Vice President

• Own and lead enterprise-wide capacity planning and forecasting across Servicing, Collections, Recovery, and Complaints, ensuring consistent planning standards, definitions, and governance
• Modernize and simplify the current delivery model through process re-design, automation, tooling, and scalable operating rhythms (weekly/monthly/quarterly planning cadences)
• Transition from deterministic forecasts to probabilistic forecasts and scenario planning that incorporate macroeconomic drivers, real-time operational signals, and risk ranges
• Build a recommendation-driven planning model that produces clear actions (e.g., staffing changes, cross-functional redeployment, vendor/augmented staffing, overtime, training throughput adjustments) with quantified impacts and confidence ranges
• Establish an enterprise framework for cross-functional resource movement, including skill segmentation, cross-training strategy, proficiency curves, and surge playbooks across lines of business
• Develop capacity strategies leveraging augmented staffing (BPO/partners/temporary staffing) and flexible labor models to address demand volatility while optimizing cost and performance
• Link capacity decisions to KPI optimization across servicing and collections/recovery outcomes (e.g., ASA/abandon, AHT/productivity, quality, complaint cycle time, contact effectiveness, roll rates, cure rates, recovery income), balancing service, compliance, and cost-to-serve
• Deliver executive-level analyses, decision packages, and “walk-throughs” that quantify strategic tradeoffs across service levels, operational risk, customer experience, and financial outcomes
• Partner with Finance to translate operational capacity plans into financial outcomes and ensure capacity strategies align to budgets, productivity commitments, and investment roadmaps
• Define and operationalize the roadmap for AI-enabled capacity planning, including opportunities for AI to automate planning steps, enhance accuracy, and improve recommendations
• Quantify and incorporate the anticipated impact of automation and AI agents on work volumes, handling time, throughput, and skill requirements—integrating adoption curves and operational readiness constraints
• Establish performance management and continuous improvement routines, including forecast accuracy, capacity utilization, productivity drivers, and plan vs. actual tracking
• Lead, coach, and develop a high-performing enterprise team; build strong cross-functional partnerships with Operations, Complaints leadership, HR, Finance, Analytics, Risk, Compliance, and Technology
• Perform other duties and/or special projects as assigned

VP, Enterprise Capacity Planning, Forecasting

• Serve as the primary interface between Catastrophe Management and business leaders (Underwriting Leadership, Actuarial, and external partners)
• Own end-to-end delivery of catastrophe analytics across business lines—establishing strong operating rhythms, SLAs, and feedback loops
• Lead the design and delivery of high-impact, decision-grade reporting
• Define and oversee the long-term strategy for catastrophe modeling, analytics delivery, and reporting
• Partner closely with actuarial and various members of the catastrophe management team
• Promote strong governance, transparency, and consistency in analytics
• Represent Catastrophe Management externally through industry forums, conferences, and thought leadership

Vice President, Business Engagement – Delivery Manager

• Reporting to the President, Fire & Safety, the Vice President, Strategy Fire & Safety will build and lead a best-in-class strategy capability that enables sustainable, profitable growth across the global platform.
• This leader will be responsible for developing a clear, differentiated Fire & Safety strategy that guides portfolio choices, where-to-play/how-to-win decisions, commercial focus, innovation priorities, inorganic growth, and execution across business units and regions.
• The VP, Strategy will function as the strategic architect and execution partner to the President and the Fire & Safety leadership team.
• They will define and embed the platform strategy, shape long-term direction, identify major go-to-market shifts, and prioritize the highest-value organic and inorganic growth bets.
• This leader will also play a critical role in strengthening Fire & Safety’s external and internal strategic narrative ensuring the platform has a compelling, data-driven story supported by strong market intelligence, customer insight, competitive understanding, and clear value creation logic.

VP Strategy – Fire & Safety

• Set data strategy, governance, and operating model
• Align data initiatives to business needs and value
• Identify growth, efficiency, and cost-saving opportunities
• Define org structure, goals, and KPIs
• Ensure regulatory, security, and compliance alignment
• Drive enterprise data and analytics capabilities
• Oversee full data lifecycle and governance
• Ensure data security, privacy, and compliance
• Establish KPIs, SLAs, and delivery accountability frameworks
• Support SAFe 6.0 and ITIL process execution

SVP, Data Management

• Lead the strategy, development, and delivery of reporting and analytics solutions
• Accountable for developing reporting, analytics, and insights solutions for clients
• Lead a team of analysts in developing actionable reporting, analytics, and insights
• Support clients and business partners through operational excellence and effective decision-making
• Develop and deliver effective, persuasive presentations to demonstrate value

