Senior Technical Product Owner – SAP Order to Cash, Commerce Cloud – Strategy, Management

The Cigna Group

Senior Technical Product Owner in Cigna's SAP Order to Cash team. Leading product vision and strategy across integrated e‑commerce and order management capabilities.

Posted 6/5/2026full-timeCalifornia, Florida • 🇺🇸 United StatesSenior💰 $115,600 - $192,600 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital).
Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs.
Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain.
Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt.
Articulate complex technical concepts in clear business language for leaders and stakeholders.
Drive high‑level decisions related to architecture, infrastructure, and system design feasibility.
Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality.
Serve as a senior escalation point for complex or systemic production issues.

Requirements

What you’ll need

Bachelor’s degree in Information Technology or a related field, or equivalent experience.
10+ years plus of hands‑on experience with SAP Order to Cash, including at least 5 years plus with S/4HANA.
Deep functional and technical expertise in SD areas such as sales order management, pricing/taxation, contracts, billing, returns, credit/debit processing, delivery scheduling, ATP, intercompany/third‑party scenarios, MTO/STO, logistics execution, and EDI/IDoc processing.
Strong knowledge of SAP SD and Commerce Cloud integrations, ensuring reliable orchestration of order capture, pricing, availability, and customer data across platforms.
Broad integration experience across EDI, IDocs, and cross‑module SAP environments.

Benefits

Comp & perks

We offer several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k)
Company paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SAP Order to CashS/4HANAsales order managementpricingbillingcontractscredit processinglogistics executionEDIIDoc processing

Soft Skills

communicationmentoringcollaborationproblem-solvingleadership

Certifications

Bachelor’s degree in Information Technology