Abby Care

Recruitment

• Manage a consistent pipeline of 8-10 active requisitions across a variety of US markets.
• Source proactively using multi-channel strategies to find "passive" talent who align with our mission.
• Manage the end-to-end candidate experience, ensuring every applicant, regardless of the outcome, has a positive impression of Abby Care.
• Collaborate with Abby Care leadership to understand the specific nuances of operational roles.
• Lead weekly pipeline reviews, providing data-driven insights on market trends and candidate feedback.
• Act as a strategic advisor to hiring managers, helping them move from "I need a hire" to "I have the right person."
• Manage the offer process, including compensation negotiations and navigating candidate expectations in a competitive market.
• Ensure a seamless handoff to the onboarding team to set new hires up for success from Day 1.

Clinical Recruiter – Contract

General Counsel

• Serve as the Company’s Primary Employment Law Advisor
• Counsel People team, executives and functional leadership on employee relations, performance management, discipline, terminations, leaves of absence, accommodations, and sensitive personnel matters.
• Provide real-time, practical guidance on complex employment situations.
• Balance legal risk with operational realities in a fast-moving, complex environment.
• Advise executive leadership on workforce strategy, organizational change, and risk mitigation.
• Build the Employment Law Infrastructure
• Design and implement scalable frameworks for managing employee relations, investigations, discipline, and separations.
• Create policies, handbooks, playbooks, templates, and decision trees for HR and managers.
• Develop a proactive, multi-state compliance strategy for a distributed and growing workforce.
• Establish consistent processes that reduce reactive firefighting and enable the company to scale responsibly.
• Lead Wage-and-Hour and Multi-State Compliance
• Advise on classification, overtime, scheduling, and all wage-and-hour issues affecting non-exempt and home-based employees.
• Navigate multi-state employment law complexity and support expansion into new jurisdictions.
• Monitor evolving federal, state, and local employment laws and translate them into actionable guidance.
• Manage Investigations and Disputes
• Conduct and oversee significant workplace investigations and sensitive matters.
• Manage employment litigation strategy and coordinate with outside counsel efficiently.
• Handle administrative agency charges, demand letters, and pre-litigation disputes.
• Drive Training and Culture
• Design and deliver training programs for managers and People team.
• Partner with People team and leadership to embed a legally compliant, people-centered workplace culture.
• Support reorganizations, acquisitions, and new business initiatives.

Senior Employment Counsel

• Manage a consistent pipeline of 10+ active requisitions across Finance, People/HR, Legal and Operations.
• Source proactively using multi-channel strategies to find "passive" talent who align with our mission.
• Manage the end-to-end candidate experience, ensuring every applicant, regardless of the outcome, has a positive impression of Abby Care.
• Collaborate with Abby Care leadership to understand the specific nuances of operational roles.
• Lead weekly pipeline reviews, providing data-driven insights on market trends and candidate feedback.
• Act as a strategic advisor to hiring managers, helping them move from "I need a hire" to "I have the right person."
• Manage the offer process, including compensation negotiations and navigating candidate expectations in a competitive market.
• Ensure a seamless handoff to the onboarding team to set new hires up for success from Day 1.

Corporate Recruiter – Contract

Manager

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
• Provide coaching, oversight, and support to Home Health Aides (HHAs) to ensure high-quality patient care and adherence to clinical standards.
• Develop and implement individualized care plans based on patient assessments and goals.
• Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
• Provide education and support to patients and families regarding their health care needs and treatment plans.
• Maintain accurate and timely electronic charting, with a preference for real-time documentation.
• Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time.
• Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
• Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
• Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.
• Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
• Monitor and work to improve patient readmission rates.
• Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

RN Case Manager

Growth Marketing

• Execute the vision of the Expansion function end-to-end.
• Craft growth processes for scale and constantly experiment.
• Build for Scale and Flexibility.
• Partner with operations, clinical, and product teams across the company.

