Supervisor

• Write headlines and body copy for digital tactics including websites, interactive visual aids, videos, banners, landing pages, and emails for branded and unbranded HCP clients
• Translate scientific information into compelling and memorable messages for HCP campaigns
• Champion creative thinking for campaigns and initiatives that advance creative strategy and brand personality
• Prepare materials for client copy approval submissions, referencing and annotating pieces according to AMA style
• Collaborate with Art Directors, Designers, Developers, Account teams, and Strategy teams from job initiation through digital deployment
• Independently lead multiple projects, sometimes for different brands or industries
• Present work clearly and expertly to clients and internal team members
• Serve as brand steward and category champion for assigned healthcare/pharma accounts, reporting to a Creative Director and owning day-to-day writing responsibilities

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients

Copy Supervisor

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients.
Writing HCP campaigns across digital media while stewarding brands and presenting creative work.

• Provide leadership and operational discipline to technicians, contractors, and maintenance staff during daily activities
• Coordinate responses to emergency support calls
• Support safety, quality, productivity, and cost initiatives
• Provide customer service to production operations through safe, timely, and professional practices
• Execute preventive maintenance according to schedule and support regulatory compliance
• Direct technicians and support staff to meet customer expectations and production schedules
• Interface with department leaders to remove roadblocks and provide production support
• Support quality initiatives, change control, validation, cGMP training, and engineering standards
• Maintain spare parts inventory and qualify critical parts
• Maintain a safe work environment and support corporate goals
• Build employee engagement and a culture of efficient execution and continuous improvement
• Develop budget proposals, control approved budget charges, and monitor/report expenditures
• Supervise maintenance associates, including hiring, training, performance management, mentoring, and development
• Lead root-cause problem solving and equipment troubleshooting
• Identify and implement process improvements

Maintenance Supervisor leading overnight pharmaceutical facility maintenance at Perrigo

Maintenance Supervisor – 3rd Shift

Maintenance Supervisor leading overnight maintenance operations at Perrigo, a consumer self-care and infant-formula manufacturer.
Supervising technicians, preventive maintenance, GMP compliance, budgets, safety, and continuous improvement.

• Assist with oversight and management of an NYCM Insurance commercial product line, including product development, pricing, placement, and promotion
• Manage product-related projects, initiatives, guidelines, and procedures to meet development objectives and profitability goals
• Analyze competitive landscape, market penetration, pricing, insurance exposure trends, and macroeconomic and business-related costs
• Engage internal and external stakeholders, actuarial consultants, and vendors to identify opportunities and refine product frameworks
• Prepare NYSDFS product filings, supporting analyses, filing exhibits, and responses to regulator data requests
• Analyze information using data manipulation, correlation, and statistical analysis
• Conduct field research, including customer, distribution, competitor, insurance department, and market surveys
• Identify market segments and produce customized product strategies using pricing and promotional positioning
• Submit project requests with detailed systems implementation requirements for product launches and rate changes
• Coordinate divisional activities and communications related to profitability and growth initiatives
• Prepare internal and external product performance presentations
• Develop proposals for corporate strategic profit and growth plans and action plans
• Identify and lead vendor partner negotiations, including implementation
• Make decisions in line-of-business product development and oversight
• Provide insight during annual planning and evaluate team priorities and capacity
• Support, guide, mentor, and lead team members through workload management, issue resolution, feedback, performance evaluation, and development
• Provide input on hiring, firing, and salary adjustment decisions
• Collaborate with management to foster inter-team cooperation and strengthen team unity
• Expand knowledge of other business units and explore innovative ways to enhance line-of-business performance

Product Supervisor managing commercial insurance products, pricing, filings, and profitability for NYCM Insurance

Product Supervisor

Product Supervisor overseeing commercial insurance product development, pricing, regulatory filings, and profitability at NYCM Insurance.
Leading strategic initiatives, vendor partnerships, and a product team from Edmeston, New York.

