Product Manager

• Define and execute the platform strategy and roadmap for shared services
• Establish governance, standards, and best practices for internal APIs, authentication, access control, & inter-domain integration
• Partner with domain Product Managers and Platform Engineering to design reusable services
• Champion platform reliability and security working closely with engineering teams
• Conduct in-depth user research and data analysis to understand user needs
• Define KPIs and adoption metrics for platform components
• Facilitate cross-domain prioritization and sequencing of foundational platform work
• Lead iterative delivery and proactively manage technical risks
• Translate technical strategy into high-quality user stories and acceptance criteria
• Advocate for reusability and internal developer experience that supports feature teams

Product Manager – Platform, Healthcare, SaaS, EHR

• Accountable for maximizing the value delivered by the agile development team.
• Define a compelling product vision, translating business objectives into actionable epics, features, and user stories.
• Prioritize the product backlog to align with key business goals and ROI.
• Work closely with both technical and non-technical stakeholders, serving as a bridge to ensure clear communication and shared understanding.
• Engage stakeholders and empower the team to deliver high-quality, business-focused solutions.
• Define product and business requirements and document user stories with acceptance criteria for the Agile Team.
• Lead discussions with the Agile team to assess how products and their features impact revenue and expenses.
• Develop a Delivery Plan that identifies work by technical domain, dependencies, and schedule.
• Partner with Technical Leads and Architecture to confirm that technical aspects of epics and features are prioritized.

Product Owner

• Own and maintain a prioritized product backlog, ensuring stories are always ready for sprint planning
• Write clear, detailed user stories and acceptance criteria that engineering teams can execute without ambiguity
• Identify opportunities to embed agentic workflows into the product — from intelligent automation of compliance checks to AI-assisted user experiences
• Actively use AI tools throughout the product development lifecycle — from discovery and story writing to sprint planning and release documentation — to move faster and raise the quality bar
• Actively participate in all Scrum ceremonies — sprint planning, daily standups, reviews, and retrospectives
• Collaborate with the PM team to break down strategic initiatives into actionable backlog items
• Validate completed work against acceptance criteria and manage sprint releases
• Gather and synthesize input from customer success, support, and stakeholders to inform backlog priorities
• Track and communicate sprint progress, surface blockers, and drive resolution quickly
• Maintain deep knowledge of the product and advocate for a consistent, high-quality user experience

Senior Product Owner

• Product Strategy: Translate the day-to-day activities of our users into clear requirements that drive user value.
• Working closely with the Product Management Director to prioritize roadmap elements.
• Own and refine the product backlog - balancing long-term vision with short-term iteration.
• A good instinct for must-have functionality vs. nice-to-have.
• Work with customers and other SME’s to understand issues and nuances of work patterns to develop a superior product.
• Listen intently, drive for clarity of problem and clarity of the why behind asks.
• Collaborate with UI/UX to define intuitive workflows that reduce friction for users.
• Support go-to-market readiness - helping internal teams understand, demo, and position new functionality.
• Monitor adoption and usage after launch, identifying where the product delivers measurable improvements in accuracy, time savings, or decision quality.
• AI-Enabled Using AI tools (Claude, Cursor, Copilot, etc.) to accelerate requirements writing, research, and backlog refinement.
• Delivery: Write concise user stories and acceptance criteria grounded in real business use cases.
• Follow agile-ceremony cadence (planning, estimation, retro, standup).
• Work closely with product development and QA to prioritize, review work, accept work and iterate as a squad.

Product Owner – Freight Audit Pay Products

• Own end‑to‑end product strategy and delivery for Fleet Card onboarding and automation in CPS, including digitally enabled setup, controls configuration, and downstream integrations
• Define and drive a long‑term automation roadmap that reduces manual effort, cycle time, errors, and operational risk across onboarding and servicing
• Partner closely with Technology, Operations, Risk, Compliance, and Sales Enablement to deliver scalable, compliant onboarding solutions
• Lead prioritization across backlog and roadmap to balance growth, customer experience, modernization, and risk requirements
• Set clear product outcomes (e.g., onboarding speed, automation rates, exception reduction) and use data to guide decisions
• Advise senior leaders on onboarding strategy, automation tradeoffs, and investment decisions tied to Fleet growth
• Anticipate and manage product, operational, and regulatory risk inherent in onboarding automation
• Serve as an expert and mentor to other product managers, establishing best practices for CPS and Fleet workflows

• Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
• Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
• Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
• Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
• Serve as the connective layer between technical delivery teams and operational support organizations
• Build strong stakeholder partnerships across highly matrixed enterprise environments
• Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
• Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self-service content
• Ensure support processes and employee-facing documentation are clear, actionable, and delivered at the appropriate time
• Evaluate support effectiveness post-launch and identify opportunities to improve self-service adoption, support readiness, and operational workflows

