AbbVie

Manager

• The Field Reimbursement Manager (FRM) shares expertise and educates on Medical and Pharmacy benefits, Buy & Bill and Specialty Pharmacy acquisition, payor policy, appropriate patient identification, clinical documentation, benefit investigation results, prior authorizations, billing, coding, patient tracking, claim submission, reconciliation management, patient financial savings programs, patient tracking/retreatment, and the denial/appeal process for the approved indications for BOTOX® Therapeutics.
• The FRM clarifies barriers that may impede or delay appropriate patient access to treatment and/or prevent optimal patient outcomes.
• The FRM may interact with healthcare providers, administrative staff, revenue cycle management, and institutional leadership.
• Educate on the fundamentals of the BOTOX treatment process, appropriate reimbursement, and understanding the payer landscape
• Leverages advance problem-solving and analytical skills to identify access and reimbursement barriers while offering actionable insights to desired and approved care
• Uncover the root cause to access issues impeding or delaying proper treatment
• Monitor and provide updates on both Region and National Payers. Examples include changes or barriers in medical policy, Prior Authorization requirements, or product acquisition.
• Apply compliant methods to exchange critical information
• Work collaboratively and function as a liaison for information between various internal stakeholders such as: Market Access, Center of Excellence, Sales, Marketing, Training, Compliance, Trade, and Specialty Pharmacy groups.
• Provide customer feedback relating to approval requirements and access to care barriers with AbbVie stakeholders (Market Access, Center of Excellence, Sales, Marketing, Trade, Specialty Pharmacy, Senior Leadership)
• Educate accounts on need-based tools to support patient access. Examples include HUB services, patient savings programs, payer coverage details, and acquisition pull-through initiatives
• Proficient in providing analytical and customized need-based solutions to problems in complex environments and matrix influenced health systems and practices
• Establish and maintain respectful working relationships with healthcare professionals and staff as well as business-oriented decision makers including C-Suite level executives within territory
• Demonstrates the ability to lead without authority and effectively communicate with diverse groups with sometimes different priorities
• Capable of influencing across functions to gain consensus on agreed upon patient solutions
• Ability to professionally deliver crucial conversations that may contain less than desirable information or facts
• Proactively engage in Field Input Teams offering innovative solutions to problems in a fast-paced changing environment
• Share customer challenges and suggest potential solutions to address obstacles
• Demonstrate effective planning, prioritization, follow up, and anticipates problems

Field Reimbursement Manager – Botox Therapeutic

Solutions Engineer

• Foster strong relationships with key business stakeholders and clients
• Help business stakeholders by providing actionable data insights, discovering trends and patterns, anomalies, outliers, and correlations to drive better business decisions
• Design/Develop impactful and intuitive data visualizations to effectively communicate data findings
• Develop mockups based on business requirements and curate data to scope out reporting needs
• Establish and follow BI and Analytics best practices including peer review, code review, documentation, coding standards, data quality and ensure reproducibility and compliance
• Serve as internal SME on BI platform and drive the self-service COE with office hours training
• Establish data and metric governance around the curated datasets and metrics, and best practices
• Conceive, design, engineer, and implement technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas
• Demonstrate the ability to resolve key project hurdles and assumptions
• Mentor and guide junior resources in architecting BI solutions and manage and prioritize multiple projects

Lead Business Intelligence and Analytics Solution Engineer

Sales

• Manage the Dermatology sales team across Australia
• Develop and execute national sales strategies that drive revenue growth
• Inspire and direct the activities of the national sales group for the achievement of business objectives
• Implement and coach sales team in the understanding and adoption of the “Challenger” model
• Proactively target key customers to reach brand and sales team goals
• Develop and manage the expense budget within plan by allocating monies appropriately
• Actively seek and present new business opportunities to senior management
• Effectively manage agreed projects to deliver high-quality work product in a timely fashion
• Recruit, retain, and develop team members

