Program Manager

• Reports to the Director of Quality Assurance/Regional Program Director.
• Provides leadership for the CDL Program.
• Participates in curriculum development, revision, and implementation process.
• Provides product knowledge training to the Account management group.
• Participates in new student orientation.
• Responsible for hiring, developing, and evaluating Driver Trainers.
• Convene meetings with faculty regularly.
• Analyze student population data and identify students at risk.
• Monitor and support the student population.

Program Director – CDL, 100% Traveling

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Program Operations Coordinator

• Own and manage the Infrastructure & Operations project portfolio, ensuring alignment with enterprise strategy, technology roadmaps, operational priorities, and resource capacity.
• Lead large-scale programs and transformations, including cloud adoption, data center modernization, network transformation, endpoint management, disaster recovery, operational resilience, and ITSM initiatives.
• Partner with leadership to assess portfolio capacity, resource allocation, and delivery priorities across Infrastructure & Operations initiatives.
• Establish portfolio governance, executive reporting, and decision-making frameworks to monitor progress, risks, budgets, and delivery outcomes.
• Monitor portfolio financial performance, including budgets, forecasts, capital expenditures, and operational spending.
• Drive cross-functional alignment and facilitate escalation resolution to maintain program momentum and achieve strategic objectives.
• Lead, coach, mentor, and develop a team of Project Managers supporting Infrastructure & Operations initiatives.
• Provide direction, guidance, and escalation support to ensure successful project execution and delivery.
• Promote consistent application of PMO methodologies, governance practices, reporting standards, and project management disciplines.
• Conduct regular portfolio and project reviews to assess performance, resource needs, risks, and dependencies.
• Foster a culture of accountability, collaboration, continuous improvement, and delivery of excellence.
• Directly lead complex Infrastructure & Operations projects and programs through the full project lifecycle.
• Define project scope, objectives , success criteria, milestones, budgets, resource requirements, and delivery plans in partnership with business and technology stakeholders.
• Develop and maintain project plans, RAID logs, communication plans, executive status reports, and other project governance artifacts for assigned initiatives.
• Provide delivery of leadership and oversight for projects managed by other Project Managers, ensuring alignment with portfolio priorities, governance standards, and organizational objectives.
• Coordinate cross-functional teams, vendors, and stakeholders to manage dependencies, mitigate risks, resolve issues, and drive successful outcomes.
• Evaluate trade-offs between cost, complexity, operational impact, risk, and business value to support effective decision-making.
• Ensure initiatives are delivered in accordance with enterprise architecture, security requirements, operational standards, and service-level objectives.
• Partner with technology, business, finance, security, compliance, and operations leaders to align initiatives with organizational objectives.

Program Manager – Infrastructure & Operations Portfolio

• Develop and lead Stanley's enterprise Program Management practice across all markets and geographies.
• Establish strategic vision, growth objectives, service offerings, and operational standards for program management services.
• Create scalable business models supporting Owner's Representative, PMO, CIP Management, Program Controls, Construction Management.
• Develop repeatable tools, methodologies, governance frameworks, and best practices that can be deployed across markets.
• Evaluate organizational capabilities and identify gaps in staffing, technical expertise, systems, and processes.
• Support strategic pursuits and key account development activities across Stanley's markets.
• Lead or support capture planning, proposal development, interviews, and client engagement activities for major program management opportunities.
• Provide executive oversight and advisory support to high-profile programs and strategic client initiatives.
• Promote consistency and excellence in program execution across markets and business units.

Program Management Director

• Assist investment professionals in analyzing and securing loans
• Analyze and underwrite commercial real estate debt investment opportunities
• Create cash flow models and financial analysis for evaluating investment opportunities
• Help manage deals throughout the due diligence and closing process.

Real Estate Investment Analyst Program

• Responsible for the design, development, implementation, and maintenance of enterprise assessment and coaching programs and initiatives
• Performs needs analysis, program design, evaluation, project management, and research on current trends and best practices
• Makes recommendations for improvements or additional programs in the expertise area
• Maintains existing assessment and coaching programs and processes to support talent strategy
• Leveraging communication to build HR Business Partner, manager and employee capability
• Collaborates cross-functionally to ensure alignment and integration with other projects/programs
• Proposes new programs to support future talent management needs
• Partners with HR Technology team to maximize technologies for Talent Management

Program Manager – Assessment, Coaching

• Lead end-to-end Agile delivery for Managed Services strategic and operational improvement initiatives
• Drive adoption and continuous improvement of Agile methods and practices across delivery teams
• Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives
• Manage and maintain delivery backlogs in collaboration with technical leads and service owners
• Assist in team development, holding teams accountable for their commitments
• Promote empowerment of the team
• Gather requirements from technical leads on each strategic and operational improvement initiative
• Develop delivery roadmaps, initiative charters, and status reporting artifacts
• Coordinate cross-functional dependencies between ITSM Administrators, Application Developers, Platform Engineers, and external vendors
• Manage risk identification and mitigation planning across the initiative portfolio
• Champion a culture of Continuous Service Improvement (CSI)
• Apply process excellence methodologies to identify inefficiencies
• Own and manage the internal release management process for Managed Services
• Establish and maintain a release calendar
• Lead release readiness reviews
• Gather key knowledge requirements from technology support groups

