Contracting Supervisor

CVS Health

CVS Health contracting supervisor leading client contract drafting operations and an 8–10-person team. Improving compliance, service quality, processes, and escalated client issue resolution.

Posted 8/4/2026full-timeRemote • Idaho, New York, Vermont • 🇺🇸 United StatesMid-LevelSenior💰 $46,988 - $112,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing a client contracting drafting team, with a focus on process optimization, legal compliance, and client relationship management. Proficient in analyzing metrics and feedback to drive improvements and ensure high service quality.

Highest-signal resume keywords

Supervisory ExperienceContracts ExperienceBusiness IntelligenceProblem SolvingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract DraftingProcess DesignData AnalysisPerformance EvaluationLegal Compliance

Soft Skills

CoachingTeamworkDecision-MakingAgilityGrowth Mindset

Tools & Technologies

Microsoft ExcelSalesforce

Industry Keywords

Healthcare ExperienceClient ContractingRegulatory ComplianceService QualityMarket Developments

About the role

Key responsibilities & impact

Oversee day-to-day management and leadership of the production client contracting drafting team with 8–10 direct reports
Develop and coach the team to manage client expectations and business needs related to contract drafting and issue resolution
Design and implement processes for efficient, accurate drafting and consistent client experience while ensuring legal compliance
Direct client contracting support operations and resolve inquiries, issues, and requests
Develop processes and procedures to streamline support activities and optimize efficiency and service quality
Coach, train, and provide performance feedback to support professionals
Analyze customer feedback and metrics to identify trends and improvement areas
Address complex inquiries, resolve escalated issues, and build client relationships
Collaborate with account management, finance, sales, and product development teams
Ensure compliance with regulatory requirements, industry standards, and contractual obligations
Administer performance evaluations and audits and make data-driven recommendations
Monitor industry trends, market developments, and client contracting best practices

Requirements

What you’ll need

3–5 years of supervisory experience
5–7 years of contracts experience
Adept at execution and delivery, including planning, delivering, and supporting
Adept at business intelligence
Adept at problem solving and decision-making
Adept at collaboration and teamwork
Adept at growth mindset, agility, and developing yourself and others
Microsoft Excel preferred
Salesforce preferred
Healthcare experience preferred
Bachelor's degree preferred or equivalent work experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program eligibility