• Ensure employee safety, product quality, asset performance, and achievement of the production plan
• Participate in hiring, onboard new employees, manage performance, and implement corrective actions
• Drive continuous improvement initiatives throughout the plant
• Lead by example and foster a workplace culture that inspires and motivates associates
• Implement people development plans and verify team competencies
• Provide training on equipment operation, safety procedures, and hygiene practices
• Enforce SOP, SSOP, GMP, environmental, hygiene, and safety compliance
• Conduct sanitation audits, food safety checks, and product quality inspections
• Coach employees using the NCE approach
• Review daily target achievements and report deviations
• Develop action plans addressing root causes of failures
• Facilitate handoffs and communicate key information to peers, team members, and Production Management
• Maintain continuous line controls and take corrective action
• Manage employee and industrial relations for smooth factory operations
• Ensure adequate skill distribution to achieve the production plan
• Coordinate timely product launches
• Coordinate with quality, engineering, and administration on facility maintenance
• Review maintenance effectiveness and schedule maintenance and repairs

Production Supervisor overseeing overnight nutrition manufacturing at Nestlé Health Science

Production Supervisor – Overnight Shift

Production Supervisor leading overnight manufacturing operations for Nestlé Health Science’s nutrition and wellness products. Ensuring safety, quality, production performance, team development, and continuous improvement.

• Highlight product quality, freshness, and uniqueness through proper merchandising
• Follow recipes, use proper knife skills, and apply cooking techniques to ensure consistency
• Suggest meal ideas to customers using products from departments around the store
• Manage employee performance, including training, feedback, and development opportunities
• Lead a team of prep and line cooks
• Manage daily operations and contribute to profitability

Sushi Supervisor leading Wegmans culinary teams and fresh-food merchandising in Rochester

Sushi Supervisor

Sushi Supervisor leading prep and line cooks at Wegmans Food Markets, a family-owned grocery company. Managing culinary quality, merchandising, customer meal guidance, and team development.

• Assist the sous chefs in running the kitchen and overseeing the team
• Follow recipes, use proper knife skills, and apply cooking techniques to ensure consistency
• Suggest meal ideas to customers using products from departments around the store
• Manage employee performance, including training, feedback, and development opportunities
• Lead and develop a team of cooks
• Drive profitability and maintain a smooth kitchen environment

Cook Supervisor leading Wegmans grocery-store kitchen teams and culinary operations

Cook Supervisor

Cook Supervisor leading Wegmans grocery-store kitchen teams and culinary operations. Supporting sous chefs, ensuring food consistency, and developing cooks through training and feedback.

• Lead logistics, transportation, and fulfillment functions for efficient, compliant, cost-effective delivery operations
• Oversee team performance, operational execution, service quality, workforce management, and service goals
• Partner with pharmacy and operations leaders to align workflows and optimize fulfillment strategies
• Manage vendor relationships, shipping performance, compliance, issue resolution, and logistical operations
• Communicate operational updates, priorities, and expectations
• Oversee daily workflow, schedules, staffing assignments, and workload distribution
• Address performance and attendance concerns
• Coach, mentor, and develop team members
• Ensure pharmacy workflow processes comply with regulations and accreditation standards
• Resolve operational and pharmacy issues to limit patient or customer disruption
• Maintain patient records and delivery logs
• Provide reports to finance and leadership on delivery cost reduction strategies
• Create delivery routes and ensure driver training and vehicle maintenance
• Monitor delivery driver workload and progress-note and call analysis
• Follow up on delivery issues, track deliveries, and coordinate delivery exception retrieval and documentation
• Implement cross-training to support logistics and fulfillment coverage
• Manage shipment exceptions, investigate root causes, and implement corrective and preventive actions
• Track replacements and ensure accurate exception documentation
• Maintain technical knowledge of contracts, benefits, policies, procedures, and operational platforms
• Assist with pharmacy audits and support Patient Care Specialists and pharmacy and operations teams
• Apply conflict resolution to help patients understand policies and procedures
• Ensure HIPAA compliance with order preparation and shipping

Logistics Supervisor optimizing specialty pharmacy fulfillment and delivery operations at Reliance Rx

Logistics and Fulfillment Supervisor

Logistics Supervisor leading specialty pharmacy fulfillment, transportation, and delivery operations at Reliance Rx. Optimizing routes, compliance, shipment exceptions, staffing, and patient service quality.

