Digital Technical Product Manager – Lead

USAA

Digital Technical Product Manager Lead at USAA guiding the discovery and delivery of digital technology products and optimizing customer experiences. Collaborates with teams to drive product strategies and innovations.

Posted 7/20/2026full-timeSan Antonio • Arizona, Colorado, Florida, Texas, Virginia • 🇺🇸 United StatesSenior💰 $143,320 - $273,930 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Digital and Technology Product Management, focusing on strategy, user experience, and innovation. Proven ability to lead cross-functional teams in delivering impactful digital solutions while optimizing performance metrics.

Highest-signal resume keywords

Digital Product ManagementUser Experience DesignStrategy/PlanningAnalyticsProcess Engineering

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital Product StrategyTechnology Solutions ImplementationData AnalysisResearch TechniquesDesign ThinkingUser Centered DesignPerformance OptimizationKPI DevelopmentInnovation ManagementCross-Functional Collaboration

Soft Skills

CommunicationInfluencingProblem SolvingLeadership

Industry Keywords

Emerging Technology PlatformsDigital SolutionsMarket OfferingsCustomer ExperienceComplex Business Concepts

About the role

Key responsibilities & impact

Lead the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members
Collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings
Design and drive implementation of multi-platform technology and digital solutions
Optimize and improve existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
Employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market
Develop the product strategy, vision, and goals and justify decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope

Requirements

What you’ll need

Bachelor's degree; OR 4 years of relevant education and/or experience
8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing
Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards
Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education