Supervisor

• Write headlines and body copy for digital tactics including websites, interactive visual aids, videos, banners, landing pages, and emails for branded and unbranded HCP clients
• Translate scientific information into compelling and memorable messages for HCP campaigns
• Champion creative thinking for campaigns and initiatives that advance creative strategy and brand personality
• Prepare materials for client copy approval submissions, referencing and annotating pieces according to AMA style
• Collaborate with Art Directors, Designers, Developers, Account teams, and Strategy teams from job initiation through digital deployment
• Independently lead multiple projects, sometimes for different brands or industries
• Present work clearly and expertly to clients and internal team members
• Serve as brand steward and category champion for assigned healthcare/pharma accounts, reporting to a Creative Director and owning day-to-day writing responsibilities

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients

Copy Supervisor

Copy Supervisor creating healthcare advertising for Real Chemistry’s pharmaceutical and biotech clients.
Writing HCP campaigns across digital media while stewarding brands and presenting creative work.

• Supervise the day-to-day activities of a claims handling unit
• Oversee the investigation of insurance claims
• Ensure corporate claims handling procedures and priorities are followed
• Ensure budget and productivity requirements are met
• Ensure department targets for customer service quality and priorities are met
• Participate in hiring, training, evaluation, and development of claims staff
• Manage the day-to-day handling and settlement of claims
• Oversee processing and tracking of documents and making payments
• Track trends and communicate with underwriting

Claims supervisor overseeing commercial liability claims for a U.S. property/casualty insurer

Claims Supervisor II – Commercial G/L

Claims Supervisor overseeing commercial general liability claims for PHLY, a U.S. property/casualty insurer.
Supervising adjusters, investigations, settlements, staff development, and underwriting communication.

• Lead a team of Leidos employees and sub-contractors, aligning team direction and goals with organizational and customer missions
• Manage daily contractor operations and serve as the focal point for contractor-assigned tasks
• Address and mediate performance issues
• Provide guidance, support, and resources to team members
• Foster employee growth, continuous learning, and skill enhancement
• Manage team staffing activities and resolve disputes or disagreements
• Work with supported customers and engineers across other NOCs to maximize network availability and minimize mission and operational impact
• Monitor network alarms using platform-specific network management tools
• Document outages, degradations, isolations, escalations, and resolutions throughout service-impacting network incidents
• Assess network incidents and deficiencies and recommend resolutions involving routers, switches, crypto devices, routing, Cisco, Juniper, MSPP, optical transport networks, MPLS, TDM, and SDH/SONET

Transport/IP shift supervisor supporting Leidos defense networks and DISA mission services

Transport/IP Shift Supervisor

Transport/IP Shift Supervisor leading network operations for Leidos, a defense and digital-mission technology provider. Supporting DISA services, incident response, network availability, and team performance.

• Hire, train, direct, evaluate, and supervise clinical support staff, including corrective actions when necessary
• Develop support staff schedules to ensure coverage six days a week
• Evaluate staff productivity and efficiency; lead staff meetings and oversee special projects
• Oversee daily office operations, including space allocation, supplies, phones, and equipment
• Monitor service levels and technical performance; create scripts, procedures, feedback, and professional growth plans
• Coordinate physician and therapist scheduling to optimize revenue
• Establish and monitor administrative office operation protocols
• Collaborate with BHS leadership on policies, procedures, issue resolution, and process improvements
• Teach annual EMR classes to master-level externs and train new associates and medical residents
• Provide ongoing EMR consultation, troubleshooting, and training
• Create and update EMR training materials
• Monitor billing batch errors and assist with practice management software installations and upgrades
• Lead administrative system testing, aggregate defects, track resolution, and participate in user acceptance test planning
• Supervise support staff change efforts for EMR-integrated technologies
• Update billing-related tables, including procedure codes and fee matrices
• Monitor and approve payroll for hourly and administrative employees; manage holiday schedules
• Serve as BHS Department Safety Liaison and participate in safety and security committees
• Lead Environment of Care and Life Safety accreditation, licensure, and certification efforts
• Monitor safety issues, train administrative staff on safety protocols, and resolve Environment of Care issues
• Maintain HR files, serve as liaison to HR Direct, and represent HR compliance during audits and surveys
• Manage clinicians' licenses, insurer paneling, and malpractice insurance
• Supervise PHI archiving, chart keeping, and medical records/release-of-information coordination
• Lead a team in a high-volume multidisciplinary behavioral health clinic
• Model and train de-escalation strategies for difficult patients

Administrative Supervisor leading behavioral health clinic operations for Advocate Health

Administrative Supervisor

Administrative Supervisor leading staffing, billing, EMR, payroll, safety, and compliance for Advocate Health’s behavioral health clinics. Managing operations across Mount Prospect and Buffalo Grove offices.

