Solutions Engineer

• Responsible for Strategy, Architecture, and Innovation, spanning business, application, platform, and data domains
• Interacts with senior business and technology leaders to bridge business needs with technology strategies
• Develops solution and data architecture and resolves complex issues through requirements analysis
• Designs solution architecture for large or complex programs
• Defines and governs data architecture patterns
• Provides architectural leadership for data platforms and ecosystems
• Develops solutions that account for non-functional requirements

Solution Architect – Strategy, Data Architecture

• Define and govern end-to-end architecture for Workday Financials, Accounting Center, and enterprise integration platforms, setting engineering standards for quality, security, and scalability
• Architect and deliver secure, scalable Workday-MuleSoft integrations across Salesforce, RevRec, Vertex, and banking platforms, driving API-led connectivity best practices and integration reliability
• Lead adoption of AI developer tools (Cursor, Copilot, CodeWhisperer) and automation platforms, embedding AI-assisted practices into the engineering workflow and prototyping agentic AI use cases for finance
• Design and operate cloud-native integration infrastructure on AWS and/or GCP, modernizing legacy patterns with event-driven, serverless, and microservices approaches aligned to cloud governance standards
• Mentor engineers through architecture and code reviews, foster a culture of continuous learning and experimentation, and collaborate cross-functionally to deliver end-to-end solutions at scale

Lead Software Engineer – Workday Finance Integrations

• Own the API & Integrations Platform: Define and steward Nliven's external-facing APIs and integration points- contracts, versioning, authentication and authorization, webhooks and event delivery, idempotency, rate limiting, and observability- so partners and third-party systems can build on us safely and reliably.
• Drive Architectural Modernization: Actively contribute to the decoupling of our monolithic application, designing and implementing new service-oriented architectures that enable independent deployment and team autonomy.
• Elevate Quality and Reliability: Introduce and champion SRE principles, SLOs, and automated quality gates into our development lifecycle to ensure high system reliability- quality is the whole team's responsibility, and you help make that real.
• Be a Force Multiplier for the Team: Serve as a senior technical leader and mentor for engineers, setting technical direction through teaching, reviewing, and pairing rather than top-down mandate.
• Lead Third-Party Integrations: Architect and deliver integrations with external partners (payments, CRM, marketing, identity, partner systems), making them reliable and easy for other engineers to build on.
• Collaborate with Product and Design teams from discovery onward to develop solutions that align with business objectives and deliver high customer value.
• Lead the technical design and architecture of new features and products, making critical decisions about technology stack, system integrations, and architectural patterns.
• Create and maintain comprehensive technical documentation, including system designs, API specifications, and architectural diagrams- with a high bar for external-facing developer documentation.
• Lead and participate in code reviews, ensuring adherence to engineering best practices and supporting our internal open-source model of code stewardship.
• Develop and enforce coding standards, best practices, and design principles across the engineering team.
• Champion shipping in small, complete vertical slices- supported by trunk-based development and feature flags- over large, risky releases.
• Troubleshoot performance bottlenecks and optimize system reliability.
• Stay up to date with emerging technologies, evaluating their potential impact and adoption.
• Contribute to architectural discussions and long-term technical roadmaps.
• Solve complex technical challenges related to performance, scalability, and security.

Staff Software Engineer – Partners & Integrations

• Act as the primary technical liaison between Marketing and Enterprise IT, translating business requirements into scalable, secure technical solutions
• Design, build, and maintain back-end services, APIs, and automated solutions to streamline operations and reduce manual maintenance overhead
• Develop and support secure middleware and backend‑for‑frontend (BFF) services to seamlessly integrate with DaVita enterprise systems (e.g., Fuse, internal APIs)
• Support and execute cloud database migrations and architecture modernization to address existing business and technical pain points
• Design, implement, and maintain robust integrations between our digital platforms and Salesforce to support marketing automation, lead routing, and CRM initiatives
• Support database interactions and data management activities in Microsoft SQL Server and Google Cloud SQL environments
• Optimize application security, risk compliance, and back-end performance, maintaining strict adherence to OWASP best practices
• Provide technical leadership and mentorship, contributing to technical architecture decisions, CI/CD pipelines, code reviews, and shared engineering standards
• Collaborate closely with Product Managers, UX/UI Designers, and cross‑functional partners utilizing Agile/Scrum development methodologies.