• Oversee day-to-day management and leadership of the production client contracting drafting team with 8–10 direct reports
• Develop and coach the team to manage client expectations and business needs related to contract drafting and issue resolution
• Design and implement processes for efficient, accurate drafting and consistent client experience while ensuring legal compliance
• Direct client contracting support operations and resolve inquiries, issues, and requests
• Develop processes and procedures to streamline support activities and optimize efficiency and service quality
• Coach, train, and provide performance feedback to support professionals
• Analyze customer feedback and metrics to identify trends and improvement areas
• Address complex inquiries, resolve escalated issues, and build client relationships
• Collaborate with account management, finance, sales, and product development teams
• Ensure compliance with regulatory requirements, industry standards, and contractual obligations
• Administer performance evaluations and audits and make data-driven recommendations
• Monitor industry trends, market developments, and client contracting best practices

CVS Health contracting supervisor leading client contract drafting and compliance operations

Contracting Supervisor

CVS Health contracting supervisor leading client contract drafting operations and an 8–10-person team.
Improving compliance, service quality, processes, and escalated client issue resolution.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Oversee the day-to-day work functions of the assigned claims area
• Provide technical and leadership support to staff to resolve complex issues
• Develop and implement policies and procedures that comply with state and federal regulations
• Help to identify opportunities for improvements and resolve operational gaps/problems with a financial, regulatory, cost/benefit and stakeholder experience
• Serve as a point of escalation for complex claims
• Monitor claims quality reviews for accuracy, document results and identify trends and systemic root cause analysis
• Prepare reporting, analysis and insights that is consistent with defined standards to drive operational excellence
• Maintain appropriate records, files, documentation, etc.

Supervisor overseeing claims processing for health insurance organization

Supervisor managing day-to-day operations in health insurance claims processing. Leading staff and ensuring compliance with regulations and quality standards.

• Manage social service programs including budgeting, planning, implementation, and monitoring
• Oversees Coordinators as part of the Social Service team onsite
• Serves as a liaison to community agencies
• Maintains a Resource Directory of service providers
• Prepares detailed and accurate reports
• Assists Director of Social Services as needed
• Works directly with residents and internal departments to resolve issues

Social Service Supervisor managing social service programs and team compliance with HUD regulations

Social Service Supervisor

Social Service Supervisor overseeing social service programs and coordinating with community agencies in Midtown Manhattan. Leading a team to improve service delivery and resident relations while ensuring compliance with regulations.

• Supervises Prior Authorization, Concurrent Review, and/or Retrospective Review Clinical Review team to ensure appropriate care to members
• Supervises day-to-day activities of utilization management team
• Monitors and tracks UM resources to ensure adherence to performance, compliance, quality, and efficiency standards
• Collaborates with utilization management team to resolve complex care member issues
• Maintains knowledge of regulations, accreditation standards, and industry best practices related to utilization management
• Works with utilization management team and senior management to identify opportunities for process and quality improvements within utilization management
• Educates and provides resources for utilization management team on key initiatives and to facilitate on-going communication between utilization management team, members, and providers
• Monitors prior authorization, concurrent review, and/or retrospective clinical review nurses and ensures compliance with applicable guidelines, policies, and procedures
• Works with the senior management to develop and implement UM policies, procedures, and guidelines that ensure appropriate and effective utilization of healthcare services
• Evaluates utilization management team performance and provides feedback regarding performance, goals, and career milestones
• Provides coaching and guidance to utilization management team to ensure adherence to quality and performance standards
• Assists with onboarding, hiring, and training utilization management team members
• Leads and champions change within scope of responsibility
• Performs other duties as assigned
• Complies with all policies and standards

RN Supervisor managing utilization management for Centene's healthcare services

RN Supervisor, Appeals, Managed Care, UM

RN Supervisor managing utilization management, overseeing clinical teams for Centene's Health Services. Ensuring compliance, quality, and effective healthcare service utilization across member care.