• Support Installation Manager(s) in leading the installation, project management, and service teams
• Increase branch operating profit by improving first-time-through (FTT) performance and reducing retail location remakes
• Conduct at least two days per week of ride-along field training using observation and demonstration
• Debrief with Installation Manager(s) and document training results
• Provide performance feedback to improve installation, project management, and service performance
• Analyze individual and team metrics to identify training focus areas
• Develop and deliver training on FTT rate, remakes, construction, service, installation, and homeowner satisfaction
• Partner with branch leadership to resolve open issues and identify improvement areas
• Improve back-office installation, project management, and service processes and paperwork
• Partner with product knowledge experts to develop and deliver monthly team and product training
• Meet or exceed planned margins and revenue goals through workforce capability and appropriate outsourcing
• Coordinate with Sales and Customer Process functions to align resources with demand fluctuations
• Lead installation-process safety initiatives and ensure safe practices are followed
• Ensure completion of required regulatory training and compliance with regulatory procedures
• Participate on the CORO Safety Committee
• Directly train, manage, and coach employees and subcontractors involved in the installation process

Installation Supervisor leading window and door installation operations for Andersen

Installation Supervisor

Installation Supervisor leading Andersen’s window and door installation operations. Training teams, improving installation quality, safety, customer satisfaction, margins, and branch performance.

• Supervise, monitor, coach, and advise operating and management personnel on company safety policies, procedures, and programs
• Provide leadership to improve company safety performance and drive safety toward top-decile performance levels
• Drive personal accountability for safety across the business segment
• Assist operating groups with planning, conducting, and evaluating safety meetings
• Support employee safety committees
• Interpret federal and state safety regulations and recommend compliance methods
• Conduct field safety observations, identify potential risks, and communicate follow-up actions
• Provide positive and constructive safety coaching
• Assist with analysis of safety-related incidents to prevent recurrence
• Develop, maintain, and analyze statistical data to identify trends and improvement opportunities
• Assist in developing and administering injury and illness prevention and hazard recognition programs
• Assist in administering safety recognition programs
• Lead safety projects and initiatives addressing high-risk areas or injury experience
• Collaborate with Customer Operations safety personnel on materials and products for operating groups
• Provide support during outages, storms, and emergencies, including extended hours, weekends, holidays, and travel

Safety Supervisor protecting Ameren Illinois energy operations through field safety leadership and compliance

Safety Supervisor – Senior Safety Supervisor

Safety Supervisor leading field observations, incident prevention, regulatory compliance, and safety programs for Ameren Illinois energy operations. Supporting storm and outage response across central and southern Illinois.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Responsible for all day-to-day manufacturing and quality operations on the seamless mill
• Perform daily mill inspections with an eye for safety and productivity issues
• Coordinate with mill support groups to design and implement countermeasures
• Conduct shift safety meetings and daily toolbox talks
• Train employees on safe work practices
• Conduct daily safe job observations
• Use LEAN tools from the Rocky Mountain Steel Business System to engage employees to continuously improve mill operations
• Schedule and maintain shift manpower for mill operations and training
• Manage an operational and quality team during manufacturing operations and while performing operational maintenance of mechanical equipment including hydraulic, pneumatic, electrical, and mechanical systems
• Use quality standards to evaluate product conformance and troubleshoot quality issues promptly
• Maintain and correct electronic and written records including shift performance, heat traceability, and quality assurance
• Work with shipping department and railroad to manage truck and rail transfers

Shipping Supervisor overseeing manufacturing and quality operations in seamless mill plant

Shipping Supervisor

Shipping Supervisor managing day-to-day operations and quality assurance in seamless mill. Collaborating with teams to enhance safety and productivity in a manufacturing environment.

