Technical Product Manager

• Own and champion the vision for a suite of products.
• Define and drive product strategy and roadmap aligned with business goals and DPR’s national initiatives, in concert with key business stakeholders.
• Advocate for quality, usability, and business value in all product decisions.
• Oversee agile ceremonies to deliver on commitments.
• Lead and manage product owners by setting clear expectations, providing direction, and fostering accountability.
• Partner with business stakeholders to gather, document, and validate requirements.
• Collaborate with UX/UI designers to develop wireframes, mockups, and prototypes.
• Define and manage product(s) features, requirements, and enhancements, in accordance with established best practices.
• Write clear Product Requirement Documents (PRDs), user stories and specifications.
• Translate business objectives and user needs into roadmap initiatives and features.
• Communicate product vision, strategy, and updates to stakeholders across the organization.

• Lead delivery execution for assigned data capabilities, ensuring alignment to priorities, timelines, and quality expectations set by product and platform leadership.
• Manage and mentor a multidisciplinary team (onshore/nearshore/offshore as applicable), fostering collaboration, accountability, and continuous improvement.
• Partner with IT, architecture, and governance to implement scalable, secure, and compliant data solutions leveraging AWS services (e.g., S3, Glue, Lambda, Redshift, Athena).
• Translate business requirements into actionable features and user stories; support backlog readiness through refinement, estimation, dependency tracking, and acceptance criteria.
• Support stakeholder communication by providing clear status, risks, tradeoffs, and delivery transparency; escalate issues and decisions when needed.
• Participate in incident triage and production support for assigned data assets, helping drive root cause analysis, corrective actions, and prevention measures.
• Promote modernization and standardization by adopting reusable patterns, metadata-driven approaches, and improved pipeline reliability (including transition away from legacy tools where applicable).
• Champion data quality practices (validation, monitoring, lineage awareness, and documentation) to support regulatory reporting and analytics confidence.

Technical Product Manager, Production Support

• Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital).
• Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs.
• Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain.
• Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt.
• Articulate complex technical concepts in clear business language for leaders and stakeholders.
• Drive high‑level decisions related to architecture, infrastructure, and system design feasibility.
• Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality.
• Serve as a senior escalation point for complex or systemic production issues.

Senior Technical Product Owner – SAP Order to Cash, Commerce Cloud – Strategy, Management

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

Platform Technical Product Manager

• Develop a multi-year product vision that shapes company objectives, secures executive buy-in, and enables Blue Origin to meet our ambitious goals for production and launch.
• Develop and manage a 12-18-month plan spanning technology areas, aligning resources, milestones, and mitigation paths while resolving cross-business conflicts.
• Drive decisions with leaders of core business functions and top executives at Blue Origin.
• Deploy iterative prototyping, testing, and scaling to deliver simple, high-value solutions to complex problems, continuously validated by broad customer feedback and data.
• Influence technical decisions and end-state architectures for entire domains, evaluating emerging technologies for durable business value.
• Define and implement metrics and frameworks to guide investments and measure success of product launches.
• Lead strategic risk mitigation and readiness activities to ensure smooth roll-outs and measurable impact across multiple organizations.
• Utilize AI to increase the velocity of deliverables, boost productivity, and codify best practices company-wide.
• Produce high-impact narratives and reviews that drive key decisions and keep executives aligned on progress, risks, and next steps.

Principal Technical Product Manager

• Develop a multi-year product vision that shapes company objectives, secures executive buy-in, and enables Blue Origin to meet our ambitious goals for production and launch.
• Develop and manage a 12-18-month plan spanning technology areas, aligning resources, milestones, and mitigation paths while resolving cross-business conflicts.
• Drive decisions with leaders of core business functions and top executives at Blue Origin. Align resources across the company to deliver on goals.
• Deploy iterative prototyping, testing, and scaling to deliver simple, high-value solutions to complex problems, continuously validated by broad customer feedback and data.
• Influence technical decisions and end-state architectures for entire domains, evaluating emerging technologies for durable business value.
• Define and implement metrics and frameworks to guide investments and measure success of product launches. Communicate insights crisply to leadership.
• Lead strategic risk mitigation and readiness activities to ensure smooth roll-outs and measurable impact across multiple organizations.
• Utilize AI to increase the velocity of deliverables, boost productivity, and codify best practices company-wide.
• Produce high-impact narratives and reviews that drive key decisions and keep executives aligned on progress, risks, and next steps.

• Define and scale our Personalization and Next Best Action strategy
• Own the vision, roadmap, and adoption of a unified decisioning system
• Leverage Digital or Technology research and data-driven insights
• Lead teams to envision and translate product opportunities into initiatives

Lead Digital Product Manager – Personalization, Next Best Action

• Enable internal teams to effectively operate on the OneTru platform through scalable, repeatable, and intuitive enablement experiences.
• Drive measurable business outcomes by reducing operational friction, accelerating onboarding, and increasing adoption across data, analytics, and fulfillment workflows.
• Own the Customer Zero Enablement strategy across multi-persona, multi-tenant operational and analytics journeys in support of platform migration and scale.
• Translate complex workflows, pilots, and real-world platform usage into prioritized product roadmap investments tied to adoption and efficiency metrics.
• Partner with Engineering and Architecture to define secure, cloud-native solutions that balance short-term enablement needs with long-term platform strategy.
• Collaborate with UX to map end-to-end journeys, define Jobs-to-Be-Done, and convert insights into actionable, buildable platform requirements.
• Define success metrics, acceptance criteria, and dependency alignment to ensure consistent, measurable delivery.
• Develop enablement artifacts such as playbooks, SOPs, and onboarding guides to reduce reliance on tribal knowledge and improve time-to-value.

• Attracts, selects, and develops a Digital or Technology Product Management team in the attainment of product and experience goals and objectives.
• Manages day to day activities of the Digital or Technology product management team or and actively manages resources to ensure optimal efficiency and effective delivery.
• Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or vertical market.
• Sets new Digital or Technology product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps.
• Applies product management expertise in state-of-the-art digital and technology domains.
• Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions.
• Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs.
• Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions.
• Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and stakeholders.

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