National Sales Manager, Dermatology

Product Specialist

• Health Care providers (HCP) relationship management
• Delivers expected performance and beyond in the territory for AbbVie portfolio
• Creates a pre-call plan using SMART objectives & effectively evaluates calls and documents post-call
• Uses evidence-based medicine skills during the call; promotes visually by appropriate use of currently approved promotional aids
• Effectively handles objections or concerns
• Consistently gains a logical, reasonable call to action/close on every call
• Educates medical providers and staff
• Identifies, develops, and maintains disease state experts and speakers/advocates
• Proactively and continuously aspires to serve HCP needs according to the company guidelines and compliance policies

Product Specialist, Eye Care

• Educate HCPs on patient support programs, including access and reimbursement support tools and services
• Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution
• Educate on resources available to address access issues
• Provide local expertise regarding national/regional payor policies to educate providers on payer issues, coding changes, and appropriate claims submission processes
• Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility
• Report back payer trends related for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within territory
• Remain current on key managed care, reimbursement, and policy activities

Field Reimbursement Manager, Advanced Parkinson’s

Account Manager

• Maximize business opportunities with approved on-market products for the Parkinson’s Franchise.
• Report to the Regional Sales Director, Parkinson's, while managing 6-8 Account Executives.
• Develop and maintain strategic business relationships with Movement Disorder Specialists and Health Care Professionals.
• Implement franchise goals and drive sales.
• Hire and develop talent and create a positive patient-focused team environment.
• Attend neurology society meetings and actively participate in conferences and events.

Senior Manager, Parkinson's Account Manager

Research Analyst

• Advance AbbVie’s pipeline by striving for excellence in clinical research
• Partners with the investigator and site staff for meaningful and effective engagements
• Focus on site clinical research that ensures appropriate conduct of the trial
• Drive improvement in data integrity, compliance, overall study performance and customer experience
• Primary point of contact for the investigative site, providing contextual information on the clinical trials
• Align, train and motivate the site staff and principal investigator
• Conducts site evaluation, training, routine and site closure monitoring activities
• Gather local/site insights and utilize site engagement tools to report progress
• Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey
• Responsible for continuous risk-assessment proactively, monitor activities conducted by clinical sites
• Ensure quality of data submitted from study sites
• Identify, evaluate and recommend new/potential investigators/sites under supervision

Clinical Research Associate I

• The Parkinson’s Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is available to address HCP questions about patient access.
• The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of Duopa and Vyalev.
• The FRM provides expertise on coverage and common access and reimbursement challenges affecting Duopa and Vyalev.
• Educate HCPs on patient support programs, including access and reimbursement support tools and services
• Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution
• Educate on resources available to address access issues
• Provide local expertise regarding national/regional payor policies to educate providers on payer issues, coding changes, and appropriate claims submission processes
• Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility
• Report back payer trends related for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within territory
• Remain current on key managed care, reimbursement, and policy activities

• Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales
• Create, implement, and communicate District Sales Plan and monitor progress
• Maximize market, segment, and team dynamics to drive both top- and bottom-line results
• Ensure smooth, collaborative efforts in day to day and long term business execution
• Set tone and pace for business process and organization
• Understand and present a market and franchise/business point of view when leading teams
• Coach, mentor, educate and develop direct and indirect team members
• Provide direction and insights to key internal partners in business planning process

District Manager – Urology, Oncology, Women's Health

• This is a remote / field based position requiring residence in the San Francisco or Los Angeles area and willingness to travel for site visits.
• Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for patients and leveraging new advanced capabilities to drive industry leading performance.
• Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.
• Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.
• Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance with protocol and monitoring plans and in accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.
• Customize site engagement strategy for assigned study (ies) under supervision.
• Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.
• Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.
• Responsible for continuous risk-assessment proactively and in collaboration with the Central Monitoring team to monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues.

