Sales Operations Manager

• Extract, clean, validate, and maintain sales data from CRM systems, including Microsoft Dynamics, to ensure data accuracy and consistency.
• Build, maintain, and enhance reports and dashboards to monitor pipeline health, revenue performance, quota attainment, sales productivity, and forecast accuracy.
• Analyze key sales performance metrics, including conversion rates, deal size, sales cycle length, and pipeline coverage, providing actionable insights to support sales leadership decision-making.
• Support sales forecasting activities by updating reporting, models, and analyses using current sales activity, pipeline trends, and market insights.
• Identify data quality issues, reporting inconsistencies, and workflow inefficiencies; recommend and support process improvements to streamline reporting, automation, and operational processes.
• Collaborate with sales, operations, and leadership teams to understand reporting requirements and business objectives.
• Develop and maintain documentation for reporting processes, metric definitions, and data governance standards.
• Provide ad hoc analysis and operational support for sales enablement, planning, and performance management initiatives.

Sales Operations Analyst

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Develop and own a multi-year global enablement strategy aligned to Autodesk's priorities across cloud, portfolio expansion, and platform growth, including oversight of multi-million-dollar budgets and investment decisions
• Assess knowledge and skill gaps across sales, customer success, and channel partner teams; translate findings into targeted learning programs and structured competency frameworks
• Establish worldwide enablement goals, manage team activities against those goals, and deliver bi-weekly, monthly, and quarterly progress communications and reports to leadership
• Lead the evaluation and adoption of emerging enablement technologies—including AI-powered coaching, content generation, and learning personalization—to keep Autodesk's enablement function at the cutting edge
• Collaborate across global regions to share best practices, lessons learned, and region-specific solutions for accelerating ramp-to-quota and growing deal sizes
• Build and maintain executive alignment with CRO, Sales, and Customer Success leadership—regularly presenting enablement strategy, program performance, and investment rationale to shape how the business prioritizes and funds field readiness
• Own delivery of customer-centric enablement, ensuring all selling and support teams are fully equipped across the full sales and customer success lifecycle
• Translate market narrative into field-ready assets—sales playbooks, objection handling guides, discovery frameworks, seller-ready demos, and role-based learning paths—leveraging AI-assisted content production to deliver at speed and scale
• Work with sales, customer success, and channel leadership to develop, execute, optimize, and measure the impact of enablement programs on business outcomes
• Serve as the primary enablement liaison representing enablement needs in GTM planning and cross-functional prioritization forums
• Design and own the global onboarding program for new sales, customer success, and channel partner roles—covering curriculum, delivery, reinforcement, and time-to-productivity measurement
• Coordinate and orchestrate the full portfolio of enablement events: bootcamps, workshops, webinars, and segment-specific tracks for worldwide sales, customer support, and channel audiences
• Create and deploy key components of Sales Kick-Off meetings—both the large annual launch event and periodic mini-SKOs targeting new solution or business offering launches
• Lead and develop an organization of 50+ geographically dispersed, global enablement professionals spanning program management, learning & development, events & training, and coaching disciplines
• Define team charter, operating model, and resource plan; manage vendor and agency relationships for content production at scale
• Develop talent through structured coaching, clear OKRs, and exposure to cross-functional GTM workstreams across all regions

Senior Director, Sales Enablement

• Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively
• Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts
• Uses sales metrics to identify and quantify effective sales strategies
• Continually evaluates and deploys new and improved deployment methods
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions

Director, Sales Enablement – ENT

• Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively.
• Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication.
• Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods.
• Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts.
• Uses sales metrics to identify and quantify effective sales strategies.
• Continually evaluates and deploys new and improved deployment methods.
• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions.

