ServiceNow Consultant

Guidehouse

ServiceNow Services Consultant leading implementations, driving business development across Defense & Security sectors. Ensuring quality delivery and mentoring junior team members in the ServiceNow platform.

Posted 7/22/2026full-timeMcLean • Virginia • 🇺🇸 United StatesSeniorLead💰 $130,000 - $216,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow platform implementations and support, with a strong focus on business development, client relationship management, and strategic planning. Proven ability to lead teams, mentor junior members, and drive revenue growth through effective sales strategies and high-quality delivery execution.

Highest-signal resume keywords

ServiceNow Applications ExpertiseBusiness Development SkillsProject Management ExperienceActive ServiceNow CertificationsFederal or DoD Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow PlatformClient ImplementationAgile ScrumSAFe Delivery StandardsBusiness AnalysisSales Strategy DevelopmentRevenue Growth ManagementProposal DevelopmentPre-Sales ActivitiesRelationship Management

Soft Skills

Exceptional Communication SkillsPresentation SkillsMentoringTeam Leadership

Certifications & Qualifications

Active ServiceNow Certifications

Industry Keywords

Defense & SecurityBusiness OperationsStrategic PlanningIndustry Best PracticesClient Engagements

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead and ensure the successful delivery of ServiceNow implementation and support engagements.
Drive business development in the sector, including supporting the execution of the segment strategy
Evangelizing ServiceNow platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities
Supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations
Support the practice leadership team to develop Sales strategies for growing the practice.
Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.
Be accountable for ensuring the overall delivery execution quality of ServiceNow platform engagements in the segment providing oversight and governance.
Mentor more junior team members in ServiceNow platform best practices and business analysis, project management
Drive revenue of all ServiceNow solution offerings across businesses
Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
Build and develop relationships with ServiceNow Account leads in the D&S segment and support managing joint sales pursuits.
Support to develop thought leadership content and marketing material.
Maintain awareness of industry best practices and business levers for offerings keeping pace with ServiceNow product evolution within the sector.

Requirements

What you’ll need

Minimum of SEVEN (7) years of professional experience
Minimum of FIVE (5) years of experience with ServiceNow Applications is required, including leading large Client implementation and support engagements.
US Citizenship is contractually required for this role
Ability to commute to client or corporate offices up to 3 days per week.
Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
Deep technical understanding of ServiceNow Platform - Expertise with multiple solution areas
Active ServiceNow certifications or ability to achieve relevant certifications upon hire
Expert business development skills as well as managing relationships with both clients and internal stakeholders
Business operations and/or strategic planning experience
Demonstrable skills of managing multiple clients
Exceptional communication and presentation skills
Bachelor’s degree required
Experience with Project Management and Agile Scrum or SAFe delivery standards

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend