Vice President

• Lead the organizational change, product marketing, communications, and enablement efforts for Sales and Services technology initiatives
• Ensure technology-driven initiatives are successfully adopted and deliver measurable value
• Conduct comprehensive impact analyses and assess change readiness
• Develop and execute enablement frameworks and training programs
• Create and deliver integrated communication strategies to inform and inspire stakeholders
• Establish measurement frameworks to track adoption and business impact
• Oversee user support and analyze support ticket trends
• Foster a culture of simplification and innovation within the team
• Lead, mentor, and develop a high-performing team across Change Management, Communications, and Enablement

VP, Technology Change Management

• Serve as the operational backbone of the Multi-Housing platform
• Liaison between Multi-Housing producers and support functions (Operations, JLLT, Research, Horizon)
• Enforce data input protocols and work with Research to track platform/market metrics and report to leadership monthly
• Maintain platform target list and keep current deals and pursuits organized
• Update monthly Multi-Housing call format and work with Research to plan/host each call
• Organize monthly/quarterly calls with key Multi-Housing STT clients and disseminate call notes
• Work with Research to create bespoke/relevant decks for client calls
• Participate in national Multi-Housing STT client meetings and disseminate notes/action items
• Establish protocol for MHLT (council) calls and encourage participation
• Organize annual kick-off calls each January across markets; summarize and distribute action items
• Distribute semi-annual Team Overview reports
• Maintain and update Multi-Housing business plans semiannually
• Assist with onboarding new teams/producers; ensure training and access to critical tools
• Learn and apply best practices from other property verticals to Multi-Housing
• Integrate research and intel to inform Multi-Housing leadership and enhance client deliverables
• Develop bi-weekly talking points and quarterly pipeline updates
• Drive increased engagement on social media platforms (e.g., LinkedIn)
• Create consistent platform closing announcements and email blasts
• Assist with national portfolio coordination and strategic single asset pitches/transactions as needed
• Attend product council calls and disseminate intel
• Assist in implementing best practices and dashboard oversight

National Vice President – Capital Markets, Multi-Housing

• Build strategic relationships at various levels of Group Purchasing Organizations (GPOs), oncology networks and their practices, aligning with PatientPoint’s overarching vision.
• Work side by side with the Executive Vice President, Commercial GPO & Oncology Development and PatientPoint’s C-Suite to foster, build, and shepherd, the relationship with assigned GPO as a partner and investor.
• Develop and maintain relationships with corporate clients and network influencers while acting as the primary corporate point of contact for our oncology clients.
• Work across the Commercial Oncology Vertical with development specialists who have primary responsibility for the accounts with the networks the VP oversees.
• Identify enhanced opportunities by expanding business through discovery and effective consultative sales process.
• Execute effective long-term marketing strategy with key client stakeholders to generate events supporting partnership growth, increase awareness and engagement with PatientPoint products within each oncology account.
• Provide ongoing management and continuous service both virtually and in-person to assigned clients.
• Meet with corporate clients regularly to assess, define, and clarify key quality objectives, marketing campaigns, communication goals and success metrics.
• Research, plan and organize meaningful presentations that meet the individual objectives of oncology practice.
• Proactively communicate and demonstrate product updates and relevant features to customers both virtually and in-person, to set expectations and manage their experience.
• Communicates and drives initiatives throughout the organization to drive success
• Quarterly in-person business review with client c-suite or executive leadership team preferred.
• Proactively monitor the quality of PatientPoint service, analyze utilization metrics, review survey results, and communicate results both internally and externally.
• Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution.
• Communicate and collaborate with internal support teams for cross-functional engagement.

VP, Oncology Strategy

• Develop and execute the strategic account plan for national and multi-site customers, aligned with corporate revenue, margin, profitability, and market expansion goals.
• Lead TEG’s customer segmentation strategy within the strategic account segment, identifying growth opportunities, share-of-wallet gains, whitespace, and long-range revenue potential.
• Build and expand TEG’s consumables business, including Direct & Indirect EPS and V/A products, then leverage those relationships to establish new, used, and rental test & measurement engagements.
• Maintain a disciplined target-account strategy through CRM and ERP systems, ensuring accurate opportunity tracking, forecasting, and executive visibility.
• Lead, coach, and develop a team of National Account Directors, creating a culture of accountability, collaboration, business acumen, and customer-centric execution.
• Set clear expectations, inspect performance against goals, and support the team in building high-quality strategic account plans and customer business reviews.
• Develop leadership capability and succession depth within the team through coaching, feedback, and effective performance management.
• Build trusted advisor relationships with senior decision-makers, C-suite stakeholders, technical influencers, procurement leaders, and operational contacts across strategic accounts.
• Prepare and deliver executive-level presentations, strategic business reviews, and roadmap discussions that clearly articulate the TEG value proposition in Alliance, PreCon, T&M, consumables, VMI, chemicals management, manufacturing flow, and related solutions.
• Negotiate complex agreements, pricing structures, and account programs in partnership with Legal, Finance, Sales, Operations, Customer Service, Accounting, Business Intelligence, and other internal partners.
• Analyze market trends, competitive positioning, customer feedback, and performance data to recommend growth strategies and improve account profitability.
• Establish and monitor key performance indicators for revenue growth, margin improvement, pipeline development, account penetration, customer satisfaction, and sales effectiveness.
• Provide regular reporting and updates to senior leadership on strategic account performance, business risks, pipeline health, and growth initiatives.
• Partner with product management, sales leadership, marketing, supply chain, operations, finance, supplier partners, and field teams to deliver integrated customer solutions.
• Promote alignment across a matrixed organization and ensure consistent execution of account plans, customer commitments, pricing strategies, and service expectations.
• Maintain direct and indirect responsibility for product quality by supporting quality-focused processes, customer requirements, and timely issue resolution.
• Perform other duties as assigned.

VP – Strategic Accounts

• Develop and execute corporate strategic accounts strategy
• Shape long-term strategic vision for segment
• Drive a cohesive approach across GPOs, IDNs, and strategic customer segments
• Improve operational effectiveness and establish best practices
• Build and lead a scalable Strategic Accounts sales organization

Vice President, National Strategic Accounts

• Ensures the implementation of the sales strategy, guidelines and targets in a specified region
• Leads and develops their team of Product Specialist Executives (PSEs) and Enterprise Imaging Sales Executives
• Provide effective Customer Solutions and drive high Customer Satisfaction
• Assess technical/sales/professional developmental needs of team members
• Drive clinical conversion excellence by developing the team sales skill and clinical competency
• Develop and implement sales strategies and guidelines
• Set sales targets for the zone
• Manage completion of budgets and regular sales reporting
• Develop & maintain strong relationships with KOL’s within strategic key customers

Area Vice President – Digital & Automation

• Lead end-to-end integration planning and execution for acquired companies
• Build and manage integration playbooks covering finance, HR, IT/ERP, facilities, compliance, and commercial systems
• Partner with Corporate Development, Legal, and Finance during diligence to flag integration risk and cost
• Own integration governance timelines, workstream owners, milestone tracking, and executive reporting
• Assess acquired company performance against pre-close projections and Eurofins operating benchmarks
• Identify synergy opportunities and drive realization against target
• Monitor post-integration performance for 12–24 months post-close
• Build relationships across Eurofins business units to understand network capabilities and best-practice transfer opportunities

VP Integrations

• Review draw packages for accuracy
• Coordinate receipt of missing information from borrower
• Confirm all disbursement conditions have been satisfied in accordance with relevant loan documentation
• Communicate deficiencies to Lender where applicable
• Manage borrower consent requests including collection of required documents
• Confirm completion of packages and coordination of approval with co-lenders in accordance with relevant loan documentation
• Monitor capital sources and uses to confirm the loan remains in balance
• Coordinate resolution of imbalance with Borrower when applicable
• Review TI/LC allowances and change orders to confirm compliance with the loan documentation and leases
• Analyze and prepare recommendations for Lender approval (if applicable)
• Review invoices and lien waivers
• Order and review inspection reports and title updates/endorsements/date downs
• Update budget trackers and confirm minimum hard and/or soft cost contingencies remain at or above minimums required by loan documents
• Collaborate with team members and other departments to ensure timely and accurate client deliverables
• Maintain excellent service delivery and high-quality customer satisfaction
• Correspond with Sponsors/Borrowers for updates on property-level items such as capital expenditure projects, leasing progress, and construction status
• Support AMS VPs with their daily responsibilities
• Reconcile and review various reports including monthly portfolio statistics, remittance reconciliations, and draw trackers
• Ensure all work is completed in accordance with documented processes and procedures
• Escalate non-compliant issues to senior leadership and provide support for resolution where required

AVP, CRE Asset Management Services

• Perform independent end-to-end management of construction and reserve draw requests for a diverse portfolio of loans, sponsors and clients across all commercial real estate property sectors
• Process borrower consents, financial analysis, and other ad hoc asset management duties within respective contracted scope of service
• Oversee junior staff performing these functions
• Ensure tasks assigned to team members are completed in a timely manner adhering to internal control requirements, audit standards, and client service levels
• Perform QC of junior team members’ work product to ensure SitusAMC’s high standards are achieved in terms of quality, accuracy and completeness
• Manage client expectations and serve as an initial point of contact for process clarification and project coordination
• Supervise and mentor junior team members fostering a culture of collaboration, accountability, and continuous improvement to exceed client needs
• Review draw packages for accuracy and coordinate receipt of missing information
• Confirm all disbursement conditions have been satisfied
• Manage borrower consent requests including collection of required documents and confirmation of completed package
• Monitor capital sources and uses to confirm loan balance and coordinate resolution of imbalances with Borrower
• Review TI/LC allowances and change orders to ensure compliance
• Analyze and prepare recommendations for Lender approval

VP, CRE Asset Management Services

• Lead USAA's Next Best Experience strategy, defining how millions of members engage through personalized, context-aware experiences across channels, products, and journeys.
• Establish the vision, strategy, governance, and operating model for Next Best Experience across the member lifecycle.
• Align member needs, business priorities, data-driven insights, and experience design principles to deliver the right experience in the right channel at the right time, strengthening member relationships and driving long-term member value.
• Partner with leaders across Digital, Technology, Analytics, Marketing, Design, and the Lines of Business to define enterprise experience priorities, decision frameworks, measurement strategies, and investment direction.
• Oversee the evolution of product, service, advice, and contextual engagement experiences anchored in life events, key member milestones, and meaningful moments that deepen emotional connection and brand affinity.
• Serve as the enterprise steward for member-centric decision making, translating member insights, business objectives, and emerging capabilities into a cohesive strategy that advances engagement, loyalty, satisfaction, and long-term member value creation.
• Create, develop, and sustain Business, Technology, and LoB relationships, acting as digital/technology product point of contact for partners/customers.
• Set the vision, strategy, direction, key performance indicators and outcomes of a Digital or Technology product portfolio.
• Serve as escalation point on day-to-day activities of the Digital or Technology product management organization.
• Provide executive oversight and lead organization to effectively manage ambiguity, and influences others to drive clarity, solutions, and execution plan among team and stakeholders.
• Influence senior leaders, Digital or Technology product managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches within a LoB.
• Promote continued focus on evolving member needs and demand-based enhancements through member-based research (focus groups, usefulness testing, a/b testing, and other research methodologies) as appropriate.
• Be accountable for delivering on agreed upon goals and outcomes for products, services and transactions across digital channels and platforms.
• Manage investments, innovation mix, prioritization, and tradeoff decisions among member experience, performance, and operational support requirements at the program or portfolio level.
• Attract, select, and develop top-tier Technology/Digital product management talent to continually maintain and transform USAAs digital/technology product offerings.
• Ensure technology capabilities align to architectural and system standards, promoting a consistent USAA approach to the development and deployment of global platforms and standards.
• Drive the economic success of the LoB through the growth of the digital/technology product portfolio(s).
• Oversee strategic alignment across company/staff agency product portfolio(s), initiatives, and investments.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Assistant Vice President – Next Best Experience, Member Experience Strategy

• Responsible for the overall management of a client’s portfolio once acquired
• Act as a primary point of contact for all portfolio management, servicing oversight, servicing transfer, and asset strategy deployed
• Oversee multiple servicers, trusts, and strategic portfolio initiatives simultaneously
• Coordinate servicing transfer, operational review, remittance reconciliation, data reconciliation
• Render workout decisions, identify servicing performance irregularities or exceptions
• Drive enhanced performance by a client’s servicer
• Coordinate with diligence and collateral services teams to define asset level strategies
• Conduct quantitative and qualitative analysis, reviews of loan documentation and reporting
• Assess compliance with GSE and regulatory guidelines
• Meet client objectives established

Vice President – Asset Management

• As a VP, Project Development, you will own everything that sits between site selection and construction.
• You will be embedded with a development team and local jurisdictions to take end-to-end ownership of getting each site shovel-ready as fast as possible.
• Build agency relationships before they are needed — not when you are already on the clock
• Drive zoning, land use approvals, conditional use permits, and variances through local and state agencies
• Identify and pursue parallel regulatory pathways to compress overall approval timelines
• Collaborate with Engineering and Construction teams to ensure the most efficient path to shovel-readiness
• Lead negotiations with power providers, water districts, and telecom utilities
• Create and maintain detailed development schedules tracking every entitlement, utility, and permit milestone

VP, Project Development

• The Vice President, Global Quality provides strategic leadership for the Global Innovation & Delivery (GID) quality organization.
• Overseeing Product Quality, Manufacturing Quality, Supplier Quality, and Quality Systems.
• Responsible for establishing a unified global quality strategy to ensure delivery of safe, reliable, and high-performing energy storage solutions.
• Partner closely with Product, Engineering, Manufacturing, Supply Chain, Procurement, and Field Service to strengthen quality performance.
• Drive continuous improvement, reduce the cost of poor quality, and ensure compliance with global standards while fostering a culture of operational excellence.
• Implement a comprehensive QMS across product, manufacturing and supply chain to deliver world-class quality results.

Vice President – Global Quality

• Responsible for the overall management of a client’s portfolio once acquired
• Act as a primary point of contact for all portfolio management, servicing oversight, servicing transfer, and asset strategy
• Oversee multiple servicers, trusts, and strategic portfolio initiatives simultaneously
• Coordinate servicing transfer, operational review, remittance reconciliation, data reconciliation, and drive enhanced performance by a client’s servicer
• Collaborate with diligence and collateral services teams to define asset level strategies and curative effort post settlement
• Maintain visibility into the status of every deal by ensuring reviews are performed appropriately in the system
• Raise potential issues to management attention
• Identify performance trends and potential enhancements

VP, Asset Management

• Analyze, structure, underwrite, and coordinate the closing of major complex loans
• Manage loans to ensure credit risks are responsibly monitored
• Assist in attaining established Bank, region, and branch goals through underwriting and closing
• Ensure compliance with all Bank policies and procedures
• Interface with clients to assess their credit needs
• Gather and analyze necessary information for approval requests
• Coordinate processing of approved loans

Vice President, Portfolio Management – Healthcare

• Lead the execution of client transactions by applying advanced knowledge in transaction processing.
• Collaborate with cross-functional teams to optimize transaction workflows.
• Serve as a subject matter expert in client processing, providing guidance and training to junior team members.
• Monitor and analyze transaction processing metrics to identify trends and implement improvements.
• Engage with clients to resolve complex transaction-related issues.

Vice President, Client Processing

• Own and continuously evolve the weekly/monthly commercial KPI reporting framework — account health, fleet on rent, opportunity pipeline, project billing, pricing health, and forecast vs. budget.
• Partner with IT/Data teams to expand and maintain data connectivity across operational systems; resolve data access and integration gaps.
• Serve as the single source of truth for commercial performance reporting to the executive team, regional leadership, and branch managers.
• Own pricing strategy, including floor/target rate structures and tiered approval workflows across deal types.
• Monitor pricing health by rep, branch, and region; identify and correct rate erosion.
• Develop KPI’s and SPO for Estimating and Engineering team while ensuring timely execution of bids and requests.
• Design, administer, and clearly communicate sales commission plans, including special provisions such as paid-when-paid terms.
• Build and maintain a tiered KPI coaching framework — weekly leading-indicator KPIs and monthly outcome KPIs — for use by regional and branch sales leaders.
• Own the forecast-to-budget process and monthly/quarterly business reviews.

Vice President, Commercial Excellence

• Join us and change the world together at Achieve Lending! We're undergoing a massive transformation, fueled by a bold three-year strategy to aggressively grow our lending business.
• Achieve is seeking an experienced, highly analytical, and transformative leader to serve as the Head of Capital Markets.
• This role will own the strategic multi-year funding roadmap to support our growth at Achieve, reporting directly to the President of Achieve Lending.
• You will transform our Capital Markets activities into a world-class, programmatic effort that aligns institutional investor demand with credit risk, origination types, and liquidity targets.
• You will define the performance plan for loan sales and securitization, maintaining full accountability for these outcomes.
• Design and guide Achieve's funding stack as a diversified asset portfolio, optimizing across four core pillars: Cost of Capital, Certainty of Takeout, Capacity, and Resilience.
• Partner with technology to transform legacy funding processes to a dynamic, automated Capital Allocation Engine.
• Oversee construction of an institutional-grade unified loan data warehouse and a self-service investor reporting portal.

VP, Capital Markets

• Managing and overseeing General Liability claims activities across assigned programs
• Supervising claims handling workflows
• Reviewing complex and high-severity claims
• Providing guidance on coverage, liability, and damages evaluation
• Ensuring consistent application of claims best practices
• Collaborating closely with underwriting, legal, and distribution teams
• Monitoring key metrics
• Conducting file audits
• Recommending process improvements
• Contributing to strategy development for emerging exposures and market trends
• Presenting claims to senior leadership team and peer groups
• Coordination of training, mentoring and development of employees

AVP – General Liability Claims Manager

• Work closely with the EVP, Head of Corporate Development & Strategy to manage diverse projects
• Collaborate on business planning and analysis with operating divisions
• Supervise A+E Labs and support the innovation agenda
• Collect operating updates and draft Board correspondence
• Mentor and provide quality control to the CDS team; lead by practical example

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