• Manage daily production activities within a value stream and evaluates efficiency data on a daily basis.
• Ensures personnel follow established procedures and approved processes to meet goals and objectives in a safe and clean working environment.
• Delegates responsibility and authority to the appropriate personnel to ensure value stream functions effectively while maintaining overall accountability.
• Evaluates the performance and advancement potential of each employee through analysis of production within the value stream.
• Develops and manages the training program- within value stream including identifying schedules, and recording training opportunities for all production employees.
• Consistently enforces all company policies and resolves personnel problems and conflicts to include disciplinary action when appropriate.
• Informs the appropriate departments of major production issues throughout the facility, when appropriate, while maintaining overall responsibility for the assigned value stream.
• Participates in the resolution of problems, as a leader. Escalates within the management hierarchy when necessary.
• Actively facilitates continuous improvement projects within the assigned value stream.
• Creates an environment where employees feel valued, challenged, and empowered.
• Maintains a safe work environment by taking the necessary actions to ensure safety of all employees.
• Submits accurate written reports of all accidents to the SHER team within 24 hours of the incident; includes possible corrective action to avoid similar incidents in the future.
• All food safety incidents must immediately be escalated to quality management per the escalation process.
• Maintain work schedules and coordinate employee vacations per assigned value stream.
• Provide accurate employee and attendance payroll records.
• Must be trained to effectively operate the payroll system.
• Maintain tool supply per assigned value stream to ensure employees have the necessary equipment to fulfil daily assignments.

Production Supervisor managing manufacturing operations for Perfetti Van Melle.

Value Stream Supervisor

Production Supervisor overseeing production activities and leading continuous improvement in manufacturing for Perfetti Van Melle, a global confectionery company.

• Support daily front-office and customer service operations to ensure timely, accurate, and compliant borrower support.
• Provide day-to-day guidance, coaching, and operational support to Customer Service Representatives and front-office staff.
• Monitor team performance, productivity, service levels, and quality metrics to ensure adherence to service standards and compliance requirements.
• Assist with training, onboarding, and continuous development activities to reinforce operational procedures and regulatory requirements.
• Serve as a point of escalation for borrower inquiries, account issues, and complex servicing situations, ensuring timely resolution and proper documentation.
• Monitor borrower interactions and operational activities to ensure compliance with Federal Student Aid (FSA) requirements, Telephone Consumer Protection Act (TCPA) regulations, and organizational policies.
• Collaborate with leadership, Training, Quality, and Back Office teams to identify process improvements, address operational challenges, and improve borrower experience.
• Support workforce coordination activities, including schedule adherence, queue management, and operational readiness.
• Assist in preparing operational reports, tracking trends, and identifying opportunities for service and workflow improvements.
• Promote a collaborative, accountable, and customer-focused team environment that supports operational excellence and continuous improvement.

Front Office Supervisor managing customer service for Perkins Loan Servicing Program

Front Office Supervisor – Perkins Loans

Front Office Supervisor supporting daily operations of borrower-facing customer service for Perkins Loan Servicing Program. Ensuring compliance and high-quality borrower interactions with frontline leadership and oversight.

• Coordinate and supervise the activities of employees in the Custodial program
• Train and instruct employees in tasks, safety, policies, and procedures
• Ensure that custodial services meet the needs of the site
• Ensure custodial personnel have the equipment and supplies necessary to perform their job
• Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs
• Evaluate and recommend new custodial supplies and equipment by conducting testing
• Ensure specified contract services are provided by the contractor by inspecting the work performed
• Advises the immediate supervisor when shortcomings or other deficiencies of work are noted
• Report employee personnel and customer issues to supervisor
• Report accidents and incidents to the supervisor immediately
• Carry out management responsibilities in accordance with the organization's policies and applicable laws
• Interview, hire, plans, assign, and direct work
• Ensure each team member works in conformance with SBM policies and procedures
• Ensure operational excellence through training, coaching, disciplining, and encouragement of team members
• Address complaints and resolve problems
• Monitor employees for proper use of personal protective equipment, and supplies
• Provide recommendations for corrective action on areas that need improvement
• Review and maintain employee’s records such as attendance and metric data

Custodial Supervisor ensuring cleanliness and sanitation in assigned areas

Custodial Supervisor

Custodial Supervisor responsible for supervising custodial employees and ensuring sanitation compliance. Overseeing cleaning operations, training staff, and conducting inspections to maintain quality standards.