Growth & Expansion Associate

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
• Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs) to ensure high-quality patient care and adherence to clinical standards.
• Develop and implement individualized care plans based on patient assessments and goals.
• Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
• Provide education and support to patients and families regarding their health care needs and treatment plans.
• Maintain accurate and timely electronic charting, with a preference for real-time documentation.
• Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time.
• Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
• Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
• Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
• Monitor and work to improve patient readmission rates.
• Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

Home Health RN Case Manager

Operations

• Manage and coordinate schedules for clinicians and caregivers to ensure coverage and availability.
• Schedule Admissions by reviewing clinician calendars and availability.
• Ensure recertification visits and supervisor visits are scheduled within the appropriate timeframe.
• Monitor and manage multiple scheduling platforms including internal scheduling tools and shared calendars.
• Track clinician and caregiver availability using Google Calendar and other scheduling tools.
• Manage schedule availability periods (typically 8-week scheduling cycles).
• Process schedule updates including PTO requests, availability changes, and schedule modifications through Google Forms and approval workflows.
• Ensure updates are accurately reflected across scheduling platforms.
• Collaborate closely with RN Case Managers, Clinicians, and Family Care Associates to align schedules with clinical requirements.
• Communicate scheduling updates and issues through Slack and shared Google Sheets.
• Participate in biweekly coordination meetings with RN Case Managers.
• Maintain accurate records of schedules, availability, and updates.
• Ensure all scheduling activities align with required clinical timelines and operational standards.
• Identify scheduling conflicts and proactively resolve them.

Care Operations Associate – Scheduler

Technical Recruiter

• Hire across engineering (backend, full-stack, infrastructure, AI/ML), product, data science/analytics, design, and technical operations.
• Build a predictable, multi-channel sourcing engine tailored to technical talent.
• Design interview loops, technical assessments, scorecards, and a consistent, high-signal evaluation process.
• Own full-cycle technical recruiting, ensuring speed, quality, and strong candidate experience.
• Collaborate closely with engineering and product leadership to define role priorities, headcount needs, and hiring plans.
• Drive weekly technical pipeline reviews and shape prioritization decisions.
• Serve as a strategic advisor to technical leaders and hiring managers.
• Craft compelling outbound messaging that highlights Abby Care’s engineering challenges, mission, and scale.
• Develop content that resonates with senior technical talent and differentiates Abby Care in a competitive market.
• Support community engagement, tech events, and targeted outreach campaigns.
• Navigate technical comp, equity, and market dynamics with deep credibility.
• Build strong candidate relationships and deliver a fast, transparent process.
• Shape offer strategy in partnership with HR and technical leadership.

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
• Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs) to ensure high-quality patient care and adherence to clinical standards.
• Develop and implement individualized care plans based on patient assessments and goals.
• Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
• Provide education and support to patients and families regarding their health care needs and treatment plans.
• Maintain accurate and timely electronic charting, with a preference for real-time documentation.
• Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time.
• Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
• Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
• Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.
• Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
• Monitor and work to improve patient readmission rates.
• Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

Director

• Develop clinical strategies supporting Abby Care’s mission for children and families with special needs and chronic illnesses.
• Collaborate with leadership to set goals, evaluate outcomes, and improve quality.
• Foster a culture of accountability, learning, and excellence within clinical teams.
• Manage daily clinical operations, ensuring compliance with policies, procedures, and regulations.
• Align staffing and resource allocation with organizational needs to support optimal patient care.
• Lead quality assurance programs and compliance efforts to maintain clinical efficacy and patient safety.
• Ensure clinical staff adhere to evidence-based practices and regulatory standards.
• Oversee patient care delivery to uphold excellence, ethics, and compassion.
• Lead performance reviews and professional development for Clinical Nurse Managers and their teams, fostering continuous growth.
• Mentor Clinical Nurse Managers, providing tools for effective leadership and professional growth.
• Hold leadership meetings to evaluate team performance, address challenges, and implement improvement plans.
• Lead recruitment, onboarding, and retention strategies to build a strong, resilient clinical team.
• Advocate for patient- and family-centered care, ensuring compassionate and responsive interactions.
• Address patient and family concerns with professionalism, providing solutions to enhance satisfaction.
• Cultivate a welcoming, empathetic environment for all patients and families under Abby Care’s supervision.
• Collaborate with finance to develop, monitor, and manage the clinical budget to align with organizational priorities.
• Implement cost-effective practices without compromising patient care quality, optimizing the use of resources and staff.
• Ensure all clinical practices comply with federal, state, and local regulations, and maintain comprehensive documentation.
• Lead quality audits and coordinate with compliance to address findings, implementing corrective actions when necessary.
• Stay informed of changes in healthcare regulations, guiding staff through policy updates and maintaining full compliance.