VP, Reporting & Analytics – Patient Services

• Develop and lead AEP’s regulatory strategy for nuclear development across all regulated jurisdictions.
• Translate the nuclear project delivery model into clear, actionable regulatory plans, filings, and engagement strategies needed to secure regulatory approvals.
• Collaborate with AEP operating companies to ensure alignment between nuclear development activities and jurisdictional regulatory frameworks, expectations, and precedents.
• Anticipate regulatory risks and opportunities and advise senior leadership on mitigation options.
• Collaborate with AEP operating companies and other organizations to develop cost recovery strategies that reflect customer needs, system benefits, and long term value creation.
• Develop and lead the legislative affairs strategy for Nuclear Development at both the state and federal levels, ensuring alignment with AEP’s broader government affairs priorities.
• Build and maintain strong relationships with governors’ offices, state legislators, congressional delegations, and relevant committees to advance policies that enable nuclear deployment.
• Monitor legislative activity affecting nuclear development, including siting, permitting, financing, incentives, workforce, and energy policy.
• Coordinate AEP’s legislative positions, testimony, and policy materials for hearings, briefings, and stakeholder engagements.
• Collaborate closely with AEP’s federal and state Government Affairs teams to ensure seamless alignment between legislative, regulatory, and business strategies.
• Represent AEP’s Nuclear Development strategy before state commissions, regulatory staff, legislative bodies, and other key governmental and industry stakeholders.
• Build and maintain strong, constructive relationships with regulatory and legislative entities to support transparency, trust, and credibility.
• Coordinate closely with jurisdictional regulatory teams and government affairs teams to ensure consistent messaging across all forums.

VP Nuclear Development, Government Affairs

• Reporting to the SVP, this role will lead the strategy and execution across our ecosystem of ISV partners
• Lead a centralized team focused on building and maintaining relationships with existing and prospective ISV partners
• Set partner engagement and integration priorities, align cross-functional stakeholders, and establish a scalable operating model
• Track and report performance and establish KPIs
• Source, assess, and prioritize new partnership opportunities

VP, ISV – Partner Solutions

• Define and execute enterprise application development strategy across Commercial and Personal Lines
• Align technology roadmap with underwriting, distribution, and product expansion goals
• Drive API-first, cloud-based modernization initiatives
• Ensure alignment to enterprise architecture and API standards
• Lead agile delivery across development, QA, and release management
• Ensure predictable, high-quality delivery outcomes
• Establish KPIs, SLAs, and delivery accountability frameworks
• Support SAFe 6.0 and ITIL process execution

SVP Application Development

• Drive premium growth and expand market presence for Executive Benefits solutions
• Manage a robust sales pipeline and achieve premium, pipeline, and territory performance targets
• Build and deepen relationships with Executive Benefits advisors and firms
• Position and differentiate Executive Benefits solutions, supporting advisors in case development
• Deliver in-market presentations and leverage market insights to strengthen sales positioning
• Partner cross-functionally to deliver tailored solutions and enhance client outcomes
• Travel within assigned territory for advisor engagement
• Manage territory expenses within budget

Executive Benefits Regional Vice President – RVP

• Build, develop, and lead a high-performing organization by recruiting key talent, establishing clear roles and accountability, and fostering a strong, inclusive culture
• Set performance expectations, coach senior leaders, and support professional development across the business unit
• Define and execute the strategic direction of the business unit, align vision, market focus, and value proposition with corporate objectives
• Translate strategy into a multi-year growth roadmap with clear investment and prioritization decisions
• Identify, evaluate, and communicate potential merger and acquisition opportunities to executive leadership
• Own bookings, pipeline, and customer relationships to achieve revenue growth targets
• Set growth objectives and sales priorities, supporting or leading major capture efforts
• Hold full accountability for profit and loss, budgeting, forecasting, and cost management
• Establish delivery standards, governance, and resourcing models
• Communicate delivery risks, issues, and successes across the organization and to executive leadership

Senior Vice President, Air Force BU General Manager

• Develop and implement comprehensive plans to attract and expand local and national account customers, ensuring achievement of revenue, gross margin, and net operating income (NOI) targets for the region.
• Cultivate strategic partnerships to build, grow, and sustain profitable relationships with key accounts.
• Foster a culture of accountability, emphasizing team success and individual responsibility. Recruit, develop, and mentor a high-performing team that embraces ambitious goals and maintains high standards.
• Transparently manage team performance, providing clear expectations, coaching, and corrective actions as necessary to achieve results.
• Make informed decisions to optimize business outcomes, leveraging market insights and reallocating resources as needed.
• Delegate responsibilities to empower ownership and foster confidence among team members, ensuring accountability through effective tracking and feedback.
• Promote a culture of safety, diversity, inclusion, and mutual respect among employees, associates, and customers.
• Lead organizational change initiatives with clarity and motivation, articulating the direction and purpose behind strategic shifts.
• Take responsibility for meeting safety, compliance, JobStack, associate satisfaction, and customer satisfaction goals within the region.

