Vice President

• Lead and manage the development and execution of business plans for achieving established operational plan targets
• Represent UFG externally in the market on behalf of all business units
• Collaborate and manage relationships with key internal stakeholders
• Lead and coach staff with an emphasis on talent management and succession planning

VP – Regional Manager

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption
• Participate in Process Owner forums as an SME; identify process gaps and recommend mitigations/enhancements to support Recovery performance (including reducing stagnant inventory)

AVP, Change Management

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption

• Responsible for the growth and profitability of their region and market segment
• Oversee and direct the performance of a multi-disciplinary team of professionals and support staff
• Develop and implement strategic direction, best practices and business plan objectives
• Provide expertise to their team and other staff in policy, strategies and tactics,
• Manage development projects including business requirements and timelines that impact coverages, pricing, rating, systems logic
• Direct the development of pricing strategies using models and methodologies to support a profitable pricing approach
• Communicate and coordinate key profit metrics with Claims Operations, Underwriting Operations, and Agency Operations

Regional Vice President, Commercial Lines

• Responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office.
• Directing activities consistent with the mission statement of AIG Claims.
• Providing leadership that encourages and supports a professional environment.
• Implementing procedures that will shape behaviors to achieve quality results.
• Evaluating and measuring operational compliance in concert with Claim Handling Guidelines.
• Directly responsible for implementing a people strategy that supports training and skills improvement initiatives.
• Directing and leading team in achieving business strategies and plans in support of agreed upon objectives.

Assistant Vice President – Federal Workers' Compensation Claims

• Design monitoring frameworks and develop metrics to track performance of model-based strategies
• Collaborate with strategy owners to define KPIs, dashboards, and reporting tools
• Identify execution gaps and support business leaders in course corrections
• Develop thorough documentation to support model-based strategies and performance monitoring
• Execute governance review cycles of model-based strategies
• Integrate external indicators to assess strategy resiliency
• Leverage tools such as SQL, Tableau, or Python to deliver insights
• Mentor reporting analyst(s) to track measurable outcomes

AVP, Strategy Monitoring & Analytics

• Design monitoring frameworks and develop metrics to track the performance of model-based strategies
• Collaborate with strategy owners to define KPIs, dashboards, and real-time reporting tools
• Identify execution gaps or divergence from strategic targets
• Provides monitoring results for strategy changes relative to expected outcomes
• Develop thorough and detailed documentation to support the development of model-based strategies
• Execute governance for ongoing review cycles of model-based strategies
• Integrate external and macroeconomic indicators to assess strategy resiliency
• Leverage tools such as SQL, Tableau, or Python to monitor trends
• Act as a trusted advisor during audits and regulatory reviews

VP, Strategy Monitoring & Analytics

• Design and govern the enterprise training curriculum for all RCM roles
• Build and maintain training pathways for AI tool adoption
• Oversee QA programs for all human work product across service delivery
• Own the analytics infrastructure and reporting function that tracks delivery performance
• Build and lead a high-performing team of directors and individual contributors

Senior Vice President, Quality and Intelligence

• Oversee all activities related to alternative delivery opportunities
• Develop and implement Wilson & Company’s national strategy for partnerships
• Monitor industry trends and regulatory changes
• Play a critical role in advancing alternative delivery capabilities
• Identify competencies required for project management
• Develop project management tools and processes
• Build and lead a team of technical advisors
• Collaborate across sectors and practices
• Hold primary responsibility for financial performance of projects
• Address gaps in project management and business development capabilities
• Lead contract negotiations
• Identify and mitigate risks
• Partner with Operations leadership for financial forecasting
• Work closely with leadership to achieve firm-wide goals
• Coordinate and lead alternative delivery pursuits
• Develop program structure to meet growth and success goals

Vice President – Alternative Delivery Program

• Devote exclusive attention and time during working hours to the business of the Company and perform the duties and responsibilities necessary to produce Net Commissions and Fees on behalf of the Company;
• Comply with all state licensing and continuing education requirements necessary to perform your duties;
• Ability to work in a self-directed way;
• Take initiative and confidently direct customer interactions;
• Acquire new dealer distributors to meet or exceed the Company business plan;
• Collaborate with the leadership team to strategize the most optimum program and structure for each dealer;
• In conjunction with each new dealer, develop a game plan to maximize F&I income;
• Assure each game plan is executed properly by delivering training and developmental work required;
• While prospecting and proposing, gather “Market Intelligence” of competitors and share with the EVP, Sales Operations;
• Work in unison with the P&C/EB producers to leverage relationships for potential opportunities;
• Ability to organize, break down, and clearly articulate thoughts, ideas, and instructions through verbal and written form;
• Strong organization and time management skills;
• Strong verbal and written English communication;
• Motivated by a fast-moving environment

