ServiceNow

• Own the hands-on technical delivery of Workstream 1 — CMDB Stabilization & Governance (the lead workstream), including: Comprehensive CMDB data-quality assessment and remediation baseline across CI classes and relationship data
• Remediation of ITSM-critical CI classes through data correction, reconciliation, and alignment with HAM/SAM data sources
• Rebuild and alignment of service models for priority business and IT services using CSDM standards and stakeholder validation
• Alignment of CIs to ITSM processes and establishment of a CMDB governance framework
• Lead Workstream 2 — SAM Pro (ITAM) re-deployment, including: Detailed assessment of the failed SAM Pro deployment and analysis of existing SAM architecture, dependencies, and deployment
• A phased SAM implementation plan and re-deploy aligned to stakeholder priorities and CMDB dependencies
• Establishment of SAM governance processes and normalization of software/publisher data against the CMDB
• Support Workstream 3 — ITSM Process Automation & Operational Efficiency, including: Assessment and optimization of incident management workflows, routing logic, SLA configurations, and escalation processes
• Integration of Incident, Problem, and Change Management and evaluation of Integration Hub utilization
• Definition and prioritization of automation use cases and operational efficiency recommendations
• Support Workstream 4 — Platform Governance, including the platform-health dashboard (single-view for leadership with 5 core KPIs), process-owner assignments, and the quarterly OKR framework
• Establish ServiceNow development and configuration standards and hands-on build the most complex components — business rules, script includes, transform maps, IntegrationHub/Flow Designer automations, and Discovery/Service Mapping configuration
• Reconcile CMDB data against HAM/SAM and other authoritative sources and maintain data integrity over time
• Partner with iTech AG Business Process Consultants and the client’s platform owners on process alignment and technical governance
• Participate in Agile / Now Create ceremonies — sprint planning, backlog refinement, demos, and retrospectives — and contribute to technical documentation each sprint
• Lead code and design reviews, enforce ServiceNow platform best practices, and mentor other developers on the engagement
• Support platform upgrades, patching, and performance optimization, and troubleshoot and resolve defects and production support requests
• Operate within the restricted federal environment (Dev/Test cloned from Production, limited Production access) and submit weekly time reporting

Senior ServiceNow ITOM/ITAM Developer

• Design and implement solutions for new application improvements.
• Coordinate integration of ServiceNow modules, APIs, and user interfaces.
• Provide ongoing support and peer reviews throughout sprints.
• Lead investigations into production issues and complete technical tickets.
• Remediate O&M defects and develop solutions for new requirements.
• Ensure successful implementation and maintenance of ServiceNow applications.

Senior ServiceNow Developer

• Design and implement solutions for new application improvements
• Coordinate integration of ServiceNow modules, APIs, and user interfaces
• Provide ongoing support and peer reviews throughout sprints
• Handle investigations into production issues and complete technical tickets
• Remediate O&M defects and develop solutions for new requirements
• Ensure successful implementation and maintenance of ServiceNow applications

ServiceNow Developer

• Lead and ensure the successful delivery of ServiceNow implementation and support engagements.
• Drive business development in the sector, including supporting the execution of the segment strategy
• Evangelizing ServiceNow platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities
• Supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations
• Support the practice leadership team to develop Sales strategies for growing the practice.
• Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.
• Be accountable for ensuring the overall delivery execution quality of ServiceNow platform engagements in the segment providing oversight and governance.
• Mentor more junior team members in ServiceNow platform best practices and business analysis, project management
• Drive revenue of all ServiceNow solution offerings across businesses
• Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
• Build and develop relationships with ServiceNow Account leads in the D&S segment and support managing joint sales pursuits.
• Support to develop thought leadership content and marketing material.
• Maintain awareness of industry best practices and business levers for offerings keeping pace with ServiceNow product evolution within the sector.