Director, Sales Enablement

• Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following:
• Plan & build operational dashboards to support the regional inspection of the renewals business
• Collaborate and liaise with our Finance, IT, and Sales Analytics counterparts to structure and manage a single source of truth for renewals data
• Document data and metrics definitions for key terms related to renewals in a centralized location
• Strategize and communicate business requirements to automate renewals forecasting, reporting, and analytics capabilities
• Enable field sales and sales operations business partners on leveraging renewals dashboards to execute to outcomes
• Educate business users on renewals data nuances and develop their ability to identify at-risk renewals and inspect progress on risk mitigation strategies
• Drive globally consistent operational cadence reviews with the field to review at-risk renewals and roll up in a global renewal forecast
• Provide business insights to sales leadership on renewals business performance against key metrics
• Drive churn and contraction ARR trends analysis and business insights
• Lead analysis of quarterly churn and contraction ARR business drivers and insights with cross-functional leadership forum
• Identify opportunities to continuously improve systems, process, and data to eliminate gaps in performance insight, improve data accuracy, and drive operational efficiencies.

Senior Renewal Sales Operations Analyst

• Act as a trusted enablement and coordination partner to Sales
• Enable sales teams to understand pricing structures, financial impacts, and deal trade-offs
• Translate complex pricing, financial, and operational analyses into clear, actionable insights
• Support pricing strategy execution and contract development
• Own and maintain accurate sales pipelines for commercial and government segments
• Monitor pipeline health, deal progression, and forecast accuracy
• Analyze deal economics, margin impact, and pricing scenarios
• Design and continuously improve scalable sales enablement and deal support processes
• Develop and maintain analytical models, dashboards, and reports

Sales Enablement Manager

• Lead and optimize global sales operations infrastructure
• Drive operational excellence by improving processes, managing forecasting and reporting, optimizing CRM and sales tools, and enabling scalable revenue growth
• Partner with sales leadership to define and execute sales operational strategies
• Support annual planning, territory design, quota allocation, and capacity modeling
• Build and maintain scalable sales processes
• Own sales forecasting processes and pipeline accuracy
• Develop dashboards and reports to monitor performance
• Identify operational bottlenecks and recommend process improvements
• Serve as the business owner for CRM platforms
• Collaborate with Finance on revenue planning and reporting
• Support onboarding and training for sales tools and operational workflows

Senior Sales Operations Manager

• Lead AI-powered sales execution
• Shape how AI shows up in the sales motion.
• Evaluate, recommend, roll out, and drive adoption through tools that reduce manual work, sharpen rep efficiency, and surface stronger signals.
• Own the sales tech stack and data foundation.
• Maintain and evolve our core sales systems, including Salesforce, Gong, and Clay.
• Decide how they're configured, how they connect, and how they grow with the business.
• Drive forecasting, reporting, and performance insights.
• Build and maintain the dashboards, reports, and KPIs that give leadership a clear read on pipeline health, rep performance, and revenue outcomes.
• Standardize and scale sales processes and enablement.

Senior Sales Operations Analyst

• Managing lead assignment logic and workflows to ensure speed and accuracy.
• Supporting our commercial teams (Sales, AM, CS, Marketing) with clean, organized, and up-to-date CRM data.
• Building and maintaining reporting dashboards for Sales, Lead Gen, CS, and Leadership.
• Identifying inefficiencies in current processes and proposing actionable improvements.
• Partnering with our Operations Partners (Sales, Marketing, CX), and the broader Commercial Ops team on cross-functional initiatives.
• Supporting adoption of new tools and processes through documentation and enablement.
• Running small RevOps projects and contributing to a scalable commercial operations infrastructure.

Sales Operations Specialist

• Support core sales platforms such as Salesforce, Gong, Salesloft, and internal tools to maintain system health, user support, and reliable day-to-day operations.
• Manage key workflows including user provisioning, permissions, territory support, troubleshooting, and basic system governance.
• Lead and support cross-functional initiatives that improve seller workflows, tooling adoption, process efficiency, and operational scale.
• Gather business requirements, map processes, identify gaps, and translate needs into scalable system and workflow improvements.
• Coordinate project timelines, dependencies, stakeholder communication, testing, release readiness, and rollout execution for tooling and process changes.
• Monitor data flows and system behavior to identify issues that affect activity capture, reporting accuracy, KPI integrity, and frontline execution.
• Define and track success metrics tied to adoption, productivity, operational health, and reporting accuracy, and use insights to recommend improvements.
• Build and maintain documentation for system configurations, processes, playbooks, support models, and operating standards.