VP – F&I Educator

• Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon’s retail ecosystem while ensuring a first-class customer experience.
• Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration.
• Effectively balance Amazon client-driven initiatives with Synchrony’s product offerings, ensuring alignment with portfolio governance standards.
• Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies.
• Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact.
• Deeply understand and navigate Amazon’s internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively.
• Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership.
• Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives.
• Analyze data and client insights to inform strategic decisions and adjustments to program initiatives.
• Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables.

Senior Client Development Manager

• Lead and develop a high-performing contract team, fostering a culture of growth, collaboration, and accountability
• Drive contracting and network strategies across our Commercial business and other product lines to strengthen market competitiveness
• Negotiate complex fee-for-service and value-based contracts with health systems, hospitals, and large provider groups to improve affordability and quality
• Build and maintain trusted provider partnerships, expanding value-based opportunities and advancing local market strategy
• Champion cross-market and cross-functional initiatives that support broader business goals
• Collaborate with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure smooth operations and aligned execution
• Identify opportunities to advance value-based contracting and expand new risk-based arrangements, supported by strong financial impact analyses, performance modeling, and scenario planning
• Oversee provider relationship management, competitive landscape awareness, and accurate, timely contract loading and network implementation

Provider Contracting Senior Manager – Network Management

• Flawless execution of Venmo Co-Brand programs
• Partner with the client and co-brand marketing team on growth initiatives
• Develop and execute programs to drive new accounts, sales, and loyalty through the customer lifecycle
• Manage cardholder communications across a variety of digital and offline channels
• Develop product lifecycle strategies and partner with cross functional teams
• Manage marketing budget tracking, invoice processing & monthly reconciliation
• Ensure compliance with all internal & external legal and regulatory requirements

AVP, Venmo Campaign and Initiatives Manager

• Efficiently manage the quarterly valuation process, and assist the team of valuation professionals by providing guidance and quality control
• Supervise workflow to produce on time deliveries
• Help execute valuation reviews and client consulting engagements through implementation of organizational and technical skills
• Communication/coordinate with market participants, clients, and co-workers
• Review 3rd party appraisal reports
• Develop reviews, consulting reports and other deliverables
• Complete quarterly client presentations
• Resolve non-compliant issues through verbal and written communication with client or other involved parties
• Work independently on projects and also collaborate ‘face to face’ as a team player
• Be an engagement/client lead and/or property type lead, day-to-day communication with clients
• Other activities as may be assigned by your manager

VP, Valuation Management

• Own and lead the DoD market and contracts strategy, including prioritization of services, commands, defense agencies, and related defense organizations.
• Drive end-to-end business development and capture efforts, including opportunity identification, qualification, capture planning, proposal strategy, and contract execution.
• Alignment with broader Lobbying efforts for Congressional support and market development
• Build and maintain senior-level relationships with DoD officials, prospects, and defense industry partners.
• Develop and execute an integrated DoD market strategy aligned with enterprise growth objectives.
• Translate complex defense market dynamics into actionable growth priorities and investment decisions.
• Build scalable, repeatable go-to-market processes without introducing unnecessary bureaucracy.
• Own revenue growth and performance across assigned portfolios.
• Lead pricing, deal structuring, and margin management for complex contracts.
• Establish and manage teaming arrangements, alliances, joint ventures, and partner ecosystems to improve win rates and market access.
• Navigate complex corporate and political environments to align Legal, Compliance, Finance, Operations, Product, and Technology teams and joint venture partners around growth priorities.
• Influence decision-making across a matrixed organization without relying on formal authority.
• Ensure growth market requirements are reflected in capability development, resourcing, and investment planning.
• Lead from the front, personally driving execution, not just oversight.
• Foster a culture of accountability, speed, and mission-driven execution.

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VP – Regional Manager

AVP, Change Management

AVP, Change Management

Regional Vice President, Commercial Lines

Assistant Vice President – Federal Workers' Compensation Claims

AVP, Strategy Monitoring & Analytics

VP, Strategy Monitoring & Analytics

Senior Vice President, Quality and Intelligence

Vice President – Alternative Delivery Program

VP – F&I Educator

Senior Client Development Manager

Provider Contracting Senior Manager – Network Management

AVP, Venmo Campaign and Initiatives Manager

VP, Valuation Management

EVP, Market Development