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Senior ServiceNow Administrator
BCM OneServiceNow Senior Administrator managing and optimizing the ServiceNow platform for BCM One. Driving system migrations and integrating business processes for operational efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in ServiceNow administration, including platform configuration, data migrations, and integrations with enterprise systems. Strong analytical and problem-solving skills are essential for translating business requirements into effective technical solutions.
Highest-signal resume keywords
ServiceNow AdministrationData MigrationWorkflow ConfigurationIntegration DevelopmentProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowData MigrationWorkflow ConfigurationPlatform OptimizationDashboard Development
Soft Skills
Analytical SkillsCommunication SkillsCollaboration
Tools & Technologies
ZendeskAutotaskCRM SystemsBilling ToolsMonitoring Tools
Industry Keywords
Enterprise EnvironmentGovernance StandardsChange ManagementOperational Decision MakingTransformation Environments
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Configure, administer, and optimize the ServiceNow platform across users, workflows, integrations, and reporting.
- Lead end to end migrations from legacy systems such as Zendesk and Autotask into ServiceNow.
- Collaborate with business stakeholders to translate requirements into scalable solutions.
- Build integrations with enterprise systems including CRM, billing, and monitoring tools.
- Develop dashboards and analytics to support operational decision making.
- Establish governance standards, change management processes, and documentation.
- Troubleshoot platform issues and serve as the escalation point for ServiceNow concerns.
- Support the company wide build out of the platform in the first year.
Requirements
What you’ll need- 5+ years of hands on ServiceNow administration experience in an enterprise environment.
- Proven experience leading or supporting data migrations into ServiceNow.
- Strong expertise in workflows, integrations, and platform configuration.
- Experience with tools like Zendesk, Autotask, or similar platforms is highly valued.
- Ability to translate business needs into technical solutions.
- Strong problem solving, analytical, and communication skills.
- Experience working in fast paced or transformation environments
Benefits
Comp & perks- Competitive industry salaries
- Comprehensive medical, dental, and vision insurance
- Company-provided life and disability insurance
- Matching 401 (k) plan
- Employee Emergency Assistance Fund
- Paid holidays and vacation time
- FMLA