• Prepare quarterly and annual financial statements, financial statement footnotes, quarterly accounting workpaper packages and investor reporting packages
• Prepare/facilitate the day-to-day operating activities for private equity and real estate fund administration clients, including cash management, wire setup, management fees, carried interest/waterfall calculations, subsequent closes, credit facility maintenance, deal funding, and expense payments
• Become an expert user in the firm’s fund administration technology platform
• Assist with onboarding new clients, setting up the firm’s investors, investments, new reports, LP reporting portal, etc.
• Prepare / facilitate capital calls and distribution calculations and execute these processes in the technology platform
• Maintain and update investor data as needed
• Respond to ad hoc inquiries from clients and limited partners
• Coordinate with the clients’ external auditors and tax providers to assist with the year-end audits and tax return information that is needed
• Once established help to train other new/junior level staff members

Supervisor managing fund accounting for private equity and real estate clients

Fund Services Plus Supervisor

Supervisor overseeing fund accounting and financial reporting for private equity clients. Preparing financial statements and coordinating audits while training junior staff members.

• Supervise, train, and support front desk agents in daily operations.
• Monitor check-in, check-out, and reservation processes to ensure accuracy and guest satisfaction.
• Handle escalated guest issues and complaints with professionalism and problem-solving skills.
• Oversee cash handling, credit card processing, and ensure financial accuracy at the front desk.
• Coordinate with housekeeping, maintenance, and other departments to meet guest needs.
• Maintain proper staffing levels and manage shift scheduling for front desk team.
• Conduct daily shift briefings and communicate key information to staff.
• Ensure compliance with hotel policies, procedures, and brand standards.
• Assist with night audit functions and reporting when necessary.
• Maintain a professional and welcoming lobby/front desk environment.
• Have a true understanding of all hotel operations including hours, pricing, Marriott Bonvoy, and local information in order to speak to our guests with the utmost knowledge.

Front Desk Supervisor overseeing daily operations at Chicago Marriott Naperville

Front Office Supervisor

Front Desk Supervisor overseeing daily operations and guest service at Chicago Marriott Naperville. Leading the front desk team and ensuring compliance with hotel policies and procedures.

• Under the guidance of a Senior Supervisor, this position provides direct supervision, training and consultation to a team of 40 to 50 Home Care Aides.
• Ensures that day-to-day service delivery is coordinated and provided efficiently and in accordance with best practice standards and the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures.

HCS Supervisor providing supervision and training to Home Care Aides

HCS Supervisor

HCS Supervisor responsible for supervising and training a team of Home Care Aides under the guidance of a Senior Supervisor. Ensures efficient service delivery and compliance with state regulations.

• Supervise a team of 5+ Dispute Analysts and Specialists
• Set individual and team goals for case throughput, resolution quality, and recovery rate
• Build capability across the team through structured training on dispute types
• Oversee end-to-end investigation of claims
• Negotiate resolutions with carriers and vendors
• Define and document standard operating procedures
• Serve as escalation point for contested or executive-visible claims
• Identify recurring dispute drivers and partner with various teams to eliminate root causes

Dispute Resolution Supervisor managing customer disputes at AirLife

Dispute Resolution Supervisor

Dispute Resolution Supervisor for AirLife overseeing dispute resolution processes. Managing a team to handle order and shipment discrepancies ensuring customer satisfaction.

• Oversee the day-to-day operations of the air import & export team
• Ensure all shipments are processed accurately and timely
• Supervise and coordinate the activities of a team of air import and export coordinators
• Communicate with customers, carriers, and other stakeholders
• Resolve issues related to shipments like delays, damages, or customs clearance problems
• Ensure compliance with relevant laws and regulations

Air Freight Supervisor overseeing import & export operations at DSV

Air Freight Supervisor

Air Freight Supervisor overseeing day-to-day air import & export operations at DSV. Responsible for ensuring timely processing of shipments and excellent customer service.