ServiceNow Consultant

• Design, develop, configure, and deploy custom applications and solutions within the ServiceNow platform.
• Create and configure scoped applications, Service Catalog items, Flow Designer workflows, and other platform-based solutions that support client needs.
• Support the design and development of locally developed applications (LDAs) using ServiceNow development best practices.
• Lead and support integrations between ServiceNow and external systems, ensuring reliable data exchange and platform functionality.
• Support the movement of ServiceNow components, collections, and deployable assets through CI/CD pipelines and across development environments.
• Work closely with ServiceNow architects, developers, analysts, and stakeholders to map business requirements and services to appropriate ServiceNow capabilities.
• Participate in code reviews, proofs of concept, technical discussions, and product demonstrations.
• Perform troubleshooting, coding, scripting, and ServiceNow configuration activities of moderate to high complexity.
• Provide guidance and mentorship to citizen developers and other team members working within the ServiceNow ecosystem.
• Support the administration, deployment, and management of USCIS systems and PaaS, SaaS, and IaaS platforms as required using authorized privileged access.

• Provide direct leadership and oversight to the ServiceNow Platform Operations team, including administrators, and operational support staff.
• Set clear performance expectations, conduct regular coaching and feedback, and support the professional growth of team members.
• Lead career development planning, skill-building programs, and cross-training to strengthen team capability and resilience.
• Conduct annual performance reviews, contribute to goal setting, and partner with leadership on development planning.
• Identify capacity gaps or performance challenges and provide additional support, mentoring, or corrective action where needed.
• Foster a collaborative, inclusive, and accountable team culture aligned with university values and IT service standards.
• Be a primary operational lead for the ServiceNow platform's core functionality, ensuring execution of daily processes.
• Oversee ticket triage, classification, and resolution across the ServiceNow request, incident, and enhancement queues.
• Conduct ongoing SLA monitoring, performance reporting, and ticket aging analysis to maintain service standards.
• Act as escalation point for complex issues and coordinate with internal and external support teams to lead resolution.
• Manage the end-to-end intake process for platform work requests, from initial business engagement through assignment and execution.
• Collaborate with business units and technical teams to translate stakeholder needs into actionable backlog items.
• Ensure prioritization processes are aligned with university goals, capacity constraints, and platform strategy.
• Partner with leadership to track demand trends and surface important insights to inform resource planning.
• Lead daily SCRUMs and sprint planning meetings, facilitating Agile best practices across the platform operations team.
• Maintain visibility into work in progress, identifying blockers and ensuring understanding on deliverables and timelines.
• Coordinate with developers, administrators, and analysts to balance workloads, manage dependencies, and ensure high-quality execution.
• Support backlog grooming and internal prioritization according to team capacity and our priorities.
• Manage operational schedules for cloning, patching, and other platform maintenance cycles, including communication with impacted teams.
• Support user acceptance testing (UAT) for platform upgrades and major releases, including planning, documentation, and issue tracking.
• Ensure communication between platform users, business SMEs, and developers to ensure readiness for upcoming changes.
• Identify opportunities to reduce manual overhead through automation, standardization, and tooling improvements.
• Promote operational consistency by documenting recurring processes, workflows, and standard operating procedures.
• Partner with platform leadership to evaluate current practices, recommend enhancements, and implement best practices that improve reliability and efficiency.
• Be a operational liaison between internal partners and third-party vendors or Managed Service Providers (MSP).
• Monitor and manage vendor performance, coordinate enhancement cycles, and ensure agreement on contract expectations.
• Communicate platform updates, priorities, and issues to team members and leadership in a timely and professional manner.
• Support vendor onboarding, documentation, and knowledge transfer for external resources.
• Other responsibilities as assigned.

ServiceNow Platform Operations Manager

• Provide expert guidance on ServiceNow capabilities, customization options, and best practices.
• Lead the design of ServiceNow solutions that meet clients' requirements and leverage the ServiceNow platform and integrations effectively.
• Support the delivery of ServiceNow solutions.
• Ensure deliveries follow ICF and ServiceNow standards and processes.
• Conduct performance analysis and optimizations to improve the efficiency and responsiveness of ServiceNow and integrated solutions.
• Design quality assurance plans and ensure technical deliverables meet quality standards and best practices.
• Work with project managers to keep projects within scope and timeline.
• Create technical documentation, including architecture diagrams, design specifications, and implementation guidelines.
• Build and maintain strong relationships with clients through effective communication, understanding their needs, and delivering high-quality solutions.

