commander for critical, cross-organizational security incidents and mentoring others in effective incident management practices
• Driving security research initiatives, discovering novel detection mechanisms and presenting findings to internal teams, executive leadership, and external audiences
• Defining build-vs-buy strategies for security tooling, leading major technical evaluations and driving organizational standards for security automation
• Scaling the security team's capabilities and maturity through technical leadership, mentorship, establishing engineering best practices, and raising the hiring bar

Senior/Staff Threat Detection Engineer

Customer Success Manager

• Independently manage day-to-day partner relationships, serving as the primary point of contact for assigned accounts
• Run recurring partner status calls, including agenda setting, action tracking, and follow-through
• Triage incoming partner requests and coordinate responses in collaboration with internal teams
• Build trusted relationships with partner stakeholders and clinician users
• Fully own and maintain partner project plans, including milestones, owners, timelines, and risks
• Coordinate cross-functional work across Product, Engineering, Clinical Success, and Sales to meet partner commitments
• Collaborate with the Director of Partner Success on prioritization, escalation, and delivery strategy
• Support onboarding, training, and ongoing enablement for clinicians and operational users
• Monitor adoption, utilization, and partner health metrics; proactively address risks or gaps
• Communicate value, outcomes, and ROI to partner stakeholders
• Identify opportunities to improve end-user experience and drive feature adoption
• Support partner expansion efforts
• Prepare and participate in partner business reviews to highlight outcomes, insights, and growth opportunities
• Serve as the voice of the partner internally, sharing feedback and insights to inform product and process improvements
• Contribute to partner-facing assets, playbooks, and success resources

Partner Success Manager – Strategic Accounts

General Counsel

• Serve as the lead attorney negotiating commercial transactions with a wide range of customers and vendors
• Work with our commercial legal team and sales team in iterating on and improving our core commercial documents and terms, and developing playbooks and processes for improving accuracy and efficiency
• Facilitate automation and efficiencies in collaboration with our Legal Ops team

Corporate Counsel – Commercial

Implementation Specialist

Implementation Manager – Enterprise & Commercial Accounts

Data Engineer

• Build and maintain scalable data services, pipelines and storage solutions for the feedback of unstructured application data for ML training and evaluation purposes.
• Build and manage OLAP databases, ELTs and general data tooling for analytics, business decisions and products features.
• Work closely with a team of frontend and backend engineers, product managers, and analysts.
• Optimize data infrastructure to enhance the throughput, latency and reliability of the data system.
• Investigate and correct issues identified through data operations monitors, tools, and reports.
• Designs data integrations and data quality framework.

DevOps Engineer

• Visionary leadership: Scope, resource, evangelize, and execute a company-wide reliability and engineering velocity roadmap across environments and clouds, real-time streaming infrastructure under immense scale, compute as well as AI -at-edge infrastructure, and the most ambitious cloud security roadmap in the entire tech industry. Collaborate with department heads across product engineering, security, product management, commercial, and more to develop, align, and execute an extremely ambitious strategic roadmap.
• Gifted tactician: We have an extremely diverse set of challenges all happening at the same time. We don’t expect you to code, but we expect you to be able to work at the level of small tiger teams to unblock, enable, and drive execution and solutioning. You’ll need to be creative on multiple dimensions and juggle several ambiguous and tricky problems at a time, at any given time.
• Recruiter extraordinaire: You’ll have all the resources you need at your disposal to scale out your team to meet this roadmap - both ICs and managers. You’ll need to be able to attract top talent and hire quickly while maintaining a consistently high bar. You’ll iterate on the hiring process along with other leaders, improve diversity and equity, retain and maximize the effectiveness of an extremely senior team, and make strategic bets on the people that will take us to the next level.
• Mentor to the mentors: The engineering team you’ll be managing, and all the teams you’ll be partnering with, are quite senior. You’ll be working to develop their careers, create top-of-ladder development opportunities, and continuously raise the bar for your staff as well as your peers and leaders in their abilities and awareness. You’ll need to earn their trust, lead by example, be a doctor rather than a judge for organizational and people challenges, and help establish and maintain a hivemind, de-siloed culture across all engineering pods.

Engineering Manager, SRE

• Lead Abridge’s incident response and data breach management program, including investigation protocols, notification assessments, regulatory reporting, and post-incident remediation
• Build and scale efficient, cross-functional privacy compliance programs aligned with national and global frameworks including GDPR, UK DPA, CCPA/CPRA, and other U.S. state-level privacy laws
• Partner closely with Security, Product, and Engineering teams to ensure security safeguards, privacy-by-design, and clear roles and responsibilities in data governance, data access, and incident preparedness.
• Partner the support function to respond to requests from customers for access to or deletion of data.
• Collaborate with internal Legal colleagues to ensure privacy compliance is integrated into wider compliance and regulatory strategies (e.g., marketing, procurement, product lifecycle, public policy, customer flow-through requirements), and advise other teams in the business on how to perform their functions in a manner that complies with data protection laws.
• Develop and deliver privacy policies, playbooks, templates, and training materials that promote awareness and enable operational consistency.
• Stay abreast of privacy and data security trends and regulatory changes, and assess their practical impact on Abridge’s operations.