Transport/IP Shift Supervisor

Leidos

Transport/IP Shift Supervisor leading network operations for Leidos, a defense and digital-mission technology provider. Supporting DISA services, incident response, network availability, and team performance.

Posted 8/10/2026full-timeShiloh • Illinois, Montana • 🇺🇸 United StatesJuniorMid-Level💰 $59,150 - $106,925 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing IT operations and team leadership, with a focus on network management and incident resolution. Holds relevant certifications and possesses a strong understanding of network topologies and performance management.

Highest-signal resume keywords

Team LeadershipNetwork ManagementDoD-8570 IAT Level 2 CertificationIncident ResolutionStaff Supervision

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network Incident AssessmentRouter ConfigurationSwitch ConfigurationCiscoJuniperMPLSTDMSDH/SONETTransport Network TopologiesAlarm Surveillance

Soft Skills

Conflict ResolutionEmployee DevelopmentCommunicationTeam CollaborationPerformance Management

Tools & Technologies

Network Management ToolsMicrosoft Office SuiteOutlookExcelWordAccessPowerPointTeams

Certifications & Qualifications

DoD-8570 IAT Level 2 CertificationSecurity+ CE

Industry Keywords

DoD Secret Security Clearance24x7 Shift Work EnvironmentTech Control Facility ExperienceCyber Transport ExperienceTelco NOC Experience

About the role

Key responsibilities & impact

Lead a team of Leidos employees and sub-contractors, aligning team direction and goals with organizational and customer missions
Manage daily contractor operations and serve as the focal point for contractor-assigned tasks
Address and mediate performance issues
Provide guidance, support, and resources to team members
Foster employee growth, continuous learning, and skill enhancement
Manage team staffing activities and resolve disputes or disagreements
Work with supported customers and engineers across other NOCs to maximize network availability and minimize mission and operational impact
Monitor network alarms using platform-specific network management tools
Document outages, degradations, isolations, escalations, and resolutions throughout service-impacting network incidents
Assess network incidents and deficiencies and recommend resolutions involving routers, switches, crypto devices, routing, Cisco, Juniper, MSPP, optical transport networks, MPLS, TDM, and SDH/SONET

Requirements

What you’ll need

Bachelor's degree and 2–4 years of prior relevant experience, or master's degree with less than 2 years of relevant experience, or equivalent combination of education and experience
DoD-8570 IAT Level 2 baseline certification, such as Security+ CE or equivalent, held prior to start date
Ability to work in a 24x7 shift work environment
U.S. Citizenship
Active DoD Secret security clearance
Working knowledge of Transport and IP network topologies
Prior experience managing and supervising staff in IT or Operations
Preferred: tech control facility or cyber transport experience
Preferred: circuit actions and vendor experience
Preferred: IP architecture experience
Preferred: Telco NOC, inside or outside plant experience
Experience with Microsoft Office suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams
Experience with alarm surveillance, fault management, LAN maintenance, performance management, or change management

Benefits

Comp & perks

Health and Wellness programs
Income Protection
Paid Leave
Retirement