Vice President

• Own and lead enterprise-wide capacity planning and forecasting across Servicing, Collections, Recovery, and Complaints, ensuring consistent planning standards, definitions, and governance
• Modernize and simplify the current delivery model through process re-design, automation, tooling, and scalable operating rhythms (weekly/monthly/quarterly planning cadences)
• Transition from deterministic forecasts to probabilistic forecasts and scenario planning that incorporate macroeconomic drivers, real-time operational signals, and risk ranges
• Build a recommendation-driven planning model that produces clear actions (e.g., staffing changes, cross-functional redeployment, vendor/augmented staffing, overtime, training throughput adjustments) with quantified impacts and confidence ranges
• Establish an enterprise framework for cross-functional resource movement, including skill segmentation, cross-training strategy, proficiency curves, and surge playbooks across lines of business
• Develop capacity strategies leveraging augmented staffing (BPO/partners/temporary staffing) and flexible labor models to address demand volatility while optimizing cost and performance
• Link capacity decisions to KPI optimization across servicing and collections/recovery outcomes (e.g., ASA/abandon, AHT/productivity, quality, complaint cycle time, contact effectiveness, roll rates, cure rates, recovery income), balancing service, compliance, and cost-to-serve
• Deliver executive-level analyses, decision packages, and “walk-throughs” that quantify strategic tradeoffs across service levels, operational risk, customer experience, and financial outcomes
• Partner with Finance to translate operational capacity plans into financial outcomes and ensure capacity strategies align to budgets, productivity commitments, and investment roadmaps
• Define and operationalize the roadmap for AI-enabled capacity planning, including opportunities for AI to automate planning steps, enhance accuracy, and improve recommendations
• Quantify and incorporate the anticipated impact of automation and AI agents on work volumes, handling time, throughput, and skill requirements—integrating adoption curves and operational readiness constraints
• Establish performance management and continuous improvement routines, including forecast accuracy, capacity utilization, productivity drivers, and plan vs. actual tracking
• Lead, coach, and develop a high-performing enterprise team; build strong cross-functional partnerships with Operations, Complaints leadership, HR, Finance, Analytics, Risk, Compliance, and Technology
• Perform other duties and/or special projects as assigned

VP, Enterprise Capacity Planning, Forecasting

• Review draw packages for accuracy
• Coordinate receipt of missing information from borrower
• Confirm all disbursement conditions have been satisfied in accordance with relevant loan documentation
• Communicate deficiencies to Lender where applicable
• Manage borrower consent requests including collection of required documents
• Confirm completion of packages and coordination of approval with co-lenders in accordance with relevant loan documentation
• Monitor capital sources and uses to confirm the loan remains in balance
• Coordinate resolution of imbalance with Borrower when applicable
• Review TI/LC allowances and change orders to confirm compliance with the loan documentation and leases
• Analyze and prepare recommendations for Lender approval (if applicable)
• Review invoices and lien waivers
• Order and review inspection reports and title updates/endorsements/date downs
• Update budget trackers and confirm minimum hard and/or soft cost contingencies remain at or above minimums required by loan documents
• Collaborate with team members and other departments to ensure timely and accurate client deliverables
• Maintain excellent service delivery and high-quality customer satisfaction
• Correspond with Sponsors/Borrowers for updates on property-level items such as capital expenditure projects, leasing progress, and construction status
• Support AMS VPs with their daily responsibilities
• Reconcile and review various reports including monthly portfolio statistics, remittance reconciliations, and draw trackers
• Ensure all work is completed in accordance with documented processes and procedures
• Escalate non-compliant issues to senior leadership and provide support for resolution where required