Sales Systems Manager, Rentals

• Support customer proposals, product configurations, and SmartLab pricing for Sales and Customer Success.
• Maintain internal configuration tools and documentation used to generate pricing, deliverables, and lab-specific documents.
• Ensure proposals and quotes are timely, accurate, and consistent across Sales and Customer Success.
• Process and manage purchase orders across multiple systems, resolving discrepancies with internal teams and vendors.
• Support ongoing improvements in Salesforce and related systems across the full pre-sale to post-sale cycle, including data entry, quality checks, and basic reporting.
• Develop working knowledge of Salesforce Price Book and quoting objects to support testing, troubleshooting, and process improvements.
• Help refine approval workflows in Salesforce for discounts, exceptions, and non-standard terms.
• Assist with ERP and quote-to-cash tool changes by providing operational input, testing scenarios, and documenting processes.
• Build and maintain recurring reports and dashboards in Salesforce and Excel for Sales, Business Development, Customer Success, Integrated Operations, and Fulfillment.
• Monitor data quality in key systems and partner with stakeholders to resolve issues affecting reporting and order accuracy.
• Support Sales and Customer Success leaders with training materials and quick-reference guides on proposal tools, Salesforce processes, and dashboards.
• Serve as an operations partner across Sales, Business Development, Customer Success, Integrated Operations, and Fulfillment to align handoffs across the quote-to-cash journey.
• Support the RFP process by coordinating cross-functional inputs and helping ensure accurate, compliant submissions.
• Provide periodic on-site fulfillment support including picking, packing, shipping preparation, and basic inventory support.
• Partner with warehouse and fulfillment team members to support accurate, on-time delivery of SmartLab and catalog orders.
• Assist with occasional lifting, moving, and staging of product, generally up to 30-40 pounds, in accordance with safety guidelines.

• Own end-to-end management of the sales forecasting process including data analysis and recommendations to sales leadership
• Build and maintain dashboards and reports in Salesforce and other Business Intelligence (BI) tools
• Analyze sales performance metrics, pipeline health and forecast accuracy
• Integrates operational insights from multiple domains to advise leadership
• Support Annual Planning including territory design and quota setting for a Division of the Splunk Americas sales organization
• Establish strong operating cadence to drive consistency and predictability throughout the sales organization
• Streamline the end-to-end sales process to eliminate bottlenecks and increase productivity using AI, automation, Salesforce and reporting systems
• act as a trusted advisor to sales leaders on GTM Strategy and decisions including sales coverage, capacity, plays and tactics across all teams in Splunk
• Work closely with sales, marketing, finance, and customer success teams to ensure alignment on strategy, messaging and go-to-market initiatives

Sales Operations Manager – Splunk

• Analyze sales data to identify trends, monitor performance, and generate actionable insights for leadership.
• Develop and maintain detailed reports and dashboards to track key sales metrics and provide visibility into team performance.
• Collaborate with Sales, Marketing, and Revenue Operations teams to ensure alignment on strategic goals.
• Conduct pipeline analysis to highlight bottlenecks and recommend process improvements.
• Support quota allocation and forecasting processes, ensuring data accuracy and goal alignment.
• Optimize sales processes by identifying inefficiencies and implementing scalable solutions.
• Provide insights into customer segmentation, territory management, and resource allocation strategies.
• Act as a trusted advisor to the sales team, offering recommendations to drive operational efficiency and achieve sales targets.
• Ensure compliance with policies and maintain data integrity in CRM and other sales tools.

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers
• Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress
• Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team
• Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations
• Partner with sales leadership to ensure methodology is coached and reinforced, not just documented
• Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences
• Develop onboarding, expansion, and renewal playbooks for our five account managers
• Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early
• Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist
• Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

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