AbbVie

Representative

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance

Specialty Representative, Rheumatology

• Execute brand strategy and tactics in field, sales performance
• manage assigned territory and targeted accounts
• build strong customer relationships and customer needs solving capability
• Deliver sales performance, brand KPIs, financial targets, marketing objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation
• Effectively handle objections, misunderstandings, concerns
• Proactively aspire to serve customer needs, customer expectations and challenges
• Develop and execute a call plan that achieves set call metrics
• Build understanding on customer needs and expectations, territory market landscape, competitors
• Differentiate AbbVie’s value proposition with health providers

Senior Specialty Representative

Associate

• Work independently as a clinical study leader and contributor
• Support the Study Project Manager in strategic leadership of the cross-functional team
• Manage vendor relationships and oversight of external vendors
• Oversee recruitment management and execution of recruitment strategies
• Ensure inspection readiness and participate in related activities
• Manage study materials and ensure compliance/inspection readiness

Study Management Associate III

Manager

• Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales.
• Create, implement, and communicate District Sales Plan and monitor progress.
• Maximize market, segment, and team dynamics to drive top- and bottom-line results.
• Coach, mentor, educate and develop direct and indirect team members.

District Manager, Chronic Migraine, Spasticity & Movement Disorders

Account Executive

• Responsible for maximizing business opportunities with approved on-market products for the Parkinson’s Franchise
• Develop and maintain strategic business relationships with accounts through interactions with healthcare professionals
• Deliver effective on-label technical and scientific presentations/sales calls utilizing approved data
• Create and implement strategic plans for targeted accounts
• Report sales progress and provide routine communications to all stakeholders
• Attend and participate in local meetings, conferences, and advocacy events
• Build compliant working relationships with Parkinson’s Advocacy and support groups

Account Executive I/II, Parkinson's Disease

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain calls to action to close on every sales call
• Proactively serve customer needs, expectations and challenges in order to build trusted customer relationships and achieve win-win agreements
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, and share market intelligence with team to achieve alignment and optimize brand strategy

Specialty Representative, GI Care

Medical Science Liaison

• Develop and maintain key scientific knowledge
• Collaborate with healthcare professionals and external experts
• Provide scientific support to academic centers
• Deliver presentations on scientific matters
• Participate in investigator-initiated studies and clinical projects

Medical Science Liaison, Gastroenterology

Agent

• Acquire and maintain key scientific knowledge to credibly communicate information to external experts and other healthcare professionals to support the development of professional working relationships.
• Participate in investigator-initiated studies, clinical trials, and medical projects within the relevant therapeutic area and ensure appropriate follow-up.
• Provide scientific support and contribute to maintaining relationships with external experts and academic centers.
• Deliver credible scientific presentations on various topics to healthcare professionals, individually or in groups.
• Participate in the targeting process for qualified healthcare professionals with whom AbbVie may engage in collaborative projects (e.g., research or support for conferences/meetings such as advisory boards, congresses, symposiums, etc.) and ensure a high degree of integrity in the scientific or informational content shared within those collaborations.
• Attend relevant meetings/conferences and prepare summaries of key data presented.

• This role is field-based and candidates should live within a reasonable distance from the primary city
• The Immunology Field Reimbursement Manager (FRM) functions as a specialized in-office resource for healthcare providers (HCPs) within a designated geographic territory
• The FRM engages directly with HCP offices to address patient access and reimbursement inquiries related to AbbVie’s immunology portfolio
• This role delivers expertise regarding coverage, reimbursement challenges, and the utilization of AbbVie’s support tools, while also educating on patient prescription status, program eligibility, and payer processes
• Educate HCPs including bio coordinators and/or office staff on AbbVie patient support programs, including access and reimbursement tools and services
• Educate on product acquisition options such as specialty pharmacy networks and specialty distribution
• Educate resources and strategies to address patient access issues
• Offer localized expertise on national and regional payer policies, including updates on coding changes and claims submission methodology
• Collaborate with AbbVie’s Access and Reimbursement Support Center to relay prescription status and program eligibility updates
• Report back payer trends for approved products to Patient Services and Market Access account teams
• Establish and maintain professional relationships with providers within the assigned territory
• Maintain current knowledge on managed care, reimbursement, and policy trends

Field Reimbursement Manager, Immunology, Rheumatology

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc., to meet or exceed on those objectives
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise
• Share this market intelligence information with in-field team, brand team and sales manager to achieve alignment and to anticipate environmental changes and challenges
• Optimize brand strategy and its execution

Specialty Representative, Psychiatry

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability
• Maximize short and long term sales performance
• Create pre-call plan objectives and execute post-call evaluation
• Proactively serve customer needs and expectations
• Develop and execute a call plan
• Continuously build understanding on customer needs and market landscape
• Differentiate AbbVie’s value proposition with health providers
• Identify, develop, and maintain disease state experts and speakers/advocates

Specialty Representative – Migraine

Research Analyst

• Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.
• Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.
• Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.
• Considered as the primary point of contact for the investigative site.
• High level of competency or experience in providing contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.
• Aligns, trains and motivates the site staff and principal investigator on the goals of the clinical trial program, protocol and patient treatment principles for the trial ensuring a trusted partnership.
• Conducts site evaluation, site training, routine, and site closure monitoring activities with compliance to the protocol and monitoring plans, in accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and quality standards, ensuring safety and protection of study subjects.
• Advanced understanding of site engagement and ability to customize site engagement strategy for assigned study (ies).
• Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.
• Advanced level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities.
• Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.
• Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.
• Possesses experienced level of competency to mentor and train less experienced CRAs on various aspects of work and provides input into their development.
• May participate in global/local task forces and initiatives.
• Responsible for activities as assigned by manager.
• Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues.
• Advanced ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.
• Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.
• Identifies, evaluates and recommends new/potential investigators/sites on an ongoing basis.
• Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.
• Ensures audit and regulatory inspection readiness at assigned clinical site at all times.
• Manages investigator payments as per executed contract obligations, as applicable.