Senior Backend and Integration Engineer

• Lead or contribute to the resolution of complex incidents that span multiple systems, teams, or technology layers.
• Troubleshoot issues across interconnected environments and help identify the true source of failure.
• Use structured problem-solving methods such as divide-and-conquer, hypothesis testing, and root cause analysis.
• Take end-to-end ownership of problems, partnering with specialists and stakeholders through mitigation, resolution, and follow-up.
• Contribute to blameless postmortems and help translate lessons learned into practical improvements.
• Improve how the team collects data, analyzes incidents, and responds at scale by building repeatable and efficient operational workflows.
• Identify opportunities to reduce manual work through scripting, automation, better tooling, and clearer operational processes.
• Serve as a technical leader and single point of ownership for complex customer issues, coordinating specialists while maintaining clear communication throughout the lifecycle of the problem.
• Mentor other engineers and help strengthen a solution-oriented engineering culture built on learning, collaboration, and continuous improvement.

Complex Solutions Engineer – Engineering Resolution

• Own the full pre-sales technical experience for MSP and enterprise accounts
• Collaborate closely with Account Executives and Sales Leadership to drive channel growth
• Partner with onboarding and Customer Success teams to accelerate time-to-value
• Support the review and alignment of technical content within RFPs and RFIs
• Serve as a strategic voice between Sales and Product
• Build and maintain reusable technical assets
• Represent NinjaOne at MSP and IT channel events

Enterprise Solutions Engineer – MSP

• Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
• Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
• Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
• Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
• Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.

Head of Solutions Engineering

• Develop and demonstrate software that supports quantum computing applications and HPC-QC system management through job management, scheduling, compilation, and workflow frameworks.
• Create software adapters that connect quantum computing software tools (compilers, SDKs) with other tools using open standards where possible.
• Evaluate open-source and commercial software for inclusion in integrated HPC-QC environments.
• Develop functional and unit tests, support code quality with automated testing and continuous integration.
• Assist with code reviews and improve software prototypes.
• Create mock-up and test bed systems to demonstrate HPC-QC software capabilities.
• Prepare internal and external demonstrations, create technical documentation, and write portions of research papers relating to software development efforts.
• Contribute to the development of open specifications and standards to support interoperability in quantum computing.

Senior Software Engineer – Integrated HPC & Quantum Solutions

• Lead a global, multi-layered team. Manage and develop distributed managers and their teams of Sales Engineers and Solutions Consultants across regions. Hire, coach, and retain top technical talent; set clear career paths; and build a culture of technical excellence, curiosity, and customer obsession.
• Own the technical win in pre-sales. Lead the Sales Engineering team to drive pipeline conversion through world-class demos, proofs of concept, technical discovery, and value engineering — consistently earning the technical decision.
• Own the post-sales technical escalation path. Lead the Solutions Consultants team as the technical escalation path for CSMs and the driver of technical cross-sell across our product suite. (Note: with a dedicated Professional Services team being stood up, Solutions Consultants are not expected to own customer onboarding today — though this scope may evolve.)
• Stay hands-on when it counts. Be willing and able to personally jump into a high-stakes customer call and lead it — you set the technical bar by example, not just from the org chart.
• Elevate RFPs and security assessments. Build a scalable, high-quality function for RFPs, security questionnaires, and technical/security assessments — improving accuracy, consistency, and turnaround, and building reusable content that raises win rates.
• Enable and scale the channel. Technically enable partners — training, certification, demo readiness, and deal support — so they can independently represent and implement our product.
• Partner with Enablement. Work with Sales Enablement to design and deliver technical training, certification, demo standards, and competitive playbooks that keep the team and the wider revenue org sharp.
• Be the voice of the customer to Product. Capture field and technical feedback and channel it to Product and Engineering to influence the roadmap.
• Operate as a revenue leader. Contribute to forecasting, capacity planning, and go-to-market strategy with the CRO and revenue leadership team, and define the metrics and processes that make the function measurable and scalable.

Director, Global Solutions Engineering

• Configure and administer the Firm's Intapp Cloud environment, including Intapp Intake, Conflicts, Terms, and Walls, along with platform-level settings, security, and permissions.
• Design, build, and modify intake and conflicts and other workflows/flows, including request forms, dynamic approval routing, risk scoring, and conditional logic.
• Troubleshoot and resolve flow, request, and configuration issues; identify root causes; and implement durable solutions rather than workarounds.
• Manage the Intapp Cloud release cycle, including reviewing platform updates, testing in non-production environments, and deploying enhancements with minimal disruption.
• Translate requirements from Risk & Compliance and the Office of General Counsel into well-documented technical configuration.
• Maintain configuration documentation, environment standards, and change-management records.
• Provide escalated technical support to administrators and end users, and coordinate with Intapp support and any implementation partners as needed.
• Collaborate with the Firm's internal engineering team on integrations between Intapp and other Firm systems (e.g., financial, document management, and directory systems) — defining data requirements, testing integration behavior within intake and conflicts workflows, and partnering on troubleshooting when issues span systems.