• Support daily front-office and customer service operations to ensure timely, accurate, and compliant borrower support.
• Provide day-to-day guidance, coaching, and operational support to Customer Service Representatives and front-office staff.
• Monitor team performance, productivity, service levels, and quality metrics to ensure adherence to service standards and compliance requirements.
• Assist with training, onboarding, and continuous development activities to reinforce operational procedures and regulatory requirements.
• Serve as a point of escalation for borrower inquiries, account issues, and complex servicing situations, ensuring timely resolution and proper documentation.
• Monitor borrower interactions and operational activities to ensure compliance with Federal Student Aid (FSA) requirements, Telephone Consumer Protection Act (TCPA) regulations, and organizational policies.
• Collaborate with leadership, Training, Quality, and Back Office teams to identify process improvements, address operational challenges, and improve borrower experience.
• Support workforce coordination activities, including schedule adherence, queue management, and operational readiness.
• Assist in preparing operational reports, tracking trends, and identifying opportunities for service and workflow improvements.
• Promote a collaborative, accountable, and customer-focused team environment that supports operational excellence and continuous improvement.

Front Office Supervisor managing customer service for Perkins Loan Servicing Program

Front Office Supervisor – Perkins Loans

Front Office Supervisor supporting daily operations of borrower-facing customer service for Perkins Loan Servicing Program. Ensuring compliance and high-quality borrower interactions with frontline leadership and oversight.

• Prepare quarterly and annual financial statements, financial statement footnotes, quarterly accounting workpaper packages and investor reporting packages
• Prepare/facilitate the day-to-day operating activities for private equity and real estate fund administration clients, including cash management, wire setup, management fees, carried interest/waterfall calculations, subsequent closes, credit facility maintenance, deal funding, and expense payments
• Become an expert user in the firm’s fund administration technology platform
• Assist with onboarding new clients, setting up the firm’s investors, investments, new reports, LP reporting portal, etc.
• Prepare / facilitate capital calls and distribution calculations and execute these processes in the technology platform
• Maintain and update investor data as needed
• Respond to ad hoc inquiries from clients and limited partners
• Coordinate with the clients’ external auditors and tax providers to assist with the year-end audits and tax return information that is needed
• Once established help to train other new/junior level staff members

Supervisor managing fund accounting for private equity and real estate clients

Fund Services Plus Supervisor

Supervisor overseeing fund accounting and financial reporting for private equity clients. Preparing financial statements and coordinating audits while training junior staff members.

• Serve as a subject matter expert for post-production workflows, media asset management systems, and editing technologies deployed by CNN
• Design, validate, document, and deploy new workflows and production tools
• Partner with editorial, production, and engineering stakeholders to take needs and turn them into solutions that work
• Lead user acceptance testing and operational readiness efforts for new platforms, features, and workflow enhancements
• Create and deliver training, documentation, and best practices to ensure successful adoption of workflows and technologies across teams
• Troubleshoot issues with deployed MAM and edit systems, coordinating with vendors and internal stakeholders to get real data and timely resolutions
• Support and optimize media asset management workflows including ingest, metadata, search, retrieval, archive, and content delivery
• Champion workflow standards and continuous improvement initiatives across all users

Supervisor for Post Production Enablement at CNN in New York

Post Production Enablement Supervisor

Supervisor overseeing post production workflows and media asset management at CNN's New York bureau. Partnering with teams to improve video content creation processes and drive technology adoption.

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Responsible for scheduling all activities of the Field Specialists to ensure customers technical needs are met.
• Responsible for the scheduling of all reactive calls, committing arrival time to customers to ensure J&J meets our Service Level Agreements.
• Responsible for scheduling all proactive calls to ensure all preventative maintenance, required updates, and appropriate retrofits are completed within specified time frames.
• Responsible for initiating technical escalations as necessary to ensure timely repair of equipment.
• Responsible for level loading work across the Field Specialists, managing overtime, approving time off, and scheduling training for all assigned Field Specialists.
• Responsible for approving expenses, monitoring individual team member performance and area metrics.
• Responsible for driving regulatory compliance and auditing of Field Specialist's tools, parts and administration.
• Other duties as assigned.