Director of Nursing – DON

• Optimize funnel operations.
• Relentlessly drive market growth.
• Run the business ‘by the numbers.’
• Test & iterate.
• Ensure cross-functional alignment.
• Champion operational excellence.
• Manage a team of associates.

Strategy & Growth Manager

• Manage patient documents and ensure timely, accurate distribution of medical records.
• Serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities.
• Request and follow up on medical records, diagnostic reports, and imaging studies via calls and emails.
• Support families in scheduling visits and coordinating care delivery processes.
• Build meaningful relationships with parents as part of the support team.
• Collaborate with internal teams and departments to ensure a seamless Abby Care experience.

Care Operations Associate

• Hire 30+ GTM roles across Sales, Expansion, Partnerships, and Marketing in 2026.
• Source proactively and build a repeatable, multi-channel pipeline engine.
• Create interview loops, playbooks, scorecards, and processes that increase signal and reduce time-to-hire.
• Run full-cycle recruiting with strong alignment to revenue and market expansion goals.
• Partner directly with the COO, VP of Sales, and Head of Operations to forecast GTM hiring needs tied to growth goals.
• Lead weekly pipeline reviews and influence prioritization and headcount planning.
• Serve as a strategic advisor to hiring managers.
• Craft outbound messaging that resonates with healthcare, sales, and operational talent.
• Build community touchpoints, GTM narratives, and talent-facing content.
• Represent Abby Care at select industry or recruiting events.
• Run effective closing strategies that combine clarity, speed, and storytelling.
• Develop strong candidate relationships and navigate comp, incentives, and market dynamics with credibility.

GTM Recruiter

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination
• Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs)
• Develop and implement individualized care plans based on patient assessments and goals
• Coordinate with PCPs, therapy providers, and internal support teams
• Provide education and support to patients and families regarding their health care needs and treatment plans
• Maintain accurate and timely electronic charting
• Ensure all documentation meets regulatory and Abby Care standards
• Establish effective communication with PCPs and internal support teams
• Participate in on-call rotation and holiday rotation

Performance Marketing

• Own day-to-day paid acquisition across Meta and Google, and lead testing in new channels (YouTube, TikTok, CTV, etc.)
• Translate state and program needs into scalable campaigns by building and maintaining clear playbooks (audiences, offers, messaging, landing flows)
• Manage and push performance agencies with clear briefs, strategic feedback, and shared execution standards
• Run a disciplined test-and-learn roadmap across creative, audiences, and formats, and communicate insights to stakeholders and leadership
• Partner with analytics to implement tracking, attribution, and reporting by state and program
• Monitor performance daily and make fast, data-driven optimizations to budgets, bids, and creative mix
• Deliver simple, regular performance updates: what’s working, what’s not, and what’s next

Clinical Recruiter – Contract

Senior Employment Counsel

Corporate Recruiter – Contract

RN Case Manager

Growth & Expansion Associate

Home Health RN Case Manager

Care Operations Associate – Scheduler

Technical Recruiter

RN Case Manager

Director of Nursing – DON

Strategy & Growth Manager

Care Operations Associate

GTM Recruiter

Home Health RN Case Manager

Performance Marketing Lead