• Lead enterprise-wide architectural initiatives
• Architect complex enterprise solutions incorporating data, BSS/OSS, and identity management systems
• Provide strategic architectural guidance

Senior Solutions Architect

• Lead end-to-end solutioning for complex AMS opportunities from qualification through contract signature.
• Design AI-enabled operating models spanning L.15/L2/L3 support, application engineering, SRE, DevSecOps, platform engineering, and continuous modernization.
• Architect autonomous application operations using agentic AI, policy as code, intelligent automation, and observability.
• Develop transition, transformation, governance, staffing, sourcing, and pricing strategies.

Assoc Partner – Agentic Application Management Services Solution Architect

• Command any room (virtual and in-person).
• Design and deliver professional development sessions.
• Drive engagement through data-driven campaigns.
• Provide responsive support to teachers.
• Build and scale with AI-driven solutions.
• Keep promotional assets compelling and up-to-date.

Adoption Manager – Professional Learning, Solutions Building

• Responsible for selling BAND-IT products to data center projects
• Develop and nurture relationships with decision-makers at target data center operators
• Lead full project cycle sales from opportunity identification through closure
• Consult on fastening applications with customers and assist with design discussions
• Utilize CRM tools to track opportunities and document project developments

Business Development Manager, Data Center Solutions

• Participates in the identification, design, development, and implementation of assigned projects
• Assigned projects may be general product delivery, partner integration, or systems related in nature
• Interfaces with internal and external customers to capture requirements, define solution delivery and manage technical discussions
• Responsible for ensuring a successful integration with Elavon products and/or systems

Payment Gateway Solution Engineer

• Create processes, documentation, and tools that drive increased operational efficiencies and greater scale across different products and insurance markets.
• Develop increased automation on common customer support tasks through the use of AI and other tools to help drive increased consistency and improve accuracy.
• Support existing clients through data analysis, business review meetings, and direct engagement that help optimize the client’s use of TransUnion’s Insurance solutions.
• Gather insights from clients and sales (Voice of the Customer) and deliver ongoing feedback to internal stakeholders to drive continuous product enhancements.
• Coordinate with external stakeholders and internal business units to perform data analysis of products and data assets.
• Leverage technical tools to proactively identify trends and anomalies in customer metrics and derive actionable insights that contribute to continuous improvement.

Senior Consultant – Insurance Solutions

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer-facing technical roles and teams across the following work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

Delivery Solutions Architect – Startups, Emerging Enterprise

• Lead the end-to-end sales process for Managed Services opportunities, including qualification, strategy, pricing, negotiation, and contract closure.
• Develop and articulate compelling business cases and value propositions for customers.
• Coordinate and lead cross-functional pursuit teams, ensuring timely and successful deal execution.
• Own the pursuit project plan, including assessment, solutioning, RFP response, proposal development, pricing, SOW, MSA, and delivery requirements.
• Utilize data to support pursuit decisions, pricing analysis, and understanding the financial impact of different approaches.
• Maintain excellent communication with internal and external executives, presenting business cases, and leading account reviews.
• Assess customer business and technical needs, gather and analyze client requirements designing end-to-end solutions.
• Architect solutions that are competitive, scalable, and aligned with customer requirements, adapting designs as needs evolve.
• Document deal assumptions, costs, pricing, risk plans, proposals, and contractual documents.
• Ensure compliance with organizational standards and best practices throughout the bid process.
• Participate in communication efforts, including client interactions, sales meetings, and internal updates.
• Act as a trusted advisor, using consultative selling techniques to build customer loyalty and identify growth opportunities (upsell, expansion).
• Lead contract negotiations, facilitating cross-functional discussions to achieve timely and successful outcomes.
• Drive customer satisfaction by delivering projects on time, on budget, and to agreed objectives.

Solutions Architect – Engagement Lead

• Designing and optimizing the architecture, systems, and data frameworks that power Global Payments' SMB Marketing ecosystem
• Creating end-to-end marketing solutions for campaign execution
• Managing integration requirements across CRM, marketing automation, CDP, analytics, and other martech data platforms
• Establishing standards for campaign tracking, tagging, and attribution
• Translating business and campaign requirements into detailed technical specifications
• Defining and enforcing standards for data quality, system usage, and integration patterns
• Diagnosing and resolving complex technical issues related to data flow, system integrations, tracking, and lead management

Marketing Solution Architect

• Build the reporting infrastructure that Finance and Analytics actually trust (revenue dashboards, margin analysis, accrual reporting, audit trails)
• Design and implement ETL/data pipeline integrations between administer and Vultr's data warehouse, analytics tools, and any external ERP systems
• Create the API surface and event contracts that let downstream systems consume administer data reliably
• Build reconciliation tooling so Finance can verify data integrity without filing JIRA tickets
• Work with the domain engineer to ensure reporting needs shape the data model, not the other way around
• Implement data quality monitoring and alerting for critical financial data pipelines
• Own the schema and contract versioning strategy for administer's integration APIs
• Optimize query performance for financial reporting workloads across large datasets

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