Platform & Governance Lead Architect – ServiceNow, CM

• Configure, administer, and optimize the ServiceNow platform across users, workflows, integrations, and reporting.
• Lead end to end migrations from legacy systems such as Zendesk and Autotask into ServiceNow.
• Collaborate with business stakeholders to translate requirements into scalable solutions.
• Build integrations with enterprise systems including CRM, billing, and monitoring tools.
• Develop dashboards and analytics to support operational decision making.
• Establish governance standards, change management processes, and documentation.
• Troubleshoot platform issues and serve as the escalation point for ServiceNow concerns.
• Support the company wide build out of the platform in the first year.

Senior ServiceNow Administrator

• Lead requirements elicitation and refinement sessions with business and technical stakeholders
• Translate complex business needs into user stories, acceptance criteria, process flows, and supporting documentation
• Analyze current-state and future-state workflows to improve service delivery, automation, and user experience
• Own requirements quality and traceability from initial discovery through design, development, testing, and release
• Partner with ServiceNow architects, developers, and testers to validate requirement completeness, technical feasibility , and alignment with intended business outcome
• Identify requirements dependencies, gaps, assumptions, and delivery risks, and facilitate timely resolution with business and technical stakeholders
• Partner with product and delivery leads to prioritize the backlog and coordinate requirements readiness for sprint planning, user acceptance testing, and release
• Define and document reporting, operational support, and process governance requirements
• Facilitate stakeholder alignment and resolve scope or process questions as they arise
• Maintain clear documentation and strong requirements hygiene in Agile tools

Senior Business Analyst – ServiceNow, High Level Clearance

• The Sr. IT Business Analyst serves as the primary liaison between business stakeholders and the ServiceNow platform team.
• Responsible for intake, analysis, prioritization, and successful delivery of platform enhancements, new capabilities, and continuous improvements.
• Ensure all ServiceNow work aligns to business objectives, is clearly defined for development, properly prioritized, and successfully delivered through User Acceptance Testing (UAT).
• Contribute to platform governance, roadmap alignment, and realization of measurable business value.
• Key responsibilities include demand intake & stakeholder engagement, backlog management & prioritization, sprint planning & delivery coordination, requirements translation, user acceptance testing & release validation, and to drive value realization.

Senior IT Business Analyst – ServiceNow

• Own the end-to-end solution architecture for the Intelas NextGen CMMS on ServiceNow FSM, including solution design, data model, and the phased roadmap across modules
• Define the multi-product ServiceNow architecture spanning FSM, Enterprise Asset Management (EAM)/CMDB, Customer Service Management (CSM)/Service Portal, Virtual Agent, IntegrationHub, and AI/Now Assist
• Author and maintain the Technical Solution Document (TSD) — architecture diagrams, data model, integration patterns, and security model — and drive architecture decisions and approvals each sprint
• Architect and lead the implementation of ServiceNow FSM capabilities across the solution, including: Work Order Management, Task Management, Scheduling and Dispatch, Mobile Workforce Enablement, Customer Communication and Self-Service, Inventory and Asset Management, Route Optimization and Resource Coordination
• Define configuration standards and the design for digital work orders, field tasks, assignment rules, dispatch queues, and workflow automations
• Develop and support task bundling, questionnaires, inspection checklists, and compliance verification workflows
• Configure the work order lifecycle and dispatch model to Intelas' operating rules.
• Design, develop, and support mobile field service experiences including offline functionality and mobile work execution
• Configure time tracking, labor tracking, and field activity reporting capabilities
• Support collaboration features including chat, file sharing, and communication between dispatchers and field personnel
• Configure proactive customer communications including ETA notifications, appointment reminders, and job status updates
• Develop external customer-facing portals and web-embedded Virtual Agent experiences enabling service request submission, ticket visibility, role-based access, and downloadable PDF work order packets for customer and audit purposes
• Support Enterprise Asset Management (EAM) configuration and data migration
• Support Clinical Device Management (CDM) workflows and AI-assisted use cases

ServiceNow Architect – Field Service Management, FSM

• Serve as a Senior Business Analyst supporting the Platforms - ServiceNow team.
• Partner with business stakeholders, technical teams, and cross-functional partners to gather, analyze, and document business requirements for ServiceNow-related initiatives.
• Translate business needs into clear user stories, process flows, acceptance criteria, and functional specifications.
• Support the design, implementation, and enhancement of ServiceNow solutions across the platform.
• Facilitate workshops, interviews, and working sessions to identify opportunities for process improvement and system optimization.
• Analyze current-state and future-state processes to recommend efficient, scalable solutions.
• Work closely with developers, product owners, and QA teams to ensure requirements are understood and delivered effectively.
• Assist with testing activities, including test planning, execution support, and validation of delivered functionality.
• Maintain documentation and help ensure project deliverables are aligned with business goals and technical standards.