Agile Program Manager

• Lead the execution of strategic Systems and Informatics product development programs within the Core Laboratory Solutions business.
• Provide cross-functional leadership across R&D, Marketing, Quality, Regulatory Affairs, Manufacturing, Supply Chain, Service, and Operations to successfully develop and commercialize innovative laboratory diagnostic solutions.
• Drive predictable execution across complex, global product development programs while balancing business objectives, technical risk, quality, schedule, and cost.
• Manage substantial program budgets while leading global cross-functional teams, external development partners, suppliers, and OEMs.
• Lead executive program governance by providing clear communication of program health, key milestones, risks, mitigation plans, dependencies, and critical decisions to Integrated Business Planning (IBP) governance teams and senior leadership.
• Ensure successful completion of all Product Delivery Excellence (PDx) phase gate requirements while driving consistent execution and continuous improvement across programs.
• Identify, assess, and proactively manage technical, regulatory, operational, and business risks throughout the product lifecycle.
• Build strong partnerships across global organizations while influencing without direct authority to achieve enterprise objectives.
• Drive a culture of accountability, transparency, collaboration, and disciplined execution across cross-functional teams.

Senior Director, Program Management

• Translate executive strategy into actionable plans, priorities, milestones, and success measures.
• Establish and manage organizational objectives, key results, and performance reporting.
• Drive execution alignment across multiple teams, business lines, and enterprise partners.
• Monitor initiative progress and proactively identify risks, dependencies, and barriers to delivery.
• Coordinate annual planning, budget management, workforce planning, and organizational priorities.
• Prepare executive-level presentations, talking points, dashboards, and briefing materials.
• Support leadership decision-making through data-driven analysis and strategic recommendations.
• Support Lead governance routines supporting leadership committees, risk committees, and executive reviews.
• Ensure alignment of organizational activities with enterprise governance standards.
• Develop executive communications for senior leadership, regulators, auditors, and internal stakeholders.
• Coordinate leadership meetings, operating reviews, and strategic planning sessions.
• Drive accountability for commitments, deliverables, and action plans.
• Support executive leadership during high-severity incidents, disruptive events, and crisis situations.
• Ensure adherence to incident governance, escalation, communication, and documentation requirements.
• Coordinate cross-functional executive communication during significant operational events.
• Oversee post-incident reviews, lessons learned activities, and remediation tracking.
• Identify recurring themes and systemic risks across incidents and operational disruptions.
• Provide leadership insight regarding resiliency, recovery readiness, and operational effectiveness.
• Ensure alignment across business resiliency, continuity planning, testing, recovery, and third-party resiliency initiatives.
• Coordinate enterprise-wide resiliency initiatives impacting CBL products, services, customers, and operations.
• Provide oversight of strategic resiliency enhancement programs and modernization efforts.
• Monitor resiliency performance indicators, risk metrics, and regulatory commitments.
• Support long-term resiliency strategy development and execution.
• Partner with Risk, Compliance, Audit, Legal, and Regulatory Relations teams.
• Ensure organizational readiness for audits, reviews, examinations, and regulatory engagements.
• Coordinate responses to regulatory findings, audit issues, and corrective action plans.
• Monitor emerging regulatory requirements and enterprise policy changes.
• Promote a culture of risk awareness, accountability, and control effectiveness.
• Drive organizational communication, engagement, and employee experience initiatives.
• Support leadership succession planning and talent development activities.
• Facilitate cross-team collaboration and organizational alignment.
• Lead special projects requiring executive sponsorship and enterprise coordination.
• Serve as a connector and relationship manager across business and functional organizations.

CBL Resiliency Program Management Lead

• Work with Buyers, System Project Managers, and Materials Project Managers to ensure material requirements are communicated correctly
• Daily management of Roll up Report for Production meetings
• Identify and escalate Critical shortages
• Assist Pre-Stock Quality Inspection team with prioritizing parts
• Create Customer Service Request for engineering lab
• Chair Material Task Force for Key Projects

Supply Chain Program Status Manager – III

• Manages customer program or project for a defined product and/or service scope for a medium/large and/or complex customer contract with medium/high risk probability.
• Participates in pre-sales and sales process activities and determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Ensures project contract management process is initiated and executed.
• Manages the customer relationship during delivery and serves as the primary interface toward the customer in all activities-related to the own scope of the contract.
• Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.