Product Manager, Technical – Enterprise Experience, Enablement

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
• Translate business objectives into clear product outcomes, hypotheses, and success measures
• Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction
• Advocate for investments that measurably improve productivity and operational effectiveness
• Balance short-term delivery needs with long-term strategic outcomes
• Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
• Write and refine epics, features, and user stories as needed; especially for complex, high-impact, or ambiguous work
• Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work
• Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
• Validate usefulness and impact of delivered capabilities with internal users and stakeholders
• Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
• Foster collaboration, accountability, and continuous improvement across cross-functional teams
• Empower teams with clarity of intent while allowing flexibility in how work is delivered
• Make informed decisions under ambiguity, time pressure, or incomplete information
• Actively remove obstacles to progress and value delivery
• Lead or actively participate in key product-focused ceremonies, including backlog refinement and product planning
• Ensure shared understanding of priorities, intent, and success criteria across teams
• Partner with delivery leaders to support agile ways of working without becoming process-bound
• Adjust focus and level of involvement as products, teams, and maturity evolve
• Act as the primary liaison between engineering, architecture, business partners, and leadership
• Communicate priorities, progress, tradeoffs, and outcomes clearly and consistently
• Maintain transparency to build trust and alignment across teams and departments
• Continuously gather feedback and pain points to inform roadmap and backlog decisions
• Define and track KPIs tied to efficiency, performance, reliability, and business impact
• Use data and analytics to inform prioritization and validate hypotheses
• Monitor adoption and outcomes of delivered capabilities
• Translate results and learning into roadmap and backlog adjustments

Technology Product Lead

• Document epics and write user stories for the most complex and largest customers.
• Elicit high-level requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, business analysis, task and workflow analysis, and/or viewpoints
• Act as a SME liaison between the Product Management and Product Development Team to guide the PD team and make sure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories
• Participates as a SME in the development and management of the product roadmap
• Maintain prioritization of the product backlog.
• Partner with stakeholders, especially development teams to communicate, prioritize and estimate product requirements.
• Participate in formal grooming and poker planning sessions required for new features, enhancements and bug fix work efforts
• Mentors and may coach less experienced team members

• Lead the modernization and consolidation product roadmap execution across multiple scrum teams supporting the full benefits administration portfolio
• Coordinate product priorities, release sequencing, and dependencies across multiple Product Owners — each owning their team's individual backlog — to deliver the portfolio roadmap
• Own end-to-end execution of platform migration workstreams from current-state architecture into the target environment
• Partner with engineering, compliance, operations, fraud, finance, and executive leadership to define and continuously refine product and platform strategy
• Translate complex operational and regulatory requirements into scalable technical product solutions, with deep attention to HIPAA and PHI/PII compliance across every system touch point
• Drive backend platform improvements related to data architecture, integrations, workflows, reporting, and operational tooling across the team-of-teams
• Own technical product execution for initiatives spanning HSA, FSA, HRA, COBRA, retirement administration, commuter, compliance systems, and fraud operations
• Facilitate workshops and discovery sessions to identify gaps across legacy systems and define future-state architecture requirements
• Work closely with engineering teams on APIs, data flows, platform dependencies, migration planning, and systems interoperability across third-party retirement administration platforms
• Prioritize modernization roadmaps balancing business impact, compliance risk, technical debt, and operational scalability across competing demands from multiple delivery teams
• Help establish long-term product strategy around recordkeeping, retirement administration, and backend administration infrastructure

Principal Product Manager – Benefits Administration, Modernization

• Translate business requirements into detailed data, product specifications, and technical requirements
• Work closely with data engineering, data science, data governance, and platform teams to develop and launch data products
• Collaborate with Data Product Owner to define, articulate, and champion the vision, mission, and strategic roadmap for data products
• Assess complex business challenges, recommending leading practices to enhance and differentiate data products
• Develop and maintain a product roadmap that outlines the development and release schedule for data products, including managing backlog and assists with planning upcoming pipeline
• Prioritize features and enhancements based on customer feedback, market needs, and business goals
• Collaborate with a team to develop comprehensive documentation for data products, including user guides, technical specifications, and FAQs, including ensuring data mapping, lineage, definitions, and controls are documented in the data management tooling solution
• Co-develop data product lifecycle, from ideation and prototyping to testing, deployment, and support
• Understand the integration of data from various sources into data products
• Ensure products are scalable, reliable, secure, and compliant with industry standards and regulations
• Develop and monitor key performance indicators (KPIs) to measure product success and impact
• Analyze product performance data to identify areas for improvement and make recommendations for optimization
• Regularly communicate product updates, strategic vision, and performance metrics to stakeholders, ensuring alignment and transparency
• Convey complex technical concepts to non-technical stakeholders
• Help establish a culture of trust and accountability within the data product team and with other stakeholders, including working with the data product team to develop their skillset