Senior Business Analyst – ServiceNow

• Design, develop, and enhance ServiceNow applications and platform capabilities.
• Build and maintain integrations using REST/SOAP APIs, Integration Hub, and external systems.
• Configure and support ITSM, ITOM, CMDB, and SPM solutions.
• Troubleshoot production issues, perform root-cause analysis, and resolve defects.
• Support Discovery, Service Mapping, and cloud integrations across AWS and Azure environments.
• Participate in Agile teams, contributing to sprint delivery, peer reviews, and technical documentation.
• Support testing, deployment, CI/CD, and release management activities.

Senior ServiceNow Developer, CMDB

• Lead the architecture, design, and implementation of enterprise-scale ServiceNow solutions in support of a USAF program.
• Design and develop network and system architectures and define key capabilities and performance requirements.
• Define total systems design and technology maturity constraints in accordance with mission requirements.
• Develop network and system element architecture, design, and interface definitions.
• Define network and system implementation approaches and operational concepts.
• Develop models and architectural guidelines for current and future network and system development.
• Ensure requirements are met and evaluate system performance with the customer.
• Interface with users and stakeholders to determine business and technical needs.
• Generate high-level requirements based on user needs, cost, schedule, and other constraints.
• Perform cost-benefit analyses to determine whether requirements are best met through manual, software, or hardware solutions while maximizing the use of commercial off-the-shelf and existing components.
• Design and develop solutions for application, system administration, and network challenges.
• Develop partitioning algorithms and processes to allocate present and future requirements into discrete partitions while minimizing communications between partitions and users.
• Provide hands-on technical leadership across multiple ServiceNow platform areas, ensuring scalable, secure, and compliant delivery aligned with federal and DoD requirements.
• Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules.
• Serve as the technical Architect for: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Security Operations (SecOps), Strategic Portfolio Management (SPM), Integrated Risk Management (IRM), App Engine & Automation Engine, CMDB and CSDM.
• Design and oversee integrations using Integration Hub, REST APIs, and custom spokes.
• Lead platform governance, ensuring alignment with best practices and federal security standards.
• Guide developers and administrators on technical design, configuration, and implementation.
• Produce and maintain technical design documentation, architectural diagrams, and configuration standards.
• Work closely with Program Managers, Product Owners, and stakeholders to support roadmap planning, backlog refinement, and solution delivery.
• Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions.
• Provide SME-level support for network infrastructure and network hardware.
• Implement, administer, and troubleshoot network infrastructure devices.
• Create accurate network diagrams and documentation for design and planning.
• Apply strong knowledge of network protocols, LAN/WAN technologies, and network security.
• Diagnose and resolve network issues using strong analytical and problem-solving skills.
• Work collaboratively in team environments and directly with customers.
• Work independently with minimal oversight.
• Adapt quickly to changing program needs and learn new technologies and products.

ServiceNow Technical Architect – Top Secret

• Lead ServiceNow development, implementation, and support teams across the organization.
• Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules.
• Lead complex ServiceNow projects, including platform upgrades, integrations, and custom application development.
• Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility.
• Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks.
• Review and approve technical designs, workflows, and customizations.
• Stay current with ServiceNow platform updates, new features, and emerging capabilities.
• Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts.
• Conduct performance reviews, establish goals, and create individual development plans.
• Foster a collaborative and innovative team culture focused on continuous learning.
• Provide coaching and technical guidance to team members at various skill levels.
• Manage resource allocation and workload distribution across the team.
• Ensure SLA compliance and maintain high service quality standards.
• Lead incident response and problem resolution for platform issues.
• Manage vendor relationships and coordinate with ServiceNow support when needed.
• Develop and maintain team documentation, procedures, and knowledge base.
• Lead ServiceNow roadmap planning and technology strategy.
• Develop and maintain analytics frameworks to measure team performance and platform effectiveness.
• Create executive-level dashboards and reports to demonstrate business value and ROI.
• Identify opportunities for process improvement and automation using data-driven insights.
• Support business stakeholders in defining requirements and solution approaches.

