Design Operations Manager

Abridge

Design Operations Manager facilitating the design team's operations. Overseeing projects while collaborating closely with product design leadership, research, and engineering at Abridge.

Posted 7/21/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorLead💰 $174,000 - $217,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in design operations, focusing on building and scaling operational systems while ensuring effective collaboration across multidisciplinary teams. Proficient in vendor management, resource planning, and maintaining design tools to enhance efficiency and execution excellence.

Highest-signal resume keywords

Design Operations ManagementVendor ManagementOperational PlanningResource AllocationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Systems DevelopmentDesign Tool ManagementAsset ManagementOKR AlignmentProduct Development Lifecycle

Soft Skills

Strong CommunicationCollaboration SkillsOrganizational RigorProblem-SolvingBias for Action

Industry Keywords

High-Growth TechnologyMultidisciplinary TeamsDesign and Product DevelopmentTeam CollaborationContinuous Improvement

About the role

Key responsibilities & impact

Coordinate and land a blank slate product re-design of Abridge
Partner with design leadership to identify and implement programs, processes, and tools that help the team operate more effectively
Lead operational planning and execution for key initiatives—team-wide rituals, hiring coordination, onboarding, resource allocation, and internal communications.
Build and maintain scalable systems that support team growth, execution excellence, and strong collaboration across research, engineering, and product.
Oversee asset management practices across the design org, ensuring shared libraries, templates, and systems are version-controlled, accessible, and consistently used.
Manage external vendors and contractors—handling onboarding, scoping, resourcing, contract workflows, and performance tracking to extend the team's capacity with quality and accountability.
Partner with Product and Engineering Operations to align OKRs, roadmaps, and delivery milestones.
Drive intake, prioritization, and resource planning for design work in a fast-moving, highly collaborative product environment.
Bring clarity to ownership, roles, and execution timelines—ensuring the right people are in the loop at the right time.
Facilitate retrospectives, team health check-ins, and continuous improvement efforts to help the team operate at its best.
Roll up your sleeves where needed—whether standing up a new system, running a sprint planning session, onboarding a vendor, or troubleshooting a tool.

Requirements

What you’ll need

8+ years of experience in design operations within high-growth technology environments.
A track record of building and scaling 0-to-1 operational systems across multidisciplinary teams—balancing long-term vision with hands-on execution.
A nuanced orientation toward process: you know when to advocate for it, when to hold it loosely, and what it can and can't solve.
Deep familiarity with the design and product development lifecycle—from early research and concepting through delivery and iteration.
Experience managing shared design tools, assets, and libraries to support consistency and efficiency at scale.
Vendor and contractor management experience, with a focus on enabling seamless collaboration and high-quality outcomes.
High organizational rigor paired with a bias for action—you're comfortable getting in the weeds to move things forward.
Strong communication and collaboration skills, with experience working across senior leadership, technical partners, and designers of all levels.
The ability to thrive in fast-paced environments and solve problems in real time to help teams keep moving.

Benefits

Comp & perks

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.