• As directed and assigned by the Installation Manager, oversee and direct onsite installations of Ipsen furnaces including that of people management.
• Learning and understanding the requirements for installing Ipsen vacuum furnaces.
• Working onsite to either complete the installation of the furnace independently, with a team of Ipsen field service personnel, or with contractors engaged by Ipsen for the project.
• Monitoring work for accuracy and quality, identifying issues such as loose or missing fittings and poor wire connections.
• Ensuring repairs or corrections are made as necessary.
• Overseeing site safety requirements for Ipsen employees, contractors, vendors, and customer employees.
• Maintaining the installation budget, by using available tools to control costs, lost time, and overtime.
• Carefully reviewing any contractor change order requests, determining validity.
• Leading the on-site team day to day — assigning where people work, setting work priorities, and determining what must be completed before close of day.
• Communicating with the customer daily providing updates on work activities, goal progress, and near term objectives.

Installation Supervisor overseeing onsite installations of Ipsen furnaces

Installation Supervisor responsible for overseeing installations of Ipsen vacuum furnaces. Leading technical work and managing effective teams while ensuring project accuracy and safety.

• Deliver on complex client cyber diligence engagements and analyze/assess vulnerabilities in infrastructure and applications
• Investigate available tools and counter-measures to remedy detected vulnerabilities
• Recommend solutions and best practices to clients
• Work as a team member servicing Private Equity (PE) and Corporate Strategic buyers
• Demonstrate communication with high-level counterparts
• Participate in delivering quality technology planning and strategy

Cyber Diligence Supervisor managing complex client cyber diligence engagements

Supervisor – Cyber M&A Diligence

Cyber Diligence Supervisor managing complex client cyber diligence engagements for Private Equity and Corporate Strategic buyers. Analyzing vulnerabilities and recommending best practices in technology.

• Provides visible, hands-on leadership and operational oversight for inpatient rehabilitation unit
• Ensures the delivery of high-quality, patient-centered care
• Coordinates 24/7 clinical operations, staff performance, and interdisciplinary collaboration
• Maintains a consistent presence on the unit
• Supports patient care and problem-solves in real time
• Drives clinical excellence
• Manages personnel in assigned area
• Monitors employee performance and ensures timely communication
• Develops and revises department policies and procedures
• Supports staffing and resource allocation
• Addresses real-time operational concerns
• Participates in direct patient care as needed

RN Supervisor overseeing inpatient rehabilitation services at Carle Health

RN Supervisor – Inpatient Rehabilitation

RN Supervisor providing leadership and operational oversight for inpatient rehabilitation services at Carle Health. Ensuring high-quality patient care and staff performance with collaboration across disciplines.

• Responsible for ensuring compliance with all safety rules
• Schedules and oversees distribution and label line staff
• Responsible for managing the special packaging, labeling functions to ensure volume and variable costs are within guidelines set by the annual operating plan
• Responsible for directing training and development of full-time hourly and seasonal employees to achieve desired quality, safety, and production goals
• Obtain variable production costs that meet or exceeds operating plan
• Provide direction and leadership to maintain and centralize labeling, packaging, and distribution functions to operate at approved levels set in annual operating plan
• Responsible to ensure that volume efficiencies and fixed and variable cost containments stay within guidelines set by annual operating plan
• Ensure accurate inventory of finished product is maintained
• Assist in directing capital improvement and maintenance programs
• Responsible for adjusting staff to improve variable costs and efficiencies
• Participate in the development and implementation of capital budget projects as assigned to ensure effective and efficient installations that will achieve desired operational results
• Ensure compliance with all approved and applicable safety rules
• Promote positive employee/labor relations, while ensuring compliance with all regulatory obligations and corporate guidelines regarding personnel management
• Support and facilitate in the implementation of continuous improvement initiatives

Temporary Distribution Supervisor overseeing distribution operations at Fresh Del Monte Produce.

Seasonal Supervisor – Distribution

Temporary Distribution Supervisor managing distribution operations and labeling at Fresh Del Monte Produce. Ensuring safety compliance and training seasonal employees.

Supervisor jobs in Illinois

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Copy Supervisor

Claims Supervisor II – Commercial G/L

Transport/IP Shift Supervisor

Administrative Supervisor

Installation Supervisor

Safety Supervisor – Senior Safety Supervisor

Claims Supervisor

Shipping Supervisor

Value Stream Supervisor

Front Office Supervisor – Perkins Loans

Custodial Supervisor

Fund Services Plus Supervisor

Front Office Supervisor

HCS Supervisor

Dispute Resolution Supervisor

Air Freight Supervisor

Installation Supervisor

Supervisor – Cyber M&A Diligence

RN Supervisor – Inpatient Rehabilitation

Seasonal Supervisor – Distribution