Clinical Research Associate II – Eye Care, Specialty, Aesthetics

Account Specialist

• The Account Specialist is responsible for maximizing opportunities for the product portfolio in single layer geography
• Develop and maintain strategic business relationships with Hospitals, IDN’s, Academic Institutions, Outpatient Accounts, Long Term Care Facilities, Government Accounts, and Specialty Private Practice
• Networking, client services, and thorough understanding of institutional and medical practices
• Advances hospital and specialty customers along the sales continuum and gains prescriber commitments
• Delivers on-label presentations/sales calls highlighting the benefits and risks of the product portfolio
• Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels
• Builds relationships across accounts resulting in opportunities to benefit patients, physicians, and other HCPs
• Attend and actively participate in local boards, societies, and conventions
• Complete all AbbVie required training and maintain adherence to all company policies and OEC/Legal procedures.

Account Specialist, Anti Infectives

• Execute brand strategy and tactics in field and sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call
• Proactively and continuously aspire to serve customer needs, expectations and challenges to build trusted customer relationships
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance

Specialty Representative, Migraine

Learning and Development

• The Associate Director of US Leadership Development reports to the Director of US Leadership Development with responsibility of directly supporting and partnering with business teams and commercial leadership.
• The Associate Director is responsible for improving the performance of US Commercial leaders by assessing the development needs and areas of opportunity to drive leadership training initiatives.
• He/She/They plays a crucial role as subject matter expert in strategically identifying and establishing optimal development solutions to increase leader capabilities and support their respective businesses to enhance and drive performance in a rapidly changing marketplace.
• The Associate Director must earn and maintain the trust of their stakeholders to coach them in fostering continued leader development.
• He/she/they will provide expertise and consultancy to therapeutic area Vice Presidents; General Managers; and functional leadership teams to assess viability and effectiveness of established development programs and future initiatives.
• This role will be responsible for creatively designing, planning, supervising, and implementing effective development methods aligned with the objectives, culture, and strategy of AbbVie that enhance performance and recognize key leader talent.
• USLD Associate Director is an internal consultant who coaches and guides leaders to foster positive work culture and teamwork while delivering executional goals that drive business results.
• He/she/they will be responsible for: Performing needs assessment Anticipate and analyze business needs Identify potential talent gaps Ensure alignment of learning solutions with business goals Engage partners in design and manage the delivery of training solutions Measuring value of programming and behavior change.
• He/she/they will work to cultivate a partnership with BHR, corporate talent functions and teams to create, align, and implement consistent program processes and communication practices.
• This includes utilizing a variety of adult learning strategies, technologies, and proven techniques to engage stakeholders in a cost-effective manner.
• Design, customize, improve learning programming, and collaborate with vendor partners. Delivery of leadership programs encompassing, but not limited to: Korn Ferry programs, TalentSmarts EQ, Leading Teams, Coaching, Ways We Work/Culture, Leadership Enhancement Days (LED), Leadership Meetings, USLD enterprise-wide programs, and intact team leadership sessions.
• Stay abreast of corporate and industry solutions and demands and keep informed on assigned areas of responsibility and business priorities.
• Lead the curriculum and learning design and implementation of commercial enterprise programs and learning solutions including onboarding/transition support, executive coaching, assessment instruments, leader skill building and talent development for select groups of potential future, new and experienced leaders.
• Leader groups include any personnel in a US Leadership Role.
• Develop and execute learning solutions around skill, career, and personal development.
• Ensure that all activities are holistic and that they are conducted in an effective and efficient manner with goals and objectives being met.
• Fully accountable for the flawless execution of all in-person and virtual learning events including learning journey design, facilitation, materials, and logistics.
• Source, select, evaluate, and manage external faculty and executive coaches.
• Identify, evaluate, and report long term talent impact metrics in alignment with Corporate Talent functions on strategy objectives.
• Perform needs assessment, anticipate, and analyze business needs; identify potential talent gaps; ensure alignment of learning solutions with business goals.
• Meet and exceed participant expectations as measured by feedback scores and analysis.
• Proactively identify and coach internal leaders and colleagues as sponsors and speakers for learning solutions including speaker preparation, evaluation, and feedback.
• Execute annual strategic plan.
• Negotiate with AbbVie approved vendors, secure POs and reconcile all accounting functions associated with the execution of training owned by USLD.
• Development and growth of all levels of leadership keeping them highly engaged in their professional development and the enterprise programs offered.

Specialty Representative, Rheumatology

Senior Specialty Representative

Study Management Associate III

District Manager, Chronic Migraine, Spasticity & Movement Disorders

Account Executive I/II, Parkinson's Disease

Specialty Representative, GI Care

Medical Science Liaison, Gastroenterology

Medical Science Liaison, Gastroenterology

Field Reimbursement Manager, Immunology, Rheumatology

Specialty Representative, Psychiatry

Specialty Representative – Migraine

Clinical Research Associate II – Eye Care, Specialty, Aesthetics

Account Specialist, Anti Infectives

Specialty Representative, Migraine

Associate Director – Leadership Development