Regional Vice President

• Responsible for leading enterprise performance management, strategic alignment, and business visibility capabilities across Carelon
• Partners with executive leadership, business units, product teams, and shared services to translate strategy into measurable outcomes
• Ensures consistent measurement, accountability, and visibility across strategic priorities
• Leads the enterprise OKR framework and performance management processes
• Serves as a strategic advisor to executive leadership by providing performance insights

Staff VP of Performance

• Responsible for the daily activities across multiple pharmacy function areas that supports new client implementations and delivery upon service level agreements and performance metrics.
• Responsible for end‑to‑end ownership of operational delivery, spanning both bringing work live (Implementation) and running and sustaining services (Service Delivery).
• Ensures operational strategies are aligned, transitions are seamless, and services are delivered reliably, compliantly, and at scale, while balancing growth, risk, cost, and customer outcomes.

AVP, Implementation and Service Delivery

• Recruit, develop, and lead a high-performing team of Account Managers.
• Provide field-based coaching through joint calls and in-hospital support.
• Own regional sales forecasting, pipeline management, and performance reporting: conduct ongoing performance management and provide input on compensation plan design and quota setting.
• Translate national strategy into actionable regional, territory and account level plans aligned to launch objectives.
• Drive regional launch execution including site activation, surgeon adoption, and achievement of quarterly revenue and unit goals.
• Identify, develop, and cultivate regional KOLs and centers of excellence in orthopedic infection management.
• Partner cross-functionally with Marketing, Market Access, Medical Affairs, Training and Operations to drive aligned execution.
• Serve as the voice of the field, bringing insights that inform strategy and decision-making.
• Ensure team adherence to all applicable laws, regulations, and company policies.

Area Vice President – East Coast

• Own the end-to-end Research & Development (R&D) strategy for an iconic portfolio including Folgers®, Dunkin’® (At Home), Café Bustelo®, Medaglia D’Oro®, and Café Pilon®
• Provide scientific and technical guidance across green coffee sourcing, roast and blend development, sensory and flavor science, packaging, process engineering, and format innovation
• Lead and manage large, cross-disciplinary technical teams through all aspects of the product life-cycle from green coffee evaluation and cupping through commercialization and in-market support
• Partner closely with Procurement organization to align on commodity sourcing, supplier qualification, and roasting facility excellence
• Maintain alignment and collaboration with Senior VP of Science and Technical Excellence by leveraging shared platforms to ensure Coffee R&D priorities are integrated into enterprise capability roadmaps
• Build and develop high performing teams with strong technical and leadership capabilities to drive engagement and growth
• Translate technical, sensory, and consumer data into insights that influence business decisions, brand strategy, and pricing/revenue management
• Champion consumer-driven innovation across generations and multicultural segments, supporting category-leading growth and relevance with next generation consumer segments
• Support business continuity, productivity, and continuous improvement in partnership with enterprise Transformation Office, contributing to margin recovery and supply chain resilience.

Vice President, Research & Development – Coffee

• Develop and maintain a high level of annuity production through the execution of a detailed business plan including training, motivating, and developing successful working relationships with specified Financial Institutions.
• Support and advocate for corporate objectives; act as a steward of company resources; and a leader within the Annuity Distribution group.
• Execute wholesaling functions in assigned geographic territories – Cultivate a successful business to attain activity and sales goals with top producers in the independent distribution channels.
• Coordinate and execute a regional business plan with Internal Wholesalers – Act as key driver to your sales team supporting an assigned geographic territory. Adhere to required activity requirements aligning within territory management strategy.
• Execute on specific activity expectations to maximize opportunities to grow advisor relationships and sales.