ServiceNow Workflow Manager

• Lead ServiceNow implementation programs leveraging native platform capabilities for project tracking, sprint management, and delivery governance keeping execution on-platform rather than in off-platform tools
• Utilize ServiceNow to manage backlogs, sprints, stories, and release planning across concurrent workstreams
• Configure and maintain program dashboards, SLA monitors, and reporting using Performance Analytics and Predictive Intelligence to surface risks, bottlenecks, and improvement opportunities
• Oversee all contract administration to ensure full compliance with deliverables, terms and conditions, service quality standards, and applicable federal government rules, regulations, and industry standards
• Direct and manage multiple, complex, and inter-related tasks and workstreams to support task order deliverables on schedule and within scope and budget
• Monitor program performance, costs, scope, and schedules to meet program and client objectives; identify, escalate, and mitigate risks proactively
• Configure and maintain program dashboards, SLA monitors, and reporting using Performance Analytics and Predictive Intelligence to surface risks, bottlenecks, and improvement opportunities
• Serve as the authorized client interface and primary point of accountability — acting as liaison between the client, oversight manager, technical monitor, and all support services across functional business and technology offices
• Manage multiple vendors and subcontractors simultaneously across projects and operations and maintenance workstreams; supervise contractor personnel including performance feedback and day-to-day task direction
• Own all program reporting including SLA performance, financial status, and staffing; manage contractor onboarding and offboarding and ensure timely access provisioning and clearance coordination
• Advise and engage the client on key operational and strategic priorities, providing advisory support for complex challenges and ensuring on-time delivery of high-quality work products
• Build strong relationships with stakeholders
• Ensure deliverables are clear, actionable, and implementation-ready
• Coordinate and lead cross-functional teams of architects, analysts, developers, and designers across multiple workstreams; facilitate sprint ceremonies, technical reviews, and stakeholder working sessions
• Manage dependencies, risks, and issues across workstreams — escalating appropriately, driving resolution, and mentoring team members on agile practices and federal delivery norms
• Delegate and manage workstreams while ensuring consistency and quality
• Review and refine deliverables produced by supporting team members
• Other duties as assigned

ServiceNow Project Manager

• Design, configure, develop, and support ServiceNow CSM applications and workflows
• Implement and enhance Case Management, Customer Service Portals, Knowledge Management, Agent Workspace, omnichannel engagement capabilities, and Virtual Agent experiences
• Develop scalable workflows using Flow Designer, IntegrationHub, Business Rules, Script Includes, Client Scripts, UI Policies, UI Builder, and Service Portal
• Configure and support customer self-service and AI-assisted support experiences
• Build and enhance AI Agents, Virtual Agents, and automated conversational workflows within ServiceNow
• Support implementation and configuration of Now Assist for CSM capabilities
• Integrate ServiceNow with external enterprise systems, APIs, CRM platforms, telephony solutions, and Contact Center as a Service (CCaaS) platforms
• Collaborate with UX, business analysts, and stakeholders to translate requirements into scalable technical solutions
• Participate in Agile ceremonies including sprint planning, backlog grooming, demos, and retrospectives
• Support testing, deployments, upgrades, and production releases
• Troubleshoot platform defects, workflow issues, and performance bottlenecks
• Develop technical documentation, implementation guides, and knowledge transfer materials
• Follow ServiceNow development standards, governance processes, and security best practices