Data Product Manager

• Execute the vision and strategy for the company’s User Portals and associated products.
• Perform competitive and marketplace analysis.
• Collaborate with risk, legal, compliance, sales, engineering, and customer support to build a rational, outcome-focused product roadmap.
• Lead with a “problem to solve” approach in defining the product and feature pipeline.
• Design product features through analysis, definition, and prioritization based on ROI and customer value. Prototype to test design ideas faster.
• Lead customer interviews with empathy to define the usability of designs and actively collaborate with the product design team to define the end-user experience (UX).
• Lead the Agile product development cycles and positively influence product delivery outcomes by:
• o Establishing feature and story acceptance criteria.
• o Defining metrics to evaluate the success of product features.
• o Defining and delivering quarterly OKRs.
• o Demonstrating strong communication skills: effectively engaging the scrum team in the product discovery process and elucidating the bigger picture to justify design choices. Identify opportunities for innovation and bring them to life.

Principal Product Manager

• Manage the development, enhancement, and lifecycle of assigned CCH Axcess® Tax capabilities, ensuring compliance with tax regulations and alignment with firm workflows.
• Partner with one or more Scrum teams to apply Agile practices—participate in ceremonies (stand-ups, sprint planning, reviews, retrospectives) and support quarterly planning to keep delivery aligned with product goals.
• Collaborate on user experience improvements, working with UX and engineering to deliver intuitive, efficient solutions for tax professionals.
• Coordinate with cross-functional stakeholders—including engineering, marketing, sales, and support—to ensure smooth execution of product initiatives.
• Translate strategic objectives into actionable plans, maintaining a roadmap that supports the overall vision for the CCH Axcess platform.
• Implement customer feedback loops and Voice of Customer (VOC) activities, using insights to refine workflows and compliance features.
• Advocate for customer needs through direct engagement with tax professionals and participation in relevant forums.
• Monitor product performance and adoption metrics, and track regulatory changes to proactively recommend improvements.
• Prepare and deliver clear updates to internal stakeholders on roadmap progress, priorities, and compliance impacts.

Senior Technology Product Manager

• Own the product direction and outcomes
• Set a clear product vision and strategy for People Services Systems
• Build and maintain a roadmap that connects People Services goals to prioritized product work
• Define success metrics, create a measurement plan, and use data + feedback to adjust priorities
• Lead discovery the “right way” (research, design, problem framing)
• Partner with Research/Design and People Services to deeply understand user needs, pain points, and root causes
• Facilitate structured working sessions and design workshops that produce clear decisions, tradeoffs, and action plans
• Build strong, trusted relationships across People Services (and adjacent partners)
• Create clarity in ambiguous spaces: align stakeholders on the “why,” define what good looks like, and drive decisions forward
• Partner with engineering/IT/outside suppliers and delivery leaders to translate validated problems into product requirements, sequencing, and delivery plans
• Own backlog prioritization and tradeoffs; ensure teams stay focused on outcomes
• Lead launch readiness: enablement, training/job aids, feedback loops, and post-launch measurement
• Manage product operating rhythms: quarterly planning, roadmap reviews, progress reporting, and stakeholder updates.

• Oversee and manage all general business and day-to-day activities associated with T-Mobile’s overall OEM relationship
• Administer, track and report on all aspects of strategic partnership frameworks between T-Mobile and the OEM partner.
• Provide key recommendations and negotiation support to T-Mobile’s Product Portfolio and Go-To-Market teams on product selections, launch readiness and End-of-Life plans with the OEM partner.
• Partner with internal teams to establish long range forecasts, monitor inventory supply levels and take actions with partner as needed to support T-Mobile’s Device & Supply Chain and Marketing interests.
• Support T-Mobile’s Logistics and Support teams by negotiating key terms and ensuring supplier adherence.
• Coordinate and lead routine reviews with OEM partner to drive improvement and action in support of all internal T-Mobile teams.
• Lead and support negotiations for all master purchasing and operational agreements with the supplier as required.
• Negotiate all marketing investment funding (MDF) with supplier in support of T-Mobile, Metro and Mint quarterly marketing plans to ensure all promotions received maximum and timely funding support.
• Drive the contract review and execution process for all OEM partner contracts, both internally and externally, ensuring best terms and leadership/legal reviews completed on time.
• Support T-Mobile’s financial quarterly closing processes by ensuring all supplier contracts, performance validations and payments are received according to company guidelines and budgets.
• Maintain and communicate supplier dashboard, including performance across key areas including sales, funding, quality, strategic initiatives, and other key industry-level results.

