Account Manager

• Identify, prospect, and qualify new business opportunities across the mid-market and enterprise segments through outbound and inbound channels.
• Own business line revenue growth by developing and executing commercial strategies to drive customer acquisition and transaction volumes.
• Build and maintain a strong enterprise sales pipeline, ensuring healthy deal progression and accurate forecasting.
• Meet and exceed monthly, quarterly, and annual sales and revenue targets through effective pipeline management and deal execution.
• Manage opportunities from initial engagement through proposal, negotiation, contracting, and close.
• Conduct structured discovery sessions to understand customer needs, payment challenges, and business objectives.
• Deliver product demonstrations and solution presentations, positioning Duplo's solutions to address customer pain points and drive measurable business outcomes.
• Build and maintain long-term relationships with enterprise clients, financial institutions, fintech partners, and strategic stakeholders.
• Conduct regular business reviews to identify opportunities for customer growth, retention, upselling, and cross-selling across Duplo's product suite.
• Address customer feedback proactively and collaborate internally to resolve issues, de-risk opportunities, and improve customer satisfaction.
• Maintain accurate CRM records, including pipeline status, forecasting, and customer engagement activities.
• Prepare regular reports on sales performance, revenue, pipeline health, customer portfolio, and market trends.
• Conduct market research to identify emerging business opportunities, regulatory developments, and competitive activity, using insights to refine sales strategies.

Business Development and Partnerships Manager, Payments

Account Executive

• Own full-cycle enterprise sales from pipeline generation to close across mid-market and enterprise accounts.
• Build and manage a strong pipeline through outbound, inbound, and partner channels.
• Engage senior decision-makers including Heads of Sales, CX, Operations, and C-suite stakeholders.
• Run structured sales processes: discovery, demos, proposals, and negotiations.
• Work closely with the Customer Success and Product pods to ensure smooth handoffs and set up expansion opportunities early.
• Maintain tight CRM discipline -- clean pipeline, accurate forecasting, and consistent deal tracking.
• Consistently meet or exceed quarterly and annual ARR targets.

Enterprise Sales Representative

Sales

• Identify and acquire new customers within your assigned region.
• Generate qualified leads through field and strategic prospecting, referrals, and networking etc.
• Develop and manage a healthy sales pipeline from initial engagement through to successful conversion.
• Prepare and deliver compelling commercial presentations and product demos.
• Use CRM and other internal tools to manage pipelines and customer data.
• Recruit, supervise and manage field agents within your assigned region.
• Consistently achieve agreed sales and revenue targets.

Sales Associate

• Contact new clients via phone, WhatsApp and email.
• Guide clients through account registration and KYC verification.
• Assist with MT4/MT5 platform setup and account activation.
• Explain products, account types and trading services.
• Support clients through their first deposit.
• Resolve onboarding issues with Compliance and Operations.
• Maintain accurate CRM records and follow-ups.
• Achieve onboarding and activation targets.

• Oversee and provide guidance to the Accounts Receivable team to ensure the smooth operations of Account Receivable and that its KPIs are being met.
• Participate in business process changes that may affect the company’s ability to identify, monitor or collect revenue (e.g., new system implementations/upgrades, new product roll outs, etc.)
• Continuously work to understand and mitigate losses to ensure the highest levels of revenue recognition.
• Maintain in-depth understanding of industry trends relative to revenue assurance practices.
• Promote quality assurance for all processes impacting revenue.
• Perform regular reconciliation and analysis of revenue streams in addition to handle customer’s enquiries timely.
• Monitor collection processes for accuracy.
• Reconcile activity between network elements and billing.
• Review Invoices and Credit notes prepared by team and assess monthly Age Debtors report.
• Monitors collection of all receivables and maintain strong relationship with all customers on Account Receivable.
• Partner with Commercial, Property, Engineering and Operations to design, develop and implement best billing, collection and minimize revenue leakage.
• Initiate Debtors Meeting with required team members for resolution of debt issues.
• Ensure the timely and accurate submission of monthly reports (revenue, accruals etc) and debts analysis.
• Provide support to Management on ad-hoc requests and reports.
• Provide periodic inputs for cash flow report and forecast as required.
• Ensure monthly statement of reconciliation on all account receivable related balances are maintained to support end of month financial close balances.
• Maintain appropriate tax records where applicable in regard to Account s Receivable.
• Ensure accurate and complete application of cash to customer accounts is performed.
• Ensure adequate controls are maintained around billing, reconciliations and reporting in the Account Receivable unit.

Account Receivable Manager

• Constant Sales training.
• Free events for lead generation.
• Maintain win-win mutually beneficial personal relationships with all clients and relevant stakeholders on behalf of Julshomes.