Customer Program Manager

• Support the evaluation of commercial real estate debt investments across various property types, structures, and geographies.
• Assist in gathering and analyzing market, economic, and legal data relevant to potential investments.
• Help build and update financial models, including cash flow projections, Argus models, and sensitivity analyses, under the guidance of senior team members.
• Assist in the due diligence and closing process for new debt originations by preparing materials and coordinating with internal teams and external partners.

Real Estate Investment Analyst – Summer Program

• Analyze and underwrite commercial real estate debt investment opportunities across all property types, structures, risk profiles, and geographies.
• Analyze economic, market, legal and political conditions within an investment’s geography.
• Create cash flow models, Argus models, sensitivity tables, rent roll analysis, waterfall models, and other financial analysis required to evaluate, pursue, and close debt investment opportunities.
• Assist senior professionals in leading the due diligence and closing processes for originations in conjunction with the portfolio management team.

Investment Analyst, Real Estate – Originations

• Support the evaluation of commercial real estate debt investments across various property types
• Assist in gathering and analyzing market, economic, and legal data relevant to potential investments
• Help build and update financial models under the guidance of senior team members
• Assist in the due diligence and closing process for new debt originations

Real Estate, Originations Summer Investment Analyst

• Analyze and underwrite commercial real estate debt investment opportunities across all property types, structures, risk profiles, and geographies
• Analyze economic, market, legal and political conditions within an investment’s geography
• Create cash flow models, Argus models, sensitivity tables, rent roll analysis, waterfall models, and other financial analysis required to evaluate, pursue, and close debt investment opportunities
• Assist senior professionals in leading the due diligence and closing processes for originations in conjunction with the portfolio management team

Investment Analyst, Real Estate

• Own strategic AI initiative delivery — Drive transformational AI programs from ideation through deployment, including milestone planning, dependency management, risk identification, and stakeholder alignment.
• Translate vision into execution — Convert strategic AI goals into structured program plans with clear timelines, owners, success criteria, and go/no-go gates.
• Drive accountability across cross-functional teams — Coordinate engineering, operations, and vendor partners; ensure deliverables ship on time and blockers are escalated quickly.
• Advocate for end-user readiness — Ensure AI solutions account for adoption, usability, and operational readiness for field technicians, engineers, and operations teams.
• Embed AI governance into delivery — Ensure all AI-driven workflows comply with AI guardrails, including validation frameworks, human-in-the-loop checkpoints, and rollback protocols.
• Measure and communicate impact — Define KPIs (FTE avoidance, cycle time reduction, error rate improvement) and report outcomes to leadership with clarity.
• Manage cross-initiative dependencies — Identify and actively manage shared resource constraints, inter-program dependencies, and external blockers that impact delivery timelines across a portfolio of concurrent initiatives.

Project & Program Management V

• Lead complex, strategic program initiatives that support DMD’s global ITAD operations
• Oversee program design, execution, and process optimization
• Ensure compliance with global standards and regulations
• Develop and track key performance indicators (KPIs) to measure program success

Global Program Manager

• Oversee total Program Integration Management for multiple complex projects and major systems, focusing on customer relationships, cost, schedule, and technical planning.
• Track and report on project status, technical execution, and overall program performance.
• Manage high-risk programs with budgets of $20M or greater, involving high customer interaction.
• Supervise program and project staff to ensure successful project outcomes.
• Lead proposal tasks from first customer interaction, including defining requirements, creating basis of estimates, negotiating, and securing contract awards.
• Participate in business resource planning and tracking in coordination with other corporate entities.
• Identify, track, and resolve program issues and problems.
• Manage program risks by identifying, mitigating, tracking, and managing them.

Program Manager II

• Works directly with Bank, Consumer Lending, Credit Card, Deposits, and Real Estate business teams to prioritize risk, compliance, control, and complaint management initiatives.
• Acts as the strategic lead for complaint insights, aggregating qualitative and quantitative complaint data across business lines.
• Serves as the voice of the customer by translating complaint themes, root-cause analyses, and risk indicators into actionable recommendations.
• Brings a data-driven approach to decision-making, issue management, and control oversight.
• Executes and supports risk and control self-assessments, control evaluations, automated and manual control testing, and ongoing supervision of first-line business controls.
• Responsible for identifying, documenting, tracking, and validating issues and control failures across business units.

Program Manager I – Bank

• Manage daily program operations, ensuring compliance with policies, procedures and service levels.
• Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
• Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
• Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity.
• Collaborate with training team for upskilling.
• Track program metrics and identify opportunities for improvement.
• Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
• Collaborate internally to develop enhancements and strategies that benefit patients.
• Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery.
• Assist in developing and delivering program performance to key stakeholders.
• Foster positive team and cross-functional relationships.
• Stay informed on industry trends and regulatory updates.
• Resolve complex issues efficiently and creatively.
• Up to 15% travel may be required.

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