Program Manager – Infrastructure & Operations Portfolio

Brown & Brown Insurance

Program Manager overseeing Infrastructure & Operations portfolio ensuring alignment with enterprise strategy and technology roadmaps at Brown & Brown. Leading programs and mentoring project managers for effective execution.

Posted 7/23/2026full-timeRemote • Florida, Texas • 🇺🇸 United StatesSeniorLead💰 $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Infrastructure & Operations project portfolios, ensuring alignment with enterprise strategy and operational priorities. Proficient in leading large-scale programs, cloud adoption, and implementing governance frameworks to drive successful project execution.

Highest-signal resume keywords

IT Program ManagementInfrastructure & Operations LeadershipPortfolio GovernanceCloud Services ManagementPMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudgetingResource PlanningRisk ManagementStakeholder ManagementIT Service ManagementOperational Support ModelsData Center ModernizationNetwork TransformationEndpoint Management

Soft Skills

LeadershipCommunicationOrganizational SkillsMentoringCollaboration

Tools & Technologies

AzureAWSPPM ToolsITIL FrameworkHybrid Cloud Environments

Certifications & Qualifications

PMPPgMPPfMPPMI-ACPITIL Certification

Industry Keywords

Infrastructure TransformationOperational ResilienceDisaster RecoveryEnterprise ArchitectureTechnology Roadmaps

Tech Stack

Tools & technologies

AWSAzureCloudITSMPMP

About the role

Key responsibilities & impact

Own and manage the Infrastructure & Operations project portfolio, ensuring alignment with enterprise strategy, technology roadmaps, operational priorities, and resource capacity.
Lead large-scale programs and transformations, including cloud adoption, data center modernization, network transformation, endpoint management, disaster recovery, operational resilience, and ITSM initiatives.
Partner with leadership to assess portfolio capacity, resource allocation, and delivery priorities across Infrastructure & Operations initiatives.
Establish portfolio governance, executive reporting, and decision-making frameworks to monitor progress, risks, budgets, and delivery outcomes.
Monitor portfolio financial performance, including budgets, forecasts, capital expenditures, and operational spending.
Drive cross-functional alignment and facilitate escalation resolution to maintain program momentum and achieve strategic objectives.
Lead, coach, mentor, and develop a team of Project Managers supporting Infrastructure & Operations initiatives.
Provide direction, guidance, and escalation support to ensure successful project execution and delivery.
Promote consistent application of PMO methodologies, governance practices, reporting standards, and project management disciplines.
Conduct regular portfolio and project reviews to assess performance, resource needs, risks, and dependencies.
Foster a culture of accountability, collaboration, continuous improvement, and delivery of excellence.
Directly lead complex Infrastructure & Operations projects and programs through the full project lifecycle.
Define project scope, objectives , success criteria, milestones, budgets, resource requirements, and delivery plans in partnership with business and technology stakeholders.
Develop and maintain project plans, RAID logs, communication plans, executive status reports, and other project governance artifacts for assigned initiatives.
Provide delivery of leadership and oversight for projects managed by other Project Managers, ensuring alignment with portfolio priorities, governance standards, and organizational objectives.
Coordinate cross-functional teams, vendors, and stakeholders to manage dependencies, mitigate risks, resolve issues, and drive successful outcomes.
Evaluate trade-offs between cost, complexity, operational impact, risk, and business value to support effective decision-making.
Ensure initiatives are delivered in accordance with enterprise architecture, security requirements, operational standards, and service-level objectives.
Partner with technology, business, finance, security, compliance, and operations leaders to align initiatives with organizational objectives.

Requirements

What you’ll need

Bachelor’s degree in computer science, information systems, engineering, business, or related field.
8+ years of experience in IT program or portfolio management, including experience leading Infrastructure & Operations initiatives.
Experience managing multiple concurrent projects, programs, or portfolios with cross-functional dependencies.
Experience leading, mentoring, or developing Project Managers and delivery teams.
Working knowledge of infrastructure and operations disciplines, including cloud services, networking, compute , storage, endpoint management, IT service management, and operational support models.
Strong leadership, communication, stakeholder management, and organizational skills.
Experience with portfolio governance, executive reporting, budgeting, and resource planning.
Demonstrated ability to manage competing priorities in complex, fast-paced environments.
Preferred Experience leading enterprise infrastructure transformation or modernization programs.
PMP, PgMP , PfMP , PMI-ACP, or similar project, program, or portfolio management certification.
ITIL certification or experience working within ITIL-aligned environments.
Experience with Azure, AWS, or hybrid cloud environments.
Experience with portfolio management (PPM) tools and enterprise governance frameworks.
Experience supporting organizations undergoing significant technology or operational transformation.

Benefits

Comp & perks

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.