Sales Executive

• Manages the day to day business and strategies: maintaining a balanced approach to superior customer service and strategic account planning; quarterly results and long term account goals; Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the customer’s ambassador , “trusted advisor” and advocate; Focal point for customer relationship, account, sales plans, proposals, contract negotiations, etc. Drives sales campaign and Business strategic initiatives. Plan for account growth in the long term.
• Pursue growth through regular both face to face meetings and winning new customers to enlarge the assigned territory.
• Leverages and marshals cross functional company resources to address customers’ drivers and initiatives in a consultative manner. Guides and leverages management and executive sponsor interactions with the customer. Leads peers by influence to ensure coordination and support to pursue orders.

Senior Account/Sales Manager – Instrumentation, Oil & Gas

• Warm, speedy engagements with prospective solar customers
• Designing solar systems based on energy needs and organise installations for our partners
• Negotiating with solar partners & installers to give customers the best value for money
• Navigate our software platform (Uwana Connect) to fast-track and closeout pending deals

Technical Sales Officer – Solar Energy

• **Key Responsibilities**
• **Client Relationship & Growth**
• Serve as the dedicated owner of client relationships, ensuring satisfaction and long-term growth.
• Support the Regional Director with deep knowledge of Upstream’s business to win new opportunities.
• Account Management
• Supervise assigned accounts.
• Direct local partnerships and maintain strong stakeholder engagement.
• Lead contract negotiations and ensure timely closure of agreements.
• **Financial & Operational Oversight**
• Manage account P&L, monitor performance, and oversee invoicing and payment processes.
• Ensure compliance with local regulations, contracts, and recruitment channels.
• Project Leadership
• Mobilize and orchestrate cross-functional and virtual teams for project implementation.
• Coordinate internal teams (Sales, Pre-Sales, Legal, Product, Project, Support) to deliver client objectives.
• **Marketing & Campaign Management**
• Provide input on marketing campaigns and monitor execution, ROI, and ROM.
• Align marketing initiatives with client goals and market dynamics.
• Operational Delivery
• Direct local operational resources and ensure accountability for client deliverables and market inputs.

Account Director

• Own the end-to-end sales cycle across strategic FMCG brands and distributors
• Lead complex, multi-stakeholder sales processes, including C-suite engagement
• Translate RedCloud’s AI and data capabilities into clear business outcomes
• Build trusted relationships with commercial, data, and technology stakeholders

Strategic Account Executive – Enterprise Sales

• Serve as primary executive partner for a portfolio of strategic web3/fintech customers; run QBRs/EBRs, map stakeholders, and drive multi‑product adoption.
• Identify and pursue upsell and cross-sell opportunities across Reap's product portfolio.
• Build customer health scoring, churn predictors, and adoption dashboards; establish intervention playbooks with CX/Support.
• Run structured feedback loops with clear problem statements, use‑case narratives, and quantified impact.

Senior Customer Success Manager, Africa – Account Management

• Drive both B2B sales through Introducing Brokers (IBs)
• Organize and participate in seminars, events, and meetings with Introducing Brokers (IBs).
• Identify IBs’ pain points and develop tailored solutions and unique offers.
• Strengthen relationships with IBs to increase business share and long-term collaboration.

• Responsible for expanding clientele and identifying new opportunities to generate revenue, improve profitability, and help business growth.
• Build and maintain relationships with current and new clients.
• Manage and close strategic partnerships and ensure compliance with local regulations.
• Lead negotiations and execute commercial partnerships.
• Collaborate with Senior Management to execute country strategy and develop operational tactics for business growth.
• Identify and cultivate strategic relationships with partners and payment processors to unlock growth opportunities.
• Stay informed about regulatory changes and maintain compliance.

Sales Manager

• Originate and close merchant and SME loan deals across key sectors including FMCG, Mobile & Electronics, Fashion, household Goods, Building Materials, retail chains, amongst others.
• Own end-to-end loan sales execution: prospecting, on-boarding, credit documentation, disbursement coordination, and post-disbursement monitoring.
• Build, grow, and actively manage a high-quality loan book, ensuring strong utilization, healthy repayment behavior, and minimal delinquency.
• Drive repeat borrowing and loan up-sell by deepening lending penetration within existing merchant portfolios.
• Work closely with credit and risk teams to ensure quality underwriting while meeting aggressive lending targets.
• Achieve and exceed assigned loan volume, loan value, and portfolio growth targets for the region.
• Monitor daily, weekly, and monthly KPIs across loan disbursement, portfolio quality, repayment, and transactions.
• Actively drive to meet and exceed lending and payments performance targets.
• Conduct regular merchant visits to drive loan performance, address risks early, and unlock new lending opportunities.
• Track market and competitor lending trends and provide insights to management to improve product and pricing strategies.
• Drive adoption of offline payment solutions (POS terminals) as an enabler for lending and transaction visibility.
• Ensure lending merchants actively process transactions via POS to support credit assessment and repayment tracking.
• Monitor merchant activity, follow up on inactive terminals, and coordinate POS retrieval when required.
• Grow regional transaction volume, value, and revenue in alignment with lending objectives.

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