ServiceNow Customer Service Management Developer

• Administer and maintain ServiceNow instances across development, test, and production environments
• Configure core platform components including users, groups, roles, access controls, system properties, platform settings, and reference data
• Support platform setup for new environments and assist in foundational instance configuration
• Maintain platform stability through proactive monitoring, controlled configuration, and ServiceNow administration best practices
• Manage Role-Based Access Control, Access Control Lists, user criteria, and data visibility rules for applications such as Knowledge Management and Service Catalog
• Configure and support LDAP integration, SSO authentication, and platform security hardening activities
• Manage update sets, application promotions, and release migration activities
• Support ServiceNow Store and application repository updates, including scoped application lifecycle management
• Perform and coordinate instance cloning activities across environments
• Support platform upgrades, patching, and regression validation
• Review system logs, performance metrics, and error reports to proactively resolve issues
• Develop and execute structured test plans for platform changes
• Build and maintain Automated Test Framework test suites
• Support regression testing, validation, and User Acceptance Testing during upgrades and releases
• Maintain integrity of CMDB records, configuration items, relationships, reference data, and core platform data structures
• Administer Knowledge Management, including lifecycle, publishing, and access controls
• Ensure test evidence and documentation support audit and compliance requirements
• Support validation and troubleshooting of platform integrations, including REST/SOAP data flows as applicable
• Support platform governance processes, including change workflows, release controls, naming conventions, configuration standards, and citizen development guardrails
• Monitor instance health, respond to platform incidents, troubleshoot issues using logs and diagnostics, maintain documentation, and collaborate with developers, architects, security teams, and business stakeholders.

ServiceNow Platform Administrator

• Develop, configure, and maintain ServiceNow applications and integrations
• Collaborate with cross-functional teams, client stakeholders, and partner organizations to support program objectives
• Participate in technical design sessions and contribute to solution architecture and implementation
• Identify project risks, track issues, and assist with mitigation strategies
• Develop and maintain technical documentation, reports, and implementation artifacts
• Coordinate with technical and non-technical stakeholders to ensure project alignment
• Support system enhancements, troubleshooting, testing, and deployment activities
• Maintain continuity of operations across multiple program workstreams
• Participate in Agile ceremonies and collaborate within a fast-paced development environment

ServiceNow Developer – Junior, Senior

• Lead the design, development, and optimization of enterprise-scale ServiceNow solutions across ITSM, CMDB, TSOM, and related platform capabilities.
• Build and enhance ServiceNow workflows, automation, scripts, business rules, integrations, and service operations processes for incident, request, problem, change, and assurance use cases.
• Partner with product owners, architects, business stakeholders, and engineering teams to translate requirements into scalable, secure, and customer-centric technical solutions.
• Lead ServiceNow integration efforts with telecom order management, OSS/BSS, and other enterprise systems using APIs, middleware patterns, and reusable frameworks.
• Support data migration and platform modernization efforts, including transformation of ITSM, CMDB, and TSOM data into ServiceNow.
• Provide technical leadership for development standards, code quality, architecture reviews, governance, and mentoring of ServiceNow developers.
• Drive innovation across the platform, including Service Portal enhancements, triage tools, email-to-ticket flows, ServiceNow-to-GitHub integration, Spec Driven Development, NOW Assist, and AI-enabled development capabilities.
• Champion DevSecOps practices, CI/CD security automation, observability, dashboards, monitoring, and production support to improve platform reliability and release readiness.
• Partner with Quality Assurance teams to validate performance, regression testing, technical requirements, and release readiness.
• Create and maintain technical documentation, evaluation plans, test results, recommendations, and reports that support platform delivery and operational excellence.
• Stay current with ServiceNow, AI, telecom, and enterprise technology trends to inform platform strategy, architecture, and continuous improvement.

ServiceNow jobs in Virginia

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Senior ServiceNow ITOM/ITAM Developer

Senior ServiceNow Developer

ServiceNow Developer

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ServiceNow Developer

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Platform & Governance Lead Architect – ServiceNow, CM

Senior ServiceNow Administrator

Senior Business Analyst – ServiceNow, High Level Clearance

Senior IT Business Analyst – ServiceNow

ServiceNow Architect – Field Service Management, FSM

Senior Business Analyst – ServiceNow

Senior ServiceNow Developer, CMDB

ServiceNow Technical Architect – Top Secret

ServiceNow Workflow Manager

ServiceNow Project Manager

ServiceNow Customer Service Management Developer

ServiceNow Platform Administrator

ServiceNow Developer – Junior, Senior

Senior ServiceNow Engineer