Senior OEM Product Manager

• The Product Manager represents the “voice of the client” and is accountable for delivering measurable business value through data products.
• This role partners with clients and internal stakeholders to identify needs, define product opportunities, and translate them into actionable requirements.
• The Product Manager owns the product backlog, roadmap, and outcomes, ensuring alignment between business priorities, client impact, and technical feasibility while supporting predictable delivery.
• Performs external and internal discovery to identify client needs, market opportunities, and business priorities, incorporating technical constraints, platform standards, and architectural considerations into product direction.
• Collaborates with Operations, Sales, and Product leadership to ensure strategic alignment, secure sign‑off on key business decisions, and balance functional and technical tradeoffs.
• Defines and tracks product success metrics (e.g., adoption, usage, NPS, revenue/retention impact), represents the 'voice of the client,' and communicates roadmap progress, risks, and dependencies to stakeholders.
• Works with technical resources on Data Products team to estimate effort required to complete requests and allocates capacity accordingly.
• Participates in end-to-end product design activities, ensuring solutions are intuitive and aligned with client workflows.

Product Manager – Data Products

• Lead the end-to-end product lifecycle by defining vision, strategy, and roadmap to align with business and technical goals
• Conduct market and customer research to find opportunities and influence decisions based on data analysis and customer feedback
• Translate product strategy into detailed features and user stories, running the product backlog to support Agile development teams
• Collaborate with cross-functional teams and collaborators to coordinate release schedules and ensure timely product delivery
• Monitor product performance and quality in production, addressing defects and driving continuous improvement
• Also responsible for other duties/projects as assigned by business management as needed

Product Manager – Technical

• Own and drive high-impact, cross-organization initiatives. You will be the primary driver for a number of high-impact, multi-quarter initiatives, aligning stakeholders and ensuring buy-in across Technology and company leadership.
• Drive product strategy and insights. Work closely with Strategic Initiatives, Revenue, and our internal Sales team to define long-term vision and strategy; identify opportunities through sales analytics and data insights; create alignment within the broader organization to define laser-focused roadmaps.
• Own product outcomes end-to-end. Deliver measurable impact across key company metrics, including net sales, market share, NPS, and expansion targets. Partner with Data and Engineering to define measurement frameworks for product performance.
• Influence platform and system design. Sales initiatives impact product offerings for the broader Nabis ecosystem. You will partner with other product managers and engineers to shape scalable and extensible solutions for the broader platform.
• Field research. Shadow sales reps and join ride-alongs with field teams, directly visiting retailer sites. You will partner closely with our sales team to gain on-the-ground insights.

Senior Product Manager, Sales

• Conduct research to identify market and data trends
• Work with internal/external stakeholders on data requirements, mapping and translation
• Communicate with clients and other key stakeholders to measure capability coverage
• Monitor and assist prioritization of product development activities
• Estimate Onboarding/Development for Prospective Service Opportunities
• Contribute guidance for strategic investment and budget planning
• Update and Maintain Product Standards Content
• Liaison between operational, technology and client support relating to: NAV/Investment Accounting Production, Oversight and Governance Activities
• Integration between accounting engine and upstream custody, asset manager, market data provider sources
• Data modeling from complex investment accounting source to data consumers (front office analytics, financial/regulatory reporting, etc)

Product Management, AVP

• Lead product strategy and innovation to identify future product opportunities, growth areas, and differentiated market positions.
• Continuously assess emerging technologies, scientific developments, customer needs, market shifts, and competitor activity to inform product direction.
• Build and maintain an innovation roadmap that translates validated opportunities into broader product strategy and future roadmap recommendations.
• Lead design to elevate existing product experiences and validate new concepts, with a strong emphasis on future-state innovation.
• Establish a repeatable process for opportunity assessment, concept testing, prioritization, and continuous improvement across design and research.
• Partner with research and design teams to turn customer insight, market evidence, and usability learnings into actionable product concepts.

Director of Product Strategy, Design, Innovation

• The Director of Product Management leads the strategy, development, and execution of the company’s core platform capabilities.
• This role oversees the Product Management team, drives core roadmap priorities, and partners closely with Research, Product Strategy & Innovation, Engineering, Design, and Leadership.
• Ensures the core platform is robust, scalable, and positioned to support both existing product needs and future innovation.
• Act as the product program lead for the core platform, coordinating cross-functional dependencies, delivery planning, execution rhythms, and alignment across teams.
• Manage and develop the Product Management team, setting priorities, operating rhythms, and accountability across the core product organization.

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