• Develop and implement an integrated data roadmap that aligns with Cengage Group's strategic goals, supporting use cases across Finance and Business Intelligence, Revenue Operations (sales, marketing, pricing, customer success), Business Operations (customer service and technical support, content development and production, HR, etc.), and Product Analytics.
• Own data product delivery and maintenance through end-to-end management of complex projects, overseeing initiation, planning, design, and implementation phases, while also serving as an expert in guiding business requirements and technical design discussions.
• Establish and oversee a robust analytics service delivery model, ensuring that analytics solutions meet the needs of various operational functions.
• Create centralized, best-in-class Analytics team by consolidating existing analytics talent across the organization, upskilling key roles, and recruiting new talent in support of functional and business priorities.
• Champion a forward-thinking approach to enterprise analytics by anticipating industry trends, identifying new technologies, and proactively addressing future data needs.
• Inspire and empower the team to embrace innovation, driving continuous improvement and long-term strategic growth for the organization.
• Implement a comprehensive data governance framework to drive consistency and simplicity in data, KPIs, and reports used to run the various business units and functional areas.
• Collaborate with IT teams to improve data connectivity and governance in source systems.
• Cultivate a collaborative partnership with the IT organization, promoting a shared responsibility for data stewardship and finding opportunities to collaborate in handling data projects.
• Establish a collaborative framework with the management team to define and implement KPIs, deliver against the value creation plan and enable effective data-driven business management.

SVP, Enterprise Analytics

• Understand and execute overall retail strategy & portfolio dynamics in order to develop and support growth strategies and action plans.
• Provide leadership and support to all strategic program projects and initiatives, including Card Access and wallet provisioning, CareCredit acceptance online, and SyPI (Synchrony Plug-in) upgrades.
• Oversee compliance / regulatory matters related to portfolio, including updating and documenting all dashboards and templates.
• Assure all contractual obligations are being met; maintain SLA’s and covenant dashboards.
• Identify client CTQs & lead cross-functional business teams to deliver.
• Act as conduit between GM and cross-functional leaders. (i.e., Regulatory, CITs, Revenue Enhancements).
• Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables.
• Build and maintain strong, trusted relationships with client stakeholders to foster ongoing collaboration and partnership.
• Partner with SYF and client team to lead operating reviews & portfolio performance reviews with client.
• See corporate complaints through to resolution, manage remediation process wing to wing and communicate effectively to SYF and client leadership team accordingly.
• Continuously research and vet SYF product offerings and enhancements for alignment and fit with overall client initiative roadmap.
• Create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives.
• Perform other duties and/or special projects as assigned.

AVP, Client Development

• Perform financial analysis and prepare underwriting documentation to support multimillion-dollar credit requests within the State & Local Governments and Education (SLED) portfolio.
• Evaluate borrower performance, ensuring covenant compliance, reviewing legal documentation, and supporting the identification of opportunities to expand client relationships.
• Demonstrate leadership within credit underwriting and portfolio management, working both independently and in partnership with other Portfolio Managers and deal team members.
• Manage ongoing credit monitoring and risk rating for a portfolio of SLED clients.
• Analyze borrower financial statements, budgets, and operating data to assess creditworthiness, repayment capacity, and risk ratings.
• Participate in the approval process for lending commitments, amendments, waivers, and consents, including addressing feedback from Credit partners.
• Ensure compliance with all applicable policies and regulatory requirements, including Know Your Customer (KYC).

Vice President, Portfolio Management – State and Local Governments, Education Team

• Leads the full lifecycle of prior authorization (PA) activities across all programs, including submissions, follow-ups, appeals, and exception handling
• Designs, documents, and operationalizes repeatable, high-quality PA and reimbursement models that can be consistently deployed across existing and new programs
• Oversees denial management and appeals strategy, ensuring effective resolution of access barriers while analyzing trends for improvements
• Partners with product and engineering teams to implement ePA tools and workflow automation
• Manages bridge, copay, and patient assistance programs to ensure rapid enrollment of eligible patients
• Owns prescriber office engagement, ensuring consistent communication and program launches

Vice President jobs in Ohio

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VP, Enterprise Capacity Planning, Forecasting

Vice President, Business Engagement – Delivery Manager

VP Strategy – Fire & Safety

SVP, Data Management

VP, Reporting & Analytics – Patient Services

VP Nuclear Development, Government Affairs

VP, ISV – Partner Solutions

SVP Application Development

Executive Benefits Regional Vice President – RVP

Senior Vice President, Air Force BU General Manager

Regional Vice President

Staff VP of Performance

AVP, Implementation and Service Delivery

Area Vice President – East Coast

Vice President, Research & Development – Coffee

Regional Vice President

SVP, Enterprise Analytics

AVP, Client Development

Vice President, Portfolio Management – State and Local Governments, Education Team

Vice President – Patient Access