• Considered as the primary point of contact for the investigative site.
• High level of competency or experience in providing contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.
• Aligns, trains and motivates the site staff and principal investigator on the goals of the clinical trial program, protocol and patient treatment principles for the trial ensuring a trusted partnership.
• Conducts site evaluation, site training, routine, and site closure monitoring activities with compliance to the protocol and monitoring plans, in accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and quality standards, ensuring safety and protection of study subjects.
• Advanced understanding of site engagement and ability to customize site engagement strategy for assigned study (ies).
• Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.
• Advanced level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities.
• Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.
• Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.
• Possesses experienced level of competency to mentor and train less experienced CRAs on various aspects of work and provides input into their development.
• May participate in global/local task forces and initiatives.
• Responsible for activities as assigned by manager.
• Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues.
• Advanced ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.
• Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.
• Identifies, evaluates and recommends new/potential investigators/sites on an ongoing basis. Potential sites may be identified through networking or internal AbbVie requests to assist in the placement of planned clinical studies with qualified investigators.
• Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.
• Ensures audit and regulatory inspection readiness at assigned clinical site at all times.
• Manages investigator payments as per executed contract obligations, as applicable.

Clinical Research Associate II – Oncology

Learning and Development

• Oversee the design and delivery of clinical training
• Manage multiple brands and collaborate with marketing teams
• Align, design, and implement training programs
• Deliver clinical training to physicians
• Partner with marketing, sales, and compliance teams

National Training Manager, Surgical/Interventional Glaucoma, Eye Care

Account Executive

• Proactively engage with existing employer stakeholders and identify/influence emerging employer stakeholders across the US.
• Identify insights, positions and potential impact of new and emerging employer stakeholders and vendors.
• Build proactive share of voice with employer customers and influencers on Rx management topics.
• Support and contribute to internal Strategy Teams regarding emerging strategies and identification of external SMEs.
• Collaborate with Government Affairs/Policy/Strategy Directors to connect and convene with new and emerging stakeholders and advocates.
• Work in conjunction with Employer Team Director and Marketing Director (and collaboratively with Principal National MOSL, Employer Channel) relative to employer channel resource development and messaging.
• Develop and deliver stakeholder appropriate resources to support access for the expanding AbbVie portfolio (DSA decks, case studies, condensed employer value-prop decks, case studies and benefit plan design resources).
• Cultivate national employer KOLs and advocates to help shape external education and policy in collaboration with Government Affairs/Policy/Strategy teams.
• Monitor, inform and deliver market insights to internal business partners.
• Lead education initiatives in conjunction with Market Access Training on key trends impacting purchasers and AbbVie access/gross-to-net.
• Establish AbbVie as credible source for non-branded information and disseminate via industry meetings and electronic sites / social media (consistent with AbbVie Communications/PR guidelines).
• Support efforts to integrate Employer Strategy into AbbVie Business Planning process.
• Assist AbbVie Employer Corporate Account Team Leader with managing budget and execution of sponsorships and memberships, consistent with AbbVie Office of Ethics and Compliance (OEC) guidelines.
• Establish AbbVie as a national leader and key partner in the employer channel.
• Work with Big 3 PBM/GPO KAM teams and respective rebate analysts to ensure contract compliance.
• Quantify volume/sales associated with employer child accounts and access changes.
• Participate in internal task forces relating to member/patient access.

Field Reimbursement Manager – Botox Therapeutic

Lead Business Intelligence and Analytics Solution Engineer

National Sales Manager, Dermatology

Product Specialist, Eye Care

Field Reimbursement Manager, Advanced Parkinson’s

Senior Manager, Parkinson's Account Manager

Clinical Research Associate I

Field Reimbursement Manager, Advanced Parkinson’s

Field Reimbursement Manager, Advanced Parkinson’s

Field Reimbursement Manager, Advanced Parkinson’s

District Manager – Urology, Oncology, Women's Health

Clinical Research Associate I

Clinical Research Associate II – Oncology

National Training Manager, Surgical/Interventional Glaucoma, Eye Care

National Employer Account Executive