+A Educação

Marketing

• Planejar e gerenciar a estratégia de conteúdo da marca;
• Produzir, revisar e otimizar conteúdos para sites, landing pages, e-mails, redes sociais e materiais institucionais;
• Desenvolver e executar estratégias editoriais e realizar a gestão de portais de conteúdo;
• Planejar, organizar e operacionalizar eventos presenciais e online;
• Coordenar webinars, desde a definição de pautas até divulgação e acompanhamento dos resultados;
• Criar, acompanhar e otimizar campanhas comerciais e ações de geração de leads;
• Atuar em parceria com áreas internas, fornecedores, parceiros e clientes;
• Apoiar iniciativas de relacionamento e fortalecimento da marca;
• Monitorar indicadores de desempenho e propor melhorias contínuas para as ações de marketing.

Analista de Marketing

Collections

• Contact delinquent customers in the post-sale period regarding products;
• Identify and understand the reasons for delinquency, seeking the best approach for each situation;
• Conduct collections negotiations in a consultative and strategic manner;
• Update customer information and negotiation records in internal systems;
• Work with a focus on recovery, retention, and customer experience.

Collections Assistant

Designer

• Develop the team by promoting training and capacity-building initiatives focused on professional growth;
• Provide structured feedback and monitor individual and team performance;
• Foster a collaborative environment emphasizing emotional intelligence and effective communication;
• Ensure the pedagogical quality of produced materials, aligned with best educational practices;
• Monitor and present performance and productivity metrics using BI;
• Plan and implement process improvements to increase efficiency;

Educational Design Supervisor

Analyst

• Conduzir análises de cargos e salários, garantindo coerência interna e alinhamento com o mercado.
• Realizar benchmarking de remuneração, participando de pesquisas salariais e analisando tendências de mercado.
• Apoiar na construção e manutenção da estrutura salarial (faixas, grades e políticas de movimentação).
• Analisar e recomendar movimentações salariais, promoções e ajustes, garantindo aderência às diretrizes da companhia.
• Apoiar no desenho e acompanhamento de programas de remuneração variável (bônus, PPR, comissões).
• Atuar na construção e acompanhamento do orçamento de pessoal (headcount e custos).
• Desenvolver e acompanhar indicadores de remuneração, como equidade interna, competitividade e compressão salarial.
• Apoiar lideranças e área de RH com análises e recomendações baseadas em dados.
• Garantir conformidade com políticas internas e legislação vigente relacionada à remuneração.
• Contribuir para a evolução dos processos e ferramentas da área, trazendo melhorias e automações.

Analista de Remuneração

Project Manager

• Serve as the primary point of contact with the business area, gathering, interpreting and documenting requirements, ensuring alignment between requests and deliveries;
• Develop strategic delivery plans (both macro and micro), defining priorities, critical milestones, and ensuring quality and on-time delivery;
• Manage meeting agendas and the knowledge base, keeping systems up to date, and organizing documentation, workflows and project histories;
• Structure and update the WBS (Work Breakdown Structure) and workflows, ensuring clarity for end-to-end deliverables;
• Perform stakeholder management, conducting alignments, negotiations and ensuring project continuity;
• Monitor the performance of internal and external teams, identifying bottlenecks and proposing improvements together with leadership;
• Lead status meetings with stakeholders, reporting project progress, risks and next steps;
• Act as the liaison between vendors/service providers and internal teams, ensuring alignment and delivery quality;
• Track project budgets and payments, ensuring financial control and adherence to the plan.

Project Analyst

• Support the team in organizing and updating systems, spreadsheets, and documents, ensuring smooth information flow;
• Assist in monitoring project activities and deadlines, contributing to timely delivery of outputs;
• Provide support during meetings by taking notes, organizing information, and assisting communication with the team;
• Collaborate on organizing the knowledge base and departmental materials, facilitating team access and use;
• Contribute to the creation and formatting of presentations and supporting materials, developing communication and organizational skills.

Project Management Intern

• Interface with the Business Team: act as the focal point for communications with clients
• Intercultural strategic planning: develop the high-level delivery plan
• Agenda and knowledge base management: maintain and manage the company's internal system
• Stakeholder and vendor management: coordinate engagement with clients, teams, and suppliers
• Project monitoring: track the performance of production teams
• Status reporting and executive follow-up: lead regular status meetings with stakeholders
• Project financial management: monitor budgets and entries in control systems

Project Analyst, LATAM

• Develop visual solutions for educational and institutional content, ensuring clarity, appeal, aesthetic consistency and alignment with the brand identity;
• Create digital graphic assets, editorial materials, presentations and resources for distance learning (e-learning);
• Convert pedagogical content, scripts and storyboards into accessible, functional and high-quality visual experiences;
• Collaborate with pedagogical, communications, marketing and technology teams to translate complex concepts into effective, scalable visual materials;
• Ensure materials align with learning objectives and the user experience;
• Support oversight of external vendors, performing graphic quality control of deliverables;
• Contribute to continuous improvements, innovation and the evolution of produced materials;
• Ensure visual consistency across all formats and identity extensions.

Graphic Designer

Sales

• Continuously improve sales processes, training, and performance development for the sales team
• Identify bottlenecks and development opportunities to increase conversion rates
• Lead initiatives related to postgraduate products
• Create and maintain up-to-date team documentation
• Identify and develop materials and training that are actively used by sales representatives
• Structure and monitor a training schedule, ensuring measurement of results for each action
• Manage sales tools, monitoring metrics, use cases, and outcomes
• Provide regular feedback to sales and customer service teams
• Monitor and promote continuous improvement of the sales process
• Serve as a liaison between the sales team and product teams

Sales Enablement Analyst

• Build, test and optimize prompts for AI agents with a focus on commercial performance (conversion, engagement and qualification);
• Adapt language, flows and approach according to customer profile and funnel stage;
• Monitor agent performance (volume, responses, conversion and bottlenecks);
• Identify journey failures and propose continuous improvements;
• Serve as a bridge between the sales team and technical areas (IT/product);
• Translate business needs into technical adjustments for the agent;
• Define and track funnel metrics (MQL → SAL → SQL → Sale);
• Create dashboards and reports for performance analysis;
• Propose improvements to the lead experience and the agent-led journey;
• Run tests and experiments (A/B, variations in approach, etc.).