Territory Supervisor managing field service staff for Johnson & Johnson Vision

Territory Supervisor, Northeast

Territory Supervisor overseeing field service operations across multiple states for Johnson & Johnson Vision. Ensuring compliance, scheduling activities, and managing team performance for effective customer service delivery.

• Supervise day-to-day team activities to ensure operational excellence and compliance
• Drive, reinforce, and demonstrate meeting Operational, Customer, and Sales objectives
• Provide supervisory oversight to a team of advice and service colleagues
• Engage in conversations with customers and facilitate loan products applications
• Lead, develop, and coach the team on delivering effective Customer service
• Monitor workflows for the teller team and platform, prioritizing tasks and delegating duties
• Engage in Lobby leadership and represent the bank as the first point of contact for Customer inquiries

Store Supervisor managing team activities and customer engagement at TD Bank

Store Supervisor – Full Time

Store Supervisor managing day-to-day team activities to ensure operational excellence at TD Bank. Engaging in customer interactions, supervising staff, and working towards sales objectives.

• Deliver on complex client cyber diligence engagements and analyze/assess vulnerabilities in infrastructure and applications
• Investigate available tools and counter-measures to remedy detected vulnerabilities
• Recommend solutions and best practices to clients
• Work as a team member servicing Private Equity (PE) and Corporate Strategic buyers
• Demonstrate communication with high-level counterparts
• Participate in delivering quality technology planning and strategy

Cyber Diligence Supervisor managing complex client cyber diligence engagements

Supervisor – Cyber M&A Diligence

Cyber Diligence Supervisor managing complex client cyber diligence engagements for Private Equity and Corporate Strategic buyers. Analyzing vulnerabilities and recommending best practices in technology.

• Supervise the logistical aspects of front of house and concession operations for the Iris Cantor Theatre
• Monitor and update digital signage in lobby areas
• Supervise and coordinate receptions with high profile guests

Supervising front of house and concession operations for Iris Cantor Theatre

Front of House and Administrative Supervisor

Supervising logistical operations and guest receptions for the Iris Cantor Theatre at NYU. Collaborating with the ICT Operations Manager for signage and event coordination.

• Manage, coordinate, and control airport activities for ramp services functions.
• Monitor the quantity and quality of work performance within assigned areas.
• Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.
• Ensure compliance with company rules, standards, and contractual agreements.
• Monitor and enforce budgetary controls and manning requirements.
• Communicate with Airport Board officials and individual customers as needed.
• Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.
• Maintain operations in compliance with corporate security programs and TSA regulations.
• Conduct required company audits to ensure continuity and compliance.
• Implement and clarify the site-specific security plan, ensuring all staff have proper ID badges.
• Promote a respectful and equitable work environment for employees, customers, vendors, and third parties.
• Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.
• Coordinate with all departments to meet operational needs, including catering, fueling, and maintenance.
• Represent the company in assigned capacities.
• Regularly report to work and meet job expectations.
• Demonstrate strong analytical, mathematical, and problem-solving abilities.
• Interpret technical instructions and adapt to various abstract and concrete challenges.

Ramp Services Supervisor overseeing operations at Worldwide Flight Services

Ramp Services Supervisor

Ramp Services Supervisor managing ramp operations for cargo delivery and safety compliance at Worldwide Flight Services. Ensuring high standards of performance and employee relations at airport locations.

Supervisor jobs in New York

See all jobs on JobTailor

Copy Supervisor

Maintenance Supervisor – 3rd Shift

Product Supervisor

Production Supervisor – Overnight Shift

Sushi Supervisor

Cook Supervisor

Logistics and Fulfillment Supervisor

Contracting Supervisor

Claims Supervisor

Claims Supervisor

Social Service Supervisor

RN Supervisor, Appeals, Managed Care, UM

Front Office Supervisor – Perkins Loans

Fund Services Plus Supervisor

Post Production Enablement Supervisor

Territory Supervisor, Northeast

Store Supervisor – Full Time

Supervisor – Cyber M&A Diligence

Front of House and Administrative Supervisor

Ramp Services Supervisor