AVP, CRE Asset Management Services

• Perform independent end-to-end management of construction and reserve draw requests for a diverse portfolio of loans, sponsors and clients across all commercial real estate property sectors
• Process borrower consents, financial analysis, and other ad hoc asset management duties within respective contracted scope of service
• Oversee junior staff performing these functions
• Ensure tasks assigned to team members are completed in a timely manner adhering to internal control requirements, audit standards, and client service levels
• Perform QC of junior team members’ work product to ensure SitusAMC’s high standards are achieved in terms of quality, accuracy and completeness
• Manage client expectations and serve as an initial point of contact for process clarification and project coordination
• Supervise and mentor junior team members fostering a culture of collaboration, accountability, and continuous improvement to exceed client needs
• Review draw packages for accuracy and coordinate receipt of missing information
• Confirm all disbursement conditions have been satisfied
• Manage borrower consent requests including collection of required documents and confirmation of completed package
• Monitor capital sources and uses to confirm loan balance and coordinate resolution of imbalances with Borrower
• Review TI/LC allowances and change orders to ensure compliance
• Analyze and prepare recommendations for Lender approval

VP, CRE Asset Management Services

• Lead and drive business KPI design and measurements
• Improve accuracy and recommend investment optimization opportunities for Health & Wellness
• Observe Health & Wellness growth opportunities, initiate and develop analytical framework to support business cases
• Partner closely with Health & Wellness Consumer Marketing team to design cardholder lifecycle campaigns
• Provide guidance, support, and supervise offshore and COE team members
• Present complex analytical information to all levels of audiences in a clear and concise manner

AVP, Health & Wellness Consumer Analytics

• Monitor workflow to ensure staff is adequately utilized
• Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
• Train new team members
• Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements as well as key requirements
• Maintain visibility into the status of daily task assignments are prepared timely, accurately, is approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purposes
• Ability to work with Excel performing VLOOKUP, pivot, and other functions to understand and reconcile data
• Raise potential issues to management timely (e.g., staffing, performance and/or servicing standard)
• Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer’s process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
• Analyze and interpret legal documents associated with escrow administration
• Review and approve procedures related to operations as assigned by senior management
• Represent the company in resolving non-compliant issues through verbal and written communication with both internal and external parties
• Periodically evaluate resources to ensure that specific goals and deadlines are achievable
• Perform QC on completed product and communicate results to team members
• Stay abreast of changes in industry standards
• Such other activities as may be assigned by your manager

VP, Loan Management

• This role is responsible for the overall management of an assigned loan management function within Situs Asset Management ("SAM") and will oversee daily operations and reporting obligations for our clients’ portfolios of commercial real estate loans.
• Satisfy client expectations by ensuring requirements in the servicing agreement and loan documents are executed timely and accurately; escalate issues to VPs where appropriate.
• Perform various loan management functions including but not limited to: payments, payoff requests, line advances, disbursements, file maintenance requests, recording and satisfaction of loan documents, loan collateral administration, QC of newly onboarded loan records, submission of modifications and extension requests, customer requests for information and any necessary research.
• Provide guidance to junior staff and assist upline management with special projects and assignments.
• Independently verify the accuracy and timely completion of all end-of-day work to prevent funding delays, minimize client impact, and maintain compliance with loan and servicing agreements.
• Interpret complex loan documents including mortgages, deeds of trust, loan agreements, commitment letters and servicing agreements.
• Collaborate with Vice President when guidance is required to resolve issues and ensure consistent and compliant service delivery.
• Ensure assigned tasks are performed in accordance with documented processes and procedures, comply with loan and client level contractual requirements, adhere to internal control requirements / audit standards and are completed in accordance with stated service levels and regulatory requirements.
• Support a strong risk management and control environment by adhering to company standards, collaborating effectively with internal audit stakeholders and complying with remediation efforts identified to limit future audit observations.
• Perform quality control reviews as outlined in control frameworks across loan management functions to ensure accuracy, compliance, and operational integrity.
• Escalate non-compliant issues to Supervisor and/or other loan management leadership (as appropriate) through detailed verbal and written communication.
• Support Vice President with root cause analysis to identify underlying systemic problems or training gaps and provide information as needed to assist with remediation.
• Identify potential areas for improvement by escalating inefficient or unclear processes and/or procedures to Loan Management Leadership for review.
• Promote adoption of new systems and processes through participation in change management initiatives that support senior management's vision for operational efficiency and successful client delivery.
• Support business continuity framework designed by leadership to ensure uninterrupted and compliant operations in the event of unplanned absence or other business disruption.
• Complete loan management specific training and required training hours outlined for all loan management personnel in a timely manner.
• Foster strong cross-functional collaboration and relationships with all departments and their leadership to ensure the timely and accurate delivery of work product.

AVP, Loan Management

• Oversee all phases of project delivery, from planning and conceptual design through final design, permitting, and construction or implementation support.
• Lead, mentor, and supervise managers, project leaders, and senior technical staff; support professional development and succession planning.
• Manage multiple teams and complex projects concurrently, ensuring adherence to scope, schedule, budget, quality, and client expectations.
• Review and approve proposals, scopes of work, budgets, and client agreements to ensure alignment with company standards and business objectives.
• Support business development activities, including pursuit strategy, proposal development, RFQs/RFPs, and client interviews.
• Develop and maintain strong professional relationships with clients, public agencies, industry partners, and community leaders.
• Ensure consistent application and advancement of company design, production, and quality control standards across projects and teams.
• Collaborate with executive leadership, operations, and finance to assess staffing needs, resource allocation, and market conditions.
• Represent the company through active participation in professional associations, industry organizations, and civic groups.
• Serves on the leadership team, and works directly with the President to determine and live out the performance, culture, strategies, and tactics needed to support the needs of the business today and for the future.
• Leads new solution development and life cycle management for the segment through a cross-functional team.

Associate Vice President – Public Works

• Develop and implement comprehensive plans to attract and expand local and national account customers, ensuring achievement of revenue, gross margin, and net operating income (NOI) targets for the region.
• Cultivate strategic partnerships to build, grow, and sustain profitable relationships with key accounts.
• Foster a culture of accountability, emphasizing team success and individual responsibility. Recruit, develop, and mentor a high-performing team that embraces ambitious goals and maintains high standards.
• Transparently manage team performance, providing clear expectations, coaching, and corrective actions as necessary to achieve results.
• Make informed decisions to optimize business outcomes, leveraging market insights and reallocating resources as needed.
• Delegate responsibilities to empower ownership and foster confidence among team members, ensuring accountability through effective tracking and feedback.
• Promote a culture of safety, diversity, inclusion, and mutual respect among employees, associates, and customers.
• Lead organizational change initiatives with clarity and motivation, articulating the direction and purpose behind strategic shifts.
• Take responsibility for meeting safety, compliance, JobStack, associate satisfaction, and customer satisfaction goals within the region.

Regional Vice President

• Partner with the Business Development recruiters to understand the prospect’s needs and plan and execute the transition and assimilation
• Provide hands on support to the advisors in order to help them transition their clients and accounts quickly and seamlessly
• Manage the relationship and experience of new financial advisors and firms during their transition and assimilation into LPL
• Execute multiple client engagements simultaneously
• Identify opportunities and create solutions to expedite and improve the transition and assimilation process
• Understand, utilize, and stay current with our technology, industry best practices, financial markets, the regulatory environment, and the competitive landscape

AVP, Regional Transitions Partner

• Define and execute the enterprise business applications strategy aligned to company growth
• Own lifecycle of Development, ERP, CRM, SCM, and HCM platforms
• Lead large-scale system implementations and modernization initiatives
• Partner with Enterprise Enablement and Process Excellence to align systems with standardized processes
• Ensure data integration and real-time reporting capabilities
• Establish governance frameworks and performance KPIs
• Build strong executive and cross-functional relationships
• Lead and develop a high-performing Business Applications team
• Ensure reliability and continuous improvement of business-critical systems

Vice President, Business Applications

• Lead strategic insights and data analytics activities to support portfolio commercial goals.
• Partner cross functionally to deliver actionable insights around channel strategy, customer analytics, segmentation, forecasting, marketing analytics and portfolio diagnostics.
• Design, implement and maintain a decision management and optimization framework to drive campaign and channel strategy.
• Collaborate with cross-functional teams to combine channel and offer strategies into a unified roadmap.
• Own the full cycle of analytical deliverables – ideation, data mining and analysis, identification of insights, and delivery of story and recommendations to stakeholders.
• Act as a trusted advisor to solve complex business problems and provide actionable recommendations based upon data driven insights.
• Implement and automate data visualization tools to measure and diagnose portfolio performance.
• Measure wallet and category spend to determine financial impact.
• Develop business case presentations and action plans to drive marketing strategy.

VP, Co-Brand & Lifecycle Analytics

• Lead strategic insights and data analytics activities
• Partner cross-functionally to deliver insights around channel strategy and customer analytics
• Design and maintain a decision management framework for campaign strategies
• Collaborate with marketing teams for integrated marketing campaigns
• Act as a trusted advisor providing actionable recommendations
• Measure portfolio performance using data visualization tools
• Develop business case presentations and action plans
• Lead workload of US based and offshore analysts

• Own RSAC’s portfolio of executive programs and transform these communities from event-anchored touchpoints into a sustained, trusted, and ultimately monetizable line of business.
• Deliver high-value experience for key CISO communities at RSAC Conference — through closed-door meetings and curated programming — to ensure continued CISO attendance.
• Create loyalty with CISOs that translates into year-round engagement on RSAC’s membership platform and additional in-person and virtual gathering points.
• Further develop RSAC’s fraud footprint, evolving eFG to the next stage with membership and economic impact, as well as key partnerships.
• Lead the Executive Communities Portfolio and oversee all RSAC Executive Communities, with responsibility for full-time employees and contractors; set vision, structure, operating cadence, and performance standards for the team.
• Partner with the RSAC product team to articulate platform requirements for year-round engagement across executive communities.
• Develop business plan for eFG and explore opportunities for sustainable financial models.

Vice President, Executive Communities

• Lead and manage the development and execution of business plans for achieving established operational plan targets
• Represent UFG externally in the market on behalf of all business units
• Collaborate and manage relationships with key internal stakeholders
• Lead and coach staff with an emphasis on talent management and succession planning

VP – Regional Manager

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption
• Participate in Process Owner forums as an SME; identify process gaps and recommend mitigations/enhancements to support Recovery performance (including reducing stagnant inventory)

AVP, Change Management

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption

• Responsible for the growth and profitability of their region and market segment
• Oversee and direct the performance of a multi-disciplinary team of professionals and support staff
• Develop and implement strategic direction, best practices and business plan objectives
• Provide expertise to their team and other staff in policy, strategies and tactics,
• Manage development projects including business requirements and timelines that impact coverages, pricing, rating, systems logic
• Direct the development of pricing strategies using models and methodologies to support a profitable pricing approach
• Communicate and coordinate key profit metrics with Claims Operations, Underwriting Operations, and Agency Operations

Regional Vice President, Commercial Lines

• Responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office.
• Directing activities consistent with the mission statement of AIG Claims.
• Providing leadership that encourages and supports a professional environment.
• Implementing procedures that will shape behaviors to achieve quality results.
• Evaluating and measuring operational compliance in concert with Claim Handling Guidelines.
• Directly responsible for implementing a people strategy that supports training and skills improvement initiatives.
• Directing and leading team in achieving business strategies and plans in support of agreed upon objectives.

Vice President jobs in Kansas

See all jobs on JobTailor

VP, Enterprise Capacity Planning, Forecasting

AVP, CRE Asset Management Services

VP, CRE Asset Management Services

AVP, Health & Wellness Consumer Analytics

VP, Loan Management

AVP, Loan Management

Associate Vice President – Public Works

Regional Vice President

AVP, Regional Transitions Partner

Vice President, Business Applications

VP, Co-Brand & Lifecycle Analytics

VP, Co-Brand & Lifecycle Analytics

Vice President, Executive Communities

VP – Regional Manager

AVP, Change Management

AVP, Change Management

Regional Vice President, Commercial Lines

Assistant Vice